Hotel Pension Neuer Markt - Vienna

9.4

Great location -- just a minute or two by foot from St. Stephens Square, one cannot do much better in that regard. The Pension Neuer Markt is just two floors of a larger building and getting to the lobby (one floor above the street level and down a somewhat sinuous hallway) is a little difficult to find. The little bit of searching, however, is worth it. The staff was very friendly and helpful, the rooms, while a tad small, are extremely clean and well taken care of. The breakfast service was very nice, as well. We were checking out the same day we were attending a gala performance of the Spanische Reitschule (just a few blocks away, as well), and the desk allowed us to keep our baggage there until the performance was over. In short -- we LOVED the Pension Neuer Markt and recommend it highly. Thank you for adding to our lovely stay in Wien!!

9.7

The location of the pension was excellent. The front desk was very helpful and prompt in calling for taxis, help in selecting what to do, etc. The choice of breakfast food was also very good.

10

This is an excellent hotel. The room was large and clean. the staff was very friendly and helpful, and all spoke English. However the best feature is the location---1/2 block from Stephenplatz. Close to everything, restaurants, stores,etc. We would definately stay there again.Price was very reasonable.

7.1

Very central location, shops and most places of interest are within walkint distance from the pension.

6.7

Tiniest room we stayed at in 5 weeks. Very central to old city. Perfect location. Very old building but well refurbished. Quite hard to find entrance but once inside life was good. Helpful reception people.

8.6

We had an excellent stay in Neuer Markt. The service was pleasant and friendly, the room quiet. I don't think that the hotel would object to quiet gay couples.

9.9

A Vienna con un'amica per quattro giorni, tre notti, mi sono trovata benissimo in questa pensione. Camera ampia con salottino al terzo piano di un vecchio palazzo, con chiavi personali di entrata consegnate al nostro arrivo. L'arredamento della camera un po'retrò, ma tutto pulito.Il bagno piccolo e, unico neo, con aspiratore non funzionante, era comunque pulitissimo. Peccato i vicini di camera troppo rumorosi e forse le pareti troppo sottili! Prima colazione a buffet abbondante e con discreta possibilità di scelta. Personale gentilissimo e disponibile. Ottimo e consigliabile anche il servizio di pick up da e per l'aeroporto.L'ubicazione è ideale in quanto centralissima. In poche parole, ci tornerò volentieri!

9.4

A very nice and clean hotel in Vienna's heart. Gentle staff. Good breakfast.

8.8

This pension is perfectly located for the sight-seeing visitor. lots of interesting shops and restaurants within easy walking. this was our first trip to Vienna, so we made use of the hotel-arranged pick up. a bit pricey but the driver was friendly and had waited for us when our incomig flight was almost an hour behind schedule. It was a nice way to enter Europe. the hotel entrance is slightly tricky, with a small sign over the metal door from the side street. there is a narrow hallway to traverse with the luggage before reaching the elevator and stairs. Cage elevator takes you to another hallway with an automatic door that opens to another hallway to the front desk, which sits at the entrance to the small restaurant where the buffet breakfast is eaten. staff is helpful. we inquired about moving our room, as our square-facing front room overlooked some street construction, but the smaller back room we were shown did not compare to the spacious front room, so we did our best to ignore the concrete work. the room was number 11 and had a king (two doubles pushed together) bed, 3 chairs, a sitting arrangement and vanity. in addition to the private bath with full tub. Breakfast was average but enough to get you out the door for a start on the city. a slightly qwirky hotel, but a very nice experience. would definitely stay here again.

6.9

The rooms are little but nice, and very clean. In addition it is close to the historical Center.

9.6

The most fantastic breakfast in all of the hotels we were at in Germany, Austria, and Czech Republic. Loved the location, loved the little, old cage elevator, and loved the view of the streets. It was hard for us to find because we weren't looking up. We were looking for a hotel entrance on the ground floor. There is a locked entrance on the ground floor, but the check in desk is on the 2nd floor and you buzz to get entry.

6.4

It is an excellent Hotel especially for the location: it's very near to the centre and the main touristic attractions. The staff is polite especially the chinese boy we found at our check in ; the room is clear but not very spacious. The bathroom is small but very clear. The housekeeping staff is very kind.The owner is very kind and friendly! It's a good hotel for a short stay for all peopole who aims at visiting the city and spend the most of its time outside!

7.4

The hotel had character and was a brilliant location to walk around the city centre. The staff were very accommodating and helpful and the pick up from the airport fantastic (it may have been a little difficult to find late at night if we had been taking public transport). Not flash and luxurious, but certainly good for location and friendliness.

9.2

Hotel surroundings: excellent location in the city centre, yet comparatively calm (in my opionion, and so thinks my daughter, too). The only minor (aesthetic) downside was the construction work on the square.

8.6

Superb location, the personnel were wonderful and particularly helpful with an elderly friend (83) traveling with us who had to leave the morning after we did. We greatly appreciated that. The rooms are not special, but they are completely adequate and we would stay here again for sure.

9.0

Good location, reasonable price, good efficient transfer to/from airport,good breakfast. Room was clean and nice. Can't say enough about the help from the front desk. Patrick was so helpful and accommodating. The only downside,the room faced street with club, so it was very noisy all night and construction around the corner from hotel, but earplugs made it tolerable.

9.8

The location is great - less than a block from the subway. From the hotel it is an easy walk to the Opera, the historic church and the museums. The staff was great. The breakfast was the best of any place we stayed. The rooms were clean and quiet. I recommend this hotel pension.

8.0

The price may have been competitive for Vienna, don't know, but for that price, the rooms should be airconditioned. Out first room opened out to the Neur Markt (and southern sun), but the window had to remain open to make it even close to bareable so then we had the noise. The staff graciously moved us to a room that opened onto the central airshaft which was much quieter and some cooler, but still not comfortable...and this was in Sept!!! Staff was great, breakfast...okay.

8.9

The hotel is situated in an old (but in excellent condition) building in the very heart of the city, between (and within walking distance to) major sites including concert hall, opera, countless excellent cafes and confectioneries (some just 40-60 meters away) and shopping areas. Rooms with courtyard windows are very quiet, we slept with open windows until breakfast preparation noise became a little bit annoying. It was first time we decided to stay in the room with shared toilet for the sake of an excellent location and were not disappointed -- it was clean and fortunately never busy.

8.9

Stayed there second time in the same room with the same positive impression.

8.0

The pension is suberbly located right in the heart of Vienna. Believe me, you can walk to everything. Our overall stay score would have been 9 except for road construction outside our window that started at 6am -- the hotel should have told us.

9.4

le stanze della pensione sono spaziose, silenziose e pulite. la colazione abbondante e la posizione dell'hotel centralissima, nel cuore della città e tutti i luoghi di interesse si raggiungono a piedi in pochi minuti

7.0

très bonne situation dans le centre de Vienne et très calme car proche du secteur piétonnier. excellent pour utiliser les transports publics et la marche et visiter le centre un peu cher pour une chambre sans WC à l'intérieur et une salle de bains très petite mais très propre petit déjeuner très acceptable compris dans le prix proposé par venere

8.9

Wonderful location, was greeted in a really friendly way that made me feel welcome. Great quality/price = a bargain. Could have used with some air con it was so hot. But still great deal, very happy with it.

8.2

Staff were great, location can't be beat, and the price was excellent for Vienna. The room was a bit small, but the real draw back was the noise at night. Our window faced the courtyard, and there was loud talking and noise from the bar or restaurant below at all hours. For us though it was a small price to pay for such convenience and value.

3.3

Pension Neuer Markt had an excellent location very close to Stephensdom! However we did not like the doors. Ours did not seem to lock but when we complained the receptionist said it was self locking. It would have been helpful to be shown how to get to our room and if the firedoor actually could open and how to lock/unlock each door. The room was tiny and hot. Transport to the airport was excellent.

7.3

We stayed at Room No.10, which is spacious with two single beds and bath and toilet in the room. We enjoyed our stay.

9.4

CHAMBRE PAS TRES SPACIEUSE MAIS TRES PROPRE.NE DONNANT PAS SUR LA MAGNIFIQUE PLACE DU NEUERMARKT COMME ESPERE MAIS AGREABLE TOUT DE MEME. PERSONNEL SYMPATHIQUE. SERVICE DE QUALITE. EXCELLENT PETIT DEJEUNER HOTEL BIEN PLACE A RECOMMANDER

6.8

Great location, the staff is very nice and resolutive. The hotel is quite small, and the rooms also, so for the price paid it seems not good enough, however you will not find cheaper hotels in the area. It's a recommendable place, specially if you are only for 2-3 days, because the location is super convenient (metro stephansdome, direct connection to Wien Mitt where the fast train to airport, CAT, departs from) The breakfast is quite reduced, not much of variety. We had a room looking towards the newmarkt place, and it's not noisy, I'd recommend to request these rooms, the ones looking to the indoor patio might be kind of dark. The staff is very helpful and nice. They have a shuttle service to the airport for 12 euros, which makes it a very useful option specially if you arrive late (the CAT is 8/9 eur, plus the metro ticket 2 eur)

9.3

Good ,clean, comfortable, well located, staff pleasent and helpful. Iwas traveling with my wife.

8.8

Wonderful location few steps from the subway station and from the pedestrian center. Very close to historical imperial palace, Sisi museum and cathedral. Lot of restaurants, shoppings in the neighborhood too.

9.1

An ideal location. Literarally 2 minutes from St Stephen's cathedral and the pedestrianised shopping areas, the underground and hop on hop off bus. Across the road was an excellent cafe with superb cakes and also a very good restaurant.So,after a busy day, food is on your doorstep!Would definitely recommend to anyone and cannot wait to return.

5.8

Location is great, but place is not so new. decent stay for price.

8.9

Location of the Pension Neuer Markt is excellent - just three minutes walk from Stefansplatz.Bathroom was very small - cramped !

9.0

We are elderly visitors on a first visit to Vienna (3 days only. Next time longer?!) We were absolutely delighted with our choice of hotel (Chosen from Eye Witness Guide). The location is perfect for walking to places of interest and we found the staff to be pleasant and helpful at all times. The room we had,#14,is small but it did not matter because it was well and comfortably furnished,and it has a lovely outlook onto Neuermarkt Platz. We would not hesitate to recommend the Hotel Pension Neuermarkt to our friends. The only minor criticism we had was that on the first night we were disturbed by some guests in another room who came in late with a lot of laughter and loud voices. Apart from that,in our view the Hotel is perfect for those like us who do not like large impersonal hotels. During our stay the staff helped us to book a dinner and concert package (Imperial Orchestra) which was excellent.

7.8

I was tarvelling 3 days with my fiancé. We were looking for a place calm and in the historical center... Only to sleep after long days of walking & visiting... So we didn't expect the room to be very spacious... And we were right... The hotel is perfect for short stays... But not a good idea if you wish to spend your days in bed ;)

9.8

The Hotel Pension Neuer Markt is in an excellent location. It is steps from the Stephansplatz and the U-Bahn. There are shops, restaurants, and churches nearby. Our overall experience was excellent. Our only problem was the taxi. We were literally "taken for a ride." Unfortunately it was night time and we couldn't enjoy the sights! MM

7.2

Travelled with my husband for visit to the Opera. As I expected snow wanted to be near it. There was snow but only a little. We had a very nice room overlooking the square. We arranged a transfer from the airport as I have mobility problems (they do have a lift). I paid the driver but apparently I learnt on leaving I should have paid at reception as it was on the bill. There was no problem and the cost was taken off the bill.

9.8

The location of the hotel was spot on - two minutes walk to the cathedral and city centre. There were plenty of lovely restaurants and cafes within 5 minutes walk and the architecture of Vienna is breathtaking. If we ever visit Vienna again we will stay at this Hotel, it was a fantastic place.

8.9

All I can say about the Pension Neuer Markt is that it had everything I needed for my stay. It was very clean and warm,the location couldn't be better, all the staff were very helpful and friendly. I would highly recommend it and I would definately stay there again. My overall experience was very pleasent and relaxing.

10

We had a sitting room/bedroom with ample closet space, tv, phone, bathroom. We had arranged with Hotel Pension Neuer Markt to be picked up at the airport and they were waiting for us after we cleared customs. The service at the Pension was excellent. Employees were courteous and overall very pleasant. Breakfast was excellent. We were allowed to store our luggage on the last day as we did not leave until 7pm. Internet access was available at the pension. We would definitely stay there again.

9.0

The only downside is there being no comfortable lounge area which we expected in relation to the cost of the room. The airport transfers were exellent,with almost a city guide and information, full marks !!! to the driver

8.2

Very good hotel in centre of Vienna. Subway nearby.Public transport Airport- hotel in less then a hour.

8.8

Perfect Location - cannot beat the location aspect of it for the low price. The rooms were very small yet, we didnt care cos we were out all day and all we needed was a clean bed when we returned. worked out perfect.

5.0

There should be an additional option for the question - would you return to this hotel? - "maybe". At this stage I am not sure if I would return or if I would recommend it. The location is excellent, but the room was very noisy and having a toilet outside is a major inconvenience... I would certainly never stay in the same room.

7.1

Nice small pension very well located in the heart of Vienna. Rooms was small but clean and tidy and enough fora small week-end in Vienna. Personel was competent and helpful. Breakfast buffet was gorgeous. We will for sure come back.

8.9

Great location, great staff and excellent breakfast. It was hot and room ventilation was poor...could have used a fan.

9.1

Small but clean room with very small bathroom. Excellent location and would stay there again because it is great location, clean, and convenient.

8.9

We enjoyed our stay very much, would recommend the pension as an excellent base for a holiday in Vienna

9.0

We have a house in the "Steiermark" and go there approx. 3x per year. Usually, we take the car with us (by train), but never went there during winter time. As we got a very attractive flight offer from Zurich to Vienna, we took the chance and flew to Vienne and decided to spend at 1,5 days in Vienna. We knew the hotel from earlier stays and found it always very good (well located, nice staff etc.).

9.6

Best location, kind people, clean rooms I want to come back soon.

7.6

The location of this place was practically perfect, right next to the city centre and 20 seconds from the underground! Overall a great place to see Vienna from and staff at the hotel were first class!

6.8

You cant beat the location of the hotel or the customer service. However, the beds are hard, the rooms are small and the showers are waist high. Good for single people traveling across Europe, wouldnt recommend as a 4 star hotel though.

7.9

Pay attention for the parking.

7.6

I took my grandson to Vienna for his first time and we had a wonderful trip. We liked being right in town. We also loved the Opera.

6.8

This property turned out to be a bit of a disappointment. The location is fantastic but the building is a bit grim, with a dingy and unwelcoming entrance hall. To gain entry you have to use the intercom, and then take the lift to the 3rd floor. The interior of the pension is garish and institutional - it looks like the walls have been covered in formica, with gold trim and chintzy lights to complete the effect. The staff were very friendly and helpful on check-in. The room itself was spacious but quite basic - two old wooden beds, a couple of armchairs and a portable television. The bathroom was small but quite acceptable. The biggest disappointment was breakfast - plentiful, but not particularly high quality, and served in a gloomy, cramped area alongside the reception. Nothing about it made us want to linger longer than necessary. Overall, this is a reasonably-priced property in an excellent location but does not have much else that can be recommended.

8.3

Great Hotel, Great Location, very quiet and quaint location. Will go back again, Very close to St. Stephans Cathederal

9.2

The rooms are a litle bit small and the toilets are on the flor, but the residence is very clean, the welcome is very good, the hotel is very well situated and very quiet.

8.5

An older establishment, the room was surprisingly large and spacious; the location is wonderful - a quiet side street just off the main old downtown walking street. I traveled as a single woman and felt perfectly safe. Very close to antiques shopping, too (bonus!). Very easy access to everything, and I felt well cared for as a guest of this pensione. My first experience with a pensione rather than a hotel, and it was not fancy, but was just fine. I would recommend this one to those who aren't so concerned with luxury, but want a nice spacious place to stay in Vienna. Nice staff.

9.5

great stay! right at the center of everything.

8.4

The price will seem a little high for the room you are getting, but in Vienna it is all about location and the location of the Neuer Markt is fantastic. Could not have asked for a better location. The room was a dated and showed wear, but it was clean the the employees were fantastic. Would certainly stay here again.

8.2

We stayed 3 nights in Vienna for pleasure. The entrance was not easliy located and the check-in was on the 3rd floor. Great location, a little noisy at night and in the morning, but overall a very nice place to stay.

4.4

The rooms in this hotel were tiny. The location is excellent but that is about all teh hotel has in its favour. The corridors are too narrow for two people with bags to pass each other on. There isn't enough room to bend down in teh shower. We also found cigarette ash on our bed linen. The staff are helpful and good with advice on places to see. The cold meats at breakfast aare nice but the coffee is vile. I would only recommend this place for a one night stay if you had to be right in teh middle of teh city. If you have luggage for more than one night the bedroom would be crowded.

9.9

the location was EXCELLENT. rooms were very clean, not very spacious in our double room, but we weren't in the hotel very often except for to sleep. we payed exactly what we were told. the building was very classy and again, GREAT LOCATION! just a step from stephansdom. I want to return.

2.7

My wife and I stayed at Pension Neuer Markt on recommendation of Venere.com. We were more disappointed than this review can communicate. The pension's location is the best thing I can say, but there are many other accomodations in the area that are cleaner, larger and provide better services. The room we were given was outdated and uninspiring. It was extreamly small and the door barely opened before it hit the side of the 2 twin beds pushed together. No airconditioning. Our room windows opened to an atrium. Our view: into someone else's room. No air circulation. Luckily we checked in during while other rooms were being cleaned, and the maid gave us a fan. Without it, I would have checked out after the first night. The walls were paper thin and you could hear the couple in the next room talking. You could feel the vibration in the floor as people walked by the room. The bathroom was clean, although very small. This is not a place to stay if you want to enjoy Vienna. While we were out touring the city, I dreaded our return to this pension. That's not the way to have a vacation. The breakfast was adequate if you like bread and cereal. There was cold meat and cheese and canned fruit, no fresh fruit or vegetables. The coffee was pretty decent.

5.5

The location is good, but the facility of the room is OK.

8.9

Great location right off the main square. Room was tiny, but that was to be expected. The only complaint was that during a heat wave in Vienna, we had the windows open and there was NO cross breeze/air and it was almost impossible to sleep. We didn't expect A/C of course - but a breeze would have been nice. Also, if your room is off the breakfast area, you might get a bit of the smokiness drifting in.

6.5

A curtain of a window did not completely close.However, an employee was very kind at a very convenient place.

4.1

Accomodation may be equvalent to 4* guesthouse but defintely does not comply with standards of a 4* hotel as categorized in the Venere search results

7.5

thank you for your service !!!

6.2

Globally, we are happy whith this hotel. One black point is the noise. We hear everything from one room to another one. TV sound in the rooms is not automatically limited. First night, it has been impossible to sleep before 3am.

10

My only complaint is that the mattresses were terribly hard! No springs!

8.1

recieption was so kind and friendly. location is excellent. but, the bed in double room that i reserved was too small for two persons.

7.8

The rooms are a little small and it is a bit of a pain having to go out of your room to the toilet (there is a shower in the room though) but they are adequate enough and if you're paying around 80 Euros for a room in the heart of Vienna you can't complain too much about such things and you definitely ought not be expecting much more! The location is fantastic - a few steps to Stephansdom and the Graben. The breakfast is adequate - meats and cheeses, cereals and tinned fruits, but the staff will make you coffee and eggs if you ask. The reception desk speak good English. There is a bit of a smokey smell in the hotel and the decor is an odd faded pink colour but again, it's 80 Euros in the heart of Vienna - if you're expecting the Ritz you're dreaming! Perfectly, perfectly fine.

8.9

We arranged to be picked up at the airport by the hotel which was only 10E per person. They were waiting for us at the airport and from then on everything was perfect. The rooms are a little dated and could do with some freshening up but other than that this hotel is highly recommended. The location is perfect. We only had 3 days but managed to cover most of Vienna on foot. The hotel is right in the middle of everything and the staff were so friendly and incredibly helpful. We would definitely stay here again.

5.0

We found the staff at the hotel to be very friendly and accomodating. However, our room had an interesting smell and the bed was VERY HARD and uncomfortable. While we had a nice view, because it overlooked a busy street it was quite noisy and we could hear people in other rooms as well. The electrical outlet in our watercloset did not function, but the hotel was able to provide a hairdryer (that was nice). The pillows were a complete waste, there was no FLUFF to them. While we enjoyed the location and the people, we found the room itself to be less than satisfactory.

8.9

Old, nice, very central. Literally around the corner from Stephansdom and Metro Red LIne. About 2 blocks from the Hofburg. We initially stayed one night(March 19, 2006), booked jsut a few days in advance. Our DBL had no W/C but a sink and shower(as was quoted, due to availability.) It was very quiet--the window opened out to a courtyard. Our second stay(March 23/24) was in a large DBL, with W/C, shower, sink, had two large windows and a balcony overlooking the Neuer Markt. Staff were extremely helpful when we needed train schedules and tram/metro help. Bfast was the typical European variety: meats, cheeses, rolls/bread, cereals, beverages. No weird surprises other than the size of the room's safe--tiny.

6.6

Very nice location. Reasanable rooms but bad beds. Too hard.

9.1

Excellent location. Very imposing building. Staff were very friendly and helpful. I would certainly stay there again and recommend to friends.

9.9

L'hotel è molto bello, pulito e il personale adorabile, parlano Italiano.

10

This is a well located pension with friendly and genuine character. The rooms have ordinary standard, are clean and quiet. Breakfast is well prepared and includes more than you would expect.Most of the tourist spots of Vienna are on walking distance from the pension.

8.2

SUPERB LOCATION BEING ONLY 200 METRES FROM THE U-BAHN AND ABOUT 300 FROM STEPHANSDOM. pension is slightly shabby but offers good value. BREAKFAST IS NOT CLEARLY OFFERED.. YOU WOULD NOT KNOW YOU COULD HAVE BOILED EGG OR OMELETTE UNLESS YOU ASKED THE SERVER

9.7

The location is perfect. The staff is delightful and very helpful. The breakfasts are delicious.Cannot wait to go back there again.

7.5

Towels and sheets smelled smoky. Public areas were smoky. Breakfast room was smoky. Front desk sometimes more interested in smoking than greeting guests at breakfast. I witnessed a problem between front desk and another guest over wake up calls. Handled very poorly - no apologies to the guest. Otherwise, hotel very convenient to historic area of Vienna. Good breakfast. Room was nice, though bed a little uncomfortable.

7.9

Location oustanding. Even better then expected.In a few minutes to the Stephansdom and 15 minutes to the Rathaus.Metro in a few minutes.Pension is nice and Cosey.Room was sober but nice, furniture old.No doubt we will stay in pension Neuer Markt again. Very nice place to stay. We had bath and WC in the room. Please be aware you have to ask for a room with bath and toilet if you want that because there are also rooms without toilet and bath.We had a great time.If you look for a modern hotel this is not the place. This is a perfect place, nice and cosey, to start excursions and trips. less good: no eggs or warm beverages for breakfest.We ate 3 days. Maybe we had to ask for eggs. The pension has a service to pick you up from the airport for 10 euro per person.Our forspoken taxi was not at the airport so we had to search for 15 minutes between all the drivers with name-signs. Then we called the pension and they told us to go to an certain company.A taxi from that company brought us to the hotel but the driver asked 37.50 euro which we did not pay.The pension had confirmed our taxi before leaving to Vienna so something went wrong.

8.5

Very nice Pension. A wonderful starting point for a few days trip in Wien. It's not the right place if you're looking for luxury, but if you need a cheap bed about 100 mts. far from Stephanplatz it fits the bill! ;)

9.2

Clean and excellent location. Would not recommend for elderly people because of difficulty of access, tiny elevator etc.

8.1

The location cannot be beat! If you want a pension, the location and value you get for the price is fantastic. A definite recommend.

7.6

Très bien situé au centre de Vienne. Accès "bizarre" par porte commune d'un immeuble. Odeur de nourriture perpétuelle. Un peu vétuste mais propre.

8.9

We had a great stay at Pension on Neuer Markt. The location was great and the help was great. We only speak english and there was no problem communicating at all. They were quite accomodating when it came to keeping our luggage until we were ready to go to the airport as well. The entrance was a interesting but once we got used to it that was fine also, good security as well.

8.2

the best location

8.8

Extremely well located and pleasant pension. Rooms good but shower tiny and lack of air conditioning a problem on warm days.

7.6

We had a pleasant stay at The Hotel Pension Neuer Markt. The location is great. It is very central making many sites easily accessible. Take advantage of their shuttle service. You get a great tour of the city from the driver.

8.2

Location was excellent but expected something better for the price.

8.3

Excelent location, great accomodations, but hard to find if driving and no parking facilities (have to find parking on the street, although when found can get a full-time parking pass for 3 euros/day from hotel)

8.7

The location was outstanding!

8.3

except for receptionist in the afternoon of our arrival, others staff was very friendly and cooperative in assisting. however, our overall stay was very good.

10

Considering where the location of this pension was it was very well worth it. Pity there was no toilet in the ensuite but apart from that I was very happy with this accommodation. One thing I was disappointed was that there was no hairdryer - I didn't take one and was left like a wet cat after my shower.

7.6

The staff was very friendly and the breakfast was very good. However, the rooms were a bit small, the decor out dated, and our feet were hanging off the bed. Other than that, the pension was very clean and in a perfect location.

7.7

This location is fantastic. Main shopping streets, church & Opera House practically outside our door. Thought the staff was a bit stand-offish. Breakfast room crowded & unfortunately people smoke while you eat, as well as staff smoking in there throughout the day. Rooms were nice, but there is barely enough room in the showers. Vienna is overall an expensive city, but I was hoping for something more upscale for the money.