Hotel Piccolo Palio - Siena

8.0

We arrived late so were very thankful the front desk had made very clear provisions for us to get into the hotel. The directions to hotel from the train station could have been a little clearer. Not real excited about the shower situation in the bathroom, floor got really wet. Staff was very nice, and breakfast was very satisfactory.

7.4

Great breakfast, good location at the edge of the old town that was close to el campo and duomo and buses. Very busy and noisy location, i needed earplugs to sleep. no air conditioning so needed to keep windows open at night. air cond. room would have let us close the windows and control the noise. otherwise very pleasant 3 night stay.

1.3

en el hotel habia cucarachas dentro de las camas, los baños no tienen ni siquiera un plato de ducha y el agua cae directamente al suelo del baño causando una inundacion, la atencion malisima, apagan el ascensor por la noche y se piran dejandote un codigo para entrar, los colchones son peores que los de una carcel turca, en verano hace una calor insoportable ya que no tiene A/C ademas tiene no una parada de autobuses(10 lineas) delante...en resumen un ASCO DE HOTEL

4.5

Extremly hot in the room. Noices from the alley/road. Old standard.

1.6

La recepcionista casi nos deja sin alojamiento, no hubo nadie en la recepción, no nos informaron bien sobre las condiciones de aparcamiento en la ciudad de Siena y cómo llegar bien al hotel. El hotel estaba viejo y destartalado, céntrico, pero muy viejo. El desayuno en un sótano y muy muy pobre. No volvería nunca.

8.3

I nice hotel in Siena, cheap, nice, clean and well located.

5.9

The BAD: Breakfast was horrible, not worth it even for free. They should put some effort into it, or just get rid of it altogether. The shower had no tub or basin, just a curtain and a drain. There is no night staff (after 8pm?? I think), so you need a security code to get in, which we both forgot after a long night (after a long day of driving). The GOOD: The lady at the desk was very nice. The room was a decent enough size (we are cheap travelers, so it doesn't take much to please us). The location was good enough enough for walking around, although most people should opt for something closer to the plaza and church (the best reasons to go to Sienna).

8.3

It was a nice hotel for a short stay in the beautiful city of Siena. The hotel is small and nice, in an interesting location, close to all the major attractions and also the Train Station. The employees were very nice and polite. Definetively a very good option for a low price.

6.2

Good location, public rooms in hotel good and staff helpful. But the hotel is carpetted throughout and this needs removing or replacing urgently. Cleaning carts were left on the landings for the duration of our stay, but as the hotel is old and space restricted this is probably because there is nowhere to put them.

5.9

Below average price/quality (EUR 55 single). Hotel interior is run-down. Room was very small and bathroom needed some work. Breakfast was average by Italian standards. Next time I would look for somewhere else first.

9.7

I very nice and very cleen hotel. The capo ricevimento was a very kind and very nice and helpfull person. The hotel was 2 minuts from the place for the bus out of town, and 5 steps from the townbus. From the hotel we could walk al over the town, and just 10 minuts to the Campo. We spend 10 nights here. The breakfest was fine, better than some other places, we have been in Italy

8.0

i have feel very well in piccolo palio. a quite place, near everywhere and very king people in the hotel

4.5

We were traveling with someone in a wheelchair and found out on arrival that the elevator did not run after 8:30pm. This made it necessary to change to a ground floor room. This room had a continuous high-pitched noise caused by the plumbing. There is no one on the front desk all night so no one to help with this problem.

6.4

Breakfast was good and big. Room was small and shines dirty (carpet), an was dark.

9.5

The hotel was in the perfect location. We were able to walk from the train station to the hotel as well as walk to the Piazza del Campo from the hotel. There is also a nice osteria/pizzeria across the street which is very good and they even do take-out if you don't want to stay there. Everyone in the hotel was very friendly and the breakfast wasn't too bad either.

8.4

The Piccolo Palio is 15 minutes by foot from the Siena railway station. Nevertheless, you have to climb to the city... The friendly staff is very helpfull, even though the young lady had a flu! The hotel is not luxurious at all, as expected, but moore than enough value for money. The room was convenient and in good shape. Informations from the servicedesk were very helpfull. We would stay here again, for sure.

5.7

terrible shower- blocked and not clean. very small space in the room. but good location of the hotel. pleasent and helpful worker there.

9.4

Bon hotel d'étape. Chambres confortables, certaines donnent sur la rue passante mais relativement calme. Petit déjeuner dans le bar en face, plutôt bien servi. Bon rapport qualité prix!

7.8

The only downer on this experience was the need for better drainage in the bathroom! Otherwise, it was perfect. The location is excellent and the staff are very friendly and helpful. I would definitely stay here again!

8.3

I would definitely stay at this hotel again. It is an "old world" facility, but it was very clean, the bed was comfortable and it had a strong hot shower. The front desk was very helpful and considerate. The location was perfect right in the middle of Siena. It was close to the Campo, the Duomo, the bus station, the Fortezza, the Wednesday Market and all sorts of shopping. I had a single room and it was very small but adequate. It had a few flaws....the carpets were threadbare, the paint could have used a touch up, the shower drain was very slow and my room seem to magnify all the street noise. This was tough at 6:00 a.m. when the street cleaners came through. I enjoyed the complementary breakfast (cappucino/care late/tea, danish,yogurt,juice, biscotti) offered in the cafe across the plaza.

7.4

Very nice hotel, unfortunately I was in a small room! The hotel is in the best position to reach the train station by public transportation and within walking distance from everywhere else! Very good deal!

8.9

My 6 night stay was terrific. The only problems I had were the early room cleaning time, which isn't any earlier than any other hotel. I'm just a late sleeper. Also, the room I had was directly on the busy street, and the scooters passing by sounded like so many chainsaws. This was not a problem for me, as I could sleep through it, but my girlfriend wasn't too happy with it. Also, the shower was smaller than expected (being an American). That's obviously my fault though. Other than that, the hotel staff was courteous, the room was clean, the bathroom was adequate, and the room was just large enough for two humble travelers. If you're looking for more than a place to shower and spend the night, you might want to look elsewhere.

7.8

We were very disapointed! This was suposed to be a neat hotel an old monastary. The front desk is the same picture but they have a picture of were you eat breakfast. You don't eat there they send you across the street. We booked this hotel just for the look of the hotel and it was a complete disapointment! Also I notice the soaps and shampoos they gave us were from BEST WESTERN! ?

8.9

the right place in the best price you can find in Siena

7.3

Breakfast could have been better.

8.1

très joli hôtel, très bon accueil et en français en plus. Ne se trouve pas très loin du centre historique de Sienne et donc très accessible.Les chambres sont jolies et c'est un bon rapport qualité/prix.

7.2

belle entrée et tres bon accueil!! chambre propre mais un peu vieillotte.. salle de bain exigue

8.7

Abbiamo trovato l'hotel accogliente, pulito ed economico. La nostra stanza era sufficientemente spaziosa e silenziosa (posta sul retro dell'edificio), il bagno non grande ma funzionale. Il personale è stato molto cortese. La colazione compresa, e servita in un bar di fronte, era adeguata. Nel complesso siamo molto soddisfatti.

7.0

El hotel esta bien ubicado y con habitaciones comodas. El desayuno se realizo en un bar frente al hotel con un voucher.

5.6

a bit noisy... the breakfast is the big negative point

7.2

The staff were welcoming and helpful. The location of the hotel was ideal for easy access into Siena. Parking was a hassle but I suppose it is the same for everyone. The room was a bit dull and the toilet was peculiar, but we enjoyed our stay.

9.6

It's a really nice hotel, very close to the interesting points of the city. Excellent price/quality relationship

6.1

I had reserved two rooms, and got confirmation for both, but when we got to the hotel we were told that we had only one room. They said they never got notification of the second room. They did help us by finding another room in a different hotel, and adjusted the price so that our total was what it would have been for two rooms at the Piccolo Palio.

8.6

Central and convenient for all parts of Siena. bit close to the Bus terminus to be peaceful but we got used to the noise !! Staff were friendly and helpful .

9.0

We had an enjoyable stay, hotel was centrally located, staff were friendly and helpful.

7.9

This was adequate and in a good location. Very friendly and helpful English speaking staff. Bathroom/shower was marginal. Beds weren't the best. Fine for one night.

6.7

The location of this hotel is right at the end of the major shopping street. It is a bit of a walk away from the main square but it allows those staying there to escape the touristy areas and see other parts of Siena.

7.1

The hotel has a good quality/price ratio and the location is good, close to the city center. Room was spacious, but bath was old and needed and urgent maintenance and updating work.

6.5

Location was good - stayed there twice on our trip. Some staff good, some with limited English. One of the beds was so concave that we had to stuff blankets under the mattress. One of the bathroom drains was clogged so bathroom flooded. One bathroom had no light - had to ask for light.

8.9

Excellent value. We appreciated being in the centre of Siena within easy walking distance of all sites of interest. Breakfast was good and we enjoyed walking across to the bar opposite where Italians were breakfasting.

9.3

The staff could not have been more accomodating; our stay in Siena was definitely enhanced by their friendliness and helpfullness. We would definitely return. Regards

3.5

We booked for 2 nights over a weekend, but left after 1 night. The hotel is well located, but is shabby, with worn and dirty carpets. The room was small and unattractive. I do not know how the hotel compares with others in the area.

6.4

We had a problem when checking in. The room we were given was 1st floor behind the front desk, and in the bathroom the toilet was IN the shower stall. We complained and were moved the following day and our second room was a great improvement. The staff that met us on check-in was very ill-equipped. But the staff that came in later on our check in day were very courteous and helpful.

7.0

While the accommodations were acceptable; large room with very high ceilings and big bathroom, the level of noise was not. Street noise was very pronounced both nights we stayed in Sienna. The location of the hotel was good, except for trying to find it by the information provided on the web site. Once found, the location was good for seeing the sites of this ancient city. We were informed that parking was available at the hotel. This wasn't exactly the case. We were only allowed to park at the hotel to unload our luggage. Then we had to find a place outside of the city walls to park the car...which caused an inconvenience and concern because the car was not in a protected area. One point of interest others may find...there isn't a shower as we americans are used to. The entire bathroom is the shower. There is a shower head in the center of the bathroom, a floor drain underneath, and a curtain (which wasn't big enough). However, the experience was unique and acceptable. A little different than what we're used to but we got used to it. Overall, we liked the hotel and we'd recommend it to others. The location was good and even though the noise was a problem, we were too tired after each day of seeing the sites too really have it bother us to much.

8.2

Good location right on a busline from the train station, and within easy walking distance downtown.

10

The staff in Siena were really lovely, partic. one lady whose name I forget now. If she remembers me and my mother from the time we stayed, I would like her to email me with her name, just so we can express our thanks to her personally.

2.8

We chose this hotel as it advertised having plenty of car parking in front of the hotel. However there was no parking only unloading area, the carpark was 10 mins. walk away and involved a charge per day. The rooms were dirty. Rubbish that was under the chair when we arrived was still there after 3 days. The breakfast was poor even by continental standards and was served in a room which was far too small for the amount of guests and this was at a time when the hotel was not full. This hotel was not as was advertised.

5.1

Though the public rooms were lovely and the staff were warm and welcoming, the noise level from the street (buses, cars, and motorbikes) made sleeping difficult. The beds were quite soft with permanent depresions in the middle. My husband woke up with sciatic pain in his back. the bathroom facilities in our room were tiny and we wondered how people of more substantial proportions could ever use the toilet or bidet.

5.7

The room where breakfast is served looks nice but it's TOO small to hospitate the guests. The quality of breakfast and service is less than poor.

6.2

When we arrived, the front desk person was talking on the phone (it appeared to be a personal call as at one point it looked like she's was going to cry). When we walked in, she put up her hand in the stop signal. We were unsure if this meant don't come in or don't talk to me until I'm off the phone. She continued to talk on the phone for 5 minutes while we stood there. Then once she got off the phone, she could barely speak english, so she was unable to tell us different things about the hotel. Overall, it was an ok accomodation. Kind of a dumpy hotel, and not in a great location.

5.7

Very noisy from the street - people late at night, buses, motorscooters, and very lumpy mattress. A pity, because the staff were very friendly and the building itself attractive. It rather spoiled Siena visit for us.

8.3

The only negativ thing we have to say about the place is that the bed was very soft, but it was the cheapes room we had in all of Italy,and the service, location, breakfast and the rest of the room we have no complains about, and we would go back.

8.3

After a not great stay in Rome, to arrive in Siena at Piccolo Palio was very comforting. The room was clean, fresh, and the staff attentive. We were only in Siena for one night, unfortunately, but the bed was soft, service exceptional, and after some trouble finding the place (probably more our own fault than anything), it was a very nice trip.

9.5

Great location--close to bus station and an easy walk to Il Campo and our favorite restaurant--La Mossa (traditional food of Siena) Breakfast was OK but not great. The bathrooms were nice, but the shower was unique. The shower curtain pulled around part of the bathroom but was not a separate enclosure.Therefore the bathroom floor got totally wet every time you took a shower. I would stay there again.

9.2

Our room was close to the street and rather noisy until about 12:00 p.m. The receptionist was very nice and the breakfast was delicious.

8.5

The Piccolo Palio is excellently situated for the heart of siena, with most locations being only a short walking distance away. The pictures represent an excellent likeness of what to expect. Considering the price, the quality of the hotel is fantastic. Cleanliness is of a very high standard in both the adequately sized rooms and public areas. Breakfast is basic but we were provided, amongst other items, with fresh bread, ham and salami which other slightly more expensive hotels in the area do not provide. Other hotels in the area also lock their doors at a certain time in the evening making late evening excursions restricting, the piccolo palio has a security code door operating after 10.30pm allowing access whatever time you wish to return. This is especially good if you want to visit the italian version of an english pub for a little taste of home whilst away, which is located directly opposite the hotel. On the negative side, the majority of staff speak italian obviously, french and very basic english. This did cause a few communication problems especially on our arrival date when we tried to ring them to let them know we would be arriving after reception closed and had to get our key. Luckily we found someone who could speak to them for us to arrange door keys etc, otherwise we would have spent the night sleeping outside. Safest bet is to check the box for late arrivals after 10.30pm when booking in case you dont make it there in time like us.

10

A fabulous hotel with great parking nearby. Just a short walk to the Campo. Rosa, the manager, was wonderful.

5.0

Our room was unattractive and badly decorated. It was cold (in February). The hotel certainly isn't "a stone's throw" from the town centre. It's a stiff walk. Parking was impossible, even in February.

8.8

Nice small hotel inside the townwalls and within walking distance from famous Siena's Campo. Its location and the lack of a large lounge make it quite fit for strolling throughout the historical town. The internal structure of the hotel discloses the origin of the building, but this only adds to it a touch of harmony with the surrounding town. One more good point is the easy access by car to the hotel, even though the parking place is not annexed to the building.

6.3

The property certainly didn't look anything like the pictures - we were expecting some kind of left over "monastic charm" at the very least. Location was quite convenient (accross from bus station to get back to train). Bed was very lumpy and uncomfortable with the springs poking through. Breakfast was mediocre, water for tea lukewarm. It was a relatively inexpensive hotel in a convenient location, but next time we will try another hotel.

5.9

The noise levels late at night were dreadful. No mention is made of the bus terminal outside the hotel or the fact that it is on a main road and junction of busy side road. Local youths gathered in the square each night and shouted at each other as well as the noise of their Vespas. Such a shame as the staff were good and the hotel clean and comfortable....if only we could have got some sleep!

4.7

Okay hotel. Bathroom has a lot to be desired. Not very clean. Found bodily fluids from the prior guest in our bathroom. Noise level was not great. Could smell the smoking from the room next door in ours. Staff not very friendly or accomodating.

8.0

Except for the bathroom flooding, our stay was very enjoyable. The staff offered to move us to another room.

3.2

We didnt like that hotel. It was too noise place and there wasnt air condition even we ask that. So we change to different hotel after one night.

3.2

My Before arrival i requested two single beds, on our arrival we were told they did not receive the request and were told it was not possible. We were told that there is a chair that can be made into a single bed - it was broken. We discovered that the double bed were two twin beds, they were just to lazy to seperate and we did it ourselves. When we told reception the next morning, it was just a shrug of shoulders. Also, the hype of being a monastary before is overrated - absolute no sign of that! Will not go back

2.5

Did not like the hotel at all--pictures were very different than what it looked like. NOT clean, scarey for two girls traveling alone. Did not feel safe--room was not clean--either was hotel lobby etc. etc---not recommended

2.6

One of receptionist is very uncomfortable. I arrived at hotel, told my name and reservation. She never replied. I repeated to tell her either in English and Itarian. She replied "So what?" I explained again and finally she threw a key. Said nothing, but threw a key. Is it really hotel reception??? Another receptionist was a good girl, but .... I never never come back to Piccolo Palio and tell it to all of my friends who will visit Siena.

5.4

we were unable to ajust the heating in the room. the shower was actually not seperate from the bathroom area but with no shower curtain there, flooded everywhere. you could sit on the toilet and shower! we had to leave our car in the municipal parking lot 3/4 mile away and just carried a small overnight bag, no parking available in that hotel. the staff were very nice, breakfast was very good. I think the hotel was just o.k. but had expected something much better from the discription.

10

This is one hotel which is much, much better that its pictures suggest. It is one quiet block away from the major luxury shopping street and ten minutes' leisurely walk from the Campo. Recently and tastefully renovated, all the rooms we glimpsed suggested four-star quality. Our room was simple, yet cozy and opulent. Soft lighting glowed on the rich tones of polished wood and brass fixtures. Thick curtains and traditional (working) Sienese shutters added to the romantic atmosphere. Things were intelligently laid out, so that the furnishings plus our luggage fit neatly into the available space, with enough room left over for even a "big and tall" American to comfortably manoeuver. The ultramodern bathroom was immaculate, with a sunken-floor shower. The desk staff became our special friends, guiding us to an incredible "ristorante". They made sure everything flowed smoothly and spoke beautiful English, yet they were also willing to help us practice our Italian. Finally, an assortment of continental breakfast items was provided through the entire day, and every little detail seemed designed for guests' utmost convenience. Finally, of all the hotels in Siena, this one even provides small signs to guide you there from nearby streets. I strongly suggest that you follow them to the Piccolo Palio, because it seems to be a gem among moderately-priced hotels. I made reservations online, and after several days received a confirmation by e-mail. It was all smooth and very happy sailing from there.

7.8

Rosa is great. I had accidentally left the room key for our prior stay (in Amalfi) in my pocket from the night before. Rosa sent the key back down to Amalfi and provided great recommendations to enhance our stay.

4.0

I was mistakenly led to believe that this hotel, though "a stone's throw" from the Piazza dell Campo, was also able to accomodate my car. When I called, the staff told me to park outside the city, whereas in reality they could have easily instructed me to drop off my luggage first (I did ask about this but got misleading info that the hotel was totally inaccessible by car). In fact, there is a public street that leads quite legally, straight to the hotel, and though you can't park, at least you can pick up and drop off! So I wound up parking outside the walls, rearranging all my luggage in the darkness and cold, and then hauling it 15 minutes walking to the hotel with my wife and daughter. As for the Piazza, quite a mighty stone's throw! About 12 minutes walk. We also received dinner recommendations to a restaurant that didn't exist! And we were told to walk on dark and dangerous-looking deserted streets! Sound absurd? It was! A wild-goose chase through dark streets by 3 extremely tired and cold tourists. I smile to think maybe we were the victims of the staff (only one) playing a practical joke. Nevertheless, we enjoyed Sienna beacause we are good natured, travelled far, from Asia, and didn't want to have our fun that easily spoiled by one either very incompetent or very mischievous staff member! I must also say that Sienna is such a difficult city if you have a car. And it's not easy to get there by train, either! (Train station is also outside the city) In other difficult parking cities where we travelled (Firenze and Roma), the hotels went out of their way to arrange garages for us or even park for us. I would like to know which hotel in Sienna will do that. I will stay there next time!

7.4

Bad breakfast

9.2

Difficult to find when arriving to Siena by car, but the hotel itself is a pleasant place.

8.4

helpful staff, good location, nice breakfast

4.8

We had a great expectance of this hotel and we are really dissatisfied because of the desk's bad attitude. This put you in a different point of view of the whole place situation. Personal treatment counts very much in tourism.

8.3

I enjoyed staying this hotel very much. (To tell the truth, a little dissapointment with their breakfast... the coffee in the pot was lukewarm every morning.)

4.9

the hotel is a bit out of the way. the bathroom was unacceptable, being a molded fiberglass contraption one might expect in a plane. The whole bathroom was wet after showering. Unacceptable. Room ackwardly configured.

4.7

The heat in our room didn't work very well and it was very cold. The room was the least attractive in the price range among several we stayed in on a 2-week trip around the area. Staff not very helpful (always chatting on the phone).

3.9

Hotel was promoted as being "a few steps away from the main piazza" ...not only did it not TELL you how to get to the hotel from the piazza, the walking distance was significant. In addition, the desk-person was not sensitive to people who did not know the area, so directions to arrive at the hotel with a car for unloading were totally insufficient (and incorrect), and when requested to provide laundry facilities nearby, they provided information that was not correct. In general, I would NOT stay at this hotel again, nor would I recommend it.

3.8

I contacted the Minotel Hotel immediately upon our arrival back in the United States. My husband and I had a delightful six days at the Puccini Hotel in Lucca but the Palio Hotel was probably the least desirable hotel that we have stayed in for many years. The location was misleading. It is located on the very outskirts of the medieval town and does not allow for parking nearby, unless you luck out. The lobby of the Hotel is shabby and dirty. Our room was cramped and very dirty. We could see lots of dust accumulated around the room. The faucets were loose so spun around and would drip. The lobby attendents were helpful for giving us directions and recommendations.

3.6

Although the hotel was in a fairly good situation to the main attractions and the staff were pleasant. Our room was tidy and very basic, the taps in the bathroom leaked for our entire stay (even though we made the hotel aware of the problem) and the noise from the busy street outside was unbearable at times, I would not revisit this hotel.