Hotel The Westin Excelsior, Florence - Florence

5 star Hotel Florence

Piazza Ognissanti 3 - Florence

877-662-6988
205 Avg Price
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The Westin Excelsior, Florence, on the banks of the Arno River, in the heart of Renaissance Florence, is a patrician palace with lovely views of the Ponte Vecchio and the Tuscan countryside, which meticulous renovation by expert craftsmen has restored its inimitable charm: splendid furnishings, inlaid marble, columns, coffered ceilings, frescoes and brocades and light filtered through stained glass windows.

Professional staff dedicated to impeccable service, conference and banquet rooms featuring state-of-the-art business facilities, the wellness room, the one and only guestroom in town that integrates wellness amenities and the Vitality meeting package for the maximum efficiency of business guests, are just some of the distinctive services offered by the hotel. 
Hotel Guest Rating
8.2
Based on 12 hotel reviews

I came very pleased after Westin experience. In the way back to home I was thinking it is a wonderful hotel and all the staf was great! The staff kindness an prompti...

Alexandrina Ciobanu, Romania

Check Availability at Hotel The Westin Excelsior, Florence

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Notification and fees

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

  • A tax is imposed by the city: EUR 5 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
 

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Breakfast at Hotel The Westin Excelsior, Florence

The continental or American breakfast buffet is served in the breakfast room from 7 a.m. until 11 a.m. (surcharge).

Hotel Facilities at Excelsior Florence

  • Air conditioning
  • Currency exchange
  • Laundry room
  • Laundry service
  • Lift/elevator
  • Shoe polishing service
  • City tour
  • Concierge
  • Front desk - 24 hour
  • Front desk - fax service
  • Front desk - safety deposit box
  • Luggage room
  • Multilingual staff
  • Newspapers
  • Personal newspapers
  • Business Center
  • Meeting Room
  • Gym
  • Massages
  • Medical service
  • Limousine service
  • Private parking
  • Rent a car in the hotel
  • Shuttle service from and/or to the airport
  • Valet service
  • Baby sitter
  • Internet/Email services
  • Bar
  • Restaurant/Dining

Know before you go

  • A resort fee is included in the total price displayed

Check-in: after 3 PM.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

How to book

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Cancellation Policy

For late cancellation and no show, first night stay will be charged on your credit card. For Prepaid Not Refundable rooms the total amount will be charged on your credit card at the moment of reservation.
You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
9

Cleanliness of rooms

9

Quietness of rooms

9

Spaciousness of rooms

9

Quality of service provided

8

Hotel surroundings

Excelsior Florence Hotel reviews

  • November 2010
  • Alexandrina Ciobanu
  • Single traveller
  • Romania
10

I came very pleased after Westin experience. In the way back to home I was thinking it is a wonderful hotel and all the staf was great! The staff kindness an promptitude was fantastic, thank you.

  • May 2008
  • Anonymous Guest
  • Family with young children
  • Venezuela
9.7

It was my second time in The Westin Excelsior. The Hotel has a good location and the staff of Hotel were excelent.

  • October 2007
  • Anonymous Guest
  • Mature couple
  • United Kingdom
7.3

Staff were excellent (bar staff slightly less so). One of our rooms wasn't ready for us when we arrived which was a nuisance. For the rating and price of the room we felt that there was a very slight faded feel (dirty marks around light switches etc). Picky, but at those prices, why not? Overall maybe a bit old-fashioned and stuffy for our taste....

  • August 2007
  • Anonymous Guest
  • Mature couple
  • Australia
6.2

The hotel was nice but really needs an outside area, you could sit out on the road but no where to go read a book in the sunshine.

  • October 2006
  • Anonymous Guest
  • Young couple
  • United Kingdom
5.9

For a 5* Luxury hotel we were disappointed that there were no in-room tea/coffee making facilities. In addition, and perhaps because breakfast is not included in the room rate, the choice of food at breakfast was not as good as we had expected and the service was poor.

  • June 2006
  • Anonymous Guest
  • Single corporate traveller
  • USA
9.2

By far the best hotel in Florence.

  • April 2005
  • Tomasz Herbich
  • Family Group
  • United Kingdom
9.9

Excellent hotel location, courteous, assisting and knowledgeable staff, excellent breakfast selection

  • March 2005
  • Susan Crichton
  • Heterosexual Couple
  • United Kingdom
9.6

We found the Excelsior to be a charming hotel and would have no qualms in recommending it to anyone.

  • August 2004
  • Mark Blandford-Baker
  • Single leisure traveller
  • United Kingdom
9.9

As a former high-class hotelier I have very high standards. Not one thing about this hotel was a source of disappointment - a rare thing today. Delighted with stay.

Read more reviews in

Room Details

The hotel offers 171 prestigious guestrooms spread over five floors. All accommodations have Westin Heavenly Beds®, the top comfort beds with a full selection of pillows, and offer city and river views. The rooms feature Multimedia Quadriga System, including complete on-demand program selection in multiple languages for movies, sports and light entertainment, as well as a digital jukebox and a range of other guest services. The guestrooms have spacious marble bathrooms with a combination of bath tub and/or shower.

The rooms are furthermore equipped with individually controlled air conditioning, satellite and pay TV, mini bar, safe, high-speed Internet connection (subject to charges), bathrobe, hairdryer and direct dial telephone.

Included/Not Included in the price

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 40 per night
  • Valet parking fee: EUR 40 per night
  • Fee for high-speed Internet (wired) in all public areas: EUR 4 per hour (rates may vary)
  • Fee for wireless Internet in all public areas: EUR 4 per hour (rates may vary)
  • Fee for in-room high-speed Internet (wired): EUR 4 per hour (rates may vary)
  • Fee for in-room wireless Internet: EUR 4 per hour (rates may vary)
  • Buffet breakfast fee: EUR 39 per person (approximate amount)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

  • A tax is imposed by the city: EUR 5 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
 

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Accommodation Services

  • Air conditioning
  • Anti vapor mirrors
  • Baby cots/cribs available
  • Desk
  • Hairdryer in each room
  • High speed Internet access
  • Hypo-allergenic bedding available
  • Individually controlled air conditioning
  • Mini bar
  • Pay-Per-View
  • Radio
  • Rooms with view
  • Safe
  • Satellite TV
  • Telephone
  • Telephone in bathroom
  • Wireless Internet access

How to reach The Westin Excelsior, Florence Hotel

By car
From Rome and highway A1, take exit Firenze Certosa and follow the indications to Firenze centro, via Porta Romana to Petrarca. Continue to ponte della Vittoria. After crossing the Arno river, turn right onto Piazza Ognissanti.
From Fiesole, follow the signs to the city centre of Florence. From piazza della Libertà, follow viale Lavagnini, around Fortezza da Basso, until viale Rosselli. At the Arno river, turn left towards Piazza Ognissanti.
From Pisa and Livorno, take highway A11 and follow the signs to the city centre of Florence until the Arno river. At the river follow the signs to Ponte Vecchio. Follow Lungarno Vespucci until Piazza Ognissanti.
From Bologna and highway A1, take exit Firenze nord and follow the signs to the city centre of Florence until the river. At the river, follow the indications to Ponte Vecchio and then follow Lungarno Vespucci until Piazza Ognissanti.

By train
The Santa Maria Novella central station is only 200 metres from the hotel and thus easily reachable on foot.

By airplane
Florence airport is loacted 5 km from the hotel. Follow the driving directions above, or take a shuttle to the central train station and continue on foot, or by taxi.

Distances from Hotel Excelsior Florence

The hotel is located on the splendid Piazza Ognissanti, a few minutes from the railway station, and within easy reach of the Duomo and all the most important monuments and tourist sites in Florence. Shopping areas are within walking distance, including a pharmacy, banks and a post office. Chiesa di Ognissanti - 0 km / 0 mi
Museo Marino Marini - 0.3 km / 0.2 mi
Palazzo Rucellai - 0.3 km / 0.2 mi
Museo di Santa Maria Novella - 0.4 km / 0.2 mi
Church of Santa Maria Novella - 0.4 km / 0.2 mi
Santa Maria della Carmine - 0.4 km / 0.2 mi
Brancacci Chapel - 0.5 km / 0.3 mi
Chiesa di Santa Trínita - 0.5 km / 0.3 mi
Salvatore Ferragamo Museum - 0.5 km / 0.3 mi
Palazzo Strozzi - 0.5 km / 0.3 mi
Santo Spirito - 0.6 km / 0.4 mi
Medici Chapels - 0.6 km / 0.4 mi
Piazza della Repubblica - 0.7 km / 0.4 mi
Teatro Comunale di Firenze - 0.7 km / 0.4 mi
Pitti Vintage - 0.7 km / 0.4 mi
The preferred airport for The Westin Excelsior, Florence is Florence (FLR-Peretola) - 4.9 km / 3.1 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Hotel The Westin Excelsior, Florence

  • Limousine service
  • Private parking
  • Rent a car in the hotel
  • Shuttle service from and/or to the airport
  • Valet service

Your hotel is in the area of Santa Maria Novella, in the city center and offers on-site parking for an extra charge as well as a valet service.
You can also find a roundtrip airport shuttle.

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