Double room from
€ 189 (Tax included)- Average guest rating:
- Richard has stayed here and says:
- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
9.6
9.0
9.5
8.9
9.6
‹‹ We were very pleased with the large and spacious rooms. We had just left a Viking river cruise and it was nice to have the space to move around.››
01 Aug 2007 read hotel reviewsAbout Hotel Ambassador
exterior
Tradition and present, arts and delights - experience the special flair of a top hotel in the heart of Vienna.
For more than 100 years the Hotel Ambassador offers elegance and luxury such as cannot be found in any other hotel in Vienna.
Like a pole which has come to rest at the heart of the cosmopolitan city, the Hotel Ambassador enjoys a truly special location, on one side directly on the exquisite shopping street Kärntner Straße, on the other side on Neuer Markt with its historic characteristics. The State Opera, St. Stephen's Cathedral, the Imperial Palace, the Spanish Riding School and the Musikverein are in the immediate vicinity.
Its unique position allowed guests of all times to truly experience Vienna as a cultural metropolis. And that's precisely why the Ambassador used to be and still is a favourite meeting point of international VIPs.
Amenities offered include an award-winning restaurant, various conference and banqueting facilities, a beautifully decorated bar and free use of Internet connection at the hotel's Internet Point.
Location of Hotel Ambassador, Vienna
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City Area:Innere Stadt
Position of the zone in the city
General map
Rooms at Ambassador
double room classic
The spacious and luxuriously appointed rooms are both elegant and stylish, designed to meet your every need, with the added benefit of ultramodern technology: direct dial telephone, Internet access, workspace, mailbox, pay TV, cable TV, video games, personal safe, individually controlled air-conditioning, en-suite bathroom with underfloor heating and mini bar.
- Air conditioning
- Baby cots/cribs available
- Cable TV
- Desk
- Dial-up Internet access
- Direct dial phone
- Electronic safe
- Extra beds
- Hairdryer in each room
- Heating
- Hypo-allergenic bedding available
- Individually controlled air conditioning
- Mini bar
- Non-smoking rooms
- Pay-Per-View
- Radio
- Rooms with view
- Safe
- Satellite TV
- Telephone
- Telephone in bathroom
- TV
- Wireless Internet access
Breakfast at Ambassador
Every morning from 6.30 a.m. to 10.30 a.m. you will be served a delicious breakfast buffet in the breakfast room.
Hotel Facilities
- Air conditioning
- Credit card accepted
- Currency exchange
- Dogs allowed
- Entire property is air conditioned
- Groups welcome
- Historic building
- Laundry service
- Lift/elevator
- Pets accepted
- Recently renovated
- Room service - limited hour
- Room service - limited menu
- Shoe polishing service
- Wireless Internet connection in the entire property
- City maps
- City tour
- Concierge
- Front desk - 24 hour
- Front desk - fax service
- Luggage room
- Multilingual staff
- Newspapers
- Personal newspapers
- Tourist information
- Banqueting service
- Business Center
- Conference room
- Congress facilities
- Meals for groups
- Meeting Room
- Secretarial service
- Garage
- Limousine service
- Shuttle service from and/or to the airport
- Valet service
- Baby sitter
- Internet/Email services
- Satellite TV
- Bar
- Restaurant
Hotel Reviews Ambassador
Mature couple
France, Apr 2009
It was the first time I stayed in this hotel and we have passed a very good moment. The rooms are spacious and quiet and the quality of the service provided was very good.
Single traveller
Russia, Jan 2009
The room was not properly isolated from internal rumours and price for each extra was very high.
Single traveller
Italy, Sep 2008
best value for money in its category in vienna
Mature couple
Italy, Aug 2008
Posizione assolutamente ideale, camere spaziosissime e prezzo ottimo, se si rinuncia alla costosissima colazione e si sceglie una delle numerose alternative disponibili a pochi passi. Il prezzo e la posizione fanno perdonare la mancanza di parti comuni (il piano terra dell'albergo è stato trasformato in negozi), il chiasso che viene dalla strada, Internet a pagamento e la scarsa efficienza dell'aria condizionata.
Mature couple
Czech Republic, Aug 2008
luxora hotel in center Wiena with good price
Mature couple
United Arab Emirates, Aug 2008
Found staff fairly aloof and unfriendly upon arrival. Cost of breakfast prohibitive but found alternative outside hotel. In Vienna at end of July during very hot weather - the public areas not air-conditioned and uncomfortable. Vienna great city and great location where hotel is situated.
Mature couple
Israel, Jul 2008
The location of the Ambassador Hotel is superb, very central and within walking distance to many sites in Vienna. Venere offered an excellent price (150 Euro per night not including breakfast) for this luxurious 5 star hotel. The spacious room (second floor)had an elegant chandelier, floor to ceiling windows that overlooked the street below and the church across the street. It was 30C in Vienna and very hot so fortunately the air conditioning worked well. The large double bed was comfortable. My wife and I thoroughly enjoyed our stay here and wouldn't hesitate to come again.
Single traveller
Italy, Apr 2008
It is a high class hotel where I have been many times already and where I will certainly return. It is in the heart of Vienna and very close to the underground transportation. The staff is nice and ready to help.
Single traveller
Australia, Apr 2008
Wonderful location but somewhat unfriendly staff. When I pay 25 euros for breakfast I expect freshly squeezed juice, ripe fruit and unchipped china!
Mature couple
Norway, Dec 2007
An excellent hotel right in the heart of Vienna. Beautiful rooms, a very nice place to stay. Some of the rooms at the top floor cannot be reached by elevator.
Young couple
Switzerland, Nov 2007
My first trip to Vienna with my wife. Excelent stay in Hotel Ambassador. It's a real 5* hotel, but without the "high society behavior" of hotels like the Sacher. We would come back anytime.
Mature couple
Australia, Oct 2007
This is an ideal location for Vienna.Most attractions are within an easy walk and access to public transport is also good.We did not bother with the expensive hotel breakfast as there were several fantastic cafes nearby that were far better. Some of the better restaurants (eg Do & Co)need to be booked in advance and were great.
Young couple
Spain, Sep 2007
Se trata de un hotel de 5 estrellas, muy bien situado, pero no habia ascensor para llegar a la habitacion. Tuvimos que subir el equipaje nostros mismos por un tramo de escalera. INCREIBLE!!!!!
Mature couple
Ireland, Sep 2007
My wife and I really enjoyed our stay at this hotel. Its situation is ideal, the staff are excellent, breakfast fine, etc. I would recommend it without hesitation and would definitely stay there again.
Not Specified
USA, Sep 2007
Perfect location, within walking distance to Stadt (State) Opera House, other major attractions, and wonderful restaurants. Hotel staff friendly and extremely competent. Our room had a crystal chandelier, wood floors, and windows that opened. Marble baths, thick, fluffy robes, and complimentary "Ambassador Wien" slippers. (Didn't know until I got there that "Wien" means "Vienna.")
Mature couple
USA, Jul 2007
We were very pleased with the large and spacious rooms. We had just left a Viking river cruise and it was nice to have the space to move around.
Single mother with teenagers
Mexico, Jul 2007
This is an excellent choice for the exigent traveller. I'm a single mother travelling with two teenagers, boy and girl. They gave us two very spacious, nice and elegant rooms, one nex to the other and comunicated. Maybe the restaurant and the breakfast could be better, but they were ok and the restaurant staff was very nice. I arrive driving and they have a good service of valet parking, a litle expensive but they take away and back the car when you need it, after some minutes but you can ask for it in advance. Most of all you can need is very near from the hotel, just steps away. I will stay in the Ambassador hotel when I come back to Viena.
Single traveller
USA, Apr 2007
My first time in Vienna. Can't beat the location. I paid 170 Euros in late April which was very reasoble for a spot right on Kartner Strasse. However, it's not a luxury hotel at all. I am not sure it warants the 400+ Euro rate they charge in more peak times. My bathroom had an old leak stain above the light fixture which somewhat speaks of the attention to detail. Overall the stay was pleasant. Again, the location is its key selling point.
Young couple
Ireland, Apr 2007
Great Location unbeatable but the Hotel does not meet the 5 star standards advertised.
Mature couple
Czech Republic, Apr 2007
The staff was very helpful and anticipated your requirements. They recommended a wonderful restaurant for the evening meal the first night. It was in a wonderful location and very convenient to all public transport.
Single traveller
Denmark, Feb 2007
The hotel is right in the middle of the shopping area of Vienna. Perfect for shopping! It's a bit old fashioned - but high quality at a very reasonable price. I had a super big two room suite - unfortunately all but 1 of the pay-per-view movies were in German syncronised.
Not Specified
Canada, Nov 2006
Huge room, nice bathroom with marble fittings. Very good value for money.
Mature couple
USA, Feb 2007
Exceeded my standards
Young couple
Czech Republic, Nov 2006
Poor quality of breakfast buffet. I´ve never seen such an unfresh food before. LS
Single traveller
France, Sep 2006
a room with the entrance directly in the bar of the hotel shouldn't be offered
Mature couple
USA, Sep 2006
The bathroom was the smallest Ive ever seen. No more than 12 inches between aht toilet and the sink. Great location
Mature couple
USA, Sep 2006
Excellent location - pricey - but worth every cent We were in room 224 - corner balcony room - amazing - only drawback was the crooning of the late night crowd one night. The staff was excellent and helpful. The location is tough to find with a car - which we had - once there you are in the thick of Vienna and do not need one - Did not eat there - expensive - but also a full collection of food at your doorstep outside. The internet was useful. Would go to Vienna and this Hotel again!
Mature couple
Canada, Jul 2006
The staff at Ambassador Hotel are very friendly and helpful. My husband and I were greatly relieved when we had instant confirmation of our reservation with Ambassador Hotel, especially when it was a last-minute reservation.
Single traveller
USA, Jun 2006
I had asked for 5-star hotels only. This hotel does not qualify for more than a 3-star. There is no lobby, the restaurants are not attractive, and personel is not knowledgeable.
Young couple
Switzerland, Jan 2006
The Hotel is in the center of the touristic area (pedestrial area). Ideal situation for sightseen and restaurants. Staff was efficient but not really smily. The hotel is more a 4+ than a 5 stars but overall good quality for price except the expensive breakfast (but you can find many bakery around).
Young couple
USA, Jun 2006
Excellent hotel, great location
Heterosexual Couple
United Kingdom, May 2006
To whom it may concern. When using the Venere website - It was so easy and clear to see the hotel info and prices . To have the booking sent by email and sms was excellent. The hotel was 100% aware of the guaranteed rate and I thank you for such an easy to use and professional booking process. Simon Carter England
Single leisure traveller
Canada, May 2006
I had a lovely large room that was very comfortable. For the price, I thought that the room was exceptional. Location of the hotel is excellent. I would definitely stay here again and would strongly recommend it.
Couple with children
USA, Apr 2006
Wonderful hotel,I'll stay at the Ambassador anytime!!,Iloved the central location,easy access to everything,the Albertina ,the Opera house,all the shops and great viennes coffe houses
Gay Couple
France, Mar 2006
Very beautiful hotel. Very spacious, comfortable and quiet room. Very competent and discreet staff. Minor drawback: it was impossible to get a pantpress in the room despite a rather long stay (11 days)
Heterosexual Couple
United Kingdom, Mar 2006
Excellent rooms and a brilliant central location
Heterosexual Couple
USA, Mar 2006
We loved this hotel! It couldn't have been in a better location and was very, very nice -- especially considering the price. We would definitely stay there again if in Vienna and would absolutely recommend it to anyone planning a trip there.
Heterosexual Couple
United Kingdom, Feb 2006
We had a great stay in Vienna and the Ambassador was everything the reviews said it was so thank you. Beds really comfortable, lovely bathroom with hot powerful shower, beautiful rooms, great location 5 minutes from Opera House. We paid a good price but ate breakfast outside hotel as all drinks and food in the hotel, as you would expect, were very pricey. Only one negative, they made a lousy cup of tea which wasn't the case everywhere else we went in Vienna. The staff are their defining feature I think, without exception they were all really helpful and friendly, and we felt they couldn't do enough to help us.
Heterosexual Couple
USA, Dec 2005
We enjoyed our stay very much. Everything was efficient and the hotel is very well managed and maintained. We did not use the breakfast because we thought that 20 euros was a little too much for what we wanted . There are many choices nearby. The location is superb, yet quiet. We will stay there again if we can get the same good rate, 170 euros.
Heterosexual Couple
Ireland, Oct 2005
Super hotel in excellent location within walking distance of most tourist attractions and just a step on to the street where you can shop 'til you drop!! We had an excellent room, very spacious. It would have been nice to have had tea-making facilities!
Single leisure traveller
Italy, Oct 2005
Nice place, if a little pricey. Location is perfect--as close as you can get to the middle of everything. It's actually a very nice hotel; a little fancier (and pricier) than a single traveler really needs for a weekend. If I were to do it again, I'd probably pay a good deal less and stay a little farther out (I think there are several lower-priced, less fancy hotels still well within walking distance of the city center). But if you want to have a romantic weekend in a high-class hotel in the heart of Vienna without paying the exorbitant rates of the five star places, the Ambassador is where you want to go.
Heterosexual Couple
Germany, Apr 2005
We do apologize for the late response. We were very satisfied with all, apart from this Italian tosser who worked in the bar and was pratically begging for a tip. Does not suit such an establishment.
Heterosexual Couple
South Africa, Oct 2005
An excellent hotel in a wonderful location. Staff were always helpful and knowlegable when directions or advice re restaurants, concerts, museums or transport was required. Difficult to drive to by car if one doesn't know the city well because of one-way traffic system in city.
Family Group
Italy, Aug 2005
PERFECT, I WILL COME THERE AGAI. TY
Heterosexual Couple
Canada, Sep 2005
The hotel was excellent as was the staff. During our stay we had several problems: dropping the key down the elevator shaft. The hotel was gracious whenever we needed access and after a short period of time returned the key to us. It was reassuring that there were no other keys. Subsequently, I broke my ankle. The hotel contacted a doctor who was there within a half hour. The concern of the staff was very genuine. The room, bathroom and bed were fabulously clean and quiet. I would highly recommend the hotel to friends.
Family Group
USA, Sep 2005
We stayed at the Ambassador for 11 nights in September and found it perfect. The location is great -- their "back door" opens onto Karntnerstrasse, a big pedestrian street with lots of outdoor cafes, strolling musicians and good shopping. The staff is very knowledgeable and helpful and speak excellent English; they give you a map and other information upon checkin. The rooms are lovely; room service is excellent. Vienna is so full of things to do that we didn't see nearly enough. We took tours to Prague, Budapest and Salzburg -- use Royal Tours (royaltours.at) for small groups and great guides. You can walk many places from the Ambassador but if you want, you can take the metro, about a block away at St. Stephen's. Very clean and easy to navigate. If you stay at the Ambassador, check out the little church directly across the street in front; you will be amazed at what's in the basement. Email the Ambassador and they will make arrangements to have a car pick you up at the airport (group of 5 with lots of luggage for 85 euros). There is limited internet access; ask at the desk for the key to the Business Center. You can use it for a short time for free. It was a little inconvenient but we did not see much internet access on the street so it worked well to quickly check on things back home. We would definitely stay at the Ambassador again!
Single leisure traveller
USA, Sep 2005
Everything about the Ambassador was perfect. From the location to the staff, service and hotel amenities. I would definitely stay there again.
Couple with children
USA, Aug 2005
Beautiful hotel in the perfect location with huge rooms at an extraordinary price. Almost too good to be true. 5 stars all the way.
Heterosexual Couple
USA, Aug 2005
The room was very comfortable and clean. The bathroom had the toilet in its own room with a window which my husband loved. Our room had a terrace as well which was unexpected. The hotel is very central and so close to the Stephansdom which served as a beacon for us. We couldn't get lost. Will definitely stay there again.
Not Specified
Spain, Aug 2005
A wonderfull hotel - situated perfectly, walking distance to almost everything.
Single corporate traveller
Japan, Jul 2005
This hotel has a traditional charm and modernity. The only problem is that there is no internet connection. I will be back here when I travel with my family.
Heterosexual Couple
USA, Jul 2005
Our stay was quiet and enjoyable. The location was within a comfortable walking distance of many sites, the subway, and the trams. I would not hesitate to stay here again.
Not Specified
USA, Jun 2005
A beautiful hotel and wonderful staff. They made us welcome and were very helpful in suggesting some great restaurants.
Single leisure traveller
Poland, Jun 2005
Very good hotel for a short stay in Vienna. In teh city center.
Heterosexual Couple
Italy, May 2005
L'hotel Ambassador è uno dei migliori della città, situato in una posizione fantstica. La camera era bella e spaziosa quanto una stanza di museo! Il prezzo di Venere era meno della metà del prezzo di listino, quindi ottima intermediazione!
Not Specified
Ireland, Apr 2005
We thoroughly enjoyed our stay in the Ambassador. The staff were friendly and helpful at all times, and the finishing touch were the chocolates and birthday wishes left in our room on my birthday. The hotel is wonderfully located for sightseeing, shopping and eating. We will definitely be back.
Not Specified
Switzerland, Apr 2005
Very nice hotel and very good situation if you'd like to visit Vienna.
Heterosexual Couple
Spain, Mar 2005
It was great!!!A perfect stay and is located at the heart of the cuty
Heterosexual Couple
USA, Mar 2005
This is a wonderful hotel with a wonderful location and an extraordinary staff. I'll never stay anywhere else in Vienna.
Heterosexual Couple
United Kingdom, Nov 2004
Ambassador's location is very convenient for walking around Wien, the Opera House and the subway. Comfort, decor, cleanliness and service were all consistent with a 4/5 star hotel. My only criticism was that the full breakfast was overpriced at Euro 20. Better value and atmosphere to be had at Cafe Schwarzberg (on the Ring, about 5 min walk).
Heterosexual Couple
France, Aug 2004
Palace très bien situé dans le centre de Vienne, entre le Hofburg et la cathédrale. Service parfait : très bel hotel et très agréable séjour !
How to reach Hotel Ambassador
By car
From the highway A2 take the exit Knoten Inzersdorf and proceed towards Zentrum (city centre) until you reach Triester Straße. Continue along Triester Straße until its very end on Matzleinsdorfer Platz. After passing Matzleinsdorfer Platz turn left, then turn immediately right onto Wiedner Hauptstraße. Proceed along Wiedner Hauptstraße until reaching Mayerhofgasse and turn right. At the traffic light turn left onto Favoritenstraße. Drive along Favoritenstraße until its very end and then turn left following the indications to the city centre. Proceed along Kärntner Straße and after passing Kärntner Ring, turn left onto Philharmonikerstraße. At Albertinaplatz follow Tegetthoffstraße to Neuer Markt. We are located on the right hand side of the square.
By train
From the Südbahnhof railway station take tram line D and get off at the Oper stop. From there you can proceed on foot in direction of Kärntnerstraße.
By airplane
From Vienna airport take the city airport train (CAT) to Wien Mitte, change to underground line U3 and get off at the Stephansplatz stop.
Transport Services Hotel Ambassador
- Garage
- Limousine service
- Shuttle service from and/or to the airport
- Valet service
Guests are offered discounted parking at a nearby private garage.
The hotel organises transfers from and to the airport, which are subject to charges.
The Hotel
exterior
exterior
reception
Rooms at Ambassador
double room classic
double room classic
double room classic
double room classic
Hotel Facilities
bar
bar
restaurant
The bar on the first floor of the hotel is unique in Vienna. Located at the Belle Etage, the so-called Atriumbar combines the flair of the Gründerzeit (period of promoterism) and the architectural wit of this millennium.
The bar is the ideal place to taste traditional Viennese coffee, a cup of tea, a special cocktail or a glass of champagne. Additionally, guests are offered a great choice of world-famous cigar menus and rum creations like vanilla-rum.
Hotel Policies
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at anytime from 2 p.m.
Check-out: it is necessary to leave the rooms not later than noon.
INCLUDED/NOT INCLUDED IN THE PRICE
Parking is not included in the price and costs €30,00 per day.
Use of Internet connection at the hotel's Internet Point is included in the price.
Transfer service from/to the airport is not included. Price upon request.
Breakfast is not included in the price and costs €25,00 per person per day.
CANCELLATION POLICY
A cancellation of a reservation is only free of charge until one day prior to
arrival (06:00 pm local time).
Should a reservation be cancelled later than that or in case of a no-show
a cancellation charge of the room price for the first night will be applied.
It is not possible to cancel a reservation if you selected and booked a
room indicated as "PREPAID/NOT REFUNDABLE".
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
Other destinations:
- Book by phone
- 877-214-4288






