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Hotel Novotel Melbourne on Collins - Melbourne

4 star Hotel Melbourne

270 Collins Street - Melbourne

1-877-662-6988
Price starting from AUD 170.01
CHECK AVAILABILITY

Located in the entertainment district and offering 24-hour room service, Novotel Melbourne on Collins is the place to choose if you're looking for luxury Melbourne hotels.

Enjoy brunch, lunch and dinner at this 4-star Melbourne hotel's restaurant where you're sure to find something to suit all tastes. No matter how busy you are, take some time out to de-stress as you will find massage/treatment rooms and a fitness center on site. Don't forget to pack your swimwear as this hotel features an indoor pool. Outfitted with a bar/lounge, you'll find the perfect place to have a drink. Multilingual staff at the 24-hour front desk can provide tour/ticket assistance, express check-in and express check-out.

Wi-Fi is available for a fee. Planning a meeting? This hotel has 9 meeting rooms, as well as a 24-hour business center. The lobby offers coffee, free newspapers and a safe deposit box at the front desk. Other amenities include gift shops/newsstands, dry cleaning/laundry, an elevator (lift), concierge services and laundry facilities.

Venere Guest Rating
Guest Rating 8.6 Excellent
Based on 32 hotel reviews © 2015 Venere.com

Lovely staff, very friendly and helpful Clean throughout the hotel Buffet break...

Venere Guest, Australia
Read Venere Reviews

Check Availability at Hotel Novotel Melbourne on Collins

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids

 

Breakfast at Hotel Novotel Melbourne on Collins

A buffet breakfast is served between 6 AM and 10:30 AM for a fee.

Hotel Facilities at Novotel Melbourne On Collins

  • Bar
  • Restaurant/Dining
  • Cafeteria
  • Laundry service
  • Lift/elevator
  • Room service - 24 hour
  • Gift shop
  • Entire property is non-smoking
  • Laundry room
  • Gym
  • Indoor swimming pool
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • City tour
  • Shuttle service from and/or to the airport
  • Valet service
  • Massages
  • Meeting Room
  • Conference room
  • Business Center
  • Internet/Email services

Know before you go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in: after 2 PM.

Check-out: before 11 AM.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29 for adults and AUD 17 for children (approximately)
  • Fee for in-room wireless Internet: AUD 27.50 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 27.50 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: AUD 24.50 per day (rates may vary)
  • Airport shuttle fee: AUD 100 per vehicle (roundtrip)
  • Valet parking fee: AUD 45.00 per night (in/out privileges)
  • Deposit: AUD 100 per night
  • Rollaway bed fee: AUD 60 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

National rating

Official Australia STAR Rating provided by Star Ratings Australia
Star Ratings Australia assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 4.5 stars and is displayed on this page as 4 stars.

Hotel Novotel Melbourne on Collins is also known as

Novotel Melbourne On Collins Hotel
Novotel Melbourne On Collins Hotel Melbourne
Accor Melbourne On Collins
Novotel Melbourne
Melbourne Novotel

9.1

Clean

8.6

Location

8.2

Quiet

8.5

Spacious

9.2

Service

Novotel Melbourne On Collins Hotel reviews

8.0 Very Good
  • April 2015
  • Venere Guest
  • Family with young children
  • Australia

The room was spacious and clean, however the spare blankets and pillows had hair on them and you could see wipe marks over the tv and shower screen in the bathroom. We will definitely stay there again.

9.5 Outstanding!
  • April 2015
  • Venere Guest
  • Single traveller
  • Australia

close to block acrade walking distance to bourke street mall stayed here as close to the regent to see lion king great location

8.9 Excellent
  • April 2015
  • Venere Guest
  • Couple
  • Australia

Great location to get around the city close to everything

8.6 Excellent
  • March 2015
  • Venere Guest
  • Couple
  • New Zealand

Great stay but building next door very loud

9.0 Wonderful!
  • February 2015
  • Venere Guest
  • Family with older children
  • Australia

We had a mother daughter weekend away. Location was excellent. Staff very helpful with a couple of booking issues. Highly recommend this hotel.

5.1 Ordinary
  • January 2015
  • Venere Guest
  • Couple
  • Australia

The noise of jackhammers before 8am sucked, the off milk in the fridge when making a coffee after being woken by jackhammers just topped it off.

9.5 Outstanding!
  • January 2015
  • Venere Guest
  • Couple
  • Australia

I stayed for a week at Novotel on Collins and found that it was a four-star facility with six-star service. The water in the pool was a little murky, gym facilities were limited and other minor details (elevator bells off tone, musky smell near the conference area, etc.) diminished this hotel from its five star potential. The spacious rooms are well furnished and comfortable. The staff are pleasant and welcoming. Services (Valet, reception, room service, custom check-in/check-out requests and baggage services) were accessible 24 hours and easy to deal with. The bar and cafe were always immaculately maintained. Novotel on Collins is situated in a prime location with easy access to major stations (Flinders, Southern Cross & Melb. Central), tourist locations and business centres. The tram network is accessible in less than a minute's walk from the lobby. Overall, it was definitely worth the money.

9.3 Wonderful!
  • January 2015
  • Venere Guest
  • Family with older children
  • Canada

The hotel is close to many restaurants, to China town, shops. Good location. The room comfortable

7.9 Good
  • January 2015
  • Venere Guest
  • Couple
  • Australia

Had a great stay at novotel for new years, location was excellent, rooms very clean and staff very friendly and helpful! The only down side was the swimming pool, it was why i booked this hotel, photographs don't show proper size. It was not what I expected, was extremely small. I would defiantly recommend the novotel if a swimming pool isn't a priority.

8.7 Excellent
  • January 2015
  • Venere Guest
  • Couple
  • Australia

Noisy Air conditioning and noisy plumbing

6.6 Fair
  • January 2015
  • Venere Guest
  • Couple
  • Australia

I was disappointed to find a blood stain on the dooner on arrival. We called the reception and dooner was changed, This put a damper on the stay.

7.7 Good
  • December 2014
  • Venere Guest
  • Family with older children
  • Australia

The pool was very old & looked very dirty. Not inviting at all. Other than that it was a reasonable stay. The location was great for shopping & dining options.

8.9 Excellent
  • December 2014
  • Venere Guest
  • Couple
  • Australia

Only problem was that the "valet" parking cost $38.00 - quite a bit more than we expected. This was disappointing. Everything else superb. We ate at Hardware Lane which was a 10 minute walk and was full of restaurants and live music. Had a fantastic night overall.

6.2 Fair
  • December 2014
  • Venere Guest
  • Couple
  • Australia

Good central location and good standard of accommodation. Some irritating problems.No TV program schedule in room so difficult to know what was actually showing on any channel at any time. ABC channels poor reception. Useless clock radio - hard to operate and no instructions in room about it

10 Outstanding!
  • July 2014
  • Venere Guest
  • Family with young children
  • Australia

Our trip to Melbourne was a Mother-Daughter weekend and the Novotel helped make our stay special. From Steve who welcomed us by assisting with our luggage and pointing out great places to shop and eat to Laura who checked us in and assisted with the hotel's facilities. Thank you.

8.9 Excellent
  • July 2014
  • Venere Guest
  • Single traveller
  • Australia

The Check in staff were very friendly and helpful. The restaurant staff were excellent.

8.4 Very Good
  • May 2014
  • Venere Guest
  • Couple
  • Australia

Tv reception poor. Room a little hot. Power got turned off at switch. Staff lovely, location great for Wicked

8.5 Excellent
  • May 2014
  • Venere Guest
  • Single traveller
  • Australia

I had trouble with the air conditioning and had to move rooms. Staff were excellent. Very centrally located.

8.9 Excellent
  • March 2014
  • Venere Guest
  • Single traveller
  • Australia

Business

10 Outstanding!
  • January 2014
  • Venere Guest
  • Single traveller
  • Australia

I was actually surprised at how wonderful my stay was. Not that I was expecting it to be bad, but the service of the staff members went above and beyond what I am used to. If anyone was having a bad day, they didn't show it. I had the utmost courtesy shown to me the minute I walked in the entrance on Collins Street. Staff were extremely friendly on the phone, room service was quick and the food was amazing. I really loved my stay and would recommend it to friends.

9.9 Outstanding!
  • April 2015
  • Venere Guest
  • Single traveller
  • Belgium

10 Outstanding!
  • January 2015
  • Venere Guest
  • Not Specified
  • Australia

8.6 Excellent
  • January 2015
  • Venere Guest
  • Couple
  • New Zealand

8.9 Excellent
  • January 2015
  • Venere Guest
  • Single traveller
  • United Kingdom

8.1 Very Good
  • December 2014
  • Venere Guest
  • Family with young children
  • Australia

10 Outstanding!
  • August 2014
  • Venere Guest
  • Family with older children
  • Australia

7.7 Good
  • June 2014
  • Venere Guest
  • Single traveller
  • Australia

8.7 Excellent
  • May 2014
  • Venere Guest
  • Not Specified
  • Australia

9.6 Outstanding!
  • April 2014
  • Venere Guest
  • Family with older children
  • Australia

8.5 Excellent
  • April 2014
  • Venere Guest
  • Family with young children
  • Australia

7.6 Good
  • July 2013
  • Venere Guest
  • Single traveller
  • Australia

Novotel Melbourne On Collins Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your luxury accommodation at Novotel Melbourne on Collins, offering 380 guest rooms with climate control. Guests can kick back at the end of a busy day and enjoy LCD televisions with premium satellite channels and pay movies. Business travelers will have access to desks, complimentary newspapers and phones during their Melbourne CBD visit. A pillow menu allows visitors to select their perfect pillow for a good night's sleep.

Private bathrooms are outfitted with hair dryers. Refrigerators, irons/ironing boards, minibars and coffee/tea makers are supplied in each room to facilitate basic travel needs. Rooms also include air conditioning and safes.

Accommodation Services

  • Air conditioning
  • Telephone
  • Pay-Per-View
  • Mini bar
  • Mini fridge
  • Coffee and tea maker
  • Hairdryer in each room
  • In-room ironing facilities
  • Safe
  • Desk
  • Individually controlled air conditioning
  • LCD flat screen TV
  • Satellite TV

Distances from Hotel Novotel Melbourne On Collins

Block Arcade - 0.1 km / 0 mi
Royal Arcade - 0.2 km / 0.1 mi
Melbourne Town Hall - 0.2 km / 0.1 mi
Bourke Street Mall - 0.2 km / 0.1 mi
Regent Theatre - 0.2 km / 0.1 mi
Victoria University of Technology - 0.3 km / 0.2 mi
St Paul's Cathedral - 0.3 km / 0.2 mi
Federation Square - 0.3 km / 0.2 mi
Australian Centre for the Moving Image - 0.4 km / 0.2 mi
Forum Theatre - 0.4 km / 0.3 mi
QV Centre - 0.5 km / 0.3 mi
Eureka Tower - 0.6 km / 0.4 mi
Hamer Hall - 0.6 km / 0.4 mi
Melbourne Central - 0.6 km / 0.4 mi
Eureka Skydeck 88 - 0.6 km / 0.4 mi
The preferred airport for Novotel Melbourne on Collins is Melbourne, VIC (MEL-Tullamarine) - 19.2 km / 11.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 km and mile.

Transportation services Hotel Novotel Melbourne on Collins

  • Shuttle service from and/or to the airport
  • Valet service