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Hotel JW Marriott Surabaya - Surabaya

5 star Hotel Surabaya

Jalan Embong Malang 85-89 - Surabaya

1-877-662-6988
Price starting from IDR 1100106 .40
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Free Wi-Fi is just one of the great things you'll find at JW Marriott Surabaya, a formidable choice for guests looking for luxury Surabaya hotels.

This hotel has 4 restaurants. If you want low-key dining options, you will be pleased to find a snack bar/deli and 24-hour room service. If you are visiting Indonesia for business or on vacation, make sure to take some time to relax as you will find massage/treatment rooms and a sauna on offer. You will want to pack your swimsuit and towel as this hotel features an outdoor pool. There is also a bar/lounge where guests can enjoy drinks after a long day. Multilingual staff are available at the front desk 24 hours-a-day and can provide tour/ticket assistance.

Guests staying at this hotel on a business trip can easily organize an event as there is a conference center for hire as well as a business center and a computer station. The lobby offers coffee, free newspapers and a safe deposit box at the front desk. Other amenities include a shopping center shuttle, a hair salon, gift shops/newsstands, dry cleaning/laundry services, ATM/banking services and an elevator (lift).

Guest Rating
Guest Rating 9.0 Wonderful!
Based on TripAdvisor votes

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Check Availability at Hotel JW Marriott Surabaya

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids

 

Hotel Facilities at JW Marriott Surabaya

  • Bar
  • Cafeteria
  • Snack bar
  • Lift/elevator
  • Hairdresser
  • Gift shop
  • Laundry room
  • Garden
  • Room service - 24 hour
  • Laundry service
  • Beach umbrellas and deck loungers
  • Outdoor swimming pool
  • Children swimming pool
  • Shuttle service from and/or to the airport
  • Shuttle service
  • Valet service
  • Shuttle service from and/or to the railway station
  • Personal newspapers
  • Front desk - safety deposit box
  • Multilingual staff
  • Newspapers
  • Front desk - 24 hour
  • City tour
  • Luggage room
  • Health club
  • Massages
  • Sauna
  • Business Center
  • Conference room
  • Meeting Room
  • Internet/Email services

Know before you go

  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in: after 2 PM.

Check-out: before noon.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: IDR 155000 for adults and IDR 77500 for children (approximately)
  • Airport shuttle fee: IDR 650000 per vehicle (one way)
  • Valet parking fee: IDR 50000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A 10 percent city/local tax will be charged
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

JW Marriott Surabaya Hotel reviews by TripAdvisor

Room Details

Book your luxury accommodation at JW Marriott Surabaya, offering 407 guest rooms with designer toiletries and climate control. Guests can unwind at the end of a long day and enjoy LCD televisions with cable channels, free movie channels and HBO. Corporate travelers visiting the Surabaya area will benefit from free wired and wireless high-speed Internet access as well as desks, complimentary newspapers and direct-dial phones.

Guest rooms are individually furnished, making each stay a unique experience. A good night's sleep in comfortable beds with premium bedding will have visitors waking up refreshed and well-rested throughout their vacation or business trip. Private bathrooms are designed to promote relaxation and well-being; all offer superior benefits, including deep soaking bathtubs with separate showers, bathrobes, slippers and bidets. Irons/ironing boards, minibars, coffee/tea makers and complimentary bottled water are supplied in each room to facilitate basic travel needs. Additional guest comforts include air conditioning, hair dryers and safes.

Bathroom toiletries are provided free of charge. A turndown service is available.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Coffee and tea maker
  • Telephone
  • Hairdryer in each room
  • In-room ironing facilities
  • Safe
  • Desk
  • Individually controlled air conditioning
  • Cable TV
  • Wireless Internet access
  • High speed Internet access
  • LCD flat screen TV

Distances from Hotel JW Marriott Surabaya

BG Junction - 0.5 km / 0.3 mi
Tunjungan Plaza - 0.7 km / 0.4 mi
Grahadi - 0.9 km / 0.6 mi
Joko Dolog Statue - 1 km / 0.6 mi
Sharp Bamboo Monument - 1.3 km / 0.8 mi
World Trade Centre - 1.4 km / 0.9 mi
Surabaya Plaza Shopping Mall - 1.6 km / 1 mi
Cheng Hoo Mosque - 1.6 km / 1 mi
Surabaya Grand Mosque - 1.7 km / 1 mi
Heroic Monument - 1.7 km / 1 mi
Submarine Monument - 1.7 km / 1.1 mi
Grand City Surabaya - 1.8 km / 1.1 mi
Gelora 10 November Stadium - 2.4 km / 1.5 mi
Red Bridge - 2.7 km / 1.7 mi
House of Sampoerna - 3.3 km / 2 mi
The preferred airport for JW Marriott Surabaya is Surabaya (SUB-Juanda) - 14.5 km / 9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Hotel JW Marriott Surabaya

  • Shuttle service from and/or to the airport
  • Shuttle service
  • Valet service
  • Shuttle service from and/or to the railway station