Pensão Residencial Roma - Lisbon

The hotel is located in the heart of Lisbon, so very convenient to arrive. But the washing room really unsatisfied me -- the shower offen stoped working!

Very central. Minutes from almost everything down town. No elevator. Our room was on 4th floor. Safe did not work. Neither did they fix it. It seemed as if it was broke for ever. Staff was very helpful. Included breakfast was pretty good. Is very decent bang for the buck. Rooms do need maintenance attetion ( broken or fused bulbs,sloppy paint job etc)

Excellent location; just off a major street (Libertad) and very near a subway. Breakfast was also very good. We'd stay there again.

We are a retired couple and found the hotel met all our requirements and would stay there again The only drawback was the lack of a lift

Meets bare necessities. No elevator. Good location - less than 5 minutes to Restauradores metro stop and train station to Sintra. Breakfast basic cereal, ham, cheese, and yogurt.

I don't know where to start with...this hotel was so much below our expectations. First of all, there's no "apartments", just rooms they like to call apartments only because they have a kitchenette. We booked an apartment for 3 people and got one for 4. Still, it didn't feel spacious at all, probably also due to its triangular shape that made us feel uneasy the whole time, not to mention the balcony on a crammed courtyard where you can see inside homes people cooking and going to the bathroom, while at the same time they can also see you. Breakfast is poor. Rooms are made around 13.30, right when normal people usually have lunch. The wardrobe was full with blankets leaving literally no room for our own clothes. The beds are stiff. The personnel was totally unwelcoming and useless: when we arrive the girl didn't say a word or rise an eyebrow for a minute or two, when we were intimated "DOCUMENTS!"; when we asked how to reach the airport, at the reception they said the only way was to take a taxi...but we found out the AeroBus stop is right across the street. The room was dirty and the kitchenette even worse, you definitely wouldn't want to cook anything there! considering that in Lisbon you can find decent hotels at half the price, this self-awarded 1st category 4 star hotel is to be avoided for your own sake.

Very well located. Breakfast was plenty and nutritious. It is a wonderful place to visit the beautiful city of Lisbon. There are so many restaurants and bakeries around this area. If I could I would come back every summer to This place in Lisbon.

The hotel is in the centre of town, so it's great for visit lisbona. but it's a very little hotel, very essential. we went last night for stayng in portugal and was good for us

Room assigned was on top level (4th floor). The first room had a top and bottom level so I requested another as this was not to our comfort. We were assigned another room next door on same level. The room was spacious and had a kitchen. Ceiling was angled (top floor) so walk with caution. The beds were good. The television was lacking. Size was about 10 inch and when turned on the characters had green faces with poor image quality. The bathroom was a good size, but it was surrounded by mold on ceilings and walls and the bathtub. The floor outside the bathroom creaked considerably and made us nervous to step on. Two air conditioners were available and worked. The one in the main area with two twin beds leaked and we needed to place garbage container to catch the leak. Eventually, it was not used. The same wall had power switches. Finally figured out how to use, but they started smoking and sparking. We did notify desk of leak, but no response during our stay. Parking was good and gentleman who assisted us was nice. We booked two nights, but left after one night given safety concerns with electric and mold. Based on this stay, would not stay here again. The breakfast was good. The location was also excellent.

Great location and nice breakfast. Would return.

Pensão Residencial Roma is a great place to stay for travelers on a budget. The 3 person room was very large and the hotel is in a great location.

The only claim was about the odor, when i entered the room it always smelt cigarrette (like if "someone" was frequently smoking inside). The rest was excellent

For the last day of the year we stayed there and was a very good choose! good staff! good quality of the rooms (big) and good breackfast! the position is very good in a good calm area but very near to the centre and to the turistic places! also the barrio alto is very near and it's easy to go there! I suggest this place also for the rapport quality- prices!

I found only two benefits of this hotel. First its location in the downtown Lisbone close to most of the city attractions. And second my wife did like breakfast. In my view it was reasonable though the kitchen was quite small and during the rush-hour it was difficult to force the way through to the buffet table. The drawbacks were good audibility of what is happening in the floor and neighboring rooms. The construction site view from the window did not inspire at all.

Excellent location in the city centre, very good conditions for this price, good and enough as a quantity breakfest

Spacious triple room with full kitchen facility. Good breakfast, friendly and helpful staffs. No elevator, has soap but no shampoo. Overall, a great place.

My friend and I stayed 3 nights in this place. The employees were all very nice and helpful. You can park your car (10 € a day). The breakfast is good, the hotel is downtown and you can walk from there to all the famous places. We were lucky to find this one.

Excellent location, just 200m from Restauradores square and Aerobus stop. Quiet. Breakfast adequate. Room was pleasant as the outside temperature was only around 21C.

The room was a bit dark, but the overall judgment, if you need the place just for sleeping, is ok.

A few more services hleping the appropriate match between vacation and business needs (web, printers, etc.) would help longer stay, better organization and a higher perception of the already well appreciated services

The Pension is just what you need to enjoy a short and busy stay in Lisbon. It is very well located, near the Rossio Station, just two blocks from Airport bus stop, downtown Lisbon. Good and clean beds, great buffet breakfast. The street is not very clean but all in all it was a very good relationship quality price.

I think Pension Pensao Residencial Roma can caters all kinds of clientele; except people with disabilities because they don't have an elevator. I didn't mind the stairs. Pensao Residencial Roma was a nice hotel with a great staff. The location is very convenient. The breakfast was the best I've ever had in Europe.

Stayed here for second year in a row--one of the most convenient places to stay in Lisbon, right near a main train station, Metro, bus lines, and quite good restaurants. Very well treated by staff. Room small, but quite adequate for a single person who was out and about most of the time, and after an email request, was given a room on the lobby (2nd) floor, so only needed to climb one flight of stairs from ground level. Breakfast nothing fancy, but quite adequate. Doesn't have a restaurant, but just up at the top of the street is the Lusitania, a good restaurant, and on the Avenida da Liberdade very close by is the Restuarante Esplanade which serves truly excellent meals, has very friendly and helpful waiters with good English, and also has an outdoor cafe area for beer and coffee in good weather. Hope to stay there again next year!

Okay cheap place, in the best location of the city. Do not expect much from this place, just the good location.

Spacious room and very clean. Good location. Just stairs without lift a bit like hard work when on 4th floor. Nice breakfeast. Would go again and recommend.

I have made my reservation for 6 months ahead & I was requesting for the room 106. I was really surprised when I 've got the this room even i was asking for it many months earlier. they charged me the same price as have been queted even if it was more like a twin room(i booked single)the staff was really good especially the breakfast crew with the ladys. the lokation itself is perfect as can not find any better. the main street of lisbon just on the corner subway 2 min. walk.I have enjoyed the food & drink of this town.quite cheap and tasted like real home made ones.

Très bon accueil, chambre spacieuse, au calme, Hôtel très agréable, j'y retournerai.

In the current economy, one can do much better than this hotel for not much more money. In a better economy, that might not be true. Our initial room was tiny, but they did upgrade us to a larger room for no extra charge when we requested. On the plus side, it is in an excellent location for touring downtown.

Be prepared to climb stairs Two flights to reception and more to rooms Desk was very helpful Great deal for the price Close to Elevator Gloria and Port Wine Institute

Very good the relationship between price/quality

The Pensao Residencial Roma is a basic (but perfectly fine) place to stay, if luxuries are not required and your main criteria are a clean room and comfortable bed. The room we had was very quiet, and as the hotel is on a side street I expect it is never noisy to stay there. The hotel also has a small bar where we sampled some Portuguese spirits.

Single room was small but adequate; room was on 4th floor from street, with no elevator, but staff carried luggage up and down stairs for me, so it worked out OK. Staff VERY helpful and courteous, suggesting events to go to (evening of fado) and phoning re ticket availability elsewhere; very good English. Breakfast quite adequate--good range of choice. Location really excellent--only a few steps to Metro on Avenida da Liberdade, and to Elevador da Gloria up to Bairro Alto--couldn't be more convenient. Roma recommended to me by friends who had stayed there--would stay there again, and recommend it to anyone who doesn't mind some stairs! Satt made my stay in Lisbon very pleasant.

Perfect location. I recommend room 106. Price and quality correspond well, with emphasis on staff quality. My special thanks and regards to Piedro! Jutta

We stayed the first time and took an appartement. Very spacious, clean and 100% recommandable. Only thing was water coming through the sealing during a heavy rain which forced us to change the room. This was not so comfortable, but the staff was very sorry about that. The location is perfect to explore Lisbon, the aerport bus stops almost in front of the hotel, very convenient. Would choose it again ...

An excellent location in Lisbon - we really enjoyed our time at the Residencial Roma. We had a lovely family room/apartment for our two adults and two 15 year olds and really enjoyed our stay there. Highly recommend to families wanting good clean and good value accommodation.

Very central, quiet surroundings, ideal for sightseeing, good restaurants nearby. Very friendly and helpful staff. Good value for money. Only minor problem was noisy water system when adjacent rooms were using the shower. Would definitely recommend to friends.

The light of my bathroom didn't work at the final night, but they didn't have a spare light bulb. I am not satisfied with it, but except for that, everything was very good.

The floor is old (in the rooms) the vitrocreramice plate not ok all the rest is ok

Ad un passo da ogni meta di Lisbona o mezzo pubblico che la possa raggiungere, la struttura è un pò vecchia ma non manca nulla per un buon soggiorno. La colazione è abbondante e i receptionists sono competenti e gentili. Noi abbiamo passato 8 notti per 9 gg di soggiorno, consigliato a tutti, single coppie ecc.

Je recommende cet hotel pour les familles de 3 enfants ou +. L'appartement est idéal! et l'emplacement au centre de lisbonne facilite la visite de la ville

I stayed in a single room, I traveled by myself. The Pension Residencial Roma is very good, an excellent localization, everything was nearby!!! The people were so nice!!! I liked very much! The only bad thing was the hotel doesn't have lift.

Piccola camera, ma pulita e dignitosa. Albergo in ottima posizione strategica, vicino a stazione treni, metropolitana e fermate autobus (anche da e per aeroporto). Personale cordiale, che si arrangia a parlare italiano. Consigliato per un lungo week-end.

The room was clean and spacious and the hotel very well located to visit Lisbon (as a plus, the hotel should indicate that the public bus from the airport stops a few steps from the door). However, the door lock did not appear to offer much safety. Also, the room, facing the street, was noisy (needed to use air conditionning). Finally, the breakfast was rather disappointing (instant coffee, limited choice, artificial juice).

A very simple pension with little charm or amenities. Also, no elevator, so it's a bit of a chore if you have a high room (like we had); indeed, the whole atmosphere is a bit drab. Still, the location is unbeatable (just off the main boulevard, near the grand Rossio square), the price attractive, the rooms quiet, the breakfast fine.

Très bon sejour, chambre spacieuse et calme, petit déjeuner OK, très bon emplacement, à recommander !

It was very ok

I travelled alone to Lisbon. The location of the hotel is very good. The rooms are adequate. If I go to Lisbon again I would choose this hotel again.

Very good location;rooms near reception a little noisy.nice restaurant next door

Hotel très propre et bien tenu. Petit déjeuner très copieux (utile pour prendre des forces avant la marche, ça grimpe!). Très bien situé pour visiter à pied tous les quartier de la ville. Proche du métro et de la gare pour visiter les environs (Sintra, Queluz). Excellent séjour.

Estuvimos en Lisboa 3 días. Viajábamos 3 personas adultas y una niña. En el hostal Pensão Residencial Roma nos pusieron todas las facilidades para quedarnos en la misma habitación. La habitación era buena, el baño nuevo y estaba limpio. El trato fue muy cordial. El hostal está muy céntrico.En definitiva, la relación calidad-precio me parece muy buena.

I would not recommend this hotel unless you are desperate and tired. We called the hotel a week in advance to request a room on the top floor facing the street and we ended up getting a room on the second floor facing... a wall! Very quiet indeed but not ideal if you suffer from claustrophobia.

The hotel is in a brilliant location - handy for the underground and the Gloria Elevator and walking to the main square by the river takes under 10 minutes. Hotel represented very good value for money and was very clean. Good breakfast too!

The location was fabulous and we did add another night. The room was adequate but not very comfortable and the 4 flights of stairs were difficult. Breakfast was fine. We were misdirected to Hotel Roma at the airport and ended up walking all over town with our luggage and ended up in a taxi.

Best thing about this hotel is its location near to Avenida and restauradores which is why I picked it as can walk to most places. Rooms are basic and a bit old but comfortable. Breakfast was continental but reasonable choice on offer. Overall good value for money for location.

The room was just off one of the major avenues and a close walk to most major sights. The room was acceptable but very basic (felt a bit like a dorm room but was clean and big enough for myself and my husband.)

This was my first time at Pensao Residencial Roma, and I think it was a very good choice, above all if compared with other big and expensive hotels in the same town. Four years ago I went in another one: it was expensive but old and dirty. On the contrary, Pensao Roma is in an excellent position, and offers every facility. Of course... you need goog legs & training if your room is on the 4th floor! (but indeed we knew, thanks to the website, so no problem)

It's cheap, it's on only a pension. It have not elevator. The four stars closed the pension name don't hit the nail on the head with hotels with same stars. Remind, it's only a clean pension. It depends what do you looking for...

Incredible. We stayed in a very big room. The hotel it's very near to teh center. I can't remember anything bad.

The location is perfect and the staff is nice (actually like most of the Portuguese). The room was tiny and on the top floor ... as requested because I guessed that was the price to pay for having a quiet room. Breakfast all right . Certainly not a too luxurious place... but who cares; the environment is ideal. Good deal.

The hotel is well located, near the historical center. The room occupied was dark and noisy due to its situation close to the reception desk. Avoid staying at room 108 and more generally the 1st floor

Ottima posizione in centro città.Prima colazione con servizio a buffet con scelta di cibi dolci e salati. Camere spaziosa e pulita. No Ascensore. Giudizio positivo.

The location of the hotel is excellent and services provided too. However,we would recommend to replace the locks on the doors and general maintenance of the room (e.g.conectors were out of the wall in our room).

Nice rooms. Reception is one the second floor and rooms are up on higher floors with no elevators. I bit of a problem with a lot of luggage. Overall large, quiet, clean rooms in a good location.

Pensão Residencial Roma has an excellent location quite near the Praca dos Restauradores. Our double room was surprisingly large, the air conditioner worked perfectly, and the bathroom was very good. Good breakfast, friendly and competent staff. We would definitely stay at this hotel again. There is no need to take a taxi from the airport - we did, and were fooled by the taxi driver - as there is a bus stop for the airport bus and also a metro station just a few minutes away from the hotel (Praca dos Restauradores). If you are interested in going by tram in Lisbon, you just need to walk (approximately five minutes) to the Praca da Figueira: here you will find nos. 5, 12, and 28.

Quite a good hotel. Excellent location for the city, in a quiet side street. We booked an apartment for four persons, and were given two rooms, excellent price. Airco works well. There's no lift, but we did not mind.

I first stayed at Rsidencia Roma in 1987--- I always recommend it for excellent value for money and great location--- and pleasant staff. I'll definitely be returning another year.

There is no elevator in this hotel. We had a room on the 3rd and 4th floors and it was a pain to lug our luggage up via the stairs.

Perfect location, excellent prices, terrific breakfast for modest hotel. Friendly management. Spacious, no frills but nice room and bathroom. It would help if it were not so poorly lit, making it seem dingy. There is NO elevator and it is 2 flights up just to reception. Beware if this is a concern. Maids at breakfast time sit in kitchen yelling at each other. Complaints do nothing--if you're noise sensitive, a 1st floor room may be a problem.

Excellent location. Great stay

I was really suprised about the hotel room. It was very clean and very big. It looked like they just made the bathrooms new. It was very easy to find and it lies directly in the heart of Lissabon (but still quit). I would recommend this location to everybody!!! We loved our stay there!

All very good.

Poor breakfast, virtually no kitchen.

Handy and perfectly acceptable hotel. Breakfast room too crowded and choice limited however staff helpful.

The hotel map could have given more details. Even the taxi driver had some difficulty to find out the exact position of the hotel from the map. Our room is located on the 6th floor in a building without lift. With heavy bags it is very difficult to negotiate the staircase. The hotel staff offered no assistance. It is located near to an underground station, which makes it an ideal place for traveller who want to see the place by themselves. The hotel, being located in a side street, is quiet and our spacious and clean Family Room is equpped with a kitchen with utencils.

Bonne pension pas trop cher proche toutes commodités et des activités de Lisbonne.

Good room but a little small.

It's a really good choice if you like to stay in the centre. Rooms are very simple, but it's ok for the price.

Very good location and very clean extra

Everything was very good, the only comments refers to the breakfast (the same every day) and missing shampoo in the bathroom.

Good place. Just one issue when arriving, the employee told us that the room has been cancelled during the afternoon. In fact it was not the case, but was probably due to a mistake done by another employee.