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Hotel Be Live City Center Madrid Santo Domingo - Madrid

4 star Hotel Madrid

San Bernardo 1 - Madrid

1-877-662-6988
Price starting from 89.10
CHECK AVAILABILITY

Be Live City Center Madrid Santo Domingo offers a rooftop terrace making it a great business-friendly hotel choice for your stay.

Enjoy a spot of lunch or an evening meal at this 4 star Madrid hotel's restaurant where you're sure to find something to suit your taste. Unwind with some laps as this hotel features a seasonal outdoor pool. Outfitted with a bar/lounge, you'll find the perfect place to have a drink. Multilingual staff are available at the front desk 24 hours-a-day and can provide tour/ticket assistance. Free Wi-Fi is available.

Enjoy free newspapers in the lobby, where you will also find a safe at reception for your valuables. Planning a meeting? This hotel has 14 meeting rooms, as well as a business center. Other amenities include dry cleaning/laundry, an elevator (lift) and concierge services.

Venere Guest Rating
Guest Rating 7.8 Good
Based on 90 hotel reviews © 2015 Venere.com

Excellent location. Quiet area but still in a middle of the city with walking dis...

Venere Guest, Norway
Read Venere Reviews

Check Availability at Hotel Be Live City Center Madrid Santo Domingo

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids

 

Breakfast at Hotel Be Live City Center Madrid Santo Domingo

A buffet breakfast is served each morning for a fee.

Hotel Facilities at Mercure Madrid Santo Domingo

  • Business Center
  • Meeting Room
  • Conference room
  • Bar
  • Restaurant/Dining
  • Laundry service
  • Lift/elevator
  • Room service - limited hour
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • City tour
  • Shuttle service from and/or to the airport
  • Private parking
  • Outdoor swimming pool
  • Internet/Email services

Know before you go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in: after 1 PM.

Check-out: before Noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 16 per person (approximately)
  • Airport shuttle fee: EUR 13 per person (one way)
  • Self parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Be Live City Center Madrid Santo Domingo is also known as

Mercure Madrid Santo Domingo Hotel Madrid
Mercure Madrid Santo Domingo Hotel

8.6

Clean

8.1

Location

6.8

Quiet

6.6

Spacious

8.0

Service

Mercure Madrid Santo Domingo Hotel reviews

8.4 Very Good
  • August 2013
  • Venere Guest
  • Couple
  • Australia

I gave the room quietness 5 because 2 out of 4 nights, we had loud selfish people banging doors, talking with there door open at very early hours in the morning. We did not sleep well at all those two nights. The pool however was fantastic! the atmosphere was great,the pool was very nice after a hot day of sightseeing & shopping! The location was excellent too, so close to the city. So many restaurants nearby too.

4.4 Ordinary
  • October 2012
  • Venere Guest
  • Couple
  • France

The staff us really well, the hotel si quite Nice and welcoming but the very very bad point si the too much noise outside ! It si really impossible to sleep well because of the people voices noise really late in the night and of the cars motors either !!!! It never stops ! So please try to find another place to go in Madrid in you can. Thank you.

6.6 Fair
  • September 2012
  • Venere Guest
  • Family with young children
  • GB

We had booked 2 standard double rooms, & initially were given 2 of the smallest, pokiest & claustrophobic rooms imaginable. On complaining several times to the reception, our rooms were changed to much nicer ones, which we were intrigued to see were still at the same price! Great location, excellent buffet breakfast (not included), good rooms, as long as you do not get room 124 or 126. If so, you will need to fight your corner! We were told that 126 is a Bridal room- if so, I fear for the divorce rate in Madrid!

9.2 Wonderful!
  • July 2012
  • Venere Guest
  • Not Specified
  • USA

Friendly staff, very clean, excellent location

9.3 Wonderful!
  • April 2012
  • Venere Guest
  • Couple
  • France

Very pleased with the hotel location, staff, overall standard, comfort. The hotel restaurant is excellent as well. Some disfunctions were noticed in our room ( 108 ) like : one bulb failure, one phone set not functioning. The access to the mini bar was impossible. The staff was unable to unlock it despite several reminders. Those problems were minor Vs the other accommodations and didn't impact our good feeling about our stay at this place.

6.3 Fair
  • December 2010
  • Venere Guest
  • Not Specified
  • Norway

OK hotel, located in the very center of the city. Same property as Mercure Santo Domingo. Some traffic noise from rooms facing the street. During my stay the free internet connection was not working

7.1 Good
  • October 2010
  • Venere Guest
  • Single traveller
  • France

Hotel with quality facilities, and well-located in Madrid centre-town. I deplored the low-level of soundproof of the rooms, because I was disturbed during the night by people noise in the corridor and in the next room. Furthermore, internet by wi-fi was unusable because of very slow rate.

8.7 Excellent
  • September 2009
  • Venere Guest
  • Couple
  • France

Was a good experience. The staff were friendly and the room cleaning service was thorough. When asked for a different room with a double bed instead of 2 singles they were very accommodating. The location is good as you can walk to some areas and it's close to 2 metro stations. The only caveat is trying to find the first time! Once you know where it is it is simple :)

9.6 Outstanding!
  • August 2009
  • Venere Guest
  • Single traveller
  • Italy

El personal muy amable y disponible, ambiente acogedor y seguro.

9.8 Outstanding!
  • May 2009
  • Venere Guest
  • Couple
  • Russia

Lovely Museum-hotel in the centre of Madrid - short walk to Plaza Mayor and Puerta del Sol squares, very convenient location; great service, quiet environment, beatiful art and design. Stayed there more than once, would stay again and recommend to others.

8.7 Excellent
  • February 2009
  • Venere Guest
  • Family with older children
  • Belgium

It was a very cosy hotel.

7.7 Good
  • February 2009
  • Venere Guest
  • Couple
  • France

Price rate decreased after i book ! very disapointing!! Nice hotel and surrounding, well located/ But noisy room (street and neighbours), very small, phone in he bathroom !

7.7 Good
  • February 2009
  • Venere Guest
  • Couple
  • Australia

Small but adequate room for two day stopover in Madrid. Bathroom spacious. Non-smoking meant non-smoking. Not over-heated for winter, just comfortable. Truly very helpful staff. 15- 20 minutes stroll to Puerto del Sol. Eateries nearby. Noise was a minor problem: our room on the sidestreet suffered traffic noise, including service vehicles in the early morning, even though it was winter and the windows are double-glazed. Interior sound-proofing was not great either.

7.2 Good
  • November 2008
  • Venere Guest
  • Mexico

well situated, near a metro station clean but a little bit small kind of kitsch but nice

6.8 Fair
  • October 2008
  • Venere Guest
  • Couple
  • USA

Our stay at Best Western Premier Santo Domingo was generally good, however some small changes could make a large positive. First, I noticed debris and a general seedy appearance at the front door. (Renovation was going on next door, so perhaps this is not a permanent debri filled entrance). In our room, curtains were off the rod, and should have been corrected. I remember reading this from a previous guest. Furniture in the reception area is becoming worn looking and needs attention if the hotel wants to earn and keep its 4 star rating. The young women at the reception desk were excellent, the location is good and our stay was comfortable. My comments regarding the improvements come as an honest attempt at providing good feedback to the hotel.

4.6 Ordinary
  • October 2008
  • Venere Guest
  • Not Specified
  • Philippines

The entrance of the hotel... you could hardly see it from the street, and the steps going up the entrance to the lobby is quite daunting, especially if you have luggage. No one was at the door or checking the door for new guests. I have been to Madrid 3 times.

7.1 Good
  • October 2008
  • Venere Guest
  • Not Specified
  • United Kingdom

excellent hotel and location for the price charged. staff very helpful and stored our bags for us on the last day. walls between rooms paper thin so very noisy when hotel full but for the price we paid not the end of the world. would stay again

9.3 Wonderful!
  • October 2008
  • Venere Guest
  • Couple
  • Jordan

the hotel was very good especially when compared to <praqa hotel in <madrid

8.7 Excellent
  • October 2008
  • Venere Guest
  • Couple
  • Venezuela

Hotel Western Premier Santo Domingo is very well situated in the city of Madrid. I strongly recomend it.

7.2 Good
  • September 2008
  • Venere Guest
  • Couple
  • United Kingdom

Central location and good standard. Suited our purpose (sightseeing etc) and reasonable value.

9.2 Wonderful!
  • September 2008
  • Venere Guest
  • Couple
  • United Kingdom

Initially when arriving at the Metro stop Santo Domingo across from the hotel, we were a bit unsure where the hotel actually was. A few of the buildings in the area seem to be under development, and so have covers and scaffolding etc. Within 1 minute we realised it is literally across from the stop, so problem sorted. At first the area the hotel is in at first is a bit confusing as the area is more business like then what I expected, however, after the first day, you realize you’re quite central in relation to Opera and Sol (where there are loads of cafes and shops) and the rest of the Madrid centre. Having the Santo Domingo Metro stop outside made life a lot easier, as it is hardly ever busy as it is not a main stop, so we could jump on and off without to much effort. Also being on the red line it is quite a good connection to everything else. But as mentioned, Opera and Sol are in walking distance (Opera 5 minutes, Sol 10-15) once you get your bearings. Also around the corner were a number of little shops, which were a god send for picking up water/snacks before going back to the hotel room. As for the hotel, I couldn’t really ask for anything more. It wasn’t too expensive, and the service was top notch. The room wasn’t massive, but that’s what I booked, but it had more than enough room for two people. The bathroom was also top notch. Overall really clean and tidy in the rooms and in the building itself. We didn’t try room service, but we had the breakfast once, which was a quite nice continental spread. However, I would say it is worth trying once, but there are a lot of cafes nearby which would probably work out cheaper (13 euros for the breakfast with tax per person). The reception is 24 hours, which was really useful as our flight was at 6:30 AM with Ryan-air. I couldn’t ask for anything better, as the person who checked us out was really helpful, even with booking the Taxi (requested earlier).

9.0 Wonderful!
  • September 2008
  • Venere Guest
  • Couple
  • Italy

this hotel is excellent for the location in the center of the city....you can arrive in few minute anywhere!

9.6 Outstanding!
  • September 2008
  • Venere Guest
  • Couple
  • Italy

My room was quiet in a magnific hotel, a real "hotel museum" It was my second time in Madrid, and the location of the hotel was perfect to visit the city center!

7.2 Good
  • August 2008
  • Venere Guest
  • Couple
  • Italy

un hotel molto bello da vedere e da soggiornare, in zona centrale e ben servito..siamo stati molt bene.

9.4 Outstanding!
  • July 2008
  • Venere Guest
  • USA

My father and I arrived on a Monday evening after a long flight from California via Frankfurt. We were exhausted and hungry. The receptionist was very kind. He spoke English, a big plus! Quickly checked us in, we were in our room in less than half an hour. Near to the hotel were outdoor cafes so we were able to go down for a quick bite. The room and bathroom were spacious enough and very clean. We enjoyed our stay so much that we made another reservation for that friday that we returned to Madrid. Also made a third reservation for our last two nights in Madrid. The breakfast offered by the hotel was also great!

7.4 Good
  • June 2008
  • Venere Guest
  • Family with young children
  • Italy

Very good position, good hotel and good breakfast (to pay separatly), but the room was not so big and something used to wash was just for one person also the room was for two. In complex good ratio quality/price.

4.8 Ordinary
  • June 2008
  • Venere Guest
  • Family with older children
  • USA

the walls were very thin - we could hear conversations from several neighboring rooms. Breakfast, while nice, was not included in the room price and was too expensive compared to other hotels in the area. Staff was competant but not friendly nor overly helpful. The location is very convenient - across the street from the metro station and within easy walking distance of major attractions.

8.8 Excellent
  • February 2008
  • Venere Guest
  • Couple
  • USA

Well located. Subway station right in front of hotel door.

6.6 Fair
  • September 2007
  • Venere Guest
  • Couple
  • Switzerland

Das Zimmer (No.220) ist sehr hellhörig. Deutliche Stimmen von Nachbarzimmern und vorallem Wasserablauf Douche und WC

8.4 Very Good
  • May 2007
  • Venere Guest
  • Couple
  • United Kingdom

In general very pleasant. We travelled as couple and friend and were initially given the single room to the couple and double to friend. It took a bit of sorting out but after that everything was fine and we would stay there again.

6.2 Fair
  • February 2006
  • Venere Guest
  • Single leisure traveller
  • United Kingdom

Room was very small

7.4 Good
  • December 2005
  • Venere Guest
  • Not Specified
  • USA

Hotel is in a great location. It is near a large shopping district filled with cafes and restaurants and other businesses. The metro is actually two steps away in front of the hotel. Other than the noise factor. The walls in the hotel were thin and the rooms were small. The hotel had everything you needed.

9.9 Outstanding!
  • July 2005
  • Venere Guest
  • Family Group
  • United States Minor Outlying Islands

Wonderful hotel in the moderate to nice categoty - it's in a great location (close to all the major sights, but quiet and safe area), has very nice rooms and is a good value for the price. I had no complaints and would highly recommend it.

9.6 Outstanding!
  • January 2005
  • Venere Guest
  • Couple
  • United Kingdom

The hotel was cosy and nice to come home to at the end of the day. The location was good - v. close to a metro station and a 10 minute walk down to the Plaza Mayor. The staff were very friendly and spoke good English. The spa bath in the bathroom worked too!

9.8 Outstanding!
  • August 2012
  • Venere Guest
  • Couple
  • Italy

5.7 Ordinary
  • January 2011
  • Venere Guest
  • Couple
  • Spain

8.8 Excellent
  • October 2010
  • Venere Guest
  • Couple
  • USA

9.1 Wonderful!
  • March 2010
  • Venere Guest
  • Group
  • USA

9.1 Wonderful!
  • February 2010
  • Venere Guest
  • Group
  • Italy

9.6 Outstanding!
  • January 2010
  • Venere Guest
  • Couple
  • USA

8.1 Very Good
  • January 2010
  • Venere Guest
  • Couple
  • Italy

9.6 Outstanding!
  • August 2009
  • Venere Guest
  • Couple
  • Italy

10 Outstanding!
  • June 2009
  • Venere Guest
  • Couple
  • USA

5.2 Ordinary
  • April 2009
  • Venere Guest
  • Couple
  • Russia

8.6 Excellent
  • January 2009
  • Venere Guest
  • Couple
  • Italy

8.3 Very Good
  • January 2009
  • Venere Guest
  • Couple
  • Italy

4.8 Ordinary
  • November 2008
  • Venere Guest
  • Single traveller
  • Egypt

7.6 Good
  • October 2008
  • Venere Guest
  • Couple
  • France

7.5 Good
  • September 2008
  • Venere Guest
  • Couple
  • Romania

9.0 Wonderful!
  • September 2008
  • Venere Guest
  • Not Specified
  • USA

8.5 Excellent
  • September 2008
  • Venere Guest
  • Not Specified
  • France

8.2 Very Good
  • August 2008
  • Venere Guest
  • Couple
  • Italy

7.7 Good
  • August 2008
  • Venere Guest
  • Single traveller
  • Spain

8.0 Very Good
  • August 2008
  • Venere Guest
  • Couple
  • Italy

6.6 Fair
  • August 2008
  • Venere Guest
  • Single traveller
  • USA

7.9 Good
  • July 2008
  • Venere Guest
  • Single traveller
  • Liechtenstein

8.3 Very Good
  • March 2008
  • Venere Guest
  • Single traveller
  • Italy

6.7 Fair
  • February 2005
  • Venere Guest
  • Single corporate traveller
  • United Kingdom

6.9 Fair
  • January 2005
  • Venere Guest
  • Single leisure traveller
  • France

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Reviews in other languages
8.4 Very Good
  • March 2015
  • Venere Guest
  • Couple
  • Spain

5.0 Ordinary
  • April 2010
  • Venere Guest
  • Couple
  • Venezuela

2.7
  • January 2009
  • Venere Guest
  • Couple
  • Spain

4.1 Ordinary
  • January 2009
  • Venere Guest
  • Group
  • Venezuela

9.2 Wonderful!
  • December 2008
  • Venere Guest
  • Not Specified
  • Brazil

9.2 Wonderful!
  • November 2008
  • Venere Guest
  • Couple
  • Colombia

8.9 Excellent
  • October 2008
  • Venere Guest
  • Couple
  • Mexico

8.8 Excellent
  • August 2008
  • Venere Guest
  • Not Specified
  • Chile

9.4 Outstanding!
  • August 2008
  • Venere Guest
  • Couple
  • Spain

9.0 Wonderful!
  • May 2007
  • Venere Guest
  • Couple
  • Mexico

7.2 Good
  • May 2013
  • Venere Guest
  • Couple
  • Italy

6.5 Fair
  • February 2011
  • Venere Guest
  • Group
  • Italy

5.3 Ordinary
  • January 2011
  • Venere Guest
  • Couple
  • Italy

2.7
  • August 2010
  • Venere Guest
  • Family with young children
  • Italy

8.7 Excellent
  • May 2009
  • Venere Guest
  • Couple
  • Italy

9.4 Outstanding!
  • April 2009
  • Venere Guest
  • Couple
  • Italy

6.8 Fair
  • October 2008
  • Venere Guest
  • Single traveller
  • Italy

7.9 Good
  • September 2008
  • Venere Guest
  • Not Specified
  • Italy

7.3 Good
  • January 2008
  • Venere Guest
  • Couple
  • Italy

7.7 Good
  • January 2008
  • Venere Guest
  • Couple
  • Italy

7.9 Good
  • September 2011
  • Venere Guest
  • Couple
  • Switzerland

9.5 Outstanding!
  • August 2008
  • Venere Guest
  • Single traveller
  • France

7.7 Good
  • April 2006
  • Venere Guest
  • Single corporate traveller
  • France

7.1 Good
  • August 2014
  • Venere Guest
  • Spain

6.9 Fair
  • September 2008
  • Venere Guest
  • Single traveller
  • Spain

10 Outstanding!
  • January 2010
  • Venere Guest
  • Couple
  • Italy

7.2 Good
  • November 2008
  • Venere Guest
  • Couple
  • Italy

7.6 Good
  • October 2008
  • Venere Guest
  • Not Specified
  • Italy

8.2 Very Good
  • February 2008
  • Venere Guest
  • Couple
  • Italy

9.6 Outstanding!
  • July 2005
  • Venere Guest
  • Couple
  • Germany

Mercure Madrid Santo Domingo Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your business-friendly accommodation at Be Live City Center Madrid Santo Domingo, offering 200 guest rooms with climate control. Guests can kick back at the end of a busy day and enjoy plasma televisions with digital channels and pay movies. Corporate travelers will benefit from free wireless high-speed Internet access as well as desks, safes and phones during their Gran Via visit.

Individual décor and furnishings make each stay a unique experience. Private bathrooms are outfitted with hair dryers and complimentary toiletries. Additional guest comforts include minibars, air conditioning and blackout drapes/curtains.

A turndown service is available. Irons/ironing boards can be provided on request.

Accommodation Services

  • Air conditioning
  • Telephone
  • Pay-Per-View
  • Mini bar
  • Baby cots/cribs available
  • Ironing facilities on request
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • TV
  • Wireless Internet access

How to reach Be Live City Center Madrid Santo Domingo Hotel

By car
From the Barajas international airport, take N-II (II-Highway) onto Madrid city center. You may arrive to Avenida de América, where you have to turn left onto Serrano street. Follow straight ahead until reaching Plaza de la Independencia and take Gran Vía street. Go straight on the Plaza Callao and here take Preciados street towards Plaza de Santo Domingo.
By underground
The nearest underground station is Santo Domingo (line 2).

By train
The nearest train station is Atocha, located 1.5 km from the property.
From Atocha train station, you have to take line 1 until Sol and there change to line 2 until Santo Domingo.

By airplane
Barajas internetional airport is 12 km/15 minutes by car from the hotel.

Distances from Hotel Mercure Madrid Santo Domingo

Lope de Vega Theatre - 0.1 km / 0.1 mi
Plaza de Callao - 0.2 km / 0.1 mi
Royal Monastery of the Incarnation - 0.3 km / 0.2 mi
Plaza de Isabel II - 0.3 km / 0.2 mi
Royal Theatre - 0.3 km / 0.2 mi
Mosaic International Institute - 0.3 km / 0.2 mi
Convent de las Descalzas Reales - 0.3 km / 0.2 mi
Spanish Senate - 0.4 km / 0.2 mi
Plaza de Oriente - 0.4 km / 0.2 mi
Joy Madrid - 0.4 km / 0.3 mi
Teatro Alfil - 0.4 km / 0.3 mi
Plaza de Espana - 0.4 km / 0.3 mi
Sabatini Gardens - 0.5 km / 0.3 mi
Puerta del Sol - 0.6 km / 0.3 mi
El Oso y el Madrono - 0.6 km / 0.3 mi
The closest major airports to Be Live City Center Madrid Santo Domingo are:
Madrid (XOC-Atocha Train Station) - 2.1 km / 1.3 mi
Madrid (XTI-Chamartin Train Station) - 6.1 km / 3.8 mi
Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 13 km / 8 mi

The preferred airport for Be Live City Center Madrid Santo Domingo is Madrid (MAD-Adolfo Suarez Madrid-Barajas).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 km and mile.

Transportation services Hotel Be Live City Center Madrid Santo Domingo

  • Shuttle service from and/or to the airport
  • Private parking