Tourotel Mariahilf - Vienna

show on the website the opportunity to buy in advance the Wien Card for 3 days free public transport and reduction on most museums and expositions

My wife and me have had a wonderful stay at Tourotel Mariahilf in Wien. Very large room with a nice clean bathroom. The staff was wery cind.

This hotel is very convenient to West Bahnhof station and the metro. The breakfast is provided by a restaurant on the corner. For 8 euros per person, the breakfast buffet was outstanding. The room was spacious and comfortable. Having Internet access in the room would make a world of difference in a hotel of this caliber. There is no really good spot in the lobby for working on a laptop, even a small one. Other than that, everything was great. We would stay here again.

Good location as out of noisier center but easy walk to downtown, ideally to reach from airport or west train station. Large warm and spotlessly clean room with beautiful view into autumn horse chestnut tree garden.

If you need a parking book it in advance

One of the best bathrooms I have ever seen in a European hotel.

The hotel is VERY spacious and very clean. Almost everything is excellent except for the fact that though the location is excellent, during the night also seems to be filled with friendly prostitutes in every single corner of the neighbourhood. Not something that would matter to most young traverlers ;) but you may want to take it into account.

Safe parking - extra cost. Easy brisk walk to sights. Very helpful English speaking staff.

would be great if you offered some loyalty program. the 4% discount is just a start.

The hotel and rooms are very nice, we had a great stay. Only downsides: No breakfast included, and no internet available except in the lobby, and very expensive.

Vienna is a beautiful city and the hotel is ideally located for travelling to all the tourist attractions. The staff were excellent, but the rooms were very big and sterile. A few added touches, such as tissues on the night stand, or a rug on the floor would have made it more welcoming.

Hotel in an area which is not all that pretty. Short walk from Westbahnhof so the city's attractions are accessible. The rooms are HUGE, but not necessarily pretty or homely. Staff service was competent without being amazing. A good hotel for price and bare essentials, but nothing to get excited about.

Hotel was conveniently located for me and my Viennese friends had no trouble finding it. Nice Konditerei opposite as alternative to breakfast in the restaurant of the hotel. Staff were very friendly and helpful. One problem could be lots of steps both getting in to the hotel and getting around it - I could manage as luggage light but some people had problems. This should be mentioned on the web page.

The towels smell like the worst thing I ever smelled

The room was very spacious with a large bathroom. When walking on the timber parquet flooring in the room it was very noisy. The quality and range of the breakfast (at an extra cost) was very good. The hotel was reasonably close to the Wesbahnhof Railway Station. The description of access from the Railway Station to the hotel could be improved, by being more specific on directions from the railway station and the number of tram stops from the Railway Sation (ie 2 stops)

Excellent hotel, although some distance from the centre of town

Excellent accommodation and price - close to most everything we wanted to see. One criticism - don't recommend WienerWald as a place to eat - it is mediocre, and there are other places close by that offer better meals and service.

One recptionist very helpful, one not. Had to ask 3 times for something in my room to be rectified. Hotel restaurant a bit grim but good place for breakfast right across the road. One really good restaurant nearby but, walking away from the Westbahnhof to get there, had to walk past many prostitutes

We stayed for 3 days in vienna and found the hotel to be very close to public transport nad convenient. Our room was very quiet and large. The garden area looked a bit run down but it was winter so hopefully it will improve with the weather.

I was absolutely satisfied with excellent service, warm atmosphere, professional friendly and very helpful staff and comfortable room of good quality. And i would definitely stay in Tourotel Mariahilf again.

WOnderful place to stay. Innkeepers were most gracious and warm. Lovely part of town, away from town center. Easy bus connections from the train station and to downtown tourist areas. We are looking forward to going back there.

Nice place to stay. Has a good restaurant next door. Walkable distance from the Rail station. Good rooms with really quite surroundings.

In the description it seams that you are near the city center and the center shopping area. But in reality you are outside the center in an outside shopping area, This must be informed

Staff was friendly and competent, though we requested little. Location near subway/tram convenient, Room spacious and clean but incredibly NOISY and hot. Would never stay on street side again, especially not on 1st (2nd) floor. Not especially sensitive to that, but this was unbeliebably noisy -- jackhammers at 7am on Saturday. Skip the breakfast -- offerings s0-so, service downright RUDE -- you can do better elsewhere.

I attended a conference in Vienna so I needed a nice, single room, centrally located, but not too expensive. Hotel Tourotel Mariahilf satisfied all those needs.

nice location, 5 mins walking from the west train station and easy to find. clean and friendly hotel but the hotel is kind of too quiet sometimes. A bit scary... when you pass through the long and dark hallway.Overall, a good choice.

I recommend this high qulity hotel, very well located on the most important shopping street. The price is very good taking in consideration the location and the quality of the hotel.

A really spacious bathroom!

We were at the Tourotel Mariahilf for one night. The room was clean and the hotel was cute overall but it was very basic. The rooms reminded me of a high-end hostel, but Vienna is an expensive city, so this hotel was quite affordable. The only main problem was that it wasn't 100m from the train station as the description indicated. The hotel was about 500-600m from the train station. The location is good as it is close to the train station, but you will need to take public transit to visit downtown Vienna.

I chose this hotel because the website said it had internet access in every room. This was supposedly the case, but the hotel staff did not know how to connect to the internet from the room. Then they told me I could log on to wireless from the hotel lobby- this was not possible. I ended up using a small coin operated internet terminal from the hotel lobby, which kept crashing. The staff were did not come up with any solution to this situation.

THe hotel was very nice, the rooms was big and very nicely decorated silent, the hostess was very kind, it is located in an avenue that leads you to the main area.

This is a great hotel! 6 blocks or so to the West Bahnhof. There is a street car stop within the block that can get you into to Stephans in 25 minutes by street car and 10 by U-bahn. I had a double room facing the courtyard (Room 137). It was beautiful, big, and quiet. From the front desk to housekeeping, all of the hotel staff was helpful and friendly. The only 2 minor drawbacks: breakfast is not included (but there is a great bakery across the street...for 12 euro your are set for 3 people) and there there is a nice, albeit small, elevator, but once on the floor itself, there is one flight of 4-5 steps, but that's old buidlings. This hotel was a great find!

Located close to the Westbanhof station, this hotel was convenient for our arrival, departure, and visit to the near-by Schonnbrunn Palace. However, the rooms were spacious but empty and the bathroom very simple. The staff was not very helpful and, somewhat surprisingly, were unable to honor a request for extra pillows. Convient and clean but by no means perfect.

This is a very well priced hotel in Vienna. The rooms are spacious and quiiet (I've a room facing the back of the hotel). it is also very conviniently located with the Wes Banhoff only 5-10 min walk. I will definitely stay here again.

Pretty nice place. Yard rooms are quiet and comfortable. Note there is no internet in rooms, but if you are lucky, you can find unsecured hotspot around. Staff very friendly and helpful. Three options of breakfest: 1. outside in external restaurant (for 3 and 5 EUR) - not recommended by me 2. internal (for 9 EUR) - quite good but if you stay no longer then week ;-) There is lot of restaurants around offering breakfest. Public transport: U3 and U6 subway station in distance of 200m.

comfortable ,but not much public areas

Hotel was clean, employees friendly. My particular room (215) had a view into an alley way with windows directly across so you needed to keep the curtains closed for privacy. Floors in room were very squeaky. Interesting approach to soap and shampoo through wall mounted squeeze dispensers. Overall stay was good.

Staff spoke English well, and it was just a few blocks from the Westbanhof, about 5 minutes or so walking. Don't follow the directions on Venere. Just leave from the train station, go west, and you can't miss it. Breakfast was 9 euros, but WORTH IT. It was the best display of food that I had in ALL of Europe. Don't miss it.

On arrival found the Reception very welcoming and informative - demonstration on use of key. Pleased to find safe in room. Only stayed overnight so would not really have time to create a significant impression. However very good value for money.

We both really enjoyed the hotel, it is on a main road (but not to busy) just along from the train station. Trams stop just outside and it is a very well located, decent hotel that I'd recommend to anyone visiting Vienna.

We enjoyed a quiet room. The location of the hotel was very convenient for all forms of transport, particularly the West Barnhof station. The reception staff were very helpful.

This is a very nice hotel. The rooms were very spacious with large windows. Our room was located on teh courtyard which gave a very nice view. The hotel is only a few bloacks away from the Westbahnhof train station that gives access to the whole city. There are lots of shops and bars and cafe's in the area. My wife and I really enjoyed our stay and we recommend the hotel to everyone. It combines very good quality with very good value.

Ratings are heavily influenced by the location and kind of room. The spaciousness of rooms can vary to a great extent. The room that had been reserved for me and my girlfriend was not a real double/twin one (the bed was a king size SINGLE bed, as a matter of fact)!!! However, the receptionists were very kind, and they changed our room without any surcharge. The second one was FANTASTIC (very large). Bathrooms are nice and spacious. Rooms seems to be very well cleaned. Most rooms are very, very quiet (no noise), since they are located in the internal court or in the back side of the building (far from the street). The underground station (Westbanhof) is not so close to the hotel as reported on the web-page (about 8-10 minutes walking). Very good quality/price ratio, anyway.

Although the hotel was very convenient to Westbanhof U-Bahn station and the breakfasts were excellent we were not entirely satisfied. The reception area was extremly smokey and the male staff in particular were off-hand and at times rude. Being greeted by a cigarette smoking youth who would not turn down the loud heavy metal music was not our idea of a pleasant way to begin a restful break in Vienna.

It's located closed to the Train Station, about 8 mins walk. But the location map is not too clear. The room is very good! I would recommend it to others.

Is a good hotel, but you have to know that it is necessary to use a combination of bus-bus or bus-metro to reach the downtown of the city.

The room was very comfortable, the continental breakfast was very complete with hot and cold items available. An information packet(tours;etc) was provided at check-in and the concierge was helpful in making arrangements. We had a room facing the street, which is the reason we downgraded for noise level- a room on the courtyard would have been more quiet, but we had a little balcony which was very nice.

Location is not ideal as it is a considerable wlk to the Burg Ring

Close to the Westbahnof which is good, and on a tram-line and near the U-bahn. The rooms are large, however there is a lack of decent restaurants close to the hotel.

Summary: the hotel is centrical small rooms the hotel is a labyrinth quality vs. price o.k.

I'll improve breakfast. The place where we had breakfast was not clean and the breakfast was not at the level of a four star hotel.