Mercure Hotel & Residenz Berlin Checkpoint Charlie - Berlin

We came to berlin for my sisters 30th, we were a party of 14. We stayed in the 4 person share room. It was massive, plenty if room. A* for cleanliness. Good quality coffee machine. Staff spoke good English, really polite, helpfully and welcoming. Definitely recommend.

At the arrival they did not find the reservation and sent me in a handicap room and therefore in a smokers' room.

The hotel is pretty corresponding to the brochure. It is very nice with huge rooms , but quite expensive.

We vere on vacation 2 families and had family suites, with excelent space in both rooms. The bathrooms were the best ever. A very central place, with quiet surroundings and excelent standard of the rooms.If we ever go back to Berlin this will be our hotell again.

Excellent room far beyond expectations, one of the best breakfast buffets I have experienced

Small lobby but rooms are very spacious. Located at two blocks from subway station. Free WiFi only offered in lobby area. Staff is very knowledgeable and friendly

Splendid hotel, the only thing I missed was coffemaking facilites

Very calm.

This was a great choice for us. Close to restaurants and public transportation. Our room was large and modern. The breakfasts were excellent. Great value.

Rooms were 10 out of 10 for cleanliness, quietness and spaciousness. Reception was exceptionally efficient for check in and check out. Beware of buying drinks in bar, can be expensive if you don't check the menu beforehand. Breakfast looked really gorgeous but at €18 was hard to justify when nice breakfast easily available in local coffee bars for €6. Location perfect and easily walkable for all tourist attractions in E Berlin. Checkpoint Charlie, Wall, Gerndermenmarkt, Potsdamer platz, alexanderplats, tv tower, unter den linden, branderburg gate, reichstag. All in 3 to 20 mins walk. I would stay in Mercure CC hotel again

I stayed 4 days in Berlin. Very good Hotel, only problem is price of connections for Internet, too expensive.

Excellent hotel,staff attention was outstanding.People were very helpful and spoke english.the room was impecable and cozy.

Ideally located with easy access to public transport, tourist sites and restaurants. The hotel staff were extremely helpful and efficient.

I was given a huge suite, a real treat. Staff excellent. Great location near sites. Lovely neighborhood. Free internet in the lobby and you can have a drink while you work on the computer.

As facilities, it was regrettable that I didn't find and use hot-water apparatus such as electro-pot inside the room.

An excellant stay helpful staff,very convenient position,close to many interesting sites, and the hop on/off bus stopped close by. we requested a quiet room and were given an upgrade to a room on the 7th floor. which was perfect.

Excellent location, central, close to Checkpoint Charlie and Gendarmenmarkt and within walking distance of main sites (Reichstag, Berliner Dom/Museum Insel, Potsdamer Platz, Jewish Museum etc). Rooms were quiet, comfortable and clean and the breakfast buffet was very good (we got it included in a special pre-paid deal)though the service at breakfast was sometimes a bit slow. Overall we were very satisfied.

Really very happy staying in this hotel and definitely will be staying here next time we're going to Berlin.

Good location veru close to Checkpoint Charlie and close to the subway (5 minute walk). Nice room but with limited space. The hotel staff was able to give only general info about the city.

Excellent hotel with spacious rooms and excellent staff, I highly recommend for the position and value for money.

All splendid!!

It was my first time in Berlin, I decided to travel with a friend for the end of the year. I was really happy for the accomodation in Mercure Check point Charlie: strategic position in Berlin, very comfortable from all the perspectives and (to me very important) absolutely quiet!!

We stayed 3 nights in Berlin. The hotel was terrific value especially since it included a fantastic breakfast. The service was excellent and staff helpful and efficient. Highly recommended.

We went to Berlin for the Christmas markets. The quality and location of the hotel was excellent. Excellent base for all sightseeing. Recommend taking the breakfast as it was extensive and good value when booked with the room.

Great location - close to Checkpoint Charlie,U-bahn station, etc...Nice part of town. Breakfast was excellent. Very big spacious rooms. Service was not particularly friendly, and I think the room was quite expensive..it was big,but not particularly luxurious. Overall, a pretty good hotel tho...I would stay here again.

We did 5 days of holiday time in Berlin. The location was fantastic, the rooms were spacious, well decorated and very clean. The breakfasts were the best we have ever had in Europe, and the staff was always very accommodating. Only one concern: The rooms were VERY warm.(the couple we were traveling with had the same experience in their room.) By the third night we determined that the heat was coming from the bathroom floor as controlled by the heated towel rack, and from that point on we were comfortable sleeping. Some advice of the heat controls would be wise.

Very good

The rooms were excellent and very spacious. The breakfast was very rich and good.

EXCELLENT LOCATION. STAFF WAS HELPFUL. HOWEVER,BREAKFAST WAS TOO EXPENSIVE. IT SHOULD HAVE BEEN INCLUDED IN THE ROOMRATE

We stayed for 6 nights in this excellent hotel located in Berlin mitte, at a quiet street close to the busy Friedrich Strasse. It was a great cultural experience with 3 R. Strauss opera performances, two at the fairly close Staatsoper and one at Deutsche Oper (U-bahn from nearby Stadtmitte).

Excellent for the price.Very quiet and large rooms.Very good breakfast ,but TOO EXPENSIVE(18 euros). Pleasant bathroom,with a large shower,but only one basin in a rather tiny place.

The Hotel is very well placed in a centicall and quiet street. You can go walking to main high light sites to visit in the center. The room asigned was more spacious than expected clean and full equiped to use computer... One of the big assets of this Hotel is the employess availability and competence. We forgot something in the room and their reactivity after check out has been the best I heve ever seen. Excellent. Brakesfast was not included in the price but quality and service are also very good.

Overall the staff and hotel was excellent with one significant exception. This was breakfast on the first morning . I arrived to be told there were no seats but was shown to a tented area for smokers which was to say the least not what I expected, especially as it was a wet and dull day. I would have preferred Mc Donalds, which is at least warm and indoors and usually no smoking! As a minor point the mini bar was a disapointment

My room was a nice surprise -- large, pleasant, and bright, looking out onto a leafy courtyard. For 101 euros per night in Stadtmitte (through Venere.com) I had not expected anything so comfortable. The room had a largish (for a hotel room) desk with a lamp and a good chair, two armchairs, and a small balcony. There was a separate dressing alcove with a closet and a laptop-sized safe, and a WC separate from the bathroom. There was no clock or coffee-maker. There was only one maintenance issue: for a reason I can't figure out, the door lock is baulky, and locking it always requires several attempts. The hotel is situated on a quiet street in what seems to be the therapeutic massage district, a few minutes walk from Stadtmitte and Kochstrasse U-bahn stations. It's very close to Checkpoint Charlie and Gendarmenmarkt, and an easy walking distance to many other tourist points. The breakfast buffet was good and offered a broad selection. Internet was 7.95 euros for 24 hours, which is cheap by local standards. The desk staff generally tried to be helpful, though their advice was not always 100% accurate.

This hotel was excellent on all levels. The breakfast was fantastic, the location was close to transport and sites. The staff were friendly and helpful. The room was large, quiet and the bed was comfortable with a fluffy doona and pillows. Also the towels were of superior quality. Overall I would say that the hotel was first class and I would stay there again.

Punti a favore: a due passi dalle metropolitane U2 e U6 e da FriedrichStrasse, molti ristoranti e bar nelle vicinanze per fare colazione (in albergo costa molto), strada tranquilla e silenziosa. Di sconveniente c'è stato che all'arrivo non trovavano la prenotazione tramite Venere, ma il problema si è risolto subito. La camera dataci era esattamente quella riportata in foto sul sito. L'unico inconveniente è che a quanto pare la connessione wireless era gratuita nella hall, ma a pagamento in camera. Ma in generale il servizio è stato eccellente e l'albergo accogliente e in posizione strategica. Ci ritornerei molto volentieri, se avessi le stesse condizioni praticatemi.

Nice and spacious rooms. The location is excellent as it is close to many of the places you will visit but it is very quiet at the same time. Note: it seems a new house is going to be built in front of the hotel so I suspect it might not be so quiet for some time in the future but this is only a personal suspect. We did not have breakfast in the hotel (too expensive). One thing I did not like was having to pay for the 3 nights in advance unless we paid an 100€ more for the stay (seems to be a common practice of the hotels in Berlin from what I investigated among the hotels offered by venere.com) Our stay was excellent and we would for sure return (making sure the planned building in front of the hotel is not being built by that time)

Very nice hotel, conveniently located to many of the major Berlin tourist spots. Short walk to two different u-bahn stations made getting around easy. Didn't eat in the hotel but there are a number of choices in the vicinity. Hotel was clean and the a/c worked well. the staff were friendly and helpful, The room was spacious and comfortable. we would definitely stay here again.

Very good hotel. Comfortable, quiet and excellent position in the town. Staff very pleasent.

Fantastic room, big, very clean and with a balcony. Good service from the desk. Wonder why you can't be served in the garden after 22 - too bad in the fine weather. Breakfast too expensive. But if the price of the room had been 10-12 euro higher - incl breakfast - we would have staid anyway. Psycologically that is better - but anyway there was a fine little bakery around the corner, so... But all this are small things - it is a splendid hotel nearby U-bahn etc.

I was lead to believe the breakfast was included in the room price. I was surprised to have to pay an additional 72 euros when I Checked out. Otherwise we were well satisified,

This hotel is brilliant. The staff are so friendly and helpful and make you feel very welcome. The location is great if you are a tourist and there is loads of information at the hotel to help you get around. We had breakfast at the hotel during our 5 day stay and there was an excellent choice. Cannot praise this hotel enough - they really know what they are doing.

Ci siamo trovati veramente bene, ottima posizione, stanza enorme e comoda e personale sempre molto gentile e disponibile.

A lovely breakfast and starts already at 06:30! Wonderful for us early birds!

Missed bath - only shower

Rooms are spacious and very neat. Breakfast has good variety and is excellent. Personel very friendly. Hotel is near Checkpoint Charlie and remnants of wall - interesting history. Shops is bit far; historic buildings a nice walk away - too far for older people, but taxis was easy to get and not expensive!

Very nice and spacious room. Quiet location, friendly staff. Great breakfast buffet. Would definiitvely book again.

It is annoying that breakfast is not included in the rate. However, the room was spacious and comfortable and the staff were very efficient and welcoming.

I would higly recommend this hotel. The staff is so nice, helpful and well prepared. NIce rooms, excelent loction. For a hotel of its kind its just excellent!

Great location to walk to checkpoint charlie and topograph of horror and small section of the wall. only short distance to tour bus stop and to underground station great Italian diagonally opposite but busy on weekend nights only downside is parking at 13 euros per day but seems normal for big city

Excellent hotel for visiting Berlin. Perfect location,so friendly/helpful staff. We had a huge room (suite?) which was clean and felt new.The breakfast was a very good buffet, but not cheap. We had a good deal inc. breakfast, so not an issue for us. Might have gone elsewhere for breakfast otherwise. We would stay here again, without bothering to shop around.

This hotel was excellent value for money. The family suites were superb in terms of space, facilities and cleanliness. The staff were all welcoming and helpful. The bar and breakfast room were excellent too. In a very good location in Berlin - walking distance of the major sites, good shops and a U-bahn station. Excellent French and Italian restaurants within a 100 metres of the hotel.

This is a great hotel. I chose it because it was the first hotel I have ever seen with so many 10/10 reviews and I was not disappointed. The rooms are very large with lots of natural daylight. Very close to city centre, yet peaceful too - wide street but almost no traffic outside; quiet wine garden in the courtyard. U-bahn is only a block away, Potsdamer Platz and Unter den Linden about 10 minutes walk. Smart and efficient staff, very friendly. You can get a cheaper place but this hotel is worth the extra price. Restaurant is small with lmited choices, but lots of other places within 10 minutes' walk. Italian restaurant around the corner on Charlottenstrasse is good value with 3 courses plus a beer for around 15-20 Euro/person

Clean rooms but carpets worn and soiled. Construction going on outside front of hotel (where our room was located); hammering etc. started at 7:00 am. Hotel parking an outrageous price of 30 euros per night.

The bar food was exceptionally bad. Otherwise it was great

El servicio y el personal que trabaja en el hotel es impecable. Te sientes como en tu casa, la bienvenida y explicacion de los servicios así como tambien la ubicación del hotel es ideal. Lo unico que no cumplió las expectativas fué el servicio del conserge quien no nos supo orientar con algunas de las actividades.

Great stay - lovely large rooms, brilliant breakfast, generally very nice.

A very special price for a lovely, large suite. I wished my girlfriend was with me! The staff in reception and the restaurant were excellent. The location is great for enjoying Berlin. The gym was an attraction but proved to be not useful - two aerobic machines and no weights.

I travelled with my family(husband and two teenagers).We stayed in a Family Room with two separate large rooms.Very good relation price X benefit hotel,not fancy but comfortable and well located.Breakfast buffet is marvellous and definitely a plus if you have an internet offer including it.

Super!

The Hotel Mercure Hotel & Residenz Berlin Checkpoint Charlie definitely met my standard

The room was very large and we did not ask for a suite. It was clean, comfortable and quiet. We did not use the spa but the spa, hotel and lobby were very nicely done. Close to many attractions, the subway, restaurants, and a grocery store. The staff was friendly and helped us with recommendations around town. Get breakfast on your own at a bakery and save 36 euros a couple which is average for Europe.

Don't eat breakfest,you can eat good diner in restaurant!!!!!

This is a wonderful hotel. Everyone worked hard to make sure we were taken care of. The rooms were beautiful and clean and modern. It is two blocks from Check Point Charlie. There really isn't an old town in Berlin, so you aren't really able to stay in a castle. But it's very easy to get to all of the historical sights by either walking, subway or bus. Berlin is an amazing city.

Excellent hotel I would highly recommend.

Room standard overwhelming - I think we were upgraded. Very nice and kind staff both in reception and breakfast areas. Location perfect, also quiet at night. The hotel was a major element in making our 3 night Berlin stay a success!

What a great spot! Literally a block from Checkpoint Charlie, an easy walk to museums and good shops and restaurants, and transport. Try Entrecote on the same street as the hotel for great French food. Gallerie Lafayette on Friedrichstrasse has a basement full of amazing food and drinks at reasonable prices. Friedrichstrasse is also a great strip of shops for clothes, souvenirs etc. The staff at the hotel were exceptionally friendly and helpful. Seemed to speak many languages, including English. Windows opened in my room, so fresh air was in abundant supply.Internet facilities in the lobby. I did not eat at the hotel so cannot comment on the food. Bed (firm) and pillows (down) were extremely comfortable. Great hotel, great city!

Muy buenas habitaciones.Ubicación relativamente céntrica, a diez minutos andando de Unter den Linden y a unos 18 minutos de la puerta de Branderburgo. Los espacios comunes pequeños. El trato agradable. Lo recomiendo

A great, but quiet location from which to explore Berlin. Close to public transit. Room was large and comfortable. Pleasant court yard. Staff friendly and helpful. A variety of good restaurants within walking distance. Breakfast good but expensive but cafes nearby.

Im Zentrum gelegen, gute U-Bahn/Bus Anbindung. Große schöne Zimmer, ruhig gelegen. Fast perfektes Hotel. Internetzugang und Parken, beides outgesourced - zu teuer. Bei Internetzugang Änderung in Sicht - Bei Rezeption erfragen. Streetparking: Manche Berliner nehmen einen Strafzettel für derzeit 5€ in Kauf. Parkplätze sind noch genug vorhanden.

The Mercure Checkpoint Charlie was the perfect place to stay for my first visit to Berlin. Excellent service - attentive, but not intrusive; wonderful breakfasts - huge selection and high quality; spacious rooms and pleasant common areas. I will definitely be staying at the Mercure Checkpoint Charlie the next time I'm in Berlin.

Very nice and spacious hotel w/ good price. We got an appartment hotel w/ fully equiped kitchen although we had no chance to use. The staffs are very friendly, professional,and accomodating. The hotel is in very close to Charlie Checkpoint, which is convinient to visit.

Lage des Hotels für Touristen ausgezeichnet. Sehr freundlicher Service, angenehm große schöne Zimmer, sehr ruhig gelegen. ich werde wiederkommen!

A good hotel if you want to be near to public transport system. Friendly staff. Very spacious rooms with separate WC and bathroom.

The rooms were wonderfully spacious and the staff were very helpful. We had four rooms and one of our party had a room on the first floor and found the noise from the marquee downstairs a bit disturbing. My only complaint was that the pillows were awfully uncomfortable. All in all we had a great stay and would recommend the hotel for its rooms, service and location.

We were made welcome at the hotel and enjoyed our stay very much. the multilingual staff were welcoming and friendly. only thing about our stay was the cost of breakfast (18 euros) which was not included, we skipped the hotel breakfast and went to a small coffee shop virtually right at checkpoint charlie, good morning rolls, good coffee (lavazza) and good prices. the hotel is very near to checkpoint charlie which is very touristy. the hotel seems to have a mainly business clientel. overall i'd recommend this hotel unreservedly.

I was exceptionally impressed by this hotel. We were visiting as a group of 10 in order to celebrate my father's birthday. Even before arrival the staff had helped enormously by finding us excellent places for the birthday celebration. The rooms were huge and very nicely appointed. And the location is very good also, many of the tourist sites are within walking distance. Overally an excellent experience.

Booked on Venere after great reviews from other travellers. My room was huge and very clean of the highest standards. I walked each day to the majortiy of the city (more East side but if you dont mind a walk it's not too much to walk to Tiergarten and the zoo area (great shops round there including the largest shopping centre in Europe - it's amazing and worht dedicating a few hours and euro's to itself). The hotel is just off of Friedrichstrabe where you can easily navigate most the city from. I caught the train from Sconefeld Airport with much ease to Alexanderplatz, then caught the U2 train (red line)to Stadmitte. From here it took no more than 5 minutes to walk south down Friedrichstrabe and left into Shutzenstrabe. I went to Berlin initially to see friends and family, to shop for records and to see some art galleries and antiques markets. All of which exceeded my expectations and I have found myself needing to go back as there was too much to see in one sitting. Whether this is your first trip to Berlin or not, this is a great place to start from each day with most of the main attractions on your doorstep. Berlin is the sort of place where you're only going to want your hotel for sleeping in at the end of a long day and for that this hotel is perfect. Also to note on other reviews: the breakfast is a little expensive (but it is a buffet - make the most of your money!!!) and there are plenty of places along Friedrichstrabe to eat in the morning but I did have the Mercure breakfast and it was very good. With regards to the privacy of the showers, I'm not too sure what some people mean? It is a walk in shower with no door as such but you can always close or lock the bathroom door if you are that bothered! I used the Timeout Travel guide which I recommend, it would be really useful for long or short stays. For vinyl go to 'Mr Dead and Mrs Free' for sneakers see 'Solebox.de' Tuss/Ciao/Bye

Overall a good quality hotel, with spacious and quiet rooms, located near the U-Bahn. Delighted we stayed here. No hesitation recommending it.

Outstanding location, particularly for ambitious walkers; but also convenient to two important subway lines. Immediate environment includes some shabby open space, but also remarkable modern architecture; the splendid Gendarmenmarkt is only minutes' walk away.

This has been my first stay at the Mercure Hotel Checkpoint Charlie. The hotel is centrally located in a quiet street off the Friedrichstrasse. There is good access to public transport (subway), but I used the opportunity to walk on most occasions. The hotel is very clean and service is friendly. The modern rooms are amazingly spacious and well equipped. I had brought quite a bit of work with me and benefited from a large desk, fast internet access etc. I would recommend the hotel to both business travelers as well as tourists. Berlin first-timers will find the friendly staff very helpful.

The hotel quality in excess of what we expected. Very friendly and helpful staff. Super location for a Berlin visit, 100 metres from Checkpoint Charlie, and 150 metres from Stadtmitte U Bahn station with ready access to key U Bahn lines. Excellent restaurants offering value nearby, with a number of small eateries nearby. 100 metres to high quality shopping on Friedrichstrasse. Hotel bar very nice and welcoming, high standards of service and an excellent Riesling available. Cannot recommend the hotel highly enough.

Phenominal hotel!!! The staff was extremely helpful and pleasant. The family rooms were like mini apartments. I highly recommend this hotel. Location was excellent. Couldn't have asked for a better hotel and stay. Best one yet since living in Europe for over a year!! Breakfast was expensive, but under 11 they eat free so it worked out well for us and over 11 is 1/2 price.

I would definatly recommend the hotel. had a lovely time. staff was VERY friendly and helpful, rooms were spacious!!! I would certainly stay there again!! great place!!!

The welcome and service at this hotel were second to none. The manager helped us to make meal bookings and nothing seemed too much trouble. We stayed in double rooms which were extremely spacious and it was excellent value for money. It was quite easy to get into the centre of Berlin.

Had booked through venere.com thinking I wouldn't be charged until I stayed there, but was told that their fixed rate package requires payment upfront, so do be careful if you book as well. But once at the hotel, the helpful staff, lovely breakfast, clean rooms and handy location made us glad we stayed there.

Excellent hotel with wonderful staff. From the moment I entered I was greeted with a warm welcome and the staff were very friendly throughout my stay. The room was excellent, very clean and, as a single traveller, more than adequate (double bed and a single bed, coffee table, writing desk, separate loo and shower rooms etc). The hotel bar was cosy with a good selection of drinks available and a snack menu, all very reasonably priced, and a well stocked and free jukebox. My only niggle was that it was not non-smoking. Very central location, off a main shopping street (Friedrichstrasse), and within a few minutes of a number of central underground stations. Some restaurants and cafes nearby. Was surprised to see massage parlours on either side, but no indication that this was a 'sleazy' area of the city, just an example of the cultural differences between UK and mainland Europe.

Great hotel - really fantastic location and the room was incredible - not sure whether they put us in the wrong one - but we booked a "cheap double" and landed up in a 2 floor apartment with a 12 seater dining table, lounge, 2 bathrooms and a 2m bed! Staff were helpful and friendly and the bar and wellness centre great. Definitely recommend.

Great hotel, very large room. Good location for all the sights and close to the underground. Plenty of cafes nearby to have breakfast.

A typical mercury hotel, thanks for yuor help! I have been to Berlin for holiday. I stayed 3 days there.

We really loved this hotel - stylish and edgy modern Italian design, huge family suite with closed-in balconies on either side, quiet but central - a minute away from Checkpoint Charlie, close to Unter den Linden. Right on the site of the former Berlin Wall so East meets West feel. Ideal for myself, husband and boys of 9 and 11 - they had their own bedroom off a central lobby in the suite with separate bathroom and loo, so we got some peace and quiet! The staff were very helpful, and all the extras (we used many of them eg room service, parking, laundry service, bar etc) were suprisingly cheap. Breakfast is more expensive but children under 12 pay half price so good value. Booked through Venere and got a great deal. My sister and her family have booked it for spring break.

The lobby has free flow of apple, which is very pleasant, as we are walking outside whole day and felt happy to eat the apple once we came back to the hotel. Keep it up.

WE WERE VERY HAPPY AT YOUR HOTEL MERCURE AND ALSO IN PRAHA. THANKYOU YOUR PEOPLE IS VERY KIND AND THE HOTEL IS NICE

First time at this hotel and we were so impressed. Normally avoid chains but this was excellent. Excellent location, good accommodation and absolutely brilliant staff who were helpful and genuine in all areas of the hotel. Would definitely stay again for a city break.