Hotel Swissôtel Chicago - Chicago
323 E Wacker Dr - Chicago
877-662-6988Named One of the 500 Best Hotels in the World and One of the Six Best Hotels in the State of Illinois for the second consecutive year by Travel and Leisure, this all-glass triangular hotel combines fabulous views with luxurious accommodations and top notch service.
On-site guest amenities include a 42nd Floor Penthouse Health Club with heated indoor pool and jacuzzi, 24-hour room service, and high-speed Internet in all guestrooms and meeting rooms.
Guests will enjoy fine dining in the Palm restaurant followed by coffee or evening drinks in the hotel Lobby Lounge, an ideal spot to watch the world go by.
We were in Chicago as tourists and the hotel was really good. Assistance of the concierge ws really very helpful in order to solve problems related to our onward tri...
Anonymous Guest, GreeceOur hotel reviews have been written by travelers just like you! All guest reviews collected are from Venere.com registered users who have really stayed at this hotel. Note that the overall number of hotel reviews includes comments in all languages plus guest ratings for all categories by guests that haven't left any text review.
Check Availability at Hotel Swissôtel Chicago
Breakfast at Hotel Swissôtel Chicago
Breakfast (à la carte and buffet) is served between 6 a.m. and 10 a.m. Monday through Friday, and from 6 a.m. to midday on weekends.Hotel Facilities at Chicago
- Air conditioning
- Currency exchange
- Gift shop
- Laundry room
- Laundry service
- Lift/elevator
- Pets accepted
- Room service - 24 hour
- Shoe polishing service
- City tour
- Concierge
- Front desk - 24 hour
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Business Center
- Meeting Room
- Secretarial service
- Gym
- Indoor swimming pool
- Outdoor swimming pool
- Health club
- Hydromassage Jacuzzi
- Massages
- Sauna
- Limousine service
- Private parking
- Shuttle service from and/or to the airport
- Valet service
- Baby sitter
- Internet/Email services
- Bar
- Cafeteria
- Restaurant/Dining
Know before you go
Check-in: after 3 PM.
Check-out: before Noon.
Policy
Extra-person charges may apply and vary depending on hotel policy.Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
How to book
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Reserve your room now! Your credit card will not be charged when you book - pay in US dollars directly at the hotel!
Please note: Rooms marked as "Prepaid/Not Refundable" will be debited immediately.
This hotel accepts the following cards to guarantee the booking: American Express, Diners Club, JCB, MasterCard, Visa, Airplus, Carte Bleu, Carta Si, CUP MasterCard, CUP Visa, Dankort, Delta, Postepay
Cancellation Policy
If cancellation is done less than 3 days prior to arrival we will charge the client for the first night. the minimum age to check in is 21 except children traveling with an adultYou may cancel your reservation without penalty up until 3 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
Chicago Hotel reviews
- May 2010
- Anonymous Guest
- Mature couple
- Greece
We were in Chicago as tourists and the hotel was really good. Assistance of the concierge ws really very helpful in order to solve problems related to our onward trip reservations. All in all exactly what you would expect from Swiss quality.
- September 2009
- Anonymous Guest
- Young couple
- Italy
BEAUTIFLUL HOTEL AND FANTASTIC LOCATION!!
- May 2009
- Anonymous Guest
- USA
The information on Venere website is incorrect; there is an additional daily charge to use the pool/spa/exercise facility, despite the fact the spa was being repaired. Also, the hotel did not honor the Venere 4% discount, and they tried to 'down grade' us to a city-view room, when I booked a lake-view room.
- April 2009
- María de los Reyes Alonso García
- Family with young children
- Spain
We went there all de family. Our stay was very confortable, in this hotel, it has a great localitation. The only thing that it could be better was the breakfast, I mean, the relatioship between price and quality.
- September 2008
- Anonymous Guest
- Sweden
I stayed with my sister for four days in Chicago and enjoyed the city very much. There was a very nice restaurant just between Swissotel and Michigan Avenue, Houlihan's where we had both excellent meal and service.
- August 2006
- William Childers
- Not Specified
- USA
I thought it was a bit overpriced, but it is Chicago and the Lollapolooza was going on. There is a construction site next door. It is on the end of the Magnificent Mile and a bit of a walk to the train station, but overall a very nice hotel with excellent amenities and a professional staff.
Room Details
The hotel features tastefully decorated and generously oversized guest rooms designed by noted Chicago architect, Harry Weese. Some boast unsurpassed vistas of the lake and skyline.In-room amenities include a large work desk, multi-line phones with voicemail and remote message retrieval, high-speed Internet access, cable TV, in-room movies, coffee maker, mini bar and ironing facilities. Marble bathrooms feature hairdryers, makeup mirrors and lighting.
Non-smoking and disabled-accessible rooms are available on request.
Included/Not Included in the price
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Valet parking fee: USD 55 per night (in/out privileges)
- Fee for wireless Internet in all public areas: USD 9.95 (for 24 hours, rates may vary)
- Fee for in-room high-speed Internet (wired): USD 9.95 (for 24 hours, rates may vary)
- Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
- Hot and cold buffet breakfast fee: USD 26.00 per person (approximate amount)
- Refrigerator fee: USD 50 per stay
- Facilities fee: USD 15 and includes use of:
- Fitness facilities
- Sauna
- Spa tub
- Swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Accommodation Services
- Air conditioning
- Baby cots/cribs available
- Coffee and tea maker
- Desk
- Extra beds
- Hairdryer in each room
- High speed Internet access
- Hypo-allergenic bedding available
- In-room ironing facilities
- Individually controlled air conditioning
- Mini bar
- Pay-Per-View
- Radio
- Safe
- Telephone
- Telephone in bathroom
- TV
- Wireless Internet access
How to reach Swissôtel Chicago Hotel
By carFrom Midway Airport (12 miles/19.3 km):
Head north from South Cicero Avenue, and proceed for two miles/3.2 km. Turn right onto I-55 N. Take the US-43 N exit. Bear left at South Lake Shore Drive, then bear right onto the Randolph Street ramp to I-290. Turn left onto the ramp to Wacker Drive. Bear left and head toward East Wacker Drive. Bear right at East Upper Wacker Drive.
From O'Hare International Airport (18 miles/29 km):
Head west from the terminal, and bear left at International Terminal. Take the I-190 East ramp for two miles/3.2 km. Bear right at I-90 East, and proceed for about five miles/8.5 km. Bear left onto the Express Lanes ramp to Armitage Avenue. Merge onto I-90 Express Lane/I-94 Express Lane. Take the East Ohio Street exit, and continue for one mile/1.6 km. Continue on West Ohio Street. Turn right at North La Salle Boulevard. Turn left at West Upper Wacker Drive. Continue on East Upper Wacker Drive.
Distances from Hotel Chicago
Aon Center - 0.4 km / 0.2 miMichigan Avenue Bridge - 0.4 km / 0.3 mi
Wrigley Building - 0.5 km / 0.3 mi
Tribune Tower - 0.5 km / 0.3 mi
Chicago Theater - 0.6 km / 0.4 mi
Chicago Cultural Center - 0.7 km / 0.4 mi
Pritzker Pavilion - 0.7 km / 0.4 mi
Millennium Park - 0.7 km / 0.4 mi
Ohio Street Beach - 0.7 km / 0.4 mi
Ford Center for the Performing Arts Oriental Theatre - 0.8 km / 0.5 mi
Haskell Building - 0.9 km / 0.5 mi
Goodman Theater - 0.9 km / 0.5 mi
Picasso Statue - 0.9 km / 0.6 mi
Art Institute of Chicago - 1 km / 0.6 mi
Symphony Center - 1 km / 0.6 mi
The closest major airports to Swissotel - Chicago are:
Chicago, IL (MDW-Midway Intl.) - 14.9 km / 9.3 mi
Chicago, IL (ORD-O'Hare Intl.) - 25.6 km / 15.9 mi
The preferred airport for Swissotel - Chicago is Chicago, IL (ORD-O'Hare Intl.).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Transportation services Hotel Swissôtel Chicago
- Limousine service
- Private parking
- Shuttle service from and/or to the airport
- Valet service
In the business district, this resort situated in Chicago, provides on-site parking for an extra charge as well as a valet service.
There is also a roundtrip airport shuttle.
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