Hotel Firenze - Venice

I stayed at the Hotel Firenze 3 nights and will go back. The best part was the location about 100 meters from Piazza San Marco. The room had no view and was nicely decorated Venetian. The bedroom was small with a surprisingly comfortable bathroom. Staff was professional and courteous, breakfast was fine. The hotel has free internet access which was slow and very late one evening did not work. Be prepared the hotel may be hard to find. I walked past the entrance several times. It is actually an entrance to a courtyard off the street and as one reviewer said it is best to look on the ground for the name or ask a local shop owner. Make sure you go to the clock tower in time for the bells to ring and have your camera ready to capture the surprised facial expressions of those that are unaware of this treat.

*Stayed 1 night, Standard Double room. PROS: Very friendly staff, well-stocked bathroom, good and free Wifi, great location to San Marco, nice balcony with view, rooftop balcony with beautiful view, decent breakfast, complimentary welcome drink, clean room, 24-hour staff. CONS: Small room, small elevator. OVERALL: The only bad thing about our stay was the size of the room, but that seems to be normal in Venice. For the price, it was a good option, with a great location, and a very helpful and friendly staff.

Ok, well located hotel, breakfast standard, when you get to San Marco boat station, ask at the information point (20 meters)where is the hotel, beacause is really well located but very difficult to find if you don´t have clear directions

Good value for rate paid

Hotel is located just a short block from St. Mark's square and a short block from the waterfront. It was an excellent location for three days of walking ALL of Venice, as well as catching a valporetto (water taxi) to longer distances. Breakfast was excellent and the view from the roof garden overwhelming!

Rooms were comfortable, for European size! Pillows were a little hard. Breakfast was included, always a nice touch. The best part was the rooftop terrace, which we used to get together with friends before dinner, with a few drinks. Location, unbeatable!!! A nice hotel, with helpful & friendly staff for a great price!

Bathroom of Street side rooms are too tight! there is only 10cm distance between the toilet and washing one who are facing each other! I had to listen the welcome receptionist who was an old guy, for 15 minutes insisting on a restaurant description allthough I didn't wantto get the room key.

Great location. Decent value. We had to switch room after the first night because of street noise. The roof top terrace should be great in good weather. Room was small but workable, braekfast was typical, the lift is a plus for anyone needing it.

How to find the hotel (in Venice it is always tricky): Corte Foscara is a small courtyard off Salizzada San Moize, a large street (well, by Venetian standards...) going directly from piazza San Marco. Immaculate room, friendly service.

Good hotel, nice staff, really close to S Marc square (at night, kind of problem, as the neighbourhood is not as lively as others). Well equiped room, murano lights, modern and banal decoration.

Great location. Room was spacious by Venice standards but bathroom was conjested. Elevator was a major plus. Breakfast and the dining room were very nice and service was excellent. We would stay there again and recommend it to others.

The hotel was nice and the employees really kind. The only bad note is the location.... in the reservation form (VENERE) is impossible to understand how to find the hotel!!

Great room & bathroom with extras. Helpful and friendly staff. Excellent central location. Would definitely reccommend!

The personnel were very helpful. The location was great, but somewhat noisy because of street traffic. The staff moved us promptly to a quieter room. The breakfast was lovely, as were the rooms. Thanks!

El hotel esta comodamente ubicado. Las habitaciones son hermosas aunque la que tenia para dos personas era un tanto pequena. El bano muy limpio al igual que la habitacion. Lo recomendaria para personas que nunca han visitado Venecia ya que esta cerca de la Plaza San Marcos y mientras mas lejos estes hospedado de la Plaza San Marcos menos actividades al aire libre encontraras.

The water taxi dropped us off right in front of the hotel, perfect location. Staff was warm and friendly. Also helpful for tours. The rooms were clean, cute, romantic. The breakfast room very cute, the breakfast was great. We will definely be back and will refer this hotel to all our friends.

Ou stay with the family was very pleasant thanks to the most helpful and efficient staff. We quite enjoyed our elegantly appointed rooms with terrace on the fourth floor. The location right in the heart of Venice is superb.

Good Hotel, Small but good rooms and service. Excellent location. Good Value for the money.

A great hotel in a very central location. The hotel staff were friendly and very helpful. We enjoyed our stay very much.

Small and cosy hotel. A bit noisy surroundings with beggers outside the entrance. Otherwise a very good hotel.

The Hotel is near San Marco, rather far from train station. From train station you need to get the water bus (boat) or taxi to the hotel. The bus is very over-crowded and rather difficult to get in the boat because it seems most people have not heard of lines, the stronger gets on the boat and the weaker stays behind. Watch your pockets. It takes about 40 minutes with the water-bus riding in the Grand-Canal to get to the hotel. The hotel is hard to find. It does not have a visible sign in the street and the location does not match the map provided. You'd better off asking the locals. We stayed here one night in June '03. The receptionist lady was rude and unfriendly. She seemed rather disappointed that we showed up to check in!!! She was rude with at least 3 other customers that I observed. She was either unhappy with her job, or was just having a bad couple of days, who knows. Customer service was poor overall. Our room was clean and space was adequate, with nice decoration. Bathroom was very good. Noise level was tolerable. Breakfast was standard. Overall, I would not stay in this hotel again. This hotel needs a good sign outside in the street, better map, and certainly a different front desk receptionist, and better customer service training for the employees. My recommendation: take your money to some other hotel with better customer service. M. Mandegar, San Diego, CA, U.S.A.

We stayed here one night. Overall the quality of the room was good, but most other things were lacking. To start with, the hotel was extremely hard to find. No good signs on the street. The map does not correlate well with location. The front desk lady was very unfriendly as if we were a burden to her. We did not feel welcome. The hotel lobby is nonexistent but that is not a big deal. Hotel has an elevator which is a plus for luggages. The breakfast was the same standard as for all other hotels. the room was clean and the size was acceptable. Bathroom was adequate and good water pressure. Overall it is a reasonable place to stay, but there must be better choices. I would not go back, merely for the attitude of the front desk lady.

Very good position being so central and reasonably priced - ideal for a short break

Hotel has a great location, literally a stones throw from St Marks Square. The room was of a good clean standard and value for money was excellent.( We even had a balcony with a cain table and chairs ) Would certainly recommend the hotel to friends if only for the man in reception with just about THE worst wig I've ever seen!!! I thought we were on Candid Camera!

A very pleasant stay at a very nice hotel. We would stay there again. The room was tastefully decorated and the balcony a delight.