Hotel Exe Vienna - Vienna

Considering this was a 3 stars hotel, the relationship between price and quality was good, in fact the hotel was elegant, spacious and the staff kind and welcoming. We paied a room with breackfast included wich was good and consisted in a self service buffet with milk, cofee, chocolate or tea, brioche, jem, juices, yougurt annd also bread, ham, chees, wustel, eggs and backon. The only thing we must say is that Ottakringer Street is very long and I wouldnt suggest to consider the underground station "Ottakring" the closest one to go to the center of Wien (about 15 minutes by walking to reach the station). Event if there's need to chage line, the statios Alser or Joseph are musch closer (5 minutes by walking). ...In any case, it takes about 15 - 20 minutes to reache the center and this could be a problem for a tourist who wants to go back to the hotel more than once a day

Since we have relatives in Vienna, we travel a lot to this great city. Allthough we'd stayed in this hotel before and were quite satisfied, this time our stay was not so pleasant: we were accommodated in a very small doubleroom (approx. 21 sqm)with a small doublebed (queensize 140 cm) and a tiny bathroom in which one could hardly move. The staff was friendly, but had difficulty with german language (they were merely spanish origin). Obviously, the hotel that formerly belonged to Eurostars has been taken over by Exe. This take-over is somehow not completed or still on-going, which has a strong effect on the service: only few staff, smaller breakfast-buffet, bar closed, minibar sorted badly (for example no wine available, only one can of beer). Hopefully, this will change soon or else, we will have to choose another hotel.

The room was rather small, the pillow was much too small. There was no window shades, only light curtain. The safe was closed withot possibility to open, because of no combination to open it.

A very nice stay.The room was cleaned everyday.The bed was very comfortable and as the windows were double glazed, there was not much noise from the street (although our room was facing the main street).Access to the public transport was extremely easy but the hotel was a bit far from the city center (about 20 mins).It was a bit difficult to find good breasfast in the neighbourhood as we are 'breakfast lovers' because the price of the breakfast at the hotel was 15 euros.We would stay again but making sure that breakfast is included in the room price.

The price is excelent for the quality of services and cleanliness in the hotel. Good Connection with transportation services, competent personnel, rich breakfast, garage(15eur\day).Highly recomended!

Value for money stay, very good.

è un hotel carino, la zona non è bellissima (la stazione di metro Alser è orrenda,molto sporca, ho provato ad entrare in un bagno lì e la puzza era insopportabile, inoltre nel bagno per donne c'erano 2 uomini!), però almeno l'hotel non l'abbiamo pagato tanto, rispetto agli altri alberghi a Vienna questo era a buon prezzo (89 euro). E poi non credete alle persone che scrivono qui che nei pressi del hotel non ci sono ne negozi ne ristoranti: non è affatto vero, abbiamo trovato un enorme supermercato vicino e poi un Despar e poi un'altro negozio che vendeva un sacco di cose utili a prezzi bassi. Ci sono alcuni ristoranti in giro, ci sono bar, c'è anche un McDonald's (a me non piace però lì dentro c'era anche un café,abbiamo preso alcuni pezzi di buonissime torte fresche e poi li abbiamo mangiati in hotel). Il personale era abbastanza gentile, hanno risposto alle mie domande,mi hanno dato una coperta in più perché avevo freddo alla sera. Al bar però il barista non mi ha portato il té in camera come richiesto ma mi ha dato un vassoio e l'ho portato io. Dopo però mia madre li ha parlato in tedesco e si è sciolto un po', le ha dato dell'altra acqua per il te perché non era sufficiente. Colaziona abbastanza buona ma non eccezionale, omlette non buona, neanche salata, pane in parte vecchio però dopo un po' ne avevano portato dell'altro, scaldato. Purtroppo di dolci c'era veramente pochissimo: una torta tipo ciambella che non sembrava neanche buona (infatti io non l'ho neanche provata) e dei minuscoli muffin dolci...Un'altra cosa che non mi è piaciuta e che riguarda la camera è che c'era troppo freddo e non c'era nessuna possibilità di accendere il riscaldamento (è vero che ci siamo andate il 30 di maggio ma è anche vero che quel giorno fuori c'erano 8 gradi !brrr!)

La chambre n'est pas à la hauteur du 4 étoiles annoncé (SdB ridicule, pas assez de shampoing et de gel douche), sol et papier peint défréchi (alors que l'hôtel est sensé avoir été renové il y a 5 ans ...). En plus, quand nous sommes arrivés, la clim ne fonctionnait pas ... Néanmoins l'hôtel est bien situé (proche station de métro et arrêt du tram à 50 m), le personnel très sympathique et après tout on ne passe pas tant de temps que cela dans sa chambre !

I guess you could find nicer locations to stay in Vienna, but the hotel itself is excellent, rooms very cozy, large bathroom, quiet, easy access to metro and tram, only 10mins from city center. You definitely get your money's worth and more.

everythink was ok. I think the parking is the only problem. It is expensive( 15euro/night).

Hôtel excellent,accueil chaleureux, propre et à cinq minutes du centre ville (station de tram en face de l'hôtel vous emmène directement au centre ville. en résume, qualité/prix +++++ A conseiller +++++

great hotel value for money. was very satisfied with my stay. people seemed to rave about the breakfast at this place when i was reading reviews... i didn't think it was very fresh, the fruit and veg especially, but there was a big variety.

It was like a three-star hotel, modern and clean, 20 minutes from the city center, for a very cheap price. And yes, breakfast is like a dream :)

My wife and I spent 7 weeks travelling through Europe and this was the best quality and value hotel we stayed at during our trip. The cooked breakfast was included in the price and was fantastic. With a tram stop to the centre of Vienna at the front door, we could not have asked for a better place to stay in one of the loveliest cities in Europe. The free internet was also appreciated.

It was our second stay at the Eurostars in Vienna. Unfortunately, this time we had to change our room two times: first because the bathroom smelled awful and because the bed was too small, second because the room was freezing - our visit was in January and the hotel has no central heating in the rooms; all the rooms are heated through the air conditioning system. Staff was quite helpful except for the two girls that checked us in, who barely spoke any English and seemed more bored than willing to make an effort and greet you at the hotel. Overall, it was a good stay. Good value for price paid. But i would think again before going there the third time.

Good Connection with transportation services, competent personnel, rich breakfast. Spaciousness of rooms a little bit restricted. I recommend it.

we had a pleasant stay and the breaskfast was excellent. The room was quite small but well organised and warm.

The hotel was probably good compared to others, but the neighborhood was a little shady. The staff were professional, but not helpful. It was very nice that there was not carpet in the room. The room was clean and the breakfast buffet was fantastic - very large variety of items from eggs, sausage, rolls, cheese, deli meat, fruit, cereals and more.

The room was too small. The personal wasn´t very friendly :-( The bar was a little bit small, but the best was the breakfast! Good location

Hotel is set in a Turkish area, does't look very safe at night and is far from all the attractions.

The room was very cold, the heater was out of order

my first stay in this Spanish (or should I say Catalan) chain, which strikes me as a cut beneath its larger Spanish rival, the NH chain -- but so are its prices. Pretty decent restaurant a block up (west); streetcar #44 runs very frequently.

Very nice hotel, the swimming pool is nice :)

This was the first time for a Eurostar hotel. They are modern which I like and perfectly put together! Staff was very accommodating and spoke good English. The breakfast was served very nicely...free internet...just wasn't too sure of the neighborhood. Bus Stop is directly across the street for easy delivery to city center.

great value for your money; breakfast was excellent! We'll definitely stay here again. Make sure you bring your own alarm clock.

We stayed for 3 nights in the hotel. Location is not bad but a Tram station is just across the street that will take you to the center. Hotel was clean, breakfast was good but the room on the 7th floor are a bit smaller & warmer since it is on the top. The price is excelent for the quality of services & cleanliness in the hotel. Highly recomended!!!

Breakfast perfect!

Very good value for money. The room was quiet and clean, the breakfast very good, the employees kind and efficient. The tram going in the city center stops in font of the hotel and the metro in just 500m far. The only drawback was the small size of the room (especially of the bathroom)

rapport qualité prix incroyable!!!prestations de haut niveau. personnel accueillant et disponible (pb évacuation douche réglé dans le 1/4 h suivant).excellent buffet petit déj.tout est parfait

The Price/Quality relationship was probability distorted by the Euro Cup 2008. The free internet in the hotel lobby was nice. However, on the shared terminal it would be nice if the hotel implemented a 15 minute limit while others are waiting policy -- as there were in considerate people who sat at the computer for hours.

Hotel Eurostars Vienna is a comfy place away from home. It is near the public transport and is close to the city centre. The staff are professionals and are always willing to help. We had an amazing view of the city from our room. Significantly, our room has the modern perks and is absolutely well maintained. The breakfast served is superb. I would no doubt stay in the same hotel when I go back to Vienna.

Hotel was a bit further from the public trains than expected, but once arrived the hotel was clean with big rooms. The bathroom layout leads to a minor flood every time you shower, and not sure about the dogs allowed policy. We personally don't enjoy sharing the meals rooms with four legged friends (each to their own)

Quite hard beds but otherwize an excellent hotel & staff. Good breakfast buffé and a nice fitness room although quite warm (the little pool and the fitness room is very near).

Nice hotel located two stops away from the main train station by underground and one more stop by tram. Clean room. Gym and small pool. Wireless works only in the lobby AND garage!? Excellent breakfast. Tram stops right in front of hotel and takes you to the center of the city. Good deal.

This hotel is a about 2 kilometres out of town on a busy road. However it is very well served by trams to the centre of Vienna every 6 minutes from straight outside the front door. Buy a 24 hour day rover ticket covering trams and metro for about €5.50. We have only given a low rating for quietness of rooms. This is because the rooms on the road side do get quite a bit of traffic noise. Also if you are offered a room on the top floor (7), try to get it changed because it has roof slope and skylights with no curtains. We were in one of these the first night and requested a change. We were moved to a room on floor 6 facing the back of the hotel away from the road and it was excellent. Despite this, I would go back to the hotel because it was very clean and modern, excellent breakfast, good fitness centre and pool and good value for money compared with the hotels in the centre of Vienna. Very obliging staff. But remember, avoid floor seven and if you are sensitive to traffic noise insist on a rear facing room.

Pretty good accomodation. One thing to avoid though: the rooms at the last floor (7th floor). The rooms are rather small, but the bathroom is extremely small, at 1.90m tall you can't take a shower standing tall. Despite this, the stay was quite good actually and the overall impresion was ok.

Please, do not phone from your room. It is very, very expensive. And the employees do not inform you about this.

No Waiter to help for loggage , hotel lobby not have place to seat and work with Laptop becuse the free internet is in lobby . reseption good and the hotel is not famous for his around and we find hotel very hard ( no board near the metro station ).

I can't believe how economical this hotel was. It was a very short tram ride into the main drag, the hotel was immaculate and severely unpriced, the breakfast was extensive and tasty and the staff spoke better English than most of the people in England. I actually laughed to myself when I checked out it was absolutely wonderful!

Highly recommended. Excellent ratio price/quality. Breakfast is included in fare and underground station is just five minutes walk far from the hotel. Rooms are very clean although a little bit small. I'll go back again for sure in this hotel next time I'll visit Vienna.

this is a very good hotel that provides good value for money. The standard rooms are small and the bathrooms small and not as good as the Eurostars Prague but they are spotless, modern and have good showers. Breakfast was not as good as Prague either but it was still adequate. Vienna value for money is excellant. The Tram/street car stops right outside the hotel and the public transport system is perfection, simple, effecient, extensive, integrated and just a dream to use. Get the three day Vienna Card for 18.50 travel and reductions to museums.

hello, i am very content about my overall stay in eurostars viena.everything was ok but the parking price was expensive. 15 eur/day

I stayed 2 days to Eurostars Hotel and it was wonderful.

in case you are travelling with babies, be aware that the hotel has only three small beds. We had requested it when making the reservation, but we didn't find it in the room. We had to wait for it, but in the end we received it. Location is very good: tram is just in front of the hotel. Breakfast is quite poor.

the bread and croissant selection were really very bad and we stayed there twice, otherwise a bit of a sewage smell in bathrooms.

The variable room prices from day to day are not acceptable!

hOTEL WAS GOOD. i WANT yOU TO PROPOSE TO MAKE A RESERVATION IN THE HOTEL. tHIS IS JUST SOME STATIONS FROM RATHAUS AND UNIVERSITY. REALLY GOOD HOTEL.

Really impressed with this hotel. Tram stop outside but only a bout 15-20 mins walk to start of main city area, and taxi's very easy to get. Great hotel, very good breakfast, and all the staff (reception,kitchen, bar and housekeeping) were extremely friendly and very helpful, particularly in regard to arranging travel and with general information. Service was excellent. I was very pleased with our stay and would definitely book it again.

When we came to the hotel, reception clark invitation was very cold and the same was his behaiviour..., also we get different room from which I asked during booking and booking confirmation(especial bathroom type). But they change our room to right one (we were lucky they hade a empty one).The food was very good, rich and enought. Also other stuff was friendly. Location good. Ware! They will copy (on paper) your CreditCard (in addition to prevent you are gone without payment), but how secure will be your data, nobody knows...

Very nice hotel with a very good services friendly helpfull staff next time I go to vienna I will be the same hotel to stay in Mukhaled Gamil

The hotel is rather small but brand-new. The room was small but brand-new as well as the bathroom, furniture ok, in general the hotel is absolutely ok. The staff was helpful, kind and professional Excellent breakfast. It is located downtown, maybe not at the historical area but, only ten minutes walking to downtown, tram stop in front of the hotel, five minuets to centre and metro station five minutes walking Highly recommended in a city with old and expensive hotels. It worth the price in you balance quality and price my opinion is an excellent option when visiting Vienna.

No está mal para el precio que se paga. Es bastante centrico, a parte de que el transporte de Viena es perfecto, por lo que no importa demasiado el sitio donde cogas el hotel

Service is professional, rooms are clean and nice. The swimming pool and sauna were being in construction while we stayed there in august 2006. The hotel is quite well located: 5 minutes away from the metro, and next to a bus station driving to central Vienna. But the neighorhood is a little dark, and it is impossible to park a car nearby the hotel.

Good accomodation, makes sense prisewise. Use tram 44 to Schottentor and you'll reach the center in minutes (subway from Gurtel is not so practical). This is also the best route to/from the airport.

I was very happy with this hotel. The room was perfect, clean and nice. It was like staying in a Boutique Hotel. The reason why I gave it a 9/10 instead of 10/10 was because the hotel was 10 minutes away by Street Car. If it was in the Old City it would be perfect. I would recommend this hotel to anybody and really taking the street car is not a problem. One line directly Downtown.

Unfortunately, we experienced some problems with our booking - at arrival the hotel was not informed that we were coming. This was sorted out the next day. Besides from that, the hotel was very nice - new and clean, the staff was polite and service-minded. The stay was worth the price.

very well!!!

Excellent value for money. Very helpful and friendly staff. The renovations didn't affect our stay. I would highly recommend this hotel.

Bad location, bad service, bad employees

There was construction occuring so all ammenities offered were not available. This was extrememly disappointing. I found that the front office staff was exteremly helpful in finding places and locating things on maps. The distance from the train was not that far - approx. a 10 minute walk. The mornings are loud as everyone slams doors and talks very loudly!