Double room from
CHF 306 (Tax included)- Average guest rating:
- Lynda has stayed here and says:
- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
9.8
9.5
8.2
9.2
8.3
‹‹ We loved the hotel and the staff was very friendly and accomodating. Even though they did not receive a copy of our reservation from Venere.com, they were able...››
26 Oct 2007 read hotel reviewsAbout Hotel Alpenroyal, Swiss Quality Hotels
exterior - entrance
Alpenroyal Swiss Quality Hotel enjoys one of the most beautiful locations in Zermatt. It offers fantastic views over the Matterhorn and pure relaxation.
Located directly at the end of the Rothorn ski slope, you can reach the Sunnegga and Gornergrat valley station in just a few minutes.
The hotel offers among its facilities a restaurant, a bar and a wellness area with whirlpool, sauna and swimming pool.
Location of Hotel Alpenroyal, Zermatt
-
City Area:Zermatt
Alps
Italy
DISTANCES
From Zürich-Kloten airport: approx. 350 km.
From Zermatt train station: 500 meters.
Rooms at Alpenroyal (Swiss Quality Hotels)
double room
The hotel offers comfortably furnished guestrooms, all featuring an ensuite bathroom with hairdryer.
Each room is furthermore equipped with cable TV, direct dial phone, ISDN Internet access and safe.
Antiallergic rooms and accommodations for disabled people are available on request.
- Cable TV
- Direct dial phone
- Facilities for disabled people
- Hairdryer in each room
- Heating
- High speed Internet access
- Hypo-allergenic bedding available
- Safe
Breakfast at Alpenroyal Swiss Quality Hotel
The breakfast buffet is served in the breakfast room from 7 a.m. to 10.30 a.m.
Hotel Facilities
- Credit card accepted
- Dogs allowed
- Laundry service
- Lift/elevator
- City guide
- City maps
- City tour
- Front desk - fax service
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Tourist information
- Indoor swimming pool
- Hydromassage Jacuzzi
- Sauna
- Bar
- Restaurant
Hotel Reviews Alpenroyal (Swiss Quality Hotels)
8.9
Family with young children
Belgium, May 2009
Even though it is not located right in the center, the "secret" passage leads you directly there. We were surprised to learn in Tasch,that you cannot reach Zermatt by car, only by train or by private taxi.
9.4
Family with older children
USA, Jul 2008
This hotel has one of the more interesting enterances I have seen.
9.9
Mature couple
Canada, Oct 2007
We loved the hotel and the staff was very friendly and accomodating. Even though they did not receive a copy of our reservation from Venere.com, they were able to accomodate us with a beautiful room. Would definitely stay there again.
5.1
Young couple
Chile, Jun 2007
Our general experience in the hotel was fine. There is a nice hot swiming pool and the bed rooms are quite confortable. But the experience with the reception was horrible. When we got to Zermat we had to walk 15 minutes carrying owr luggage to reach the hotel (most hotels pick their guests in Electrical cars but we weren´t). When we arrived the receptionist (a young guy) didn´t know anyting about our reservation so we had to struggle for a room. At last he told us he was going to give us one of the rooms with Matterhorn view, but you had to go to a corner of the room to see it. Later, we went to have dinner and came back about 10 in the night, finding the hotel completely closed and nobody to hear us calling. Finally a very nice lady came out from the hotel across the street, wich is run by the same family, and told us that the receptionist should have warned us about the hotel closing at night (we should have taken the key, but we hadn´t been told). The last day we required to be taken in the electrical car (during our stay we had cheked there was also one car in our hotel but they didn´t use it) back to the train station but the receptionist (a girl this time) told us the driver was on hollyday so it was not possible. We were quite angry because the car was parked right beside the hotel. We went to the hotel across the street in case we found a better service, and surprise... they gladly took us to the train station. Obviously in this hotel the receptionists are undertrained, and next door the staff is something else, so I would prefere to have gone there. The rest of the experience was fine, but I would go elsewere next time.
9.9
Young couple
Canada, Jun 2007
Highly recommended
Transport Services Hotel Alpenroyal
Zermatt is not accessible by car.
The Hotel
exterior - entrance
exterior - entrance
hotel exterior - winter
hallway
hotel lobby
reception
Rooms at Alpenroyal Swiss Quality Hotel
double room
Hotel Facilities
bar
bar
restaurant
spa/wellness centre
spa/wellness centre
Hotel Guest Pictures
Exterior
Exterior
Exterior
la vue sur Zermatt de la chambre
Hotel Policies
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at anytime after 2 p.m.
Check-out: it is necessary to leave the rooms not later than midday.
INCLUDED/NOT INCLUDED IN THE PRICE
Breakfast is included in the price.
CANCELLATION POLICY
18.04.09-31.10.09; 18.04.10-31.12.10: CXL without penalty is 16:00
hours hotel time, 14 days prior to arrival. CXL 2-13 days prior to arrival:
100% of the room price will be charged for 2 days will be charged; CXL 0-
1 day prior to arrival: 100% of the room price for 7 days will be charged
You may cancel your reservation without penalty up until 30 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
Other destinations:
- Book by phone
- 877-214-4288
