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Hotel Sercotel Suites Viena - Madrid

3 star Vacation Rental Madrid

Juan Alvarez Mendizabal 17 - Madrid

1-877-662-6988
Price starting from 74 .12
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Suites Viena is a 3 star hotel in the historical centre of Madrid. This hip accommodation offers guests comfortable accommodation with additional facilities so that they can get the utmost of their stay.

Among services, guests are offered a parking area, free wireless Internet access, an internet point, and car rental services.

In the surrounding area, guests will find the main city sights, all of them easily reachable thanks to the efficient public transportation network. 
Venere Guest Rating
Guest Rating 8.8 Excellent
Based on 89 hotel reviews © 2014 Venere.com

Nice place Very close to the Real palace (5 min walk). Quiet, clean and friendly. ...

Venere Guest, France
Read Venere Reviews

Check Availability at Hotel Sercotel Suites Viena

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

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Breakfast at Hotel Sercotel Suites Viena

A buffet breakfast is served each morning for a fee.

Facilities at Hotel Sercotel Suites Viena First Class

  • Laundry service
  • Lift/elevator
  • Room service - limited hour
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - 24 hour
  • Luggage room
  • City tour
  • Meeting Room
  • Internet/Email services
  • TV Lounge
  • Private parking

Know before you go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • A resort fee is included in the total price displayed.

Check-in: after 2 PM.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 23 per night
  • Rollaway bed fee: EUR 28.08 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Sercotel Suites Viena is also known as

Sercotel Suites Viena
Viena Hotel Madrid

9.0

Clean

8.1

Location

8.8

Quiet

8.9

Spacious

8.7

Service

Hotel Sercotel Suites Viena First Class reviews

7.7 Good
  • May 2014
  • Venere Guest
  • Young couple
  • Italy

We stayed in Madrid 4 days (3 nights) and Suites Viena was a very good hotel. We recommend it.

7.3 Good
  • November 2012
  • Venere Guest
  • Group
  • GB

My room was so cold after a lot of phoning to reception and eventually going to the desk the heating was checked and found to be faulty and I was given another room. it did take some time for this response to occur.

10 Outstanding!
  • October 2012
  • Venere Guest
  • Family with older children
  • USA

Excellent in every way. We had a some problem with air conditioning, room was warmer than we would have preferred and the staff were not able to correct this issue in a satisfactory way.

9.4 Outstanding!
  • September 2012
  • Venere Guest
  • Group
  • Iceland

This is the only hotel we will think to come back to - Everything is in the best way and that we can think of. In our last stay I took with me my sister which stayed with me in Spain and ordered for her and her houseband a room in the hotel. They where very happy and are going to turn back to Madrid next year. We and the family will from now on stay at this hotel in the future.

9.8 Outstanding!
  • May 2012
  • Venere Guest
  • Young couple
  • Venezuela

The hotel is very good, we only had one problem with the bed, it was not a queen bed but instead two single beds put together. It would have been OK but one of the beds had an awful sound. Besides that the room was perfect.

8.6 Excellent
  • April 2012
  • Venere Guest
  • Group
  • GB

Lovely modern hotel, with exceptionally helpful staff (they gave us maps, provided a full set of crockery, and sent us in the right direction for the football, 24 hour food places etc). Very convenient location for the Plaza de Espana Metro station, and we were able to walk or Metro to everything we wanted to see. We will be staying here again!

8.3 Very Good
  • September 2011
  • Venere Guest
  • Mature couple
  • Russia

Good location, good room, good service. Nothing extra, but everything is rather convinient. Good value for money.

9.2 Wonderful!
  • July 2011
  • Venere Guest
  • Not Specified
  • United Kingdom

Very good hotel in an excellent position.

9.1 Wonderful!
  • June 2011
  • Venere Guest
  • Family with young children
  • Romania

Nice hotel in a good position.

8.9 Excellent
  • May 2011
  • Venere Guest
  • Not Specified
  • Argentina

Good location, Metro about 300m., near Plaza España y la Gran Vía Av., spacious room and good furniture. Bathrooms are just but rather small, and some curtains needs renovation. Free wi fi. I believe is a very good relationship price-quality.

7.9 Good
  • May 2011
  • Venere Guest
  • Young couple
  • Indonesia

location is excellent, short walking distance to bus turistico stop, metro station, mcdonalds and gran via. lotsa mini-market nearby. quiet neighborhood. room is spacious, but toilet abit cramped.

9.9 Outstanding!
  • April 2011
  • Venere Guest
  • Young couple
  • Brazil

Suites Viena exceeded expectations when it comes to all facilities provided inside the room, as well as being a very modern, clean and spacious hotel. Excellent cost and benefit. I would recommend an upgrade in the mattresses, although it did not made our stay unpleasant.

8.8 Excellent
  • June 2009
  • Venere Guest
  • Denmark

The breakfast was very expensive.

9.4 Outstanding!
  • June 2009
  • Venere Guest
  • Gay Couple
  • Argentina

great value, great staff,excelent relationship between price/quality,central location, i will stay in sercotel viena again!

8.4 Very Good
  • April 2009
  • Venere Guest
  • Mature couple
  • USA

It's a European thing I don't understand as an American. Europeans are supposed to have relaxed attitudes toward "relations" yet 50% of hotel rooms on our trip call a double bed two single beds put together. This is NOT a double bed. We asked for a room with a (real) double bed if possible. U.S. hotels all have either 1 or 2 double beds and never a single bed. Yes this is a rant ... but otherwise my wife and I had no complaints. The staff was helpful; the breakfast buffet, location near restaurants, wonderful. Europeans, help me to understand why Euro hotels don't have double beds. Thanks.

10 Outstanding!
  • April 2009
  • Venere Guest
  • Family with older children
  • USA

Excellent receptionist services, clean modern rooms and good location for metro lines and other tourist locations. Good healthy Asian fusion cuisine offered at a restaurant called the "Wok" in the Plaza de Espana by Starbucks which is about 3 blocks from the hotel. We stayed 5 nights in Madrid and went to Toledo and El Escorial which was well worth the time.

9.9 Outstanding!
  • March 2009
  • Venere Guest
  • Young couple
  • Russia

Really nice hotel - excellent, fresh and spacy rooms with small kitchen zone, new furniture, excellent staff. A little bit overpriced breakfast but there are a lot of places to eat arround. Just 5 minutes walk to Plaza de Espana so location is very good.

9.1 Wonderful!
  • October 2008
  • Venere Guest
  • Mature couple
  • Australia

good value for money. Internet in room didn't work so had to use the one computer terminal in lobby. Bed was a bit hard. no utensils to use in the lovely little kitchenette. Close to buses and metro and the theatre district.

8.9 Excellent
  • July 2008
  • Venere Guest
  • Young couple
  • Chile

Hotel moderno y bonito. Habitaciones grandes. Baños chicos. Internet fijo disponible free. TV grande. Frigobar. Aire acondicionado. Buen barrio. Cerca del barrio historico. A 4 sq. del metro. Algunos recepcionistas muy amables, pero otros no. En general concluyo que es un muy buen hotel.

9.6 Outstanding!
  • June 2008
  • Venere Guest
  • Young couple
  • Spain

Recomiendo realmente este hotel. Relación calidad-precio excelente! Las habitaciones son como las fotos del hotel. Todo nuevo, muy limpio y habitaciones muy espaciosas. Quizá el baño es algo más pequeño pero también es nuevo y extremadamente limpio. Hotel muy cerca de la parada de metro de Plaza España. Pocos restaurantes a los alrededores y el hotel no tiene restaurante tampoco. El desayuno es un poco caro, 12€ para el bufé. También se puede pedir un café o café con leche a precio normal. Hotel muy recomendable donde repetiremos seguro a nuestra vuelta a Madrid.

9.0 Wonderful!
  • April 2008
  • Venere Guest
  • Czech Republic

Simply saying the stay at the hotel was excellent (January / 08). The hotel has a perfect location in a quiet street but in a walking distance to the heart of the city. The room was furnished comfortably especially beds were lovely. There is even a small kitchen unit in the room where you can cook, but no dishware is provided at the spot. Bathroom is OK, only bottom in the bathtub becomes slippy when you take shower so be aware to do not injure yourself. Room was extremely quiet during whole night so we had comfortable sleep. A room service was also perfect. For breakfast you can visit shopping area at "Calle de Princesse". Just go from the hotel up the "J.A.Mendizabal" street and turn the right on. On opposite corner there is "Black Swan" restaurant where we had good lunch and few cold beers in the night. Madrid is the beautiful city with friendly people, and nice places to see. The only negative experience was we had pickpoketing at the metro lines, especially at the line leading from/to airport take care about your cameras and bags. D&V

8.2 Very Good
  • February 2008
  • Venere Guest
  • Family with older children
  • Hong Kong

Good clean hotel with quite spacious room. Staff are friendly, speak good English and generally helpful .. not quite as good in recommending good restaurants. Located about 15 min walk from the main shopping area & most tourist sights. Overall good value place to stay & I wld highly recommend it to those who don't mind the extra walk.

7.5 Good
  • December 2007
  • Venere Guest
  • Mature couple
  • France

Nice hotel with confortable rooms . Just few minutes away from Plaza Espana and Grand Via . Definetely a good place to stay

7.8 Good
  • December 2007
  • Venere Guest
  • Mature couple
  • Portugal

NICE ROOMS WITHOUT LANDSCAPE VIEWS, BUT VERY WELL LOCATED. QUITNESS. WIRELESS FREE. SMALL KITCHNET OK FOR QUICK MEALS IN THE ROOM. I STAYED ONE WEEK IN MADRID.

10 Outstanding!
  • November 2007
  • Venere Guest
  • Not Specified
  • Russia

It is a very good hotel with modern design. location is perfect. If you do not want to waste your time there is a metro station just five minites walk from the hotel otherwise you can easily reach old Madrid, all museums walking by foot. The roayal palace is nearby the hotel as well. I would recommend to stay in this hotel. Only one thing looked a little bit strange for us. The kitchen in the room is announced on the website. And there is a kitchen but you can not use it since there is no any plates and dishes, tea kettle. What for the kitchen is shown on the photos as the advantage of the hotel?

7.5 Good
  • October 2007
  • Venere Guest
  • Young couple
  • Ireland

Lovely hotel. Great value. Friendly staff, very helpful. Very clean and comfortable rooms.

8.9 Excellent
  • September 2007
  • Venere Guest
  • Gay Couple
  • Germany

very modern hotel, impressive in style and furnishing. great location just a few steps from the Royal Palace. somewhat cold athmosphere but adequate for a city hotel. integrated kitchen was very useful and almost completely equipped. minus point: it is not cleaned with the room and no cleaning devices are provided.

9.8 Outstanding!
  • September 2007
  • Venere Guest
  • Not Specified
  • USA

We had a lovely stay in this hotel. The room was spacious and very comfortable. It was conveniently located two blocks from the Plaza de Espana and two metro stops. The staff was very professional and helpful. I'd recommend this hotel to friends and would stay there again. The only issue we had with this hotel was with the size of the bathroom which, while functional,was very small.

9.2 Wonderful!
  • August 2007
  • Venere Guest
  • Mature couple
  • Ireland

This Irish couple stayed for a short 3 day city break. Close to Metro, friendly staff, spacious rooms, quiet and we paid a very reasonable price. Next time in Madrid we will certainly stay here. Go for it.

8.1 Very Good
  • August 2007
  • Venere Guest
  • Young couple
  • Italy

It's a very nice hotel located close to Plaza de Espana. I would surely suggest it. Actually I did not have breakfast so I can not say anything about its quality. By the way, it seems a bit pricey.

7.6 Good
  • May 2007
  • Venere Guest
  • Young couple
  • Italy

Pay attention when taking a shower, you might flood the bathroom! A real pity such a good hotel has no protection around the shower

8.0 Very Good
  • March 2007
  • Venere Guest
  • Young couple
  • USA

This was a really great hotel. The location was outstanding - just a 5 minute walk from a subway stop, and from Plaza de Espana. The staff were very friendly and helpful, and booked restaurant and show reservations for us. The rooms were very modern and quite clean. The hotel does face an elementary school, and so it was fairly loud in the morning during the week. If you want to sleep in, I would request a room not facing the school. Overall, we highly recommend this hotel.

9.5 Outstanding!
  • January 2007
  • Venere Guest
  • Young couple
  • Mexico

Excelent place, the rooms are very big and modern, the price was more than excellent.

8.3 Very Good
  • January 2012
  • Venere Guest
  • Mature couple
  • Italy

7.6 Good
  • January 2012
  • Venere Guest
  • Single traveller
  • Netherlands

8.0 Very Good
  • September 2011
  • Venere Guest
  • Group
  • Italy

8.8 Excellent
  • July 2011
  • Venere Guest
  • Young couple
  • Finland

9.4 Outstanding!
  • May 2011
  • Venere Guest
  • Single traveller
  • Venezuela

7.5 Good
  • May 2010
  • Venere Guest
  • Young couple
  • Italy

9.2 Wonderful!
  • June 2009
  • Venere Guest
  • Not Specified
  • Taiwan

8.3 Very Good
  • March 2009
  • Venere Guest
  • Not Specified
  • France

8.9 Excellent
  • September 2008
  • Venere Guest
  • Young couple
  • Italy

8.9 Excellent
  • February 2008
  • Venere Guest
  • Single traveller
  • Taiwan

8.3 Very Good
  • January 2008
  • Venere Guest
  • Young couple
  • Italy

9.0 Wonderful!
  • December 2007
  • Venere Guest
  • Not Specified
  • Italy

8.2 Very Good
  • November 2007
  • Venere Guest
  • Not Specified
  • Spain

8.9 Excellent
  • October 2007
  • Venere Guest
  • Single traveller
  • Italy

8.8 Excellent
  • July 2007
  • Venere Guest
  • Young couple
  • Italy

7.3 Good
  • January 2007
  • Venere Guest
  • Single traveller
  • Italy

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Reviews in other languages
9.3 Wonderful!
  • August 2014
  • Venere Guest
  • Family with older children
  • Mexico

9.8 Outstanding!
  • May 2013
  • Venere Guest
  • Family with young children
  • Spain

7.3 Good
  • January 2012
  • Venere Guest
  • Young couple
  • Spain

8.9 Excellent
  • April 2008
  • Venere Guest
  • Mature couple
  • Spain

7.5 Good
  • January 2013
  • Venere Guest
  • Young couple
  • Italy

8.0 Very Good
  • April 2011
  • Venere Guest
  • Young couple
  • Italy

7.8 Good
  • March 2011
  • Venere Guest
  • Mature couple
  • Italy

7.7 Good
  • January 2011
  • Venere Guest
  • Italy

5.5 Ordinary
  • January 2011
  • Venere Guest
  • Group
  • Italy

9.4 Outstanding!
  • September 2010
  • Venere Guest
  • Young couple
  • Italy

9.6 Outstanding!
  • August 2010
  • Venere Guest
  • Mature couple
  • Italy

9.7 Outstanding!
  • July 2010
  • Venere Guest
  • Young couple
  • Italy

9.4 Outstanding!
  • March 2010
  • Venere Guest
  • Family with young children
  • Italy

8.9 Excellent
  • August 2009
  • Venere Guest
  • Young couple
  • Italy

9.2 Wonderful!
  • March 2009
  • Venere Guest
  • Young couple
  • Italy

7.7 Good
  • October 2008
  • Venere Guest
  • Young couple
  • Italy

8.4 Very Good
  • March 2008
  • Venere Guest
  • Young couple
  • Italy

8.9 Excellent
  • December 2007
  • Venere Guest
  • Young couple
  • Italy

8.5 Excellent
  • November 2007
  • Venere Guest
  • Mature couple
  • Italy

9.6 Outstanding!
  • September 2007
  • Venere Guest
  • Mature couple
  • Italy

9.9 Outstanding!
  • June 2007
  • Venere Guest
  • Group
  • Italy

9.2 Wonderful!
  • June 2007
  • Venere Guest
  • Family with young children
  • Italy

9.8 Outstanding!
  • July 2014
  • Venere Guest
  • Mature couple
  • France

8.9 Excellent
  • May 2012
  • Venere Guest
  • Mature couple
  • France

9.7 Outstanding!
  • January 2009
  • Venere Guest
  • Mature couple
  • France

9.4 Outstanding!
  • September 2008
  • Venere Guest
  • Mature couple
  • France

8.7 Excellent
  • April 2008
  • Venere Guest
  • Young couple
  • France

10 Outstanding!
  • May 2007
  • Venere Guest
  • Not Specified
  • France

10 Outstanding!
  • January 2007
  • Venere Guest
  • Mature couple
  • France

9.5 Outstanding!
  • June 2010
  • Venere Guest
  • Mature couple
  • Argentina

8.9 Excellent
  • January 2009
  • Venere Guest
  • Not Specified
  • Portugal

7.1 Good
  • October 2008
  • Venere Guest
  • Young couple
  • Spain

8.5 Excellent
  • March 2010
  • Venere Guest
  • Mature couple
  • Spain

8.6 Excellent
  • October 2007
  • Venere Guest
  • Young couple
  • Italy

9.0 Wonderful!
  • October 2007
  • Venere Guest
  • Not Specified
  • Italy

8.9 Excellent
  • February 2007
  • Venere Guest
  • Young couple
  • Italy

9.2 Wonderful!
  • May 2008
  • Venere Guest
  • Mature couple
  • Switzerland

8.7 Excellent
  • October 2008
  • Venere Guest
  • Group
  • Germany

9.9 Outstanding!
  • November 2007
  • Venere Guest
  • Mature couple
  • Germany

Hotel Sercotel Suites Viena First Class reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your family-friendly accommodation at Hotel Sercotel Suites Viena, offering 57 guest rooms with climate control and free Wi-Fi. Functional in-room kitchens equipped with microwaves and cookware/dishes/utensils allow you to dine in while you travel. Visitors will wake up feeling refreshed and ready to start the day after a good night's sleep in comfortable beds with down comforters, plus a selection of pillows from a pillow menu.

Guests can unwind at the end of a long day and enjoy flat-screen televisions with satellite channels. Corporate travelers visiting the Plaza de Espana - Princesa area will benefit from desks, complimentary newspapers as well as safes. Additional guest comforts include air conditioning, minibars and coffee/tea makers.

Private bathrooms are outfitted with shower/tub combinations, hair dryers and complimentary toiletries. A turndown service is available.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Coffee and tea maker
  • Soundproof rooms
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • TV
  • Satellite TV
  • Wireless Internet access
  • Kitchen

How to reach Hotel Sercotel Suites Viena

By airplane
From the Madrid-Barajas international airport, take the L8 underground line to Nuevos Ministerios. Take line number 10 towards Puerta del Sur and get off at Plaza de España stop. Then switch to line 3 in the direction of Moncloa. Get off at Ventura Rodríguez and you will find the property only 5 minutes walking distance.

Distances from Hotel Sercotel Suites Viena First Class

Cerralbo Museum - 0.1 km / 0.1 mi
Temple of Debod - 0.2 km / 0.1 mi
Plaza de Espana - 0.3 km / 0.2 mi
Spanish Senate - 0.4 km / 0.3 mi
Sabatini Gardens - 0.4 km / 0.3 mi
Museo Municipal de Arte Contemporaneo - 0.5 km / 0.3 mi
Convent of las Comendadoras de Santiago - 0.6 km / 0.4 mi
Principe Pio - 0.6 km / 0.4 mi
Lope de Vega Theatre - 0.6 km / 0.4 mi
Royal Monastery of the Incarnation - 0.7 km / 0.4 mi
Royal Palace - 0.7 km / 0.4 mi
Plaza de Oriente - 0.8 km / 0.5 mi
Royal Theatre - 0.8 km / 0.5 mi
Plaza de Isabel II - 0.9 km / 0.5 mi
Teatro Alfil - 0.9 km / 0.6 mi
The preferred airport for Hotel Sercotel Suites Viena is Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 13.3 km / 8.3 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hotel Sercotel Suites Viena

  • Private parking