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Hotel Helvetia - Zermatt

2 star Hotel Zermatt

Bahnhofstrasse 72 - Zermatt

Price starting from CHF 90.00
Formerly known as Hotel Restaurant Burgener, the Helvetia Hotel in Zermatt is conveniently located on Bahnhofstraße, the Alpine town’s main street, close to the train station and the cable car. Shopping and nightlife venues are literally at the doorstep of this affordable Zermatt accommodation, so entertainment is made easy.

Despite the name change, at the Helvetia Hotel the outstanding kitchen team and the perfect location in the center of the ski resort of Zermatt remain unchanged. With 50 seats, the restaurant’s larger dining room enjoys an attractive view on the bustling main street and there is a second more informal room, seating up to 40 people. Over the last few years, the restaurant has become a firm favorite with tourists and locals alike. The restaurant serves Swiss cuisine and it is open for breakfast, lunch, dinner, drinks, and afternoon tea (reservations are required for lunch and dinner). A new addition in the dining section is the exclusively Swiss wine list. The hotel offers complimentary wireless Internet access, safe-deposit box at front desk, complimentary newspapers in lobby, ATM/banking, gift shops/newsstand, a grocery store, coffee in the lobby, and multilingual staff.

Please consider that Zermatt is car-free. By car, you can only reach the town of Täsch, 3 miles (5 km) before Zermatt. There, you can leave your vehicle in one of the multi-story car parks, some of which do also offer outdoor parking spaces, as well as a taxi service to and from Zermatt. Also, the shuttle trains of the Matterhorn Gotthard Railway between Täsch and Zermatt run in 20-minute intervals.

Please note that the hotel has no elevator. Pets are allowed. Guests who wish to bring pets should contact the property for more details. 
Venere Guest Rating
Guest Rating 7.4 Good
Based on 11 hotel reviews © 2015

staff friendly and helpful; very nice breakfast; convenient location for shopping,...

Venere Guest, Switzerland
Read Venere Reviews

Check Availability at Hotel Helvetia

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids


Breakfast at Hotel Helvetia

A free breakfast is served between 7:30 AM and 10:00 AM.

Facilities at Hotel Helvetia

  • Bar
  • Restaurant/Dining
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Internet/Email services
  • Minimarket
  • Gift shop
  • Shops in the hotel
  • Pets accepted
  • Ski room

Know before you go

  • Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in: between 2 PM and 8 PM.

Check-out: before 11 AM.

Please contact the property ahead of time if you are planning to arrive after 8 PM. Guests arriving by car should note that the city of Zermatt is car-free and transportation by shuttle or taxi is required to get to the hotel. For more information and detailed instructions, please contact the property prior to arrival; contact information can be found on the booking confirmation.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: CHF 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You’ll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.05 per night for guests aged 6-15 years old. This tax does not apply to children under 5 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.











Hotel Helvetia reviews

6.7 Fair
  • August 2012
  • Venere Guest
  • Couple
  • USA

Had not noticed reviews about "no lift" until the night before. We sent an email with a request for 1st floor as we both have health conditions. They were able to honor our request and help with the bags. The room was minimal but a good price for Zermatt. Breakfast was good and the room bright and sunny.

8.2 Very Good
  • September 2011
  • Venere Guest
  • Group
  • Switzerland

We knew that the room is facing the main street, however who could knew that the pubs are very noisy at night (usually until 2am). Other than that it was very nice stay. Rooms are small but cozy, breakfast was nice and staff was very competent. If I can recommend take the room on the 3rd floor facing the other side of street. Location is great as it is in the middle of all. Overall we were satisfied and I can recommend this hotel.

7.5 Good
  • April 2011
  • Venere Guest
  • Couple
  • Thailand

Hotel is located in the good area of Zermatt, however, it is opposite bar, could not sleep well until it closed. Restaurant is good, breakfast is ok.

9.9 Outstanding!
  • April 2012
  • Venere Guest
  • Family with young children
  • Luxembourg

8.8 Excellent
  • February 2011
  • Venere Guest
  • Couple
  • Switzerland

7.7 Good
  • December 2010
  • Venere Guest
  • Single traveller
  • Australia

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Reviews in other languages
7.0 Good
  • February 2013
  • Venere Guest
  • Couple
  • Switzerland

8.0 Very Good
  • October 2010
  • Venere Guest
  • Couple
  • France

  • March 2014
  • Venere Guest
  • Single traveller
  • Germany

7.2 Good
  • July 2013
  • Venere Guest
  • Couple
  • Germany

Hotel Helvetia reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your pet-friendly accommodation at the 14-room Hotel Helvetia. Cable TV channels offer entertainment at the end of a busy day. Business travelers visiting the Zermatt area will have access to free wireless high-speed Internet access. Private bathrooms are outfitted with hair dryers. Additional comforts include blackout drapes/curtains.

Accommodation Services

  • Hairdryer in each room
  • Cable TV
  • Wireless Internet access

Distances from Hotel Helvetia

Matterhorn Museum - 0.1 km / 0 mi
St. Mauritius Church - 0.1 km / 0.1 mi
Mountaineers Cemetery - 0.1 km / 0.1 mi
Gornergrat Station - 0.4 km / 0.3 mi
Zermatt-Furi Gondola - 0.7 km / 0.4 mi
Sunnegga Ski Resort - 1.9 km / 1.2 mi
Riffelberg Express Gondola - 2.4 km / 1.5 mi
Matterhorn Express II Cable Car - 2.4 km / 1.5 mi
Furi Ski Area - 2.4 km / 1.5 mi
Furi - Trockener Steg Cable Car - 2.4 km / 1.5 mi
Gorner Ridge - 5 km / 3.1 mi
Klein Matterhorn Cable Car - 5.8 km / 3.6 mi
Matterhorn Golf Club - 7.9 km / 4.9 mi
Matterhorn - 8.3 km / 5.2 mi
Breithorn - 8.8 km / 5.5 mi
The preferred airport for Hotel Helvetia is Geneva International Airport (GVA) - 128.4 km / 79.8 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 km and mile.