Luna Hotel Baglioni - Venice

As we paid quite a lot for the hotel, we do expect some qualities from it. However, when I stepped in the room, I can smell something bad. The room is quite old fashioned. When we wanted to take a look at the outside of the hotel, we were simply shocked. There's no scenery at all as we can just see another broken window of another building and which was just 1 meter close. The carpet is dirty. The taps are quite old. Very disappointed from it as we would like to enjoy more from the romantic place. The location of the hotel was good tho.

I stay in this hotel every time I'm in Venice. A bit pricey but worth it. I love arriving and departing by motoscafo right to/from the front door.

We spent two nights in this lovely hotel. Although out of season the staff were fantastic. The hotel was quite and very comfortable, the restuarant was a bit expensive but we did receive a discount as residents, the food was lovely and service second to none. If you want luxury in Venice then stay here, location is great and trip from airport via taxi was pleasant as you get dropped off at the front of the hotel.

Married senior citizens. Enjoyed the hotel. Web registration was excellent and accurate. Expensive, but we knew it. Web price was lower than price posted in room. Great location.

Lune Baglioni is a very nice high quality hotel, in the best situation of Venice with a very nice restaurant.I had 2 problems. The bed room was entirely dark!!! There almost no lights.On the other hand the bath room and the cloak room were full of lights. I could not find my clothes!!! I would like to have the ability to adjust it. Second problem is that the room was cold and they could not solve my problem. Except those problems the hotel is for exacting clients.

What a beautiful room! All the details were exactly what i had hoped for in a 5 star in Venice. They did a nice, standard job with turn down. In general the services were top notch, but nothing unique. The concierge service was really helpful in anticipating our needs. I also have to say it was worth the money just to have the water taxi drop us at the hotel door, instead of the poor travellers that we saw lugging their month's worth of luggage all over the city in search of their hotel. Two things to think about before booking: the public areas are full of antique furniture most of which is sectioned off with stanchions, so not a comfortable lobby; second, it must have been my mistake but i thought i was booking a standard room, but apparently it didn't include breakfast. please make sure you don't book a room with "no breakfast included" because it was 40 euros per guest. There isn't another sit down breakfast within walking distance and the price was rediculous for the breakfast they provided...that being said it was my fault for not booking the breakfast in the first place.

The shopping area arround the Hotel is great! The best location in town.

Although friendly the staff at times appeared to be going through the motions of doing their job because it was their job. The genuine enthusiasm was, in my opinion missing.

The location of the Hotel Luna Baglioni was absolutely perfect. Literally it was only 15 steps to St Marks Square. The room was fabulous (we went for a Junior Suite) and although it was pricy, it was worth every penny. The description, booking, photographs, everything done through Venere was spot on! I would definitely use Venere again.

We had a junior suite. the room was immaculate, beautifully decorated. the bathroom was huge, with double shower and tv. A separate dressing room meant that there was more space in the main bedroom area which wasn't huge. Staff were lovely. Breakfast high quality. Beautifully decorated throughout.

Perfect hotel to stay in Venice. The only disadvantage is the short cafe and restaurant menu.

You really get what you pay for at this Venetian masterpiece. Located just behind Piazza San Marco, you are just seconds/minutes from all the sites, but the Luna lies just enough off the beaten tourist paths to maintain a feeling of being your own private romantic hideaway. Rooms and decor rival that of the most luxurious hotels in the world, yet still fit with the Medieval/Renaissance atmosphere of Venice. Service by the staff went really above and beyond, even for such a "starry" locale. As Newlyweds on our Honeymoon, this was about as perfect as it gets to start things off...

The hotel is central to everyting & I highly recommend that you get the water taxi from the airport (€90 - total) to hotel. This gives you good view of the city and with the taxi dropping to the front door it gets your break off to a romantic start.

We booked a Junior suite but upgraded because we wanted a view of the Lagoon so we got a Delux Junior suite but the suite was just lovely and we had wonderfull views could not fault this Hotel the food in the Restaurant was just superb.It was just a few steps away from San Marco square and shops and the water Taxi came right to the Hoteland the water bus stopped 10mtrs from the hotel which was just great so convenient.

A deluxe hotel directly off of Piazza San Marco with its own boat landing. We stayed in a very spacious and comfortable junior suite and enjoyed our stay very much. If possible, allow the hotel to arrange your arrival and departure to/from the airport or port; you will save quite a bit of $ and things will go flawlessly.

Luna Baglioni is a very well located Hotel in Venice. The standards are high and it will contribute to a nice stay in that beautiful city. However, the hotel lacks a number of services which are nowadays mandatories for a hotel which ambition and prices are those of the most luxurious ones. In room services are poor and a spa is definetely missing.

Yes it´s a very nice hotel. The situation is excelent and the Suite Junior are very quiet for a trip in love. The reception is very good and thge service too. Well for a first contact with Venice I think it´s a good place. regards.

This was our first reservation, both with venere.com and the baglioni hotel chain. We were impressed with the superior quality of service of both, and will repeat the use of your services.

Fabulous experience !! We really enjoyed Luna Baglioni, and with certainty we will come back to this excellent place

I WILL COME AGAIN TO THE HOTEL BUT A ROOM MORE "ROOMY" (BIG). THANKS, H.I.TREVINO

This was a special trip for me and my girlfriend and we were rather apprehensive of the reception that we would recieve. I have to say that the service was second to none. Although clearly a gay couple, we were treated with the utmost courtesy and respect.The suite we had booked was amazing and well worth the price. Recommend eating in the hotel restaurant at least once- little pricey but 10 star food and 10 star treatment. Perfect location.. 2 mins from St Marks Square. PERFCET IN EVERY WAY!!

Pur stay in your hotel was the highlight of our time in Venice. If and when we return, you can be sure we will once again stay at Luna Baglioni. Thanks for the memories.

This is an excellent hotel with an extremely excellent restaurant supported by equal service. The location is ideal with San Marco literally on the door step. Pricy but this is 5 stars in Venice. Congratulations to venere who made booking so simple and efficient

Wow what a great time we had at your hotel.We visited Venice Florence and Rome this hotel was the least expencive but the best. I shall see them again. If you stay there you will not be disapointed.

The property was exactly as I expected based on the desriptions in the website. The location was perfect, a few steps from the St. Mark's square water taxi, and was accessible to everywhere in Venice. The staff were very helpful.

We loved the Luna Baglioni. Room 308 was a great Choice in rooms. The room had a large bedroom with balcony and Living room with two Balconys and a very large Terrace overlooking the grand canal. We couldn't have had a better hotel with as good location anywhere in Venice.

Delightful hotel, very nice staff

Well decorated, elegant, but extremely small rooms - good location especially if you like high-end shopping. The staff was extremely rude however and not trustworthy. For example the concierge said the only way to get to the airport was a 90E water taxi - he did not mention a 10E water bus and got angry when I asked about it. Don't expect friendly helpful staff.

The Hotel was everything it promised to be, and in an excellent location. Our only relatively minor complaint was that breakfast, at 25 Euros to include access to scrambled egg and bacon, was rather excessively priced. Otherwise it was an extremely luxurious hotel, excellent help from the staff, immaculately clean and the room tidied/stocked several times a day.

Beautiful hotel, good central location, but my room was overlooking an alley, and there was a lot of noise from people walking and talking in the alley. Room was spacious, beautiful, well outfitted, bed was nice. TV was too small, too far away, but no one goes to Venice to watch TV--hopefully. Somehow my room, a single, didn't come with the breakfast when I booked it. It wasn't obvious that they were omitting breakfast when I booked it. Seemed pretty chintzy of the hotel to require US$260 per night and have the guest pay extra for breakfast. I think it should have been included.

Good location. Very poor breakfast

Wonderful hotel, excellent service - would recommend anyone to stay here - very central - feel it is the best hotel in the area

The Luna Baglioni is a true 5 star property. I stayed in a single room, which was the size of a closet. The double rooms are much larger, and the size and quality goes up substantially with the price. The breakfast was great, although 19 euro extra. I dined under 18th century frescoes. The lobby, restaurant, etc. were unbelieveably beautiful. The location cant be beat. The 3 negative things are: 1.VERY small room. A larger room in a 3-star can be bought for 1/3 the price. 2.Noisy back alley. I could hear every footstep from every passer-by. 3.I was charged "their own" exchange rate on the credit card. Their machine does it automatically, and adds an extra 4% when it makes the charge. Otherwise, very, very nice service.

Please install wireless internet service, two telephones in the room and more cable channels. This is what is expected for the price paid in any hotel of this category in the world today Jorge Silvetti

My brother and I found the hotel entirely satisfactory which came up to all our expectations. If only the Reception offered City Guide Maps automatically on arrival and the breakfast room could serve tea promptly our stay would have been perfect. The hotel's own restaurant was excellent and its chef and staff are to be congratulated. We would certainly stay at the 'Baglioni' on a revisit.

Very pleasant stay. Staff helpful, knowledgeable and friendly. Sinlge room availability very useful

The Luna Baglioni is a great hotel with the most beautiful breakfast room in the world (breakfast to match.) There was some confusion about whether the price quoted on venere.com included tax. After I politely contested the higher rate they tried to charge, more senior staff were consulted who said they had made a mistake. Keep your eye open for that.

Extremely well run operation. If one were looking for the ideal location in Venice to call home and access all the pleasures that Venice has to offer this is the place. Kudos to all at the Luna for making our brief stay so rewarding! Mr. and Mrs. Donaldson, USA

The Hotel was outstanding. Its location was excellent. The website could do with better package deals which include meals as an example and also the facility to upgrade if you so wish. The information is concise and allows you to make a good choice when comparing hotels and facilities.

Excellent Hotel in v good location