Hotel Relais Venezia - Venice

6.6

The desk staff had inadequate knowledge of local transportation systems. They also made disappointing restaurant recommendations. They should provide top quality advice for guests on places to shop and dine in Venice. So many places offer average dining experiences and the shops all look alike, but charge a wide range of prices.

9.3

Great location ~ once we found it! Staff was very friendly and eager to assist in any way. Rooms were lovely and clean. Air conditioning was exceptional. Helpful to have the in-room safe and mini-bar (which also has room for a few of your own items). Even our teenager was impressed by the hotel!

7.1

Breakfast was a bit basic and the room was small, but the location was great, the staff very helpful (even pointing out good places to eat on our map away from the main tourist areas) and the hotel was very clean.

9.9

This was our first stay during our honeymoon tour of three Italian cities. We forgot our passports after our first stop in Relais Venezia and arranged for them to ship to our last stop in Rome. Because of a Roman holiday the day we expected to receive them via postal service, we were worried that we would have to expensively change our flight plans. However, they shipped them DHL Express, so we avoided a huge expense. We experienced the same type of relief in getting our passports the last day of our trip as when we arrived at Relais Venezia. Dario was extremely helpful in arranging dinner reservations for that night (Cafe Paradiso - excellent dinner) and explaining the surrounding area to us. We will definitely stay here upon our return years from now.

9.7

We stayed in a quad room with my wife and two sons (9 and 11). It was perfect for our needs, the staff was gracious, helpful and efficient. They helped us with restaurant recommendations, offered to have our breakfast brought to our room for no additional charge, etc. No stall shower, but it's Italy, not the U.S., so we didn't expect one! The hotel was also very quiet, which helped everyone sleep. Just an FYI for those with difficulty with stairs; the elevator/lift only goes from street level up to the lobby level, so for most rooms there are many stairs. The staff was extremely helpful getting luggage brought up to the room, so that was no problem at all for us.

9.9

Beautifully remodeled rooms in a great location. I would definitely stay there again.

10

The accommondations at Relais Venezia were excellent and the room was exactly as depicted on the web page. This is a very quaint hotel with only ten guest rooms. Our room was very spacious and well appointed and the staff was top notch -- very friendly and conscientious. While the luggage lift only went from the entrance level to the second floor lobby, the staff insisted on carrying the luggage to / from the room up additional flights of stairs. The staff also brought up a breakfast tray to my daughter who was not feeling well. I cannot compliment the hotel or staff enough. Complimentary breakfast was of the lighter European fare which was fine for us --warm coissants with honey or jam, yogart, cereal, coffee or espresso, juice. The hotel is in a nice quiet location yet convenient -- equal distance between St. Mark Square and the Rialto Bridge via the narrow "streets" of Venice. We enjoyed our stay and would definitely stay at Hotel Relais Venezia again!

8.6

very fiendly and helpfull employees nice room near to markus place

10

beautiful little hotel with contrast between old tradition and newest technik. big compliment. Very close to St. Marco. We like to come back soon.

9.3

Great place, would return with no problem. No complaints.

8.8

The hotel was just what we expected. Small but very warm and nice in a very good location. Very helpful were the informations that the hotel sent us just as we booked the room. The only thing that I'd like to mention is the breakfast. It could be better (more rich).

9.6

Lovely hotel with excellent staff and clean rooms in the heart of Venice with everything in walking distance, couldn't ask for more.

9.8

My wife and I spent a fantastic long weekend in Venice and were delighted by our stay at the Relais Venezia, it more than lived up to all the good reviews on the Venere website. Our room (301) was spacious and clean (albeit the bathroom is small, but well decorated, NB: shower over bath, no shower screen). We had excellent views over the surrounding area. The breakfast was simple but very adequate. The location is fantastic - just 1-2 minutes walk to St Marks Square and 2-3 minutes from the Rialto. Most of all it is the staff who make the hotel so good, they were all extremely helpful, enthusiastic about Venice and very happy and keen to help you with any request. If you want fancy entrance halls and atriums then don't go to this hotel but if you want excellent rooms, fantastic service, great location and superb value for money then this is your place.

8.0

very nice location and very welcoming staff. the room was clean and well appointed and the bathroom was also nice. the suite was located directly off of the lobby, but seemed to have been soundproofed as we did not hear noise from the lobby.

10

Lovely hotel, steps from Saint Marks Square. The staff was wonderful, helpful and friendly. The rooms were amazing, tastefully renovated and brought a colourful merge of past and present modern design. This was a real treat to stay at!!

9.4

very nice hotel-elegant. Well positioned. Staff very nice. Breakfast a bit basic but ok. A lot of stairs up to the rooms so don't come here if you aren't fit! Perhaps a bit expensive. The price went down as we approached our departure date so if you can take a chance and book at last minute! Fell by £40 from when we booked!

9.5

Estuvimos 3 noches en este magnífico hotel. Fue una estancia estupenda. Teníamos como vistas el campanile de S.Marco y todas las mañanas era muy agradable escuchar las campanas. El personal era muy amable y servicial. La habitación era grande y estaba muy limpia. Nos subían el desayuno (que estaba muy bien)a la habitación. Estaba situado muy cerca de S. Marco, pero en una calle estrecha y sin ruido de gente. Lo recomiendo para todo el que quiera visitar visitar y estar en el centro sin agobios.

9.1

Lovely little hotel, modern and stylish in a venetian kind of way. Couple of minutes from St. Mark's Square, so very central. Staff were excellent and very helpful.

9.9

The staff were excellant,very helpful in guiding us to sites of interest and in the service part we were very impressed.Room and overall appearance inside was very clean.Directions to the hotel were very good they could use better sign on the street level at the door and that would be my only complaint. I recommennd some one with problems with stairs to request a room on the first or second floor. My wife and I would definitly return to this hotel.

8.4

The location is perfect, just a 5 minute walk to both St Marks Square and Rialto Bridge. We would return to this hotel unreservedly. It is expensive but Venice as a whole is expensive

9.2

We followed the instructions given for finding the hotel which did include a warning that it was a bit difficult to find but worth it. It really was worth the effort but the effort was totally unnecessary. Moving two suitcases plus a carry-on per person from the airport to a bus to a water bus to another water bus because it was so crowded we couldn't get off in time for the first exit, then dragging them over VERY crowded, rough streets, up and down steps for quite some distance was a most unpleasant experience. It was especially disappointing to learn that a canal was only a few feet from the front door. For the sake of other unaware customers PLEASE make sure they understand that a water taxi is the ONLY way to arrive at your lovely hotel unless they are training for an olympic event that requires extreme physical endurance.

9.9

This was an amazing hotel, in an excellent location, only steps to San Marco Square and just a 10 minute walk to the Rialto Bridge...you definetly need a good map in Venice as the city is a maze, but beautiful. All of the hotel staff were wonderful, helpful, and made our stay better. Breakfast was nice and simple as all breakfasts seemed in Italy. Our room was beautiful, no view but we didnt mind as we were not in the room much, there was a huge tub! which we werent expecting. I would recommend this hotel highly! We took the waterbus as recommended by the hotel, and had a short walk from the stop, I think we went over maybe two bridges, but it wasnt bad for us...and was way cheaper than a private boat.

9.4

We will come back for sure!!!

10

This hotel was more than what I ever expected, and the staff was so helpful with directions, recommendations for good restaurants, etc. Wish we would have had more time there. The price was extremely reasonable for what you receive. I was traveling with my sister and our two daughters.

9.0

The location of hotel is perfect, just few minutes walk to S. Mark. The hotel staffs are very friendly and helpful. We'll definitely stay there again.

8.4

We had a great stay, the only small quibble is that breakfast is limited and is the same every day.

9.9

a superb small hotel right in the heart of venice the staff could not have been more helpful from the email they sent with directions how to find the hotel[which you need] to the welcom we reiceved when we arrived.

10

Very small hotel, full of charm and with a lovely staff. Dario and Federico were both exceptionally helpful, they recommended several restaurants & cafes and the 3 we tried were all fab. The location was perfect for us, behind San Marco Square and only a 5 minutes walk to Rialto. We will try to stay here again when we return to Venice.

9.9

What a jewel of a hotel. The room was gorgeous, the staff couldn't be more friendly or helpful. We would stay again in an instant.

7.1

Excellent location between St. Mark's Square and the Rialto Bridge. Slightly expensive given the lack of communal space and basic breakfast,but generally staff were friendly and helpful.

10

A cute little boutique style hotel. Relais Venezia is a lovely small hotel in a perfect location between St Marks and the Rialto Bridge, difficult to find at first, but the location couldn't be better. The staff were so friendly and helpful and recomended great restaurants which we ate in and really enjoyed. The young man at the desk helped us everyday with a new itinerary which meant we got to see everything. All in all, I would stay here again in a heartbeat. Many other more expensive hotels would do well to learn from the small but superb Relais Venezia

9.2

i can't fault this hotel. the staff were friendly and very helpful. we had out 16 month old daughter with us, who became very excited and unruly on the first few days of her first holiday :), but the staff were very understanding, and helped us out as much as possible. the room we had was one of the ones in the hotel brochure. it looked exactly the same. no view as the windows opened out onto the alleyway at the front of the hotel, but that didn't bother me as we were informed in advance that there were no rooms with views left. the room was very clean and modern. the bathroom was very good with bath and shower. no noise apart from last night when a large party of italian navy turned up in the bar located next door, but that was a one off. overall i can highly recommend this hotel. it is not cheap, but then again hotels are not cheap in venice. location is good, about 3 minutes walk from piazza san marco with only one canal to cross with your bags.

9.3

We had very positive experience. Location was great. Staff was very helpful and accomodating. Rooms were well appointed. Breakfast was fantastic.

10

Charming little hotel with a great staff. Fantastic location, just 5 min. walk form San Marco Square and Rialto Bridge but away from the interminable crowds of tourists. I would not hesitate to recommend Relais Venezia and will choose it for a return stay.

9.8

The rooms(we stayed in two) were individual and superbly decorated. The staff were extremely helpful and friendly and made every effort to meet our needs. The hotel location is ideal for sightseeing and access to transport links. Highly recommended.

9.1

very good hotel, with nice people. Near San Marco but not exactly best neighbourhood, lonely and without commerces, only internet point. Really special the decoration and excellent rooms and bathrooms.

8.3

Nice hotel,very well situated,romantic atmosphere for couples.

9.8

This is nit picking but we could have done with a couple of chairs to sit on. Hooks for bathrobes would have been nice on the back of the bathroom door.

9.3

The manager very kindly upgraded our room when he discovered that it was my husband's birthday. The second room was far better than the first and obviously improved our opinion of our stay. If I had a criticism it would be that breakfast was exactly the same each day ie no variety - however it was adequate.

9.8

Excellent location for main Venice attractions. Beautifully decorated. After a good days sight seeing bathroom was extremly relaxing. Friendly and helpful staff can't recommend enough.

8.9

Very nice hotel recently refreshed. Rooms are as in photographies. Very convenient location close to Piazza San Marcos.

9.8

this place is fantastic for the leisure traveller who doesnt need many amenities. no internet service, however, we managed to get a wireless connection in our room (there is an internet point about 25ft away). great location, helpful staff. A+ rooms are large, comfortable, recently reno'd.

9.1

This hotel was small and very modern. The staff was nice and for the most part helpful however; when my luggage did not arrive they would not call the airport to verify that it was going to be delivered. I do not speak the language as well as they do and would of liked some assistance on that end. They indicated that they would wait to be contacted. My bag arrived later that night so no real issue. The bathtub/hand-wand with no shower curtain is an experience. Just realize that you are going to soak the entire bathroom each shower thus the reason they put a drain on the floor of our bathroom. The bathrooms are really small but the bedroom proved to be large in comparison to other hotels we stayed at. The hotel is not easy to find and expensive. If you are looking for a small modern hotel this is your place!

10

This small hotel of 10 rooms was beautifully decorated with spacious rooms. It was spotlessly clean and the staff were so willing to help us with restaurants and getting around Venice. It was centrally located near St. Mark's Square yet was so quiet we thought we were in the country. We thoroughly enjoyed our stay there and would definitely stay there again. We took a private water taxi to and from the train station and were dropped off just a few yards from the entrance to the hotel. By using the public vaporetto, however, one has to walk around St. Mark's Square. Keep that in mind if you have a lot of luggage.

9.9

Great location and very friendly! Would definitely stay here again. Relais Venezia offers a high degree of comfort in a little sized hotel. The staff were extremely kind, very attentive and friendly and did everything to make our stay comfortable. The location is fantastic - 3 minutes from St Marks' Square and about 5 minutes from the Rialto Bridge.

9.9

Our stay at Relais Venezia was simply wonderful, albeit too short. The staff were all very welcoming, helpful and professional. The location was simply superb, close enough to San Marco to be woken by the bells each morning - there is no better alarm clock! Be aware that there are LOTS of stairs in the property, although a lift goes up to reception. We will definitely be returning in the future, hopefully on many occasions.

9.7

Very pleasant, well positioned and good value for money. Great for a long weekend out and about but not suitable if you want to lounge about in the hotel. Clean tidy modern and friendly. 8 mins to Rialto or St Marks

7.3

Venize is always very expensive, but if you can find a location like Relais Venezia you will remember it as a charming place, quiet, near to all, and with nice people fulfilling all your needs with a smile. A nice place to stay in Venize. We will come back.

9.1

Relais Venezia is great, fancy, cool, clean, new hotel.

9.5

Very impressed with this Hotel. The location was perfect, central to all attractions. The rooms where in good condition and the service was very good.

9.8

Wonderful little Hotel ( there are only a handful of rooms) with an excellent staff (2 brothers) who were helpful and made you feel welcome. The rooms were as promised & true to the web site photographs with excellent en-suite facilities. The location is fantastic - just by (3 mins) San Marco, but also quick to get to Rialto. We would definitely stay at Relais Venezia again.

7.0

The hotel itself was quiet for Venice. However our room was next to reception and we got a fair amount of noise coming through from reception at times. Very good location, newly refurbished, but a bit characterless (why paint over the beams on the ceiling?) Our usual hotel in Venice is less luxurious but has more character and is a bit cheaper.

6.3

Location was great very central.A little difficult to find on arrival. Room was lovely and very quiet. Very basic breakfast. Only problem was that hotel used credit card details from Venere booking without discussion and refused to change this.