Hotel Victoria - Verona

We spent 4 comfortable nights in this quiet yet convenient hotel. The room was spacious and comfortable, the bathroom immaculate, the nights quiet. Though it is in the central area of the historic town and near the Adige , it isn't in the most crowded part, so there was no sense of emerging into a crush but varied shopping is nearby. Everything we wanted to see is in walking distance. The staff were very helpful, the general ambience is great. In our case a generous basic breakfast was provided free; trimmings such as cooked breakfast could be paid for. (No restaurant.)

Great Stay!

Stayed 2 days in Verona. Top hotel and top class staff. The lady at the desk was calm, efficient, and nothing was too much trouble for her. A real gem. Will definitely go back and recommend this hotel to anyone.

The Staff is Quite reluctant; friendliness rare! To take a shower was rather tricky, either u burn yourself or you freeze. The architecture of the Building is a very bizarr mixture between old and historic and ugly, tasteless 70ies Architecture!,

The Hotel Victoria is a gem in the middle of the center of Verona. Next to the Porta Borsari and Santa Euphemia it is an ideal location. The church San Giovanna de foro is really worth seeing and is on,y steps from the hotel.

We visited Florence and Venice and then moved to Verona. We stayed at this hotel from july 28 to 30, which is a peak of its opera season. We are so far satisfied with this hotel but its price is high compairing to the equivalent hotel in other cities like Venice.

Exellent opera hotel.

Great location, comfy room, average buffet breakfast. Reception staff not exactly tourist-oriented, but all in all efficient. At about €100 per night (double room), good value for money. Would stay again.

Very nice hotel, which is great located. The woman an the reception war very impolite. The room was quiet located and also nice. Breakfast tasted not good. Price is very good. I would come back.

Good, efficient service, with clean rooms and kettle/ tea and coffee available in your room. Breakfast was perfectly Ok, but no hot food (i.e. scrambled eggs can be nice in the morning).

Hotel pulito e piacevole. Posizione ottima. Colazione abbondante e ottima. Servizio eccellente.

Excellent hotel!!! We have spent three days within the hotel and spent wonderful long weekend. The hotel staff is really amazing, showing us all the best restaurants within the town and the best places to go for a coffee. The hotel is very nicely decorated and it’s conveniently situated in the heart of the city in a very nice area. We really felt like we’re at home there!!! Thank you VERY much for making our vacations unforgettable!!!

To fully merit a four star rating the rooms need some sprucing up

We had booked a standard room but, when we arrived, they upgraded us to a superior room with jacuzzi bath and lots more room. Was a real treat. Thank you Hotel victoria

We asked for a small bed for our child. They said that in the standard room there was no space for a bed, so they gave us a wonderful suite, wih the bed already installed. It was a great surprise. It is a pity that the parking is so much expensive, but it is clearly idicated on the web page.

Visiting Verona for the fourth time and second time in this hotel. We even got the same room but the room was not available until 16:00 Verona being a nice city my wife and I went shopping and had a nice lunch. However we went back to the hotel reception to times. First at 13:00 and was informed the room would be ready at 14:00. Unfortunately the room was not available until 16:00 No discharge or complementary were offered.

Found the hotel difficult to find and not well identified even when you got quite close to it. A large sign on the corner of the road pointing to the hotel would have been very useful.Apart from that a very enjoyable stay in a comfortable room. Staff were very good except when we had a misunderstanding when the receptioist thought we were asking what time the bar closed when what we wanted to know whether we would be able to get back into the hotel after a late night opera performance

Very nice hotel, would recommend it to others, breakfast was a bit different to other hotels we stayed at.

I was very satisfied with the Hotel and will come again at next occasion. Due to business meetings and dinners outside I had no change to enjoy the quality of the food. Next time I will do. I was travelling with my wife.

.... only a weekend trip, to visit good locations for eat and drink!

Great location, room at a good price (70€) but there was a slightly bad smell and walls were a bit dirty. Good breakfast.

What a great hotel in the center of Verona. We loved this place out of all the hotels we stayed in Italy during out vacation. The room we had was fabulous. Nice breakfast also.

Great hotel in Verona, close to all, nice room, high ceiling. Bus to train station 2 mns walk. Will go back.

The price offered by venere for an excellent spacious room at the hotel victoria was truly amazing. Hotel is perfectly located for all restaurants etc in the centro storico.Adequate buffet breakfast included but the hotel itself is a bit soulless in the public areas. The bar was not even open.

Excellent position; helpful porters and reception staff; good breakfast; room a little too small; lighting in room poor;overall stay pleasant but expensive for for a room of this size

Car Parking for Euro 35 per night !!! Air conditioning did not work. Manager on duty without competence to repair! No price reduction for night at 31 - 34 °C.

Great location, great room, recommended!

Hotel Victoria didn't meet fully my expectations . Breakfast room was too small, though the public areas were many and large. Car parking is expensive, the parking lot is very narrow and I had to park myself my car. In a 4 stars hotel I expected a parking boy.

The hotel is located perfect. Walking distance to the Arena, shopping malls, sight seeing areas. The rooms are ok. The shower cabines do not accept a second plate of pasta.. Breakfast is much better than Italian standards, but availably only indoor. 4-star-price/3.5-star quality. Little deaper price would leave a better feeling.

The hotel location was great and the rooms were nice, quite but very small. We were very disappointed about service with regard to responses on a missing item in our room.

The hotel is in a great location. It's right in the heart of the old town and just a short walk to shops, places to eat and the Arena. I picked this hotel due to the location. I didn't want to be right beside the Arena which is always busy. Instead, I wanted to be able to leave the hustle and bustle if I chose too. The staff were helpful but the hotel itself was a little disappointing. The room was very small. Rooms are generally smaller than say a room in the US but we had stayed in Ruzzini's Palace and Palazzo Stern in Venice. Both of these hotels had spacious beautiful rooms. The shower in the hotel was one of these pod showers. Around the fittings and door seals there was black mould. I also noticed the corners of the room were dirty so the cleaners obviously weren't thorough. The bed in the room, was the most uncomfortable bed too. The worst of the 3 hotels we stayed in. I didn't get a good nights sleep at all while I was there. Lastly, the passage into the hotel (from the street to the lobby) always smelled. I don't know if it was something they used to clean there or what but it was horrible. The hotel is not all bad. There is a small bar with a pool table and it's location makes up for a lot of its shortcomings. It's reasonable enough too price wise but once you're in the hotel, you feel that it could be cheaper. Would I go back? Probably not. I'd look for something else in the same area that was a little nicer.

It was a nice, clean hotel with a perfect location (in the old city), but the room was very small. It was not possible to use the internet sone at this hotel.

Room size and hotel location excellent but the level of customer service from Hotel Victoria staff was poor - we stayed for 1 week and I don't think anyone said more than two words to us although we did see someone smile on the last day!

Unser erster Besuch in Verona im Hotel Victoria war ein Riesenerfolg. Das Hotel liegt mitten in der Altstadt, von wo alles leicht erreichbar ist. Unser Zimmer war sehr feudal sogar mit Himmelbett :-). Das Personal sehr freundlich, Frühstücksbuffet bestens. Preis-Leistung besonders gut.

This hotel went far beyond our expectations: excellent location, beautiful hotel, absolutely stylish room with fantastic bathroom (I wish I had a shower like that at home!). I would not want to stay in any other hotels in Verona!

Our first time to Verona and the location of Hotel Victoria made it really easy to enjoy the old town! Its located just off the main shopping street of Verona. The staff was very good and offered us a free upgrade to a more expensive room which was much appreciated. I would reccommend this hotel as a good venue for a weekend away.

The Hotel Victoria is a beautiful hotel on a great location. You can walk everywhere. We could leave our car even longer without paying extra. The only bad thing to say is, that the bar wasn't open at the hours promised. It said it would be open till midnight. But already at 11 pm, the bartender gave us the impression that he wanted to close and he wasn't capable of making any cocktails. We were sorry about that as we wanted to celebrate our friend's birthday.

Premettendo che il nostro soggiorno nell'hotel è stato di un giorno (una notte) in una doppia standard, la nostra valutazione è molto positiva riguardo i servizi e la pulizia delle camere (eleganti nell'arredamento, bagno spazioso e tutti i confort). L'unico appunto sulle camere è che fa troppo caldo anche con riscaldamento spento (si tenga presente che la temperatura di fuori era di circa -3, -4°C). Il nostro giudizio sulla colazione invece è appena sufficiente perchè, in rapporto alla categoria dell'albergo, non presenta una grande quantità e qualità di vivande. Inoltre, il personale addetto alla reception non è stato in grado di darci informazioni basilari su dove poter andare a mangiare un piatto caldo per pranzo! Infine, un piccolo disappunto si è verificato per l'impossibilità di spostare la prenotazione di qualche giorno nonostante avessimo preventivamente verificato la disponibilità di una camera della stessa categoria allo stesso prezzo... cavilli burocratici hanno impedito una migliore soddisfazione del cliente. Detto questo, l'hotel è consigliatissimo, pulitissimo e la posizione è veramente fantastica per visitare la città.

Great location, close to all the local attractions. Got a free upgrade to Jr Suite, so no complaints. I took the airport-train station bus for 4.5 euros and ended up taking a cab from train station to the hotel for another 9 euros. Didn't want to mess with the bus. All in all, easy to get to and pleasant stay all around.

Nice room but very dark, window looked out on to roof

We visit Verona every two years for the Festival and had spotted the hotel in 2006. When we returned this year the hotel exceeded our hopes as the perfect base for our visit. We look forward to 2010 and the Victoria again.

Very polite and helpful staff. All areas of the hotel very clean. Exceleent loaction near to the Arena and old town shops.

Spacious and very quiet hotel in spite of being very close to the centre. Beautiful (if somewhat cold) mix of ancient and modern building. It is also great to see ancient stones and mosaica through glass in some rooms (breakfast room and lounge). It is a pity that the reception is so poor : cold, looking down at you. Cleaning and breakfast staff are lovely.

The hotel building and maintanance are very poor.The room was paintened 30 years ago!! It looks like that this hotel is on the way lo "expire"

This hotel is in the heart of Verona. After a few steps you are in the city center. The hotel a nice Italian flair with antique furnitures. Very nice

This is an excellent hotel in a lovely city and well worth a visit. The rooms and services are excellent (computer and internet access in the room a rare treat), the staff competent and friendly and the breakfast very good. A wonderful bonus is the display of archeological excavations in the basement. This was our second stay at the Victoria and we will certainly return. We have one small complaint, though, which is that the hotel gym is not available for the use of guests early in the morning, which is when I, and I'm sure many others, prefer to exercise. As the gym was one of the reasons for our choosing to stay at the Victoria, this was a disappointment.

Wonderful hotel, the best we stayed in while we were traveling in Italy for a month. I would definitely stay there again!

It was our first time we stayed at Hotel Victoria and we enjoyed it very much. The Hotel ist absolutely near to the Arena and instead of the many tourists it was very calm. Our room was quite spacious, also the bathroom. In the breakfast room it was very interesting to see the archeological excavations behind glass, a little touch of ancient Verona. They offered delightful Italian Breakfast and an excellent Capucchino.

This hotel is ideal for people like us who arrive exhausted and need a quiet hotel in a very central location. Our superior room was well worth the extra cost. The room was beautiful and there was no noise at all at night or in the early morning. We were only a few minutes walk from the Arena. It was especially nice as the Opera was on at the time we visited. The hotel is alot nicer than in the photographs. It is ideal for a romantic weekend away. This was our first stay. We would like to go back again.

Hotel veramente molto bello. Camera piccola ma super accessoriata: lettore DVD. VHS, Sky, PC con Internet, personale gentilissimo

They dónt have access to spanish TV The staff was very kind and proffesional The rate for the parking is too much expensive The breakfast have not the quality required

The hotel is quite nice, but attention: there has been money stolen from our room. use the safe! ;-)

Main reason for choosing this hotel was for the central location and car parking. On arrival we were told there was no hotel parking available as it had not been pre booked. View from room window was brick wall. We returned from the opera and found the bar was closed.

Smallish, slightly cluttered room but more than compensated for by the location, lack of noise and nice building.

No nosmoking room : our room was smelling smoke o cigarettes !!!! Very small shower Poor breakfast

We stayed in a double room at the victoria, slightly small but very nicely decorated. it's a perfectly good hotel right in the heart of Verona, with a really short walk to so many beutiful attractions. A very romantic place to stay right in the old part of Verona with it's equvalent of Bond Street one block away, great restaurants and shops a stones throw away and really good recommendations from the staff for places to eat.

The hotel is located in the historic center of Verona only a few steps from the Arena. During the opera season it is hard to find a suitable hotel in the center, so we decided in a superior suite but our room was more like a double room with jacuzzi bathtub. The service at the reception desk was really unfriendly and the retaurant they recommanded offered the worst italian dinner I ever had. The hotel in general made a poor impression.

At the time of booking, the hotel did not state in its web pages that it did not have non-smoking rooms. Because it was within the festival period and the trip was last minute, I could not cancell without penalty. I decided to risk it. Although I am only mildly allergic to tobacco products I became violently ill that night and had skin reactions for almost a week. All those with tobacco allergies should be warned.

Very centrally located hotel with nice rooms and excellent buffet breakfast.

Perfect for central Verona. Hotel rooms small for the price, but understandable given the location

The stay was excellent, even better than I expected!

Très bon hébergement ; l'accès en voiture , en raison des restrictions de circulation à Vérone, justifierait une information préalable. Une fois sur place, tous les renseignements ont bien été donnés de façon à faciliter une nouveau séjour.

Although the room we were given was beautifully decorated it was very small and dark due to poor internal illumination. The toiletries, the bathroom and the shower are great! The breakfast is fantastic.

Excellent location, nice rooms, service not up to standards

It was the best place to stay in Verona.

The hotel is ideally situated; walking distance to all restaurants, shops and the Arena. However, we did feel that the price we paid was not worth it. The hotel felt a bit shabby and the breakfast was lacking.

We had a lovely sitting room besides the bedroom which I did not expect. Our view from the one window was roof tops. There was a nice note about protecting the environment by not washing bath linens every day. We followed the guidelines, but our linens were changed anyway. The suite was charming. Regarding your questionnaire: If you insist that I answer every question on this questionnaire, then you should give me a chance to say neither or I don't know, or some other neutral choice. I shouldn't be forced to rate something that I don't know (like type and number of rooms available or photos) or when neither answer is what I would want, as in question 2 below. So you should disregard my answer on those questions.

The hotel was very nice but pricey. I was placed in a handicapped room without being told. The shower was an issue but otherwise the accomodations were fine.

The breakfast buffet is pooorpoorpooor!!!!

This Hotel was the best I stayed at in Italy. My bfriend and I thought it was incredible. It matches the city perfectly. Excellent location.

Very central. quite large double (superior) room with extras like computer. Huge (6 ft) bed, very comfortable. Room seemed dark because of typical Italian decor and beautiful dark wood. Large bathroom with shower & bidet but also dark until we noticed 2 wall lights at the end of our stay. Breakfast buffet was exellent. Can have omelette etc for a extra charge. Overall would highly recommend (but quite expensive).

A beautiful hotel in a great central location.

Che dire di più? Il Victoria è un ottimo hotel per chi vuole soggiornare in completa tranquillità pur essendo nel centro storico della città.

An excellent hotel. I would certainly stay here again on a return visit to Verona.

Excellent facilities, extremely clean and well appointed rooms, professional and helpful service, great location, very happy to recommend

Anche se il nostro soggiorno è stato di breve durata ho apprezzato molto le comodità dell'albergo. Le camere dotate di lettori DVD e di bollitore per potersi fare un caffè o un te in tutta tranquillità nella camera sono molto graditi. La posizione molto centrale dell'albergo lo rende un buon punto di partenza per visitare le vie centrali. Nel complesso una ottima permanenza.

I had a upgrarading of the room

Superb hotel, excellent location right in the centre of the old town on a quiet road within easy walking distance of the sights. Very quiet room, great nights sleep.

As Verona changed their one way street system we had great difficulties to get to the hotel by car. It is strongly suggested that the hotel provides specific directions as to how one gets to them by car. Otherwise we enjoyed (our second stay already!) at the hotel and will choose it again when we visit Verona.

Very nice renovation of an old historical(?)building.

The only negative thing was that you only get breakfast until 10 am.

Très bel hôtel. La chambre Superior n°213 que nous avons eu était très grande et très silencieuse car en bout de couloir. Seul hic : l'hôtel donne sur une ruelle très étroite ce qui rend les chambres certes silencieuses mais aussi un peu sombre.

Nice Hotel with excellent standards of accomodation, cleanliness and staff competence. Bar area pleasant but no restaurant. Not a problem because Verona offers so much. If visiting for Opera and sight-seeing, Hotel Victoria is ideally situated. Recommended!!

Very good

Excellent hotel,friendly atmosphere,large rooms in a historic building. Quick,friendly and correct response during reservation procedure. Really recommendable,we will propably choose hotel Victoria again on later visits to Verona.

The hotel was of top quality . From the Etro bath products to the silk lined walls, everything was first class. The breakfast was standard continential fare but the service was excellent with the crema of the cappucino designed in an elegant pattern. The hotel is a great location to walk home late from the opera.