Hotel Mercure Wien Westbahnhof - Vienna
Felberstrasse 4 - Vienna
877-662-6988This recently refurbished hotel offers comfort of the highest quality, featuring a cozy bar, a restaurant, one conference room with the latest audio visual and technical facilities and a private garage. Guests may furthermore relax in the hotel's own sauna after a busy sightseeing day.
The Hotel has a big Billboard, that one can only see during the day, as is not well iluminated. That causes confusion.
Anonymous Guest, GermanyOur hotel reviews have been written by travelers just like you! All guest reviews collected are from Venere.com registered users who have really stayed at this hotel. Note that the overall number of hotel reviews includes comments in all languages plus guest ratings for all categories by guests that haven't left any text review.
Check Availability at Hotel Mercure Wien Westbahnhof
Breakfast at Hotel Mercure Wien Westbahnhof
Every morning from 6.30 a.m. to 10.30 a.m. you will be served an abundant breakfast buffet in the restaurant.Hotel Facilities at Wien Westbahnhof
- Air conditioning
- Currency exchange
- Gift shop
- Laundry room
- Laundry service
- Lift/elevator
- Room service - limited hour
- Shoe polishing service
- City tour
- Concierge
- Front desk - 24 hour
- Front desk - fax service
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Personal newspapers
- Business Center
- Meeting Room
- Medical service
- Sauna
- Garage
- Private parking
- Shuttle service from and/or to the airport
- Internet/Email services
- Bar
- Cafeteria
- Restaurant/Dining
Know before you go
Check-in: after 2 PM.
Check-out: before noon.
Policy
Extra-person charges may apply and vary depending on hotel policy.Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
How to book
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Reserve your room now! Your credit card will not be charged when you book - pay in euro directly at the hotel!
Please note: Rooms marked as "Prepaid/Not Refundable" will be debited immediately.
This hotel accepts the following cards to guarantee the booking: American Express, Diners Club, Eurocard, MasterCard, Visa, Airplus, Carte Bleu, Carta Si, CUP MasterCard, CUP Visa, Dankort, Delta, Postepay
Cancellation Policy
The booking can only be made with creditcard, the total amount of room only will be charged at reservation. The reservation cannot be cancelled or modified, the charged amount of the stay will not be refunded.You may cancel your reservation without penalty up until 30 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
Wien Westbahnhof Hotel reviews
- October 2010
- Anonymous Guest
- Not Specified
- Germany
The Hotel has a big Billboard, that one can only see during the day, as is not well iluminated. That causes confusion.
- March 2008
- Anonymous Guest
- Young couple
- Romania
Breakfast is too expensive. Parking 15 Euro/night instead of 9.5 Euro as mentioned on venere.com. The hotel is well situated, close to Mariahilfer and all museums, public transportation is very close. Hotel is clean.
- November 2007
- Anonymous Guest
- Single traveller
- Hungary
Hot water was available only on demand
- July 2007
- Anonymous Guest
- Young couple
- USA
This hotel is definitely not on the main square, but rather, just a short ride on the underground. Taxi ride was expensive from the train station. The rooms were big and clean. Shower was great, and bathroom was well equiped. Staff was friendly and very helpful. Near post-office and has a local drop-off laundry just 2 doors down. Safe neighborhood w/ fun local restaurants and stores. Good for the single traveler.
- January 2006
- Mira Livingston
- Single leisure traveller
- United Kingdom
I asked for extra pillows but the receptionist said "I'll have to check and see if you're allowed any more!" Then she never got back to me :(
- January 2005
- Udo Rader
- Heterosexual Couple
- Austria
We stayed there for just one night and were mostly satisfied. For a 4 star hotel however we would have expected the rooms to be cleaner. Another thing was the high priced breakfast, they charge you extra EUR 14,- pp for that. The breakfast however is quite good, but you have to eat much to eat for EUR 14,- ...
- October 2004
- Anonymous Guest
- Heterosexual Couple
- United Kingdom
The location was good but the room was too small.
- July 2003
- Thomas Kirschner
- Heterosexual Couple
- Germany
The Hotel is just very close to a railway station on one of the very busy roads in Vienna. As the room did not have air-conditionning - which corresponds to the outline of Venere where it said it only had airconditioning in the main areas - and we stayed there in the midsummer, we had to keep the windows open. It did not help very much to reduce the temperature in the room but increased the noise level to an extend that it was almost impossible to sleep during the night. A four star hotel in my view should also provide airconditioned rooms. Besides that the stay was ok.
- June 2003
- Dallas Rahn Rahn
- Heterosexual Couple
- USA
The Young lady at the front desk was most helpful, above and byond the call of duty. Our passports were stolen on the train and she did an excellent job tracking down phone numbers and making calls for us to the US embassy etc.
- April 2003
- Halil KARACA
- Single leisure traveller
- USA
I am satisfied with the hotel
Read more reviews in
Room Details
The Mercure Wien Westbahnhof Hotel features elegantly furnished and comfortable single and double rooms superior, each equipped with private bathroom, hairdryer, cable and pay TV, Internet access, radio, desk, safe, mini bar, direct dial telephone and heating facilities.Non-smoking rooms are available as well.
Included/Not Included in the price
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room high-speed Internet (wired): EUR 18 (for 24 hours, rates may vary)
- Fee for in-room wireless Internet: EUR 18 (for 24 hours, rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Accommodation Services
- Baby cots/cribs available
- Hairdryer in each room
- High speed Internet access
- Mini bar
- Pay-Per-View
- Safe
- Satellite TV
- Telephone
- Wireless Internet access
How to reach Mercure Wien Westbahnhof Hotel
By carComing from highway, follow the indications to the city centre, proceeding along the Gürtel in direction of the Westbahnhof railway station until reaching Europaplatz.
By train
The Westbahnhof railway station is located 100 metres from the property.
By airplane
From Vienna airport take the shuttle bus (one ticket costs €6,00) to the Westbahnhof railway station. From there you can proceed on foot.
Distances from Hotel Wien Westbahnhof
Raimund Theater - 0.7 km / 0.4 miVienna Furniture Museum - 0.7 km / 0.4 mi
Volkstheater - 1.6 km / 1 mi
Leopold Museum - 1.6 km / 1 mi
Theater in der Josefstadt - 1.7 km / 1 mi
Vienna Technical Museum - 1.7 km / 1.1 mi
Museum of Natural History - 1.8 km / 1.1 mi
Maria Theresa Square - 1.9 km / 1.1 mi
Museum of Art History - 1.9 km / 1.2 mi
Naschmarkt - 1.9 km / 1.2 mi
Theater an der Wien - 1.9 km / 1.2 mi
Austrian Parliament Building - 1.9 km / 1.2 mi
Vienna City Hall - 2.1 km / 1.3 mi
Academy of Fine Arts Vienna - 2.1 km / 1.3 mi
Secession Building - 2.1 km / 1.3 mi
The preferred airport for Mercure Wien Westbahnhof is Vienna (VIE-Vienna Intl.) - 17.6 km / 10.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Transportation services Hotel Mercure Wien Westbahnhof
- Garage
- Private parking
- Shuttle service from and/or to the airport
Your hotel in the area of Neubau provides garage parking.
You can also find a roundtrip airport shuttle.
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