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Hotel The Westin Excelsior, Florence - Florence

5 star Hotel Florence

Piazza Ognissanti 3 - Florence

Price starting from 311.79
The Westin Excelsior, Florence, on the banks of the Arno River, in the heart of Renaissance Florence, is a patrician palace with lovely views of the Ponte Vecchio and the Tuscan countryside, which meticulous renovation by expert craftsmen has restored its inimitable charm: splendid furnishings, inlaid marble, columns, coffered ceilings, frescoes and brocades and light filtered through stained glass windows.

Professional staff dedicated to impeccable service, conference and banquet rooms featuring state-of-the-art business facilities, the wellness room, the one and only guestroom in town that integrates wellness amenities and the Vitality meeting package for the maximum efficiency of business guests, are just some of the distinctive services offered by the hotel. 
Venere Guest Rating
Guest Rating 8.2 Very Good
Based on 12 hotel reviews © 2015

I came very pleased after Westin experience. In the way back to home I was thinki...

Venere Guest, Romania
Read Venere Reviews

Check Availability at Hotel The Westin Excelsior, Florence

Book by phone 1-877-214-4288
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Breakfast at Hotel The Westin Excelsior, Florence

Breakfast is served each morning for a fee.

Hotel Facilities at The Westin Excelsior

  • Business Center
  • Meeting Room
  • Bar
  • Restaurant/Dining
  • Baby sitter
  • Laundry service
  • Lift/elevator
  • Laundry room
  • Limousine service
  • Shuttle service from and/or to the airport
  • Valet service
  • Private parking
  • Gym
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • City tour
  • Massages
  • Internet/Email services

Know before you go

  • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • A resort fee is included in the total price displayed.

Check-in: after 3 PM.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 41 per person (approximately)
  • Fee for in-room wireless Internet: EUR 4 per hour (rates may vary)
  • Fee for in-room high-speed Internet (wired): EUR 4 per hour (rates may vary)
  • Fee for wireless Internet in public areas: EUR 4 per hour (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: EUR 4 per hour (rates may vary)
  • Self parking fee: EUR 40 per night
  • Valet parking fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: EUR 5 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.











The Westin Excelsior Hotel reviews

9.7 Outstanding!
  • May 2008
  • Venere Guest
  • Family with young children
  • Venezuela

It was my second time in The Westin Excelsior. The Hotel has a good location and the staff of Hotel were excelent.

7.3 Good
  • October 2007
  • Venere Guest
  • Couple
  • United Kingdom

Staff were excellent (bar staff slightly less so). One of our rooms wasn't ready for us when we arrived which was a nuisance. For the rating and price of the room we felt that there was a very slight faded feel (dirty marks around light switches etc). Picky, but at those prices, why not? Overall maybe a bit old-fashioned and stuffy for our taste....

6.2 Fair
  • August 2007
  • Venere Guest
  • Couple
  • Australia

The hotel was nice but really needs an outside area, you could sit out on the road but no where to go read a book in the sunshine.

5.9 Ordinary
  • October 2006
  • Venere Guest
  • Couple
  • United Kingdom

For a 5* Luxury hotel we were disappointed that there were no in-room tea/coffee making facilities. In addition, and perhaps because breakfast is not included in the room rate, the choice of food at breakfast was not as good as we had expected and the service was poor.

9.2 Wonderful!
  • June 2006
  • Venere Guest
  • Single corporate traveller
  • USA

By far the best hotel in Florence.

9.9 Outstanding!
  • April 2005
  • Venere Guest
  • Family Group
  • United Kingdom

excellent hotel location, courteous, assisting and knowledgeable staff, excellent breakfast selection

9.6 Outstanding!
  • March 2005
  • Venere Guest
  • Couple
  • United Kingdom

We found the Excelsior to be a charming hotel and would have no qualms in recommending it to anyone.

9.9 Outstanding!
  • August 2004
  • Venere Guest
  • Single leisure traveller
  • United Kingdom

As a former high-class hotelier I have very high standards. Not one thing about this hotel was a source of disappointment - a rare thing today. Delighted with stay.

9.2 Wonderful!
  • April 2008
  • Venere Guest
  • Not Specified
  • Portugal

7.0 Good
  • January 2006
  • Venere Guest
  • Not Specified
  • Japan

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Reviews in other languages
4.8 Ordinary
  • October 2009
  • Venere Guest
  • Couple
  • Italy

The Westin Excelsior Hotel reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your luxury accommodation at The Westin Excelsior, Florence, offering 171 guest rooms with climate control. Satellite TV channels and pay movies provided in each room are great for unwinding at the end of a long day. Corporate travelers visiting the Santa Maria Novella area will benefit from wired and wireless high-speed Internet access (charges apply) as well as desks, complimentary newspapers and phones.

Visitors will wake up feeling refreshed and ready to start the day after a good night's sleep in supportive pillowtop mattresses with premium bedding, plus a selection of pillows from a pillow menu. Private bathrooms are outfitted with bathrobes, slippers and bidets. Minibars and hair dryers are supplied in each room to facilitate basic travel needs. Additional guest comforts include air conditioning, safes and blackout drapes/curtains.

Bathroom toiletries are provided free of charge. A turndown service is available.

Accommodation Services

  • Air conditioning
  • Telephone
  • Pay-Per-View
  • Mini bar
  • Baby cots/cribs available
  • Hypo-allergenic bedding available
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • Satellite TV
  • Wireless Internet access
  • High speed Internet access

How to reach The Westin Excelsior, Florence Hotel

By car
From Rome and highway A1, take exit Firenze Certosa and follow the indications to Firenze centro, via Porta Romana to Petrarca. Continue to ponte della Vittoria. After crossing the Arno river, turn right onto Piazza Ognissanti.
From Fiesole, follow the signs to the city centre of Florence. From piazza della Libertà, follow viale Lavagnini, around Fortezza da Basso, until viale Rosselli. At the Arno river, turn left towards Piazza Ognissanti.
From Pisa and Livorno, take highway A11 and follow the signs to the city centre of Florence until the Arno river. At the river follow the signs to Ponte Vecchio. Follow Lungarno Vespucci until Piazza Ognissanti.
From Bologna and highway A1, take exit Firenze nord and follow the signs to the city centre of Florence until the river. At the river, follow the indications to Ponte Vecchio and then follow Lungarno Vespucci until Piazza Ognissanti.

By train
The Santa Maria Novella central station is only 200 metres from the hotel and thus easily reachable on foot.

By airplane
Florence airport is loacted 5 km from the hotel. Follow the driving directions above, or take a shuttle to the central train station and continue on foot, or by taxi.

Distances from Hotel The Westin Excelsior

Chiesa di Ognissanti - 0 km / 0 mi
National Alinari Museum of Photography - 0.3 km / 0.2 mi
Santa Maria Novella Square - 0.3 km / 0.2 mi
Museo Marino Marini - 0.3 km / 0.2 mi
Palazzo Rucellai - 0.3 km / 0.2 mi
Santa Maria Novella Basilica and Museum - 0.4 km / 0.2 mi
Santa Maria della Carmine - 0.4 km / 0.2 mi
Piazza del Carmine - 0.4 km / 0.3 mi
Brancacci Chapel - 0.5 km / 0.3 mi
Santa Trinita Church - 0.5 km / 0.3 mi
Salvatore Ferragamo Museum - 0.5 km / 0.3 mi
Strozzi Palace - 0.5 km / 0.3 mi
Church of Santa Maria Maggiore - 0.6 km / 0.3 mi
Palazzo Davanzati Museum - 0.6 km / 0.4 mi
Santo Spirito - 0.6 km / 0.4 mi
The preferred airport for The Westin Excelsior, Florence is Florence (FLR-Peretola) - 4.9 km / 3.1 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hotel The Westin Excelsior, Florence

  • Limousine service
  • Shuttle service from and/or to the airport
  • Valet service
  • Private parking