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Hotel Swissotel - Chicago - Chicago

4 star Hotel Chicago

323 E Wacker Dr - Chicago

Price starting from $ 190 .15

The award-winning Swissôtel Chicago is located where the Chicago River meets Lake Michigan in downtown Chicago, just steps away from shopping on the Magnificent Mile, a short walk to The Loop (Chicago's financial district) and close to many of the city's major attractions, including Navy Pier, the Shedd Aquarium, and Art Institute of Chicago.

Named One of the 500 Best Hotels in the World and One of the Six Best Hotels in the State of Illinois for the second consecutive year by Travel and Leisure, this all-glass triangular hotel combines fabulous views with luxurious accommodations and top notch service.

On-site guest amenities include free WiFi in common areas; a 42nd floor Penthouse Health Club; and a spa offering massages, facial treatments, and manicures/pedicures. Advance reservations are required for massages and spa treatments. This smoke-free hotel also offers a heated indoor pool and spa tub.

Guests will enjoy fine dining in the Palm restaurant followed by coffee or evening drinks in the hotel Lobby Lounge, an ideal spot to watch the world go by. This hotel allows service animals only.

Venere Guest Rating
Guest Rating 8.3 Very Good
Based on 10 hotel reviews © 2014

We were in Chicago as tourists and the hotel was really good. Assistance of the co...

Venere Guest, Greece
Read Venere Reviews

Check Availability at Hotel Swissotel - Chicago

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids


Breakfast at Hotel Swissotel - Chicago

Breakfast is served each morning for a fee.

Hotel Facilities at Swissotel

  • Bar
  • Restaurant/Dining
  • Cafeteria
  • Baby sitter
  • Lift/elevator
  • Gift shop
  • Air conditioning
  • Laundry room
  • Currency exchange
  • Room service - 24 hour
  • Laundry service
  • Entire property is non-smoking
  • Minimarket
  • Indoor swimming pool
  • Shuttle service from and/or to the airport
  • Private parking
  • Limousine service
  • Valet service
  • Conference room
  • Secretarial service
  • Business Center
  • Meeting Room
  • City tour
  • Front desk - safety deposit box
  • Multilingual staff
  • Newspapers
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • Hydromassage Jacuzzi
  • Health club
  • Massages
  • Sauna
  • TV Lounge
  • Internet/Email services

Know before you go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 29.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 (for 24 hours, rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 14.95 (for 24 hours, rates may vary)
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Rollaway bed fee: USD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Swissotel - Chicago is also known as

Swissotel Chicago
Swissotel Chicago Hotel Chicago
Swissotel Chicago Hotel
Swissotel Hotel Chicago
Chicago Swissotel Hotel
Chicago Swissotel











Swissotel Hotel reviews

9.6 Outstanding!
  • September 2009
  • Venere Guest
  • Young couple
  • Italy


5.5 Ordinary
  • May 2009
  • Venere Guest
  • USA

The information on Venere website is incorrect; there is an additional daily charge to use the pool/spa/exercise facility, despite the fact the spa was being repaired. Also, the hotel did not honor the Venere 4% discount, and they tried to 'down grade' us to a city-view room, when I booked a lake-view room.

9.9 Outstanding!
  • April 2009
  • Venere Guest
  • Family with young children
  • Spain

We went there all de family. Our stay was very confortable, in this hotel, it has a great localitation. The only thing that it could be better was the breakfast, I mean, the relatioship between price and quality.

9.4 Outstanding!
  • September 2008
  • Venere Guest
  • Sweden

I stayed with my sister for four days in Chicago and enjoyed the city very much. There was a very nice restaurant just between Swissotel and Michigan Avenue, Houlihan's where we had both excellent meal and service.

7.7 Good
  • August 2006
  • Venere Guest
  • Not Specified
  • USA

I thought it was a bit overpriced, but it is Chicago and the Lollapolooza was going on. There is a construction site next door. It is on the end of the Magnificent Mile and a bit of a walk to the train station, but overall a very nice hotel with excellent amenities and a professional staff.

8.8 Excellent
  • October 2012
  • Venere Guest
  • Mature couple
  • USA

6.8 Fair
  • January 2010
  • Venere Guest
  • Not Specified
  • France

7.9 Good
  • May 2009
  • Venere Guest
  • Young couple
  • Italy

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Reviews in other languages
8.6 Excellent
  • September 2008
  • Venere Guest
  • Single traveller
  • Japan

Swissotel Hotel reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your business-friendly accommodation at Swissotel - Chicago, offering 661 guest rooms with iPod docking stations and designer toiletries. Guests can kick back at the end of a busy day and enjoy LCD televisions with premium cable channels and pay movies. Business travelers will have access to wired and wireless high-speed Internet access (charges apply) as well as desks and safes during their The Loop - Downtown visit. A good night's sleep in comfortable beds with premium bedding will have visitors waking up refreshed and well-rested throughout their vacation or business trip.

Private bathrooms are outfitted with separate bathtubs and showers, bathrobes and complimentary toiletries. Refrigerators, irons/ironing boards, coffee/tea makers and hair dryers are supplied in each room to facilitate basic travel needs. Additional guest comforts include climate control and air conditioning.

Accommodation Services

  • Air conditioning
  • Mini fridge
  • Coffee and tea maker
  • Hypo-allergenic bedding available
  • Telephone
  • Hairdryer in each room
  • In-room ironing facilities
  • Safe
  • Desk
  • Individually controlled air conditioning
  • Pay-Per-View
  • Extra beds
  • Baby cots/cribs available
  • Cable TV
  • Wireless Internet access
  • High speed Internet access
  • LCD flat screen TV

How to reach Swissotel - Chicago Hotel

By car
From Midway Airport (12 miles/19.3 km):
Head north from South Cicero Avenue, and proceed for two miles/3.2 km. Turn right onto I-55 N. Take the US-43 N exit. Bear left at South Lake Shore Drive, then bear right onto the Randolph Street ramp to I-290. Turn left onto the ramp to Wacker Drive. Bear left and head toward East Wacker Drive. Bear right at East Upper Wacker Drive.

From O'Hare International Airport (18 miles/29 km):
Head west from the terminal, and bear left at International Terminal. Take the I-190 East ramp for two miles/3.2 km. Bear right at I-90 East, and proceed for about five miles/8.5 km. Bear left onto the Express Lanes ramp to Armitage Avenue. Merge onto I-90 Express Lane/I-94 Express Lane. Take the East Ohio Street exit, and continue for one mile/1.6 km. Continue on West Ohio Street. Turn right at North La Salle Boulevard. Turn left at West Upper Wacker Drive. Continue on East Upper Wacker Drive.

Distances from Hotel Swissotel

Aon Center - 0.4 km / 0.2 mi
Michigan Avenue Bridge - 0.4 km / 0.2 mi
Bridgehouse and Chicago River Museum - 0.4 km / 0.3 mi
Harris Theater - 0.4 km / 0.3 mi
Wrigley Building - 0.5 km / 0.3 mi
Tribune Tower - 0.5 km / 0.3 mi
Daley Bicentennial Plaza - 0.6 km / 0.4 mi
Vietnam Veterans Memorial - 0.6 km / 0.4 mi
Cloud Gate - 0.6 km / 0.4 mi
Chicago Theater - 0.7 km / 0.4 mi
Chicago Cultural Center - 0.7 km / 0.4 mi
Arts Club of Chicago - 0.7 km / 0.4 mi
Millennium Park - 0.7 km / 0.4 mi
Pritzker Pavilion - 0.7 km / 0.4 mi
Ohio Street Beach - 0.7 km / 0.4 mi
The closest major airports to Swissotel - Chicago are:
Chicago, IL (MDW-Midway Intl.) - 14.9 km / 9.3 mi
Chicago, IL (ORD-O'Hare Intl.) - 25.6 km / 15.9 mi

The preferred airport for Swissotel - Chicago is Chicago, IL (ORD-O'Hare Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Hotel Swissotel - Chicago

  • Shuttle service from and/or to the airport
  • Private parking
  • Limousine service
  • Valet service