Leonardo Hotel & Residenz München - Munich

9.9

Leonardo H&R is very pleasant hotel, clean and cosy. Personnel is polite and friendly. It was very convenient for us to coock in a rooms kitchen. What to coock from we found in nearby little shop. We enjoied staying here. It’s a pity we staied only 1 night.

9.0

COnveniently located near a subway station. Very warm and friendly staff. The room is spacious enough with a little balcony and a mini kitchen (MW oven, mini bar, sink and sikverware)that would come in handy for the one staying a little longer.

9.1

Fuori mano ma facilmente raggiungibile, garage estremamente efficiente, stanze accoglienti e pulite, arredamento ultrafuzionale. Internet disponibile ma a pagamento.

8.3

Hotel buono molto vicino alla Metro con cui era possibile raggiungere il centro in dieci minuti. Staff gentile e disponibile. Poiché siamo arrivati un giorno prima, ho avuto una stanza più costosa ma di livello superiore e la stessa mi è stata mantenuta anche per le altre due notti prenotate (la prenotazione implicava una camera standard). La stanza era carina anche se relativamente piccola e disponeva di una piccola cucina (posta in un armadio) comoda per piccole necessità. Bagno adeguato con bella doccia.

8.1

staff at front desk could be friendlier

0.7

This hotel is NOT a four star hotel. Felt like staying in a college dormitory. Room and bed were tiny. Arrived in pouring rain and was ushered out of adjacent Leonardo Restaurant (part of the hotel) and made to walk around the corner to the entrance with our baggage and three year old. Then told 'no bed for three year old' (apparently due to this venere website losing our booking request). We were then told 'housekeeping gone home - no sheets available - she'll have to sleep between you.' Given the tiny bed, this was ridiculous. Thirty Euros for a late check out fee. Not negotiable.

9.0

We stayed at this hotel after trying, unsuccessfully, to cancel our reservation at the Modern Hotel in Munich. The Modern looked horrible, in a terrible neighborhood, and was approximately the same price.

7.2

Hotel complessivamente accettabile, anche se da un quattro stelle ci si aspetta sicuramente di più. Attenzione agli allergici perchè l'albergo è circondato da platani e pioppi che rilasciano le loro infiorescenze sotto forma di batuffoli simil cotone, e che possono scatenare asma.

9.0

Very helpful English speaking staffs. Excellent Breakfast, well worth it. Free Internet only at Lobby ONLY is quite a disappointment, however, access is good, high quality. Alternatively, pay Euro 1/- for their terminal use which is excellent value. Airport fare is around Euro 65/-

6.5

The room was generally nice, but there were some surprising things missing. I’ve never stayed in a hotel room that doesn’t have a kettle. It was nice to have a fridge and cooker in the room as we could prepare our own meals together. Also the cutlery was a strange collection, 2 knifes and forks, but only 2 tiny sugar spoons, also there were 2 plates but no bowls and only 1 pan or anything else you would need to prepare a meal.... The cleaner just walked into our room on about day 3 as well, even though we had a do not disturb sign on the door, he seemed very apologetic, but surly he should have known not to come in? The balcony was a lot smaller than the one pictured, the room itself was functional and clean and on the whole we both enjoyed our stay. Overall the room was nice but these small exceptions did affect our stay a certain amount.

9.9

An outstanding facility, at a convenient location on the U-bahn. Quiet, clean, safe, with all the conveniences. Grocery store is nearby, and the city center is only a few metro stops away. The staff were outstanding -- even mailed my postcard back to the States for me. When I asked to extend my stay one weekend night, they lowered my rate for the extension.

9.0

Enjoyed our stay, would stay again!

9.7

Bijoutex Munich

7.6

Telephone broken. Someone came to fix it, and couldnt no one inquired as too if it was fixed or not. Could not get the phone fixed. Staff was helpful with questions inregards to Munich area. The staff was not helpful with any additonal information. During busy hours, put your questions aside to check in people. Despite having multiple staff members at the front counter.

7.2

Found a clean, efficient facility as indicated by hotel website with a nice balcony off our room. Staff is competent but lacking in friendly or helpful customer service skills. High Internet fee of 8 Euro/hr. Internet cafe 2 blocks away is only 1 Euro/hr. Restaurant staff refused to prepare water or coffee to go.

6.8

The interaction with staff was reserved but polite.

9.1

Great hotel, out of the centre of town but just down the road from public trains. Front desk staff excellent and very helpful with information. Rooms big and clean. Filling breakfast.

7.7

The accomodation was fine without being exceptional. I stayed in an Aparthotel in Barcelona last year for the same price and it was far superior in size and quality. That said the room was clean and the location is convenient to the U Bahn (Metro) so that you can reach anywhere in the city centre quickly. The breakfast was good.

9.2

I would like to very much thank Chris Ringer (he was on reception on 6/09/06) for his invaluable help when i missed my flight. I rang the flight company from my mobile phone, however the instructions were in German so he spent as long as it took to get me a new flight. He was very patient and told me that it was no trouble for him. I would highly recommend Apart hotels to my friends and colleagues

9.7

The staff was very helpful. A modern hotel, the room was very comfortable and quiet. Although the hotel is out of the city center, it is literally steps from a tube stop where it is then 5 or 10 minutes to the center. Other than the internet access being too expensive, I would rate this Hotel as a place I would enjoy staying again.

8.4

i really like and enjoy my staying in that hotel and planing to stay in the futuer i like the location its close to evry thing in nice area