Kempinski Hotel Grand Arena - Bansko
Pirin Street 96 - Bansko
877-662-6988Offering luxury accommodation in Bulgaria, the Kempinski Hotel Grand Arena is the ideal choice for tourists who want to spend a great holiday in Bansko. On-site amenities include two bars, lounge bar, two fine restaurants, tennis court, fully equipped fitness room, as well as two meeting rooms for up to 160 people.
Offering a wide range of services and treatments, the hotel's Zalez Spa & Wellness Center is the perfect spot to unwind during your stay in Bansko.
We stayed ina deluxe room. It was our second time in kempinski and we weren't satisfied this time because of some unpleasant incidents.Our last night we decided to g...
Anonymous Guest, GreeceOur hotel reviews have been written by travelers just like you! All guest reviews collected are from Venere.com registered users who have really stayed at this hotel. Note that the overall number of hotel reviews includes comments in all languages plus guest ratings for all categories by guests that haven't left any text review.
Check Availability at Kempinski Hotel Grand Arena
Breakfast at Kempinski Hotel Grand Arena
The breakfast buffet is served each morning from 7.30 a.m. to 10.30 a.m.Facilities at Kempinski Hotel Grand Arena
- Air conditioning
- Currency exchange
- Garden
- Gift shop
- Hairdresser
- Laundry room
- Laundry service
- Lift/elevator
- Pets accepted
- Room service - 24 hour
- Shoe polishing service
- Shops in the hotel
- City tour
- Concierge
- Front desk - 24 hour
- Front desk - safety deposit box
- Luggage room
- Multilingual staff
- Newspapers
- Personal newspapers
- Business Center
- Conference room
- Meeting Room
- Secretarial service
- Aerobics
- Billiards / Snooker
- Children swimming pool
- Gym
- Indoor swimming pool
- Outdoor swimming pool
- Ski room
- Table tennis
- Tennis court
- Health club
- Massages
- Medical service
- Sauna
- Spa/Wellness Centre
- Steam bath
- Turkish bath
- Bike rental
- Free parking
- Garage
- Private parking
- Rent a car in the hotel
- Shuttle service
- Shuttle service from and/or to the airport
- Valet service
- Baby sitter
- Children's mini club
- Indoor entertainment room
- Internet/Email services
- TV Lounge
- Bar
- Barbecue
- Cafeteria
- Pool bar
- Restaurant/Dining
Know before you go
- A resort fee is included in the total price displayed
- There are no room charges for children 6 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
- All guests staying in hotel guestrooms must be registered with the hotel.
Check-in: the rooms are available at any time after 2 p.m.
Check-out: it is necessary to leave the rooms not later than midday.
Policy
Extra-person charges may apply and vary depending on hotel policy.Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
How to book
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Please note: Rooms marked as "Prepaid/Not Refundable" will be debited immediately.
This hotel accepts the following cards to guarantee the booking: American Express, MasterCard, Visa, Airplus, Carte Bleu, Carta Si, CUP MasterCard, CUP Visa, Dankort, Delta, Postepay
Cancellation Policy
01 April-30 November - For cancellations less than 2 days prior to arrival or in case of non-arrival, first room night will be charged. 100% charge for no-show. 01-23 December / 08 January-15 April - For cancellations less than 14 days prior to arrival or in case of non-arrival, first room night will be charged. 100% charge for no-show. 24 December / 07 January - For cancellations less than 30 days prior to arrival, 50 % charge will applayYou may cancel your reservation without penalty up until 7 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
Kempinski Hotel Grand Arena reviews
- November 2011
- Anonymous Guest
- Young couple
- Greece
We stayed ina deluxe room. It was our second time in kempinski and we weren't satisfied this time because of some unpleasant incidents.Our last night we decided to go to the hotel's restaurant to have dinner for our anniversary. They didn't let us sit in a normal table for 2 people saying that it was for 4 people.(Sunday night, in an empty hotel, and in an EMPTY RESTAURANT)They were very rude and made us sit specificly on the wall!! So we had to leave to have dinner in the other 5 star hotel of Bansko restaurant where we saw an absolutely different behaviour and we weren't even their guests! PS: Maybe they thought it was OK to treat us like this because of our young age (24 years old) We will not go there next time mailnly because of their behaviour
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Room Details
The Kempinski Hotel Grand Arena in Bansko offers elegantly furnished guest rooms & suites.The spacious and comfortable Deluxe rooms (with king bed or twin beds) enjoy a wonderful view of the nearby mountains or Bansko town, while the Executive Club rooms, among other features, offer a stylish dining area. The Junior Suites (45 m²), the Deluxe Suites (70 m²) and the Alpine Suites (80 m²), with private sauna and Jacuzzi bathtub, come with a cozy living area and a king bed.
Accommodation amenities include air conditioning, heating, cable TV, direct dial phone with answering machine, mini bar, safe, wireless Internet access, writing desk and terrace.
Included/Not Included in the price
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: EUR 20 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Accommodation Services
- Air conditioning
- Anti vapor mirrors
- Baby cots/cribs available
- Cable TV
- Direct dial phone
- Extra beds
- Hairdryer in each room
- Individually controlled air conditioning
- Ironing facilities on request
- LCD flat screen TV
- Mini bar
- Rooms with view
- Safe
- Telephone in bathroom
- Terrace/Balcony
- Wireless Internet access
How to reach Kempinski Hotel Grand Arena
By busFrom Sofia central bus station or Ovcha Kupel bus station, take the bus leading to Bansko town centre. The trip takes approximately 3 hours and the ticket costs about €8,00. Once in Bansko town centre, a taxi ride to the hotel will cost from €5,00 to €10,00.
Distances from Kempinski Hotel Grand Arena
Bansko Ski Resort - 6 km / 3.7 miDobrinishte Ski Resort - 7.8 km / 4.8 mi
The preferred airport for Kempinski Hotel Grand Arena is Sofia (SOF) - 97.5 km / 60.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Transportation services Kempinski Hotel Grand Arena
- Bike rental
- Free parking
- Garage
- Private parking
- Rent a car in the hotel
- Shuttle service
- Shuttle service from and/or to the airport
- Valet service
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