Vacation Rental Il Casato - Siena

We arrived by car & Satnav tried to to take us thru middle of square which is a no no in Siena. Better directions required for underground Car park @ Porta Tufi, Siena Sud. Bags can be dropped off @ corner of via Di Fontanela & via Sant Agata on one way system before parking if required. Otherwise it is about a 10min walk to Hotel. Car park is inside City wall & secure. 1.60 Euro per hour. An adventure otherwise in a beautiful city.

The fact of being in a very old building with splendid views make this B&B worth to stay in. But they should clean the property better!

Really friendly, beautiful bed and breakfast with gorgeous rooms, balconies and garden and you even get breakfast in bed!

I had a very nice stay at Il Casata. The room was spacious and the breakfas was served into the room. And the location was great, only few steps from Il Campo. I highly recommend this B&B.

Excelent, well located, nice staff, rooms big and beutiful

We got difficulty to get there because our gps don't give the right city doors. The doors name is Porta Tufy Everythings else was perfect

We were charmed by the history and unique quality of the Il Casato building and facilities. What a delightful stay! We had a spacious suite with a wonderful view of Siena... The location is terrific and the hotel was exactly what we needed for our time in Siena.

Well located hotel, very close to Il Campo wonderful interior including frescoes, room a bit small but clean and very tastefully decorated. Good breakfast. Would not suit elderly guests so much as lots of stairs and no lift due to exceptional building. Lady on reception seemed a bit harassed when I arrived and later in the evening when dealing with another couple. My only criticism of this hotel would be that there was a pump outside my window which went off incessantly, so avoid rooms 1 and 2. If I had been staying longer than 2 nights I would have asked to change rooms. I did mention it to the lady on reception but I think she tried to use the language barrier as a means to not understand what I was talking about. I would stay here again though because overall its a stunning hotel, great location, and the breakfast terrace is high up with great views of Sienna and Torre del Mangia/Palazzo Publico. Hopefully, I'll get a better room next time.

We stayed here in 2004 and so were prepared for the many steps from 0 to 4 floor but Sara caried our luggage to the top floor (where there is also an exit to another street) and the wonderful young lady the next day arranged for a cab to pick us up early on Sunday am to take us to the train. I hope she sees this because I have misplaced her name & email info. Ricki who brought the am coffee (& towels, etc)was very attentive. We love Siena and the ambience of this hotel is just perfect.

It is a pity that such a good location is so badly maintained! Dirty rooms, cleaning of the room not done,showers with evasions of water.. During our stay, we were awaken at 6h30 with water at the ceiling coming from the room above! Breakfast were very poor and the staff always forgot things on the tray(knifes, butter...) It could be a very good adress if there were some investments and with more accurate staff.

Located very close to the Piazza del Campo, its style, arrangement of rooms on different levels, its furniture and ceiling decorations, all make a very original atmosphere, and the stay can be very enjoyable for people who appreciate a style that well mathces that of the center of Siena. The impression was vwry positive.

I was very impressed with my stay at Il Casato. There was a specific check-in times and called to let them know we would be late. They left us a key and clear directions on what to do. It was the perfect location as well. Right inside the city walls and very charming. I would highly recommend this to anyone, especially those traveling on their honeymoon. It was romantic and very classic. And they serve you breakfast to your room! I will definitely be using this place again.

Fanatstic position to start a visit of Siena

We were upgraded to what appeared to be a very spacious suite with an outdoor patio. The hotel had lots of great details, and very nice common areas. Bathroom shower leaked a bit. Generally, we really enjoyed our stay. Would definitely go back.

Il Casato proved to be one of the best hotel experiences I have ever had in Italy. Full of character, with an excellent location (only 3 minutes walk from the Campo) and a very helpful staff. The breakfast was just reasonable (although better then most that I have had in Italy) but it was served to you in your room, at a time of your choosing! The one slight draw back is that you can only check in at between 9AM and 1PM and 3.30PM to 6PM. We arrived at the hotel at 1.10PM and the door was locked. Luckily some guests came a little later and let us in so we could store our bags. Siena is a wonderful city and to be able to stay at a place like Il Casato was the icing on the cake.

This is an excellent property. Simonetta is a wonderful hostess, beginning with meeting us at the door in the late evening with a warm smile and cheerful greeting. this is the one facility which provided a washing machine (at a very appropriate time i might add). the property is situated at about 3,000 feet overlooking Greve in Chanti and the valley below. the property is covered with grape vines and olive trees with the resulting products proving to be quite delicious. thank you for a wonderful stay and accomodating us in grand fashion.

We stayed in Il Casato for 4 nights. It is situated in a beautiful street in the centre of Siena, just few minutes from Il Campo. The street is not very busy (at least in winter), but if people or motorbikes go by, the sound is very sharp (because the street is narrow and buildings are tall. The public areas were very good - unusual for the hotel (many of them, stylish, authentic). At first we got a room which was a size of a usual hotel room. As we stayed for several nights, we asked for a bigeer. And they gave us a romm with a separate kitchen-room. We did not use it, but it felt as we lived in a separate apartment. The rooms looked somehow not that nice as the public areas - more worn out, I would say. The main dissapointment was small and not very clean bathroom (in both of the rooms). The bathroom was very very small, floor and sink and toilet were clean, but if you raise your eyes, you can see dust and cobwebs on lamps and tiletops. Also when leaving I looked under the bed to see if nothing is left there and saw balls of dust - ir was not cleaned there for several days! Brakfats was served in the room and was quite good as fot Italy (yogurt, fresh buns, juice, coffe, jam). I do not know if I could recommend the hotel to a friend. Location, breakfast, publec areas - great, but rooms - no, considering the price...

Bathroom was not up to par. Mold on walls and the shower was micro-small and leaked on the floor. One of the two lights in bathroom was out and I had to ask for a new bulb as the maid I guess didnt deem it her job.

Ask for a room away from the street if you are sensitive to noise at night.

The place is central but we haven't been able to sleep all night......People kept passing in the street below and they were singing, talking till 4h00AM. Impossible to sleep. Bathroom ok but could be better, bed +/- comfortable, no internet connection

The Il Casato was a little hard to find and was a long walk uphill from the nearest bus stop. The staff was kind enough to stay a little later for our arrival even though they have a afternoon period when the hotel is closed. The room was very nice with a great view. There was some annoying street noise but overall not a problem. Breakfast was adequate (served in the room) but not as nice as the buffet breakfasts served at other hotels. Overall a very nice hotel that we would recommend to other travelers.

Siena, a city to discover, and from Il Casato it's the easiest thing to do. Located within the old walls, but in a quiet area, all Siena is at your doorstep. Walk around, discover, visit, enjoy this very nice city and when you need to rest, go back home (that's how we feel every time we came back to Il Casato). Enjoy the terrace or one of the different rooms available. Use one of the two entrances, depending on where you go or where you'r coming back from. Five days in Siena and at Il Casato makes this part of our 3 months trip a marvelous moment, one that we will long remember... Have fun in Siena and discover the different Contrada...

Poor quality of the breakfast served in the room.

Very good hotel as overall atmosphere, location convenience, service, helpfullness and surroundings are concerned. It is like living in a castle with spacious room and public areas (totally four small and big living room with cozy home-like feelings). They though do not have elevator, they will help you move your luggage. I want to stay one more day there, but they are fully booked. Mariana is very helpful in trying to find me another hotel nearby.

First visit to Siena. Location of Il Casato excellent - right off main campo. Once we had found the location of the bus station on our street map it was asy to find the hotel- reference to Porta Tufi was rather confusing. Marianna in reception was charming and helpful. She suggested that she would ask the manager for a reduction on our bill for the 'inconvenience' of rainwater under the balcony door wetting our luggage - but it didn't happen! Despite that, we would stay again.Room was warm & welcoming. Breakfast arrived promptly.Had NO trouble with the size of the shower or the stairs !! Dino's Trattoria, higher up the same street as hotel's lower entrance, friendly, good food,good value.

We were a party of 5 that stayed at il casato at the end of november/begining of december. Personnally I thought the place was just superb. The staff were very friendly and helpful. The rooms were simply furnished and comfortable and the building itself was fab. The only thing that i didn't rate were the breakfasts which, although nothing to write home about, were ok. Also, there can be alot of stairs and no lift, no issue for us but something to consider if this could affect you. The location is excellent, perfect for exploring this wonderful city.

Very good located and very nice rooms in an old palace atmosphere. We recommend staying at Il Casato in Siena!

Located in a 14th century building with frescos, which took a bit of getting used to. Excellent views of Siena from window, but located down a confusing warren of very narrow back streets. Make sure you have a street map to find it and get back to it in the evening. Strange absence of staff around once we had checked in.

We had a beautiful view of the city and the service was excellent.

This was our first trip to Siena and Il Casato. Our travel agent could not find anything thru her channels, so I went online at Trip Advisor at the recommendation of a friend. The pictures matched the property exactly and the staff was most accommodating - helped arranged a visit to San Gimignano and it was perfect. From our room, I could look at the tower on the Campo every night!! We were close to the Duomo and Il Campo as well as restaurants in our neighborhood! There was a wonderful one right next door to Il Casato. We would stay here again! Thank you for making our stay in Siena so pleasant!

The location was excellent - within easy walking distance of Siena's main attractions. The devor was lovely - particularly in the upper entrance hall and living areas, And the courtyard garden was delightful. But best of all was the service and assistance we received from Marianna on Reception. She was extremely knowledgeable, and very helpful in finding and delivering any information that we required.

Great view from our room. Great location. Reading room and public areas were very nice. Upkeep of the room was the only real problem. Old and low quality furniture. Cramped bathroom. Poor lighting. Cheap blankets. One other problem was cleanliness. The shower in particular was not very clean.

AFter checking in we found we had no hot water. I went a told the person at the desk at 1600 and again at 1930 about the lack of hot water. It was not until we told the person bringing us our breakfast that we had no hot water did we get a respnse. It took until 1500 the second day for hot water. Besides that the food brought to your room was very nice. The view from our room was stunning.

I've read other reviews and was prepared for the front desk opening hours and for the right road entrance. For me the hard part was to take my luggage upstairs: it's something to be considered. The room was also kind of small, but as I was traveling by myself, it was not a big deal. Other than that, it's very well located, the price payed was fair and the staff is really friendly. I could even choose what to drink at breakfast and it was punctually served in my room. I stood only for one night but would love to come back with more time (and lighter luggage). :)

If you're driving in... it's not easy. Roads are not well marked. It would have been helpful to know that it's ok to drive into the restricted auto zone area. A GPS device is helpful.

We loved this hotel, right in the midst of old town Siena, close to all the important sights. We parked in the deck and it was just a short walk to the hotel. We arrived just before the front desk was to close. Whew! Beautiful frescoe paintings on our ceiling. Breakfast was light, but arrived to our room promptly. We were just a short walk from the duomo and the city square, and lots of good restaurants very close by. Highly recommend this hotel.

Beautiful and original lodging in the old Siena, very conveniently situated. the little garden is marvelous; the employees have been very nice.

Non conviene andare d'estate ve l'assicuro! E' come stare in una sauna..Non c'è aria condizionata (almeno non nella nostra camera..che era provvista di un piccolo ventilatore e basta) e oltretutto non si può tenere la finestra aperta, sopratutto di notte o per esempio se di giorno si vuole uscire e lasciare areare la stanza..perchè? perchè la finestra è una porta finestra che da su una terrazza..Splendida si, con una vista pazzesca ma in comune con gli altri clienti...Fidarsi è bene..ma non fidarsi meglio..sopratutto di notte! anche perchè il tetto della casa vicina nn era alto, un ladro poteva benissimo raggiungere la terrazza..Altra piccola pecca la poca luce, essendovi solo quella porta finestra che ovviamente, per avere un pò di privacy, aveva una tenda..Per il resto ci siamo trovate cmq splendidamente!

I was travelling in a group with 2 couples - one older and one in their 30s. This is a wonderful old property with rooms twisting through two buildings. It's wonderfully unique with each public area feeling a bit different - frescos, brick walls, fireplace, wonderful old working kitchen, private garden - and each private room has it's own eccentric touches. It really feels like you are spending the night in an old castle. Be warned there is no AC and a lot of stairs, but you can't beat the location. Just down the street from Il Campo, close to parking, but far enough off the path that it is quiet.

When we arrived they gave us the key for our room but when we entered to the room he was not cleaned yet. There where used towels on the floor and the bed was also used. But after it was cleaned it was nice. The staff was very friendly.

The staff and accomodations are very nice..well located and Siena is beautiful and quiet. The B&B is older than I expected, but all was very nice.

We loved this place. We had a fantastic suite, with an incredible view of the city and of the Tower. While this suite appeared to be the best in terms of view, other rooms had private terraces and views as well. The breakfasts were good too. There was a problem with hot water one morning - we were told that they had just put in a new hot water heater and things were still being adjusted. Otherwise, we would have to rate the place "fantastic"! We would definitely stay there again.

What a beautiful, cosy place to stay in Siena! The staff was extremely helpful, although the in-room breakfast arrived half an hour later than ordered. I would advise taking a taxi from the bus stop or the train station, as we would have wasted a lot of time climbing up and down Siena's steep streets looking for it.

Location of Il Casato is very good, you walk only few minutes to il Campo. Breakfast was quite good, unfortunately in early April it was too cold to eat it outside at patio...You can't say that our tripleroom was big but it was spacious enough. Bathroom (especially shower) could have been cleaner. Common areas are very nice and you can spend time there also. We enjoyed our stay and if we go to Siena again, we'll definitely try to stay in same place.

Il Casato is very near to a public parking, so it's very convenient if you arrive to Siena by car, but it's a bit far from the train Sation. Maybe the info at the web might include some info about what bus number to take to get to the hotel, how to pay the tickets and so on. Il casato is a lovely tower-house very near to il Duomo and Piazza del Campo. Common areas are warm and stylish. Breakfast, served at room is not a buffet but we didn't find it poor at all. Don't go there if you are reluctant to climb stairs with lugagge. No lift. We asked for a suite in the hope that I would be given a superior room and was given a familiar modern two-room appartment for 4 people. It was very big but we were a bit dissapointed, some of the cheaper rooms had vaulted and painted ceilings. On the other hand, the views of Tuscany Fields and Siena from the 3 windows of our room were superb. Il Casato was clean, quiet, confortable, very well located and reasonably priced. Thanks to Marianna, who was very attentive and friendly during our stay.

The woman at the front desk was very helpful - she told me how to get to Rome from Sienna and even printed out a schedule and prices.

This was by far the best B&B we stayed in on our Italy honeymoon. We were upgraded to the suite and the young girl working brought us a bottle of champagne minutes after we checked in. The view was incredible and Siena is an amazing city. Breakfast was brought to our room each morning. If you are arriving from the train station, I would recommend taking a taxi to the hotel. It is easy to get around once you've been there for a day, but we were very glad we took a taxi because the streets are like San Francisco, CA. Straight up and straight back down!

Maps were not too good, but thanks to the nice english-speaking receptionist, we had no trouble to find the hotel. We got a huge room (No. 11), more like a suite, with separate sleeping-room and salon/kitchenette. A little bit unusual to eat breakfast in the room, the breakfast continental standard only with croissant and marmelade (but plus for fresh fruit and yogurt). Hygiene could be a little better, but not dirty in any way. The location is superb, only a few hundred meters from Piazza del Campo and Piazza del Duomo. The house itself has lovely decorations, especially around the upper entrance, and we recommend to take a closer look there. We also recommend the very nice restaurant next door, receptionist can help with reservation.

The bathroom was small but adequate. Breakfast served in room was a nice touch. Kind staff. Location and building wonderful. View from our room magical. Great place to stay with a group with many bedrooms clustered around common areas. Lovely terrace. Restaurant next door charming, great food.

Wonderful city, nice little hotel--I'd recommend both. They messed up our reservation, but were apologetic, and did well enough making it right, and everything else was good. It's not the Ritz, but the price is amazing given the location--200 meters from Il Campo, the town square.

The bathroom in our room (#12) was very cramped, almost unusable. Il Casato is on a street with a lot of activity late at night. That was not of great concern to us.

A lovely room that opened onto a terrace with beautiful views of the garden and surrounding city. Books,toys and games for children provided in a great room. Very helpful young woman at the desk, who, when I went back a week later looking for something I had lost actually spent time looking for it.

We were on our honeymoon and really enjoyed our stay at Il Casato. We were fortunate to have suite no. 6 which has two marvellous views out over Siena from the main bedroom. Shortly after our arrival a bottle of Asti was produced by Marianna who was helpful beforehand in answering one or two queries I had via email. The cleaning of the rooms and the provision of fresh linen was first class. The breakfast was a little disappointing, one really good cup of coffee, a smaller glass of better quality orange juice and a really good croissant would have been much better than those provided and then the dry toast and slivers of cheese in plastic wrappers would not have been necessary. It was good to have a kiwi fruit. Overall though I would not hesitate to recommend Il Casato. We enjoyed several meals at Trattoria Da Dino in the Via Casato di Sopra, friendly staff, unpretentious and good food.

We stayed for 2 nights in April 2007 and overall we had an excellent stay. The only "problem" is that the reception is closed from about 1pm-3:30pm, which is inconvenient if you want to check-in during those hours. But, that's life in Italy and so you may as well get used to it. The girls in reception were friendly and helpful. We were even offered a better room with balcony at no extra charge on the second night if we desired. But we were happy enough with our room that we stayed put. The room itself was very unique and romantic. The bathroom was narrow and poorly lit around the shower area, but it was clean. I was expecting a very poor breakfast since I had read in other reviews that it consisted of only a croissant and coffee and juice. I was pleasantly surprised that it wasn't so bad. It wasn't spectacular, but it consisted of a glass of orange juice, a typical Italian breakfast croissant (freshly-baked), as well as some dry toast (sort of like Melba toast) jam, butter and fresh fruit (apple, kiwi). Breakfast is served in the room at the time that you specify when you check-in. That was ok for us and we were full enough that we didn't have to buy breakfast in the city. There are 2 different entrances (Via Giovanna Dupre is the main one, and then there is another one -- I think the name of the street was Via Casato di Sopra). The location was perfect, about a 5 min walk to the main area Il Campo in the heart of Siena. We slept very well and it was as quiet as anyone can expect in a country with heavy traffic in all the cities. The public areas inside the B&B are gorgeous and there is a nice sitting area where you can relax or a small garden and terrace outside. I would definitely stay at Il Casato again and I would recommend it. It's not a 5-star hotel, so it's not fair to make comparisons. It's simple, clean and very unique. It'd be hard to find another place with such a unique atmosphere.

Reception is only open from 9:00-17:00 with a break for lunch which made leaving our bags on check-out day difficult as we wanted to retrieve them around lunch time. Otherwise a very nice place.

I had very confortable stay in their beautiful spacious room. Its location is fantastic too. I'll certainly come back!

We stayed at Il Casato for 2 very comfortable nights. The rooms were quite spaceous, the staff was very kind. It was a prime location within the heart of Siena and a 5-7 minute cab ride from the train station to Il Casato. The tavern a couple doors down on Via Dupre featured some of the best food I've ever had in Italy-- a mind-blowing wine list, traditional Tuscan dishes, great truffle dishes. Il Casato is a fantastic value, and I can't wait to stay here again.

Very good B&B with excellent position in the city centre. Good service, with breakfast served in room. The warming of the room was not so good, in the morning the temperature was slightly low.

What a wonderful place. Such excellent value for money. Myself and my husband and my mum stayed for 4 nights in November 2006 and we both had a terrace with our rooms. You could see the tower in Il Campo from my mums. It was central, beautifully historic, warm and welcoming and I couldn't recommend it highly enough

This place was lovely i would stay again it is a bit pricey though the location is perfect

Tucked into one of the quaint streets right off the main plaza in Siena, Il Casato was the most charming hotel I have EVER stayed in. The building was an immaculately restored home from the middle ages with cozy common areas such as an enclosed garden and arched ceiling sitting rooms. Our bedroom had a painted fresco on the ceiling, private bath and looked out into the Siena countryside. The staff reccomended the restaurant next door and we were blown away by the atmosphere and quality of food. Appetizer of smoked mozzarella bruschetta was unbelievable! I had limited expectations when I booked Il Casato, because of its reasonable price, I can't believe what a gem we had found! This was my favorite part of our Italian vacation as I could imagine what it might have been like to be a resident of this beautiful city.

The accommodation was great,just as described and the garden was lovely, we didn't use the lounge as it was a bit dark for reading. The location was ideal for exploring Siena and the restaurant next door was fantastic. The staff were very helpful. Having read other peoples reviews I was well aware that the property had lots of steps, luckily we were on the lowest floor and the receptionist helped us with our cases. The only slight complaints I have are that it wasn't made clear in the description that breakfast was served in your bedroom, therefore we didn't meet or get talking to any other guests. We also didn't discover the whereabouts of the kitchen until near the end of our stay. Finally one time we came back via the higher street - Casato Sopra and found that our key wouldn't work and it is a bit of a hike round to the lower entrance. Nevertheless excellent value for money.

Without having fist hand knowledge of other accomodation in the old walled part of Siena it's difficult to make comparison...the building is old, there's no elevator so be ready to lug your bags up or down thin and uneven stairs, from your room you hear most of what goes on in the street. But Siena is that kind of town, very old and with steep stairs and streets. And there is no non-resident parking in the old part of the city unless you park in a parking garage which will cost you about 20 euros/night...at least this hotel was close enough to the wall that we could find parking outside and only be about ten minutes away from the car. Unload your bags and then move your car, you won't need it, and once you've seen the steepness and narrowness of the streets you won't want to drive on them anyway. This hotel is very conveniently located and the young girl at the front desk is the most helpful person in Italy. The best resturant in town is right next door.

The small hotel is very nice. It’s like being a guest in the large house of a friend. Several cosy rooms for everyone to use and a comfortable guestroom for yourself. The small breakfast was delivered to the room. The hotel is very near to the central piazza Il Campo.

It was a quite exciting experience to stay close to the heartbeat of the town, so close to where the life of Siena has been built by centuries. The building itself was a breathtaking landmark. A must for everyone who wants to spend a few days in Siena. Bed- breakfast and private terrace in stone! what else? A very cute, pretty and lovely receptionist! well cared details (see the lamps, the libraries, the facilities...). Great and lovable

The biggest problem that we faced was the lack of hotel staff. The only time the hotel is staffed is 9 - 1 and 3:30 - 7:30. We couldn't get in when we arrived and we couldn't call a taxi to leave (missed our train). We would not stay there again, whatever the price!

I booked a suite, what we got was two rooms that once were good size,but now each had been reduced by about 1/3 or better to accomodate two bathrooms. What was left was filled with tacky painted wardrope furniture and beds (without even headboards) in both rooms. It was two attached bedrooms, NOT a suite by any standards. Breakfast was ALFULL, served in the room, ONE crossant, sugar orange juice and one luke-warm cub of coffee is NOT breakfast. Staff was helpful, it is easy to get to, great restrurant out the bottom door, good location in town were all pluses.

Upon arrival, we were greeted so warmly. Our hostess insisted on helping with luggage in addition to her sunny disposition. We loved the property, being a 1300s building and the garden was lovely. The building has incredible character. Our room worked out fine for us and yet could sleep up to 6 (2 dbls, 1 single bed). The bathroom was larger than most we encountered on our trip (all B&Bs). Location was terrific, in the center of Siena. We were sad to leave such a cool building when we checked out. If you are into buildings with character you will love it....and it is definitely kept up and is clean. If you are not, it won't be your kind of place. I mention this only because a couple we spoke to in the garden seemed less than thrilled with the building...which took me by surprise. I would definitely stay there again and hope to do so when I go back!

Siena is gorgeous, and Il Casato was a delightful little gem in the old city. We had a terrace outside our room which was also a nice treat. Teeny tiny stall shower, but it might just have been our room. If you need to check out early in the morning, be sure to settle your bill the previous day because the owners are not around until 9:30. I would definitely stay at Il Casato again.

I have mixed feelings about my stay at Il Casato. Firstly, a warm welcome to Siena this is NOT - if you happen to arrive between 1 and 3.30 pm, when the building is completely locked up and inaccessible. Secondly, the address as stated on the web page is actually used as a sort of 'back door' that you can only access once you have checked in a got a key. The real entry and check in desk is on Via Dupre - a steep and weary walk round the block if you have baggage - and the website does not make this clear. Thirdly, although the rooms have heating, it was switched off when I was there and so my room was very cold. And the bathroom had a nasty smell. Finally, for breakfast I was served with the worst cup of coffee I have ever tasted in Italy. However, it wasn't all bad. I could not have wished for a better location - within easy walking distance of the Campo and the Duomo and so perfect for seeing Siena. The staff were friendly and helpful and there is also a lovely garden at this property. Unfortunately the weather was a bit too cool for me to make use of it, but I definitely would have otherwise.

Would we stay here again? Absolutely Yes! Super close to Piazza del Campo, breakfast delivered to our room - how wonderful is that? Staff was wonderful (waited for us to arrive after dark, recommended another B&B when we wanted to extend our stay in Siena and Il Casato was full). We planned for 3 nights, and stayed 6 - Siena is amazing! We hated to leave...

I arrived late and the instructions on where to collect the keys and how to get into the building were inadequate. They need to include a map showing the location of the nightime entrance and instructions on which key to use for each door. Otherwise my stay was great and good value.

The location of the bed and breakfast was great. Make sure to know when the check in attendant will be available. If you show up and it is not during their hours of operation, you will not be able to check in and or get into the hotel. The facility is older and we were a little disappointed with our bathroom as it was small and in need of some repairs and upgrades. The shower head was spiting water in many directions. The room was older as well and could have used some paint, but if you are looking for old style, this is it. If you are looking for elevators, new rooms, this may not be the place for you. There are many stairs to get to each room and level and you need to be careful as the stairways are narrow. A great feature of the bed and breakfast was being served breakfast in bed. It came each day very timely and was always fresh and delicious.

The reception has not indicated that it is closed from 1 - 3 p.m. Hence, when we arrived there, we found nobody. They should have stated it on the website or confirmation e-mail.

The address quoted on the webpage corresponds to the back door. It would be much better to include the address of the front door. The back door is much harder to find and up a steeper hill! apart from that it was excellent.

A very good address : we were very lucky since it was a last minute reservation ! This hotel is well located in the center of Sienna. One difficulty was to park the car (in every city in Italy), you have to park it in a public area and the hotel gives you a reduction.

This was an interesting place! We were on a whirlwind trip and didn't check-in until 9:00 pm and left at 7:00 am so we never saw anyone. They left an envelope on the door telling us the key was at a restaurant next door and we left credit card information for them. It was a little difficult finding this place, especially after dark, and there are 2 entrances - depending upon which room you have it can make a huge difference in the amount of stairs you have to lug your luggage. Very windy staircases with huge group rooms, including a kitchen. Fairly clean but not spotless, good size rooms but beds were not very comfortable. Very intersting place and wish we could have spent more time. Good value.

Very poor breakfast, even if served in room

Based on the address given, those doors are not answered and are locked. We were fortunate enough to have found where the actual front door to the building is, about a five minute walk from the address given. Once we got there our stay was very nice. Very much enjoyed our time in Siena. Very nice courtyard to lounge in.

Staying in a 12th century building with fabulous views of the tower in the piazza cannot be surpassed. We fell in love with the Il Casato. We did arrive within the checkin time but no one was there. We had to call and lucky someone in our party spoke Italian. After checkin though we were thrilled at the location and the views. There were a lot of motorcycles going up and down the cobblestone streets but the charm of the place overrulled any noise. In the morning our breakfast was delivered to our rooms. Delicious. We would stay again. We fell in love with Siena.

Very close to the Il Campo and Duomo without too much street noise. There are two entrances into the property. We arrived late and tried to come in through the upper entrance (big black doors) on via Casato di Sopra and they were locked. Seems the main entrance is off via Dupre instead. Otherwise we very much enjoyed the Il Casato once we settled in.

Il Casato was more beautiful than I could ever have imagined. The receptionist (her name escaped me) was charming and very helpful. She warmly embraced my poor Italian speaking skills and offered to speak in English for me. The building is filled with incredible art (even a copy of the Mona Lisa!) The ceilings are decorated with 14-18th century frescoes. The rooms are very spacious, hot water 24/7, the view from my room was of a cute Italian tea garden with a spiral staircase. Il Casato was easy to find and everything in Siena was within walking distance. They even offered to bring breakfast to my room in the morning at the time I specified. The staff of Il Casato was very kind. I could come and go as I pleased because I had my own key to the building. The building was absolutely beautiful. I will always stay at Il Casato when I visit Siena. Ciao e Grazie mille!

Very convinence. with friendly staff. this is a very special old house, i perfer to stay in such kind hotel rather than a standardize one. price is reasonable.

My only gripes are small. it was a bit hazardous on those stairs at times, especially carrying a hefty suitcase up them, but i realize an elevator in such an old building is out of the question! i think the key chains are way too big!--i realize this is so you won't lose them or whatever, but i just took mine off. i found the main door locking situation a bit inconvienient. it would have been nice to have the door lock on it's own from the inside out, but i realize you run the risk of people locking themselves out accidently that way. overall though you have a beautiful establishment there that is very reasonably priced. i had a wonderful stay.

I cannot imagine a more lovely location from which to experience Siena. The hotel is far enough from the hustle and bustle of the center to make you feel as if you are truly 'living' in this medieval town, yet close enough to walk to the Piazza del Campo and Duomo in 10 minutes or less. Most of the buildings surrounding the hotel are residential with cafes, newstands etc. a short walk away. We stayed for 2 weeks and felt as if we were living in our own apartment, not a hotel. We did have a large, 2 section suite with a terrace and wonderful views and this did make a difference to our comfort. The only disadvantage was that, with the windows open, the street noise from both Casato di Sopra and Via Dupre could be annoying. With the windows closed, this wasn't a problem. The public spaces, including the lovely garden, are beautiful. You can hear the various bells tolling from the wealth of churches and especially from Il Torre in the Campo. The staff were friendly, always helpful and well informed. I have travelled for many years throughout the world and this is one of the most charming and delightful places I have ever stayed. I'd like to go back and stay for at least a month in the one apartment that is available with considerable pre-booking.

Great Place to stay, historical building, includes small garden and large common areas. Breakfast (coffee, orange juice and croissant) is brought in room - remember to tell the desk at which time, or they will take it at 8.

Me pareción un lugar como el que estaba buscando, una casa típica de Siena. Sugiero cuidar los detalles de las habitaciones como los baños, la ropa de cama y las plantas de los balcones, así como no usar sillas de plástico pues no van bien con el estilo del hotel. Gracias.

The reception were very friendly, and i felt like i was staying in an ancestral castle rather than a hotel. The rooftop garden was divine, as were the small but quality continental breakfasts served to the room every morning. The location was just far enough away to feel the peace of this charming city, but only a short walk to the main sights. Will definately be back...

Single room (number 2) doesn't fit with the pictures shown on the website. It looks more to a rather small white monastic room with a view on a small grey dirty courtyard ....

The rooms were spacious but they were not very clean, the old furniture makes the room look like dirty and old.The air conditioning wasn't existing and that was a big surprise for us mainly in the hottest days of this summer.

Everything about this hotel was fantastic, price, location, service, but there was one drawback. The noise level from the common areas in the "house" was very loud and was very audible from my room late at night.

What a wonderful place! We were lucky to have a great view of the flag tossing, drumming men dressed in green and white with white tights from the goose tribe. You will get fit as there are many steps but so close to everything lovely balconies and garden.

I wish I had known more about SIena and Il Casato--I would have much preferred staying here than in Firenze!