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Hotel Metropol & Spa - Zermatt

4 star Hotel Zermatt

Matterstrasse 9 - Zermatt

Price starting from CHF 140.00
The 4-star Hotel Metropol & Spa in Zermatt boasts charming accommodations in the heart of Zermatt and enchants guests with beautiful views over the Matterhorn mountain. The hotel has a full-service spa and wellness center with an indoor swimming pool, as well as a children's pool.

Zermatt is located in the canton of Valais, in Switzerland, at the foot of the Matterhorn in the Pennine Alps, and is a world famous Swiss spa and ski destination. Skiing in Zermatt is split up into the four different areas of Sunnegga, Gornergrat, Klein Matterhorn, and Schwarzsee.

Located on the green outskirts of the car-free Zermatt village, hotel guests enjoy a quiet and relaxed ambience as well as easy access to the train and cable car stations. The Metropol & Spa features a nice restaurant, a garden, a terrace, and is an ideal family hotel at the Matterhorn mountain. Complimentary wireless Internet access is available throughout the building.

Pets are not allowed at the property. 
Guest Rating
Guest Rating 9.0 Wonderful!
Based on TripAdvisor votes

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Breakfast at Hotel Metropol & Spa

A free buffet breakfast is available between 7:00 AM and 10:30 AM.

Facilities at Hotel Metropol & Spa

  • Bar
  • Restaurant/Dining
  • Baby sitter
  • Laundry service
  • Lift/elevator
  • Room service - limited hour
  • Garden
  • Gym
  • Indoor swimming pool
  • Children swimming pool
  • Ski room
  • Multilingual staff
  • Front desk - safety deposit box
  • Luggage room
  • Sauna
  • Steam bath
  • Massages
  • Spa/Wellness Centre
  • Hydromassage Jacuzzi
  • Private ski bus
  • Shuttle service from and/or to the railway station
  • Internet/Email services

Know before you go

  • This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in: between 2 PM and 10:00 PM.

Check-out: before noon.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Metropol & Spa is also known as

Metropol Hotel
Metropol Hotel Zermatt

Hotel Metropol & Spa reviews by TripAdvisor

Room Details

Hotel Metropol & Spa has 22 guest rooms. Rooms open onto balconies. LCD televisions in each room offer entertainment at the end of a long day. Business travelers visiting the Zermatt area will have access to free wireless high-speed Internet access as well as desks and safes.

A pillow menu allows visitors to select their perfect pillow for a good night's sleep. Private bathrooms are outfitted with bathrobes, slippers and hair dryers. Refrigerators and minibars are supplied in each room to facilitate basic travel needs.

Bathroom toiletries are provided free of charge. A turndown service is available.

Accommodation Services

  • Mini bar
  • Mini fridge
  • Hairdryer in each room
  • Safe
  • Desk
  • Terrace/Balcony
  • LCD flat screen TV
  • Wireless Internet access

How to reach Hotel Metropol & Spa

By car
Zermatt is a car-free town, therefore go by car until the Matterhorn Terminal Täsch and park your car there. Take the train until Zermatt train station. Exit the station and take either an electric taxi or ask the hotel for a pick up service, subject to charges.

By train
From Zermatt train station take either a taxi or ask for the hotel's shuttle-service, subject to charges.

Distances from Hotel Metropol & Spa

Mountaineers Cemetery - 0.2 km / 0.1 mi
Matterhorn Museum - 0.2 km / 0.1 mi
St. Mauritius Church - 0.2 km / 0.1 mi
Gornergrat Station - 0.3 km / 0.2 mi
Zermatt-Furi Gondola - 0.8 km / 0.5 mi
Sunnegga Ski Resort - 1.8 km / 1.1 mi
Riffelberg Express Gondola - 2.5 km / 1.5 mi
Matterhorn Express II Cable Car - 2.5 km / 1.6 mi
Furi Ski Area - 2.5 km / 1.6 mi
Furi - Trockener Steg Cable Car - 2.5 km / 1.6 mi
Gorner Ridge - 5 km / 3.1 mi
Klein Matterhorn Cable Car - 5.9 km / 3.7 mi
Matterhorn Golf Club - 7.8 km / 4.8 mi
Matterhorn - 8.5 km / 5.3 mi
Breithorn - 8.8 km / 5.5 mi
The preferred airport for Hotel Metropol & Spa is Geneva (GVA-Cointrin Intl.) - 128.5 km / 79.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hotel Metropol & Spa

  • Private ski bus
  • Shuttle service from and/or to the railway station