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Hotel Alpenroyal - Zermatt

3 star Hotel Zermatt

Riedweg 96 - Zermatt

Price starting from CHF 94.00

A rooftop terrace and free breakfast are just some of the great things you'll find at Hotel Alpenroyal, an excellent solution for guests looking for Zermatt ski hotels that are near skiing.

Wake up to a nice breakfast or enjoy an evening meal at this 3 star Zermatt hotel as it has its own restaurant. If you are in need of rest and relaxation you can find a spa tub, a sauna and a steam room on offer. Unwind with some laps as this hotel features an indoor pool. There is also a bar/lounge where guests can enjoy drinks after a long day. Multilingual staff can provide tour/ticket assistance.

Guests can make use of the free Wi-Fi. The front desk has a safe and is open during limited hours. You will also find a fireplace in the lobby. Other amenities include a train station pick-up service, dry cleaning/laundry and an elevator (lift).

Venere Guest Rating
Guest Rating 9.0 Wonderful!
Based on 11 hotel reviews © 2015

To access the hotel, you have to go around with the street and climb a bit. Otherw...

Venere Guest, France
Read Venere Reviews

Check Availability at Hotel Alpenroyal

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids


Breakfast at Hotel Alpenroyal

A free buffet breakfast is available between 7:30 AM and 10:30 AM.

Facilities at Hotel Alpenroyal

  • Sauna
  • Steam bath
  • Hydromassage Jacuzzi
  • Dogs allowed
  • Laundry service
  • Lift/elevator
  • Entire property is non-smoking
  • Pets accepted
  • Bar
  • Restaurant/Dining
  • Luggage room
  • Multilingual staff
  • Front desk - safety deposit box
  • City tour
  • Indoor swimming pool
  • Ski room
  • Internet/Email services
  • Shuttle service from and/or to the railway station

Know before you go

  • This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in: between 2 PM and 10 PM.

Check-out: before 11 AM.

Please contact the property ahead of time if you are planning to arrive after 10 PM.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per day
  • Rollaway bed fee: CHF 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You’ll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests aged 6-15 years old. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovation and closures

The following facilities will be closed from 29 April 2015 to 15 May 2015 (dates subject to change):
  • Swimming pool
  • Sauna

National rating

Hotelstars Union assigns an official star rating in Switzerland. This property is rated 3 star and is displayed on this page as 3 stars.

Hotel Alpenroyal is also known as

Hotel Alpenroyal
Alpenroyal Hotel Zermatt











Hotel Alpenroyal reviews

8.9 Excellent
  • June 2009
  • Venere Guest
  • Family with young children
  • Belgium

Even though it is not located right in the center, the "secret" passage leads you directly there. We were surprised to learn in Tasch,that you cannot reach Zermatt by car, only by train or by private taxi.

9.4 Outstanding!
  • July 2008
  • Venere Guest
  • Family with older children
  • USA

This hotel has one of the more interesting enterances I have seen.

9.9 Outstanding!
  • October 2007
  • Venere Guest
  • Couple
  • Canada

We loved the hotel and the staff was very friendly and accomodating. Even though they did not receive a copy of our reservation from, they were able to accomodate us with a beautiful room. Would definitely stay there again.

5.1 Ordinary
  • July 2007
  • Venere Guest
  • Couple
  • Chile

Our general experience in the hotel was fine. There is a nice hot swiming pool and the bed rooms are quite confortable. But the experience with the reception was horrible. When we got to Zermat we had to walk 15 minutes carrying owr luggage to reach the hotel (most hotels pick their guests in Electrical cars but we weren´t). When we arrived the receptionist (a young guy) didn´t know anyting about our reservation so we had to struggle for a room. At last he told us he was going to give us one of the rooms with Matterhorn view, but you had to go to a corner of the room to see it. Later, we went to have dinner and came back about 10 in the night, finding the hotel completely closed and nobody to hear us calling. Finally a very nice lady came out from the hotel across the street, wich is run by the same family, and told us that the receptionist should have warned us about the hotel closing at night (we should have taken the key, but we hadn´t been told). The last day we required to be taken in the electrical car (during our stay we had cheked there was also one car in our hotel but they didn´t use it) back to the train station but the receptionist (a girl this time) told us the driver was on hollyday so it was not possible. We were quite angry because the car was parked right beside the hotel. We went to the hotel across the street in case we found a better service, and surprise... they gladly took us to the train station. Obviously in this hotel the receptionists are undertrained, and next door the staff is something else, so I would prefere to have gone there. The rest of the experience was fine, but I would go elsewere next time.

9.9 Outstanding!
  • July 2007
  • Venere Guest
  • Couple
  • Canada

Highly recommended

9.9 Outstanding!
  • July 2013
  • Venere Guest
  • Single traveller
  • USA

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Reviews in other languages
9.9 Outstanding!
  • August 2014
  • Venere Guest
  • Couple
  • Switzerland

9.7 Outstanding!
  • February 2014
  • Venere Guest
  • Single traveller
  • Switzerland

8.9 Excellent
  • August 2007
  • Venere Guest
  • Couple
  • France

9.2 Wonderful!
  • August 2014
  • Venere Guest
  • Family with older children
  • Switzerland

Hotel Alpenroyal reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your pet-friendly accommodation at the 31-room Hotel Alpenroyal. Televisions in each room offer entertainment at the end of a long day. Corporate travelers will benefit from free wireless high-speed Internet access as well as desks, safes and phones during their Zermatt visit. Private bathrooms are outfitted with hair dryers.

Accommodation Services

  • Telephone
  • Extra beds
  • Hairdryer in each room
  • Safe
  • TV
  • Desk
  • Wireless Internet access

Distances from Hotel Alpenroyal

Gornergrat Station - 0.4 km / 0.3 mi
Mountaineers Cemetery - 0.5 km / 0.3 mi
St. Mauritius Church - 0.5 km / 0.3 mi
Matterhorn Museum - 0.5 km / 0.3 mi
Zermatt-Furi Gondola - 1.1 km / 0.7 mi
Sunnegga Ski Resort - 1.4 km / 0.9 mi
Riffelberg Express Gondola - 2.7 km / 1.7 mi
Matterhorn Express II Cable Car - 2.8 km / 1.7 mi
Furi - Trockener Steg Cable Car - 2.8 km / 1.7 mi
Furi Ski Area - 2.8 km / 1.7 mi
Gorner Ridge - 4.9 km / 3 mi
Klein Matterhorn Cable Car - 6.1 km / 3.8 mi
Matterhorn Golf Club - 7.6 km / 4.7 mi
Matterhorn - 8.8 km / 5.5 mi
Breithorn - 8.9 km / 5.5 mi
The preferred airport for Hotel Alpenroyal is Zurich (ZRH) - 170.6 km / 106 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 km and mile.

Transportation services Hotel Alpenroyal

  • Shuttle service from and/or to the railway station