See more hotels in Surabaya

Shangri-la Hotel Surabaya - Surabaya

5 star Hotel Surabaya

JL. May. Jend. Sungkono 120 - Surabaya

Price starting from $ 144.20

An outdoor pool and free Wi-Fi are just some of the great amenities you'll find at Shangri-la Hotel Surabaya, an excellent choice for those looking for spa hotels in Surabaya that are also in a shopping district. Highlights include a health club and a nightclub.

CHI, The Spa is the place to be for rest and relaxation, offering aromatherapy, body scrubs, body treatments, massages and facials, as well as massage/treatment rooms. This 5-star Surabaya hotel has 5 restaurants serving breakfast, lunch and dinner so there's no need to worry about dining options on this trip. You will want to pack your swimsuit and towel as this hotel features a seasonal outdoor pool. Spend your days lounging by the pool with a cool drink, having a spot of lunch at the restaurant or simply enjoying the beverage selection at the lounge bar before dinner. Multilingual staff are available at the front desk 24 hours-a-day and can provide tour/ticket assistance, express check-in and express check-out. Child-friendly amenities at this hotel include a children's pool and babysitting/childcare.

Planning a meeting? This hotel has conference rooms, as well as a business center. The lobby offers coffee, free newspapers and a safe deposit box at the front desk. Other amenities include a hair salon, gift shops/newsstands, dry cleaning/laundry, an area shuttle and an elevator (lift).

Guest Rating
Guest Rating 9.0 Wonderful!
Based on TripAdvisor votes

We show TripAdvisor reviews for new Venere hotels that haven't been reviewed yet

Check Availability at Shangri-la Hotel Surabaya

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids


Facilities at Shangri-la Hotel Surabaya

  • Business Center
  • Meeting Room
  • Conference room
  • Bar
  • Pool bar
  • Baby sitter
  • Laundry service
  • Lift/elevator
  • Hairdresser
  • Gift shop
  • Laundry room
  • Garden
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • City tour
  • Limousine service
  • Shuttle service from and/or to the airport
  • Free parking
  • Shuttle service
  • Tennis court
  • Outdoor swimming pool
  • Children swimming pool
  • Night club
  • Internet/Email services
  • Health club
  • Sauna
  • Steam bath
  • Massages
  • Spa/Wellness Centre
  • Hydromassage Jacuzzi

Know before you go

Check-in: after 2 PM.

Check-out: before noon.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 19.8 per person (approximately)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Shangri-la Hotel Surabaya is also known as

Shangri La Surabaya
Shangri-La Hotel Surabaya
Surabaya Shangri La

Shangri-la Hotel Surabaya reviews by TripAdvisor

Room Details

Book your luxury accommodation at Shangri-la Hotel Surabaya, offering 383 guest rooms with climate control. Guests can kick back at the end of a busy day and enjoy plasma televisions with premium cable channels and DVD players. Corporate travelers visiting the Surabaya area will benefit from free wired and wireless high-speed Internet access as well as desks, complimentary newspapers and phones.

Bathrooms are outfitted with bathrobes, slippers and bidets. Refrigerators, minibars, coffee/tea makers and complimentary bottled water are supplied in each room to facilitate basic travel needs. Additional guest comforts include air conditioning, hair dryers and safes.

Bathroom toiletries are provided free of charge. A turndown service is available. Irons/ironing boards can be provided on request.

Accommodation Services

  • Telephone
  • Air conditioning
  • Mini bar
  • Mini fridge
  • Extra beds
  • Baby cots/cribs available
  • Coffee and tea maker
  • Hypo-allergenic bedding available
  • Ironing facilities on request
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • TV
  • DVD player
  • Cable TV
  • High speed Internet access
  • Wireless Internet access

Distances from Shangri-la Hotel Surabaya

Ciputra World Mall - 0.4 km / 0.2 mi
Surabaya Town Square - 1.7 km / 1.1 mi
Surabaya Zoo - 2.4 km / 1.5 mi
Mpu Tantular Museum - 2.5 km / 1.6 mi
Royal Plaza Surabaya - 3 km / 1.8 mi
Sharp Bamboo Monument - 4 km / 2.5 mi
Tunjungan Plaza - 4.1 km / 2.6 mi
Joko Dolog Statue - 4.1 km / 2.6 mi
Grahadi - 4.2 km / 2.6 mi
Supermall Pakuwon Indah - 4.3 km / 2.7 mi
BG Junction - 4.3 km / 2.7 mi
Surabaya Plaza Shopping Mall - 4.6 km / 2.8 mi
World Trade Centre - 4.7 km / 2.9 mi
Submarine Monument - 4.7 km / 2.9 mi
Grand City Surabaya - 5.1 km / 3.1 mi
The preferred airport for Shangri-la Hotel Surabaya is Surabaya (SUB-Juanda) - 12.4 km / 7.7 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Shangri-la Hotel Surabaya

  • Limousine service
  • Shuttle service from and/or to the airport
  • Free parking
  • Shuttle service