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Westbahn Hotel - Vienna

4 star Hotel Vienna

Pelzgasse 1 - Vienna

Price starting from 59 .00
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The Hotel Westbahn is situated in the very heart of Vienna, within a stone's throw of the Westbahnhof railway station, Mariahilferstrasse, and other major tourist attractions.

An old Viennese inner yard with a historical fountain allows guests to enjoy the special atmosphere of this unique cultural metropolis.

The property features creative, stylishly-furnished interiors created by Professor Hans Hoffmann-Ybbs, elegant bio-suites, well-equipped business-class rooms, spacious and comfortable family rooms, conference rooms, and even a cozy bar. Complimentary wireless Internet is available, and guests will appreciate the convenience of an Internet point as well as the relaxing environs including a terrace and garden.
Venere Guest Rating
Guest Rating 7.2 Good
Based on 80 hotel reviews © 2014 Venere.com

We stayed 4 days and location was excellent. Access to transportation was very eas...

Venere Guest, Canada
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Breakfast at Westbahn Hotel

Breakfast is served each morning for a fee.

Facilities at Westbahn Hotel

  • Bar
  • Laundry service
  • Lift/elevator
  • Entire property is non-smoking
  • Garden
  • Limousine service
  • Shuttle service from and/or to the airport
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • City tour
  • Meeting Room
  • Conference room
  • Internet/Email services

Know before you go

Check-in: after 2 PM.

Check-out: before 11 AM.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 13 per person (approximately)
  • Self parking fee: EUR 9 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

National rating

Hotelstars Union assigns an official star rating in Austria. This property is rated 4 stars and is displayed on this page as 4 stars.

Westbahn Hotel is also known as

Westbahn Hotel
Westbahn Hotel Vienna

7.3

Clean

7.3

Location

6.8

Quiet

7.0

Spacious

7.3

Service

Westbahn Hotel reviews

1.5
  • July 2013
  • Venere Guest
  • Family with older children
  • India

Thogh the location is good everything else is pathetic. Should look for other hotels in the vicinity.

8.6 Excellent
  • June 2013
  • Venere Guest
  • Family with older children
  • Mexico

EXCELLENT LOCATION NEXT TO THE TRAIN STATION AND CLOSE TO DOWNTOWN. STAFF WELL PREPARED AND EAGER TO HELP. RESTAURANTE EXPENSIVE

10 Outstanding!
  • May 2013
  • Venere Guest
  • Mature couple
  • Australia

Great spot. Close to train station, public transport and restaurants. Service helpful and friendly and nice clean rooms with plenary of space.

7.4 Good
  • September 2012
  • Venere Guest
  • Not Specified
  • Croatia

Value for money . Nice location . Professional staff provided us with a spacious room , and was truly helpful overall . Very clean . Probably not a 4 star hotel , but worth returning to as a safe choice .

8.3 Very Good
  • May 2012
  • Venere Guest
  • Not Specified
  • GB

Stayed here for two nights either side of our football trip to Munich. Great hotel, best location. Would stay again. Thank you Venere, come up trumps again!

8.7 Excellent
  • August 2011
  • Venere Guest
  • Family with young children
  • Czech Republic

Perfeclty located near the Metro station.

6.5 Fair
  • May 2010
  • Venere Guest
  • Single traveller
  • Denmark

It is definitely not a modern 4-star Hotel. Maybe it was a 4-star in the early 80s, and all the furniture and interiors remind of that. Now it is a 3 star, or 3 plus. Nowadays there are much better Hotels for the same price. For 77 euros a night I did not even get the breakfast. But, it is facing the railway/metro station Westbanhof, and across the road starts Mariahilfestrasse, the street of shopping. So, very convenient location, and that's what I needed for my 2-night stay.

8.5 Excellent
  • April 2010
  • Venere Guest
  • Family with young children
  • Italy

Everything ok. Nice place,large room ,quite area, and in front of metro station. Only we have paid for 3 adults, also the 3rd bed, for children.

9.9 Outstanding!
  • June 2009
  • Venere Guest
  • Family with older children
  • Japan

Thank you very much for the very kind and communicative lady at the front desk!

9.9 Outstanding!
  • May 2009
  • Venere Guest
  • Family with older children
  • Mexico

Nice place, good location and excellent price in cuadruple room. The staff was very disposeed and the breakfast is expensive but excellent.

6.8 Fair
  • May 2009
  • Venere Guest
  • Not Specified
  • Norway

Twin bed. Holiday. Difficult to open windows. Traffic-noise frustrating. Unusual to pay for tea and coffee when you have a hot water boiler in the room.

4.9 Ordinary
  • January 2008
  • Venere Guest
  • Not Specified
  • BE

We stayed at Westbahn with two adults and two children. The family room contained a double bed with two couches converted into two rather uncomfortable single beds. People at the reception where friendly. Breakfast was very good and free for the kids.

3.7
  • January 2008
  • Venere Guest
  • Family with older children
  • Switzerland

In my opinion, this is by no means a 4 star hotel. No noise-proof windows, no chair in room. No bathtub, shower too narrow for comfort. Very small elevator. Cleanliness in room/bathroom: Dust on table. 1 of our 2 rooms was acceptable, the other one much smaller. Big asset: really close to station and public transport.

8.2 Very Good
  • November 2007
  • Venere Guest
  • Mature couple
  • Australia

This hotel is in an excellent location. Its proximity to the Westbahnhof railway station makes it accessible to any part of vienna, be it by bus,train or tram. The railway station is also the main access to any train travel west of Vienna. We bought a Vienna card which gave us access to all transport options and discounts galore. We found the hotel to be an excellent choice. It is competitively priced. There are plenty of places nearby to get meals or buy food, including the railway station. The hotel can provide tourist information as can the railway station. If you like walking Vienna central is nearby. Plenty of shops also nearby for the shopaholics. Breakfast is served at the hotel. It is good but expensive. We sussed out a few other places. Take a German phrase book. We travelled all over Vienna on public transport with no trouble at all. The staff are good. The internet access is great. The only negative and it is a big one is not the fault of the hotel. Austria is one of the last EU countries to ban smoking in public places and if you aren't used to it you will notice it. Even the bedding smelt of smoke. We felt sorry for the staff as they had to leave the front doors open, but this only meant the smoke was forced upstairs. All in all if you can't stand cigarettes don't go to Vienna; if you can this hotel is a great choice, as long as you don't need a big room.

3.6
  • May 2007
  • Venere Guest
  • Young couple
  • Switzerland

The breakfast surcharge was presented to be of 13 euros (instead of 11 as published on the site) even if, after a short "complain" we were granted the rate as it appeared on the page we had printed out. The hotel's structure is old and it does not hide it... the rooms are not big (we stayed in a double room): our accomodation did not possess a pleasant smell (a mixture of cigarettes and sweat... not to talk about the bathroom). The moquette and the walls are not very clean. The shower in the bathroom has been quite an experience: we had to squeeze the shower itself in order for the water to flow at a just tolerable pressure and the drainage was awful ( a pool, 10 cms high, formed after just a fistful of seconds). The breakfast, despite what we could observe from other visitors' comments, was not a 4 stars hotel breakfast (I strongly recommend that you go out, reach Vienna's center and find one of the beautiful Cafès there to find a way better offer, at almost the same price!). Another comment on the breakfast: it's been the first time in my lifetime that (in a 4 stars hotel as well as in 3 stars ones...) I've been told that if I wanted an espresso (or cappuccino or anything else except from the terrible water-coffee they serve or from tea) it would have not been included in the breakfast rate... As an overall comment, I'd say that for the same price you can find a way better accomodation. The surroundings are not worth visiting and the closeness to the station is not helping with all the noises coming from the street. The public transportation system is awsome: reliable and capillar... Do not bother trying to find an accomodation in the very center of Vienna: you can easily and comfortably reach there... even from Grinzing! I would not recommend the stay in this Hotel.

7.2 Good
  • January 2007
  • Venere Guest
  • Family with young children
  • Italy

Good hotel and very nice people. It is a pity that the hotel does not have a restaurant (not too many in the sorroundings).

1.5
  • December 2006
  • Venere Guest
  • Family with young children
  • Italy

Room was very little. service was not good. elevator was little and old and really unsecure (not suggest with children). there was not bath, just shower. sigarette smell anywhere. anyway I can't believe this is a four star hotel. i will sure not come back in that place. not recomend.

7.4 Good
  • July 2006
  • Venere Guest
  • Single traveller
  • USA

this is by no means a 4 star hotel. However, it is convenient and a decent 3 star. Its at the rail station - while not really convenient to anything but the rail, thats enough to get around.

9.9 Outstanding!
  • September 2005
  • Venere Guest
  • Single leisure traveller
  • USA

The people at the desk were very friendly and knowledgable. The breakfast was excellent and the internet service was very useful. The location was especially nice after a long day of walking and sightseeing. All in all, this is a great place to stay.

5.9 Ordinary
  • August 2005
  • Venere Guest
  • Heterosexual Couple
  • Canada

The web listing led us to believe that breakfast was included. It wasn't, and was an additional 18 euros. They also tried to charge us 8 euros for 2 local phone calls. The rates are apparently posted somewhere, but not anywhere we looked.

4.6 Ordinary
  • August 2005
  • Venere Guest
  • Couple with children
  • Qatar

The only good thing about the hotel is it's location at the Vienna station andit's breakfast. In no way it seems like a 4-star hotel as claimed on the website. The family rooms (for 4 people) are actually double rooms with sofas converted into bed, which are not at all comfortable. The street noice is unbearable during the night and lack of ventillation forces you to keep the windows open, making the problem worse. I am sure tere would be better hotels than this in the close proximity of the Vienna station. Would not recommend this for families.

5.7 Ordinary
  • July 2005
  • Venere Guest
  • Group of friends
  • Hong Kong

It was very convenient as we travel by railway. The hotel was just opposite to the station & it takes less than 3 minutes' walk. However, our room was quite noisy as it near the main road. Besides, it was hot during our stay in Jun.

9.8 Outstanding!
  • June 2005
  • Venere Guest
  • Family Group
  • United Kingdom

The staff of the Westbahn could not have been more friendly or helpful. Breakfast while not included in the price was good value for money and very good. My wife and 2 young children thoroughly enjoyed our stay and would recommend the hotel Westbahn to anyone. The location was also extremely good with most major sights only a few underground stops away. We will be visiting Vienna again for sure and will most definately be stopping at the Westbahn. If I had any grumble at all it would be that air conditioning would be benefical. Finally, the open court yard was quite delightful. Many thanks to the staffa nd owners :)

6.1 Fair
  • June 2005
  • Venere Guest
  • Single corporate traveller
  • Germany

I estimate the relationships between price and quality not very well. It is a four stars hotel, but in a close to the railway station area location and has not a very modern attire.

5.7 Ordinary
  • May 2005
  • Venere Guest
  • Not Specified
  • Italy

Pur essendo un albergo a 4 stelle, manca di molte cose: non c'è un porta asciugamani nel bagno, non c'era lo shampoo,non c'era nulla per posare la valigia , l'armadio era piccolissimo, e l'aria condizionata non funzionava. Era molto pulito ed il personale gentile ma attenzione che la colazione non è compresa (9 euro), posizione ottimale per la metro (100 mt).

7.8 Good
  • May 2005
  • Venere Guest
  • Family Group
  • Germany

This hotel has nice location. We could go anywhere by train, tram as we want.We want to come back again here in near future.

7.2 Good
  • September 2004
  • Venere Guest
  • Group of friends
  • United Kingdom

I.in behalf of my friends we thank you to all the people in the hotel who are warm and friendly to us during our stay.We like the location of the hotel very much its accessible to transportation and shopping center.We wish all the best to all the staff of Westbahn Hotel.Thanks a lot.

9.6 Outstanding!
  • August 2004
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

We had a great time in Vienna the hotel is in a good location - especially if you are travelling by train. Day and Night Staff were fantastic, very easy to talk to and spoke excellent English. The only drawback was that there is not any air conditioning. We would recommend this hotel to anyone as long as it isn't too hot at the time.

6.2 Fair
  • August 2004
  • Venere Guest
  • Heterosexual Couple
  • USA

When we checked out we will double billed and American Express is now trying to fix the problem. We found it on the internet and payed the price when we made the reservation. We were also led to believe that the breakfast buffet would be part of the price but apparently it was not. One of the employees was very good but the others were very average. The temperature outside was very hot and the room was also hot as a result. There was no veltilation. Also with the windows open we could hear everthing in the courtyard and also in the rooms around us. The location was very good for us as it was near the train station and public transportation.

9.2 Wonderful!
  • August 2004
  • Venere Guest
  • Group of friends
  • United Kingdom

Since we arrived from the west of Vienna, the hotel was in a perfect location, a 2 minute walk from the WestBahnhof. Value for money was excellent at the Westbahn. I would recommend it to anyone who doesn't want to spend a vast amount of money on accomodation in Vienna, whilst at the same time enjoy a clean and friendly hotel. The staff were very welcoming and were more than happy to answer all our questions and provide useful recommendations on where to go and what to do etc. I would go back to this hotel.

7.8 Good
  • January 2004
  • Venere Guest
  • Family Group
  • Turkey

Easy to connect the center of the city:Sightseeing.One thing we don't feel good is the bill charged for the coffee and snacks on the fridge. We thought they are a kind of welcome service.

7.6 Good
  • November 2003
  • Venere Guest
  • Group of friends
  • Philippines

Room was fine but bathroom could use a little work good location I expected a bit more though for what i paid

3.5
  • August 2003
  • Venere Guest
  • Family Group
  • United Kingdom

price quoted was inclusive of breakfast. But we were charged 8 euro per head increasing our price by 160 euros which was a poor value in comparison with other 4 star hotel prices. If we knew , we would have had breakfast elsewhere at cheaper price or would have booked other hotels offering better value services. In room tea coffee facilities -overstated by giving an impression that these are complimentary. These were in fact ridiculously priced. There is room for much improvement in the fields of representing the price and in room facilities.

6.8 Fair
  • May 2003
  • Venere Guest
  • Family Group
  • Italy

Quality of room and hotel less then 4 stars

1.7
  • January 2014
  • Venere Guest
  • Single traveller
  • France

9.2 Wonderful!
  • August 2011
  • Venere Guest
  • Young couple
  • Germany

7.8 Good
  • August 2010
  • Venere Guest
  • Family with older children
  • USA

8.4 Very Good
  • June 2009
  • Venere Guest
  • Single traveller
  • Hong Kong

2.9
  • May 2008
  • Venere Guest
  • Single traveller
  • Switzerland

8.7 Excellent
  • June 2007
  • Venere Guest
  • Not Specified
  • Germany

7.6 Good
  • June 2006
  • Venere Guest
  • Not Specified
  • Germany

7.6 Good
  • June 2006
  • Venere Guest
  • Family Group
  • Austria

8.8 Excellent
  • May 2006
  • Venere Guest
  • Single corporate traveller
  • Germany

2.8
  • October 2005
  • Venere Guest
  • Heterosexual Couple
  • Spain

8.1 Very Good
  • April 2005
  • Venere Guest
  • Group of friends
  • Italy

7.8 Good
  • January 2005
  • Venere Guest
  • Family Group
  • Italy

7.7 Good
  • November 2004
  • Venere Guest
  • Heterosexual Couple
  • Italy

6.4 Fair
  • September 2004
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

8.1 Very Good
  • September 2004
  • Venere Guest
  • Family Group
  • Italy

5.7 Ordinary
  • August 2004
  • Venere Guest
  • Heterosexual Couple
  • Italy

9.3 Wonderful!
  • August 2004
  • Venere Guest
  • Couple with children
  • Russia

7.5 Good
  • May 2004
  • Venere Guest
  • Heterosexual Couple
  • Germany

7.2 Good
  • August 2003
  • Venere Guest
  • Single leisure traveller
  • France

6.6 Fair
  • May 2003
  • Venere Guest
  • Family Group
  • Italy

7.9 Good
  • April 2003
  • Venere Guest
  • Couple with children
  • Switzerland

7.9 Good
  • February 2003
  • Venere Guest
  • Family Group
  • Taiwan Region

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Reviews in other languages
10 Outstanding!
  • June 2014
  • Venere Guest
  • Not Specified
  • Uruguay

8.4 Very Good
  • January 2008
  • Venere Guest
  • Group
  • Mexico

4.7 Ordinary
  • April 2014
  • Venere Guest
  • Young couple
  • Italy

9.4 Outstanding!
  • December 2013
  • Venere Guest
  • Family with older children
  • Italy

9.5 Outstanding!
  • December 2013
  • Venere Guest
  • Young couple
  • Italy

9.1 Wonderful!
  • July 2013
  • Venere Guest
  • Single traveller
  • Italy

6.3 Fair
  • January 2007
  • Venere Guest
  • Not Specified
  • Italy

8.2 Very Good
  • May 2006
  • Venere Guest
  • Family Group
  • Italy

8.6 Excellent
  • April 2006
  • Venere Guest
  • Couple with children
  • Switzerland

5.1 Ordinary
  • September 2005
  • Venere Guest
  • Couple with children
  • Italy

6.8 Fair
  • January 2005
  • Venere Guest
  • Heterosexual Couple
  • Italy

7.8 Good
  • August 2004
  • Venere Guest
  • Family Group
  • Italy

7.3 Good
  • October 2006
  • Venere Guest
  • Family with older children
  • France

3.1
  • May 2014
  • Venere Guest
  • Single traveller
  • Austria

6.8 Fair
  • December 2013
  • Venere Guest
  • Austria

4.3 Ordinary
  • January 2013
  • Venere Guest
  • Young couple
  • Germany

8.5 Excellent
  • March 2014
  • Venere Guest
  • Single traveller
  • Netherlands

5.5 Ordinary
  • September 2007
  • Venere Guest
  • Family with young children
  • Italy

9.7 Outstanding!
  • September 2004
  • Venere Guest
  • Family Group
  • Italy

7.7 Good
  • May 2004
  • Venere Guest
  • Family Group
  • Italy

9.7 Outstanding!
  • May 2003
  • Venere Guest
  • Family Group
  • Italy

9.3 Wonderful!
  • August 2004
  • Venere Guest
  • Not Specified
  • France

8.3 Very Good
  • August 2004
  • Venere Guest
  • Couple with children
  • Germany

Westbahn Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Westbahn Hotel offers 52 guest rooms for your family-friendly holiday. Rooms open onto patios. Satellite TV channels offer entertainment at the end of a busy day. Business travelers visiting the Neubau area will have access to desks and safes.

Private bathrooms are outfitted with hair dryers and complimentary toiletries. Minibars and coffee/tea makers are supplied in each room to facilitate basic travel needs.

Irons/ironing boards can be provided on request.

Accommodation Services

  • Telephone
  • Mini bar
  • Extra beds
  • Baby cots/cribs available
  • Ironing facilities on request
  • Hairdryer in each room
  • Safe
  • Desk
  • Satellite TV
  • Wireless Internet access

How to reach Westbahn Hotel

By car
Coming from the highway Westautobahn A1 take the exit Gürtel-West and proceed until reaching the Felberstraße. There you have to take the second crossroad on your right hand side. The hotel is located a few meters ahead on the left.
Coming from the Südautobahn A2, follow the above-mentioned indications.

By train
From the Westbahnhof you can reach the hotel in 1 minute on foot.

By airplane
From the Wien-Schwechat airport (located 30 km away), take the shuttle bus to Westbahnhof.

Distances from Westbahn Hotel

Central Library - 0.4 km / 0.3 mi
Stadthalle - 0.5 km / 0.3 mi
Wiener Stadthalle - 0.5 km / 0.3 mi
Raimund Theater - 0.7 km / 0.4 mi
Lugner City - 0.7 km / 0.4 mi
Vienna Furniture Museum - 0.8 km / 0.5 mi
Vienna Technical Museum - 1.6 km / 1 mi
Volkstheater - 1.7 km / 1.1 mi
Leopold Museum - 1.7 km / 1.1 mi
Palais Auersperg - 1.7 km / 1.1 mi
Theater in der Josefstadt - 1.7 km / 1.1 mi
Museumsquartier - 1.8 km / 1.1 mi
Museum of Natural History - 1.9 km / 1.2 mi
Maria Theresa Square - 1.9 km / 1.2 mi
Third Man Museum - 1.9 km / 1.2 mi
The preferred airport for Westbahn Hotel is Vienna (VIE-Vienna Intl.) - 17.6 km / 10.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Westbahn Hotel

  • Limousine service
  • Shuttle service from and/or to the airport