Double room from
€ 95 (Tax included)- Average guest rating:
- Rose has stayed here and says:
- Cleanliness of rooms
- Quietness of rooms
- Spaciousness of rooms
- Quality of service provided
- Hotel surroundings
9.0
8.3
7.1
8.5
7.6
‹‹ The hotel and staff were a credit to the management. Will certainly be back.››
18 Sep 2004 read hotel reviewsAbout Hotel Carlton Capri
reception
The hotel Carlton Capri is located in the centre of Venice, in the Santa Croce area, close to the Scuola di San Rocco and the Santa Maria Gloriosa dei Frari Church - famous for Tiziano's L'Assunta.
On-site facilities include a tastefully decorated breakfast room, TV room and Internet Point.
Sober and sophisticated elegance enhanced by typical Venetian details create a unique ambience.
Location of Hotel Carlton Capri, Venice
-
City Area:Santa Croce – West
Position of the zone in the city
General map
Rooms at Carlton Capri
double room
The hotel has 40 single, double and triple rooms, each featuring a private bathroom with hairdryer.
All of the rooms are equipped with air-conditioning, safe, mini bar, satellite TV, direct dial telephone, heating and Internet access.
Some rooms also have a balcony overlooking characteristic Venetian rooftops.
One room is especially equipped for disabled guests.
- Air conditioning
- Dial-up Internet access
- Direct dial phone
- Facilities for disabled people
- Heating
- Mini bar
- Radio
- Rooms with view available
- Safe
- Satellite TV
Breakfast at Carlton Capri
breakfast room
The American breakfast buffet is served from 7 a.m. until 10 a.m. in the breakfast room.
On request, breakfast is served directly in the rooms.
Hotel Facilities
- Credit card accepted
- Entire property is air conditioned
- Lift/elevator
- Room service - limited hour
- Front desk - 24 hour
- Front desk - fax service
- Luggage room
- Internet/Email services
- TV Room
Hotel Reviews Carlton Capri
Mature couple
Switzerland, May 2008
Le prix est élevé pour un hotel 3*(comparaison avec des hotels suisses) dont la localisation dans la ville n'a rien d'attrayant. Les linges de toilette sont d'une minceur extreme.
Mature couple
Australia, Nov 2007
The Hotel is not easy to find, We had to ask directions from the Hotel Carlton (parent hotel)but it was still not easy to find mainly due to construction work that is being done in alley access. In a staight line, the Hotel is just across a canal from the train station exit but to get to the Hotel, wheeled cases still have to manhandled over a bridge (steps up, steps down)quite an exhausting exercise. Porters, we were told were usually only available for tour groups. However, for our return journey to the train station, the Hotel secured a porter. (4 people, 6 cases, Euro35)Having said this, we were quite happy with the Hotel. Room a trifle squeezy but comfortable and clean and in good condition. Breakfst good, front desk helpful and the room rate very reasonable. Location is 5 min walk to the Roma Vaporetto jetty. Our stay was 2-1/2 days and we found the 3 day pass an advantage. The location is out of the main tourist area which is an advantage - - - the close proximity of the Vaporetto makes everything accessable. A couple of good restaurants close by, probably more but we only ate out for 3 nights (twice at one). We were there November and the tourist crowds were surprising given the time of year. We commented on this to a shop keeper and his reply was "it is dead" , what must it be like during the season. We had been once before, briefly, and had missed the Doge's Palace because of a srike. Saw it this time, don't miss it. Rialto markets are a must. Apart from that, Venice is a walking city - - - much to to see if you take your time. Speaking of strikes, they can happen any time, one evening we wanted to take a Vaporetto from St Maks Square to Roma, there was a Vaporetto strike and we had to walk a considerable distance to Rialto where Vaporettos from were still running to Roma. Overall, a pleasant stay
Single traveller
USA, Jun 2007
Hotel was nice & clean. Upon arrival no one helped us get in the Hotel with our bags or help us up to our rooms. (3 women with 3 large bags) Continental breakfast was nice & dining staff were friendly & pleasant.
Mature couple
USA, Dec 2006
The hotel was closed for repair but all reservations were transfered to Carlton @ Grand Canal. Thus my feedback is to Carlton @ Grand Canal. The location of the hotel is excellent due to its close proximity to Santa Lucia Railroad Station. They advertise availbality of interent but had some problems with it, hopefully temporary.
Mature couple
USA, Sep 2006
A bit hard to find as it is behind the Carlton & Grand Canal Hotel. The walk to the hotel is dreadful with open sewers and drain work being done all along the primary walkways. The appearance and odor on the walk to the hotel filled our small group (2 couples) with dread. However, the hotel itself was quite pleasant, with clean, comfortable rooms and the best beds during our 18 day stay in Italy. Breakfast adequate and abundant if a bit boring and the staff were uniformly polite and helpful! Would recommend the hotel without question were it not for the horrible construction with spongy boardwalks and terrible odor along the primary route to the hotel.
Family with older children
Spain, Aug 2006
Excelente hotel, muy cómodo y bien situado, personal exquisítamente amabale, una limpieza y servicio excepcionales. En definitiva de lo mejorcito que se puede encontrar en Venecia.
Not Specified
USA, Apr 2006
Quite and clean hotel very conveniently located.
Heterosexual Couple
Israel, Dec 2005
Before we start our comments, we have to write a few words of explanation. We reached Venice by train on the 19th of December 2005. At 7PM we entered in the "Hotel Carlton & Grand Canal" asking for the location of the "Capri" hotel. At the reception desk was Mrs. Lisa. Our order (send by "Venere") was on her desk. Mrs. Lisa informed us that we'll be accommodated in "Carlton" hotel. We have received a double bed room facing to an internal courtyard. For us, leaving the room in the morning and coming back in the night, was an ideal accommodation. To the cleanliness of the room and the quality of the service we had also to add the quietness of that location. We had a wonderful stay in Venice (even the weather was fine !!) and we had a great pleasure when, on the 26th of December 2005, we found out that we have to pay the initial price (as in the documents send us by "Venere") despite we have been accommodated in "Carlton" instead of "Capri".
Group
USA, Nov 2005
The hotel was fine and in a good location, just across the Grand canal from the St. Lucia train station .
Heterosexual Couple
Austria, Nov 2005
very good value for venice. very quiet, friendly staff, good location
Heterosexual Couple
USA, Oct 2005
Centrally located. Near the bus station and the train station, Santa Lucia. Quiet side street. This was my second time staying there. Recommend highly
Heterosexual Couple
Canada, Sep 2005
Would return to the hotel again in a flash! Only complaint, as noted already, is the map provided over the internet bears NO RELATION WHATSOEVER to the hotel's location in Venice. We spent 1 hour searching in the wrong location. We had trouble finding anyone who could help us. We had LUGGAGE from a 2 week cruise. This was not good! Finally, we walked into the Carleton Grand, not realizing the two hotels were affiliated, hoping they could help us and they did very quickly.
Couple with children
Hong Kong, Aug 2005
Room size quite small,bedroom assigned to us on the ground floor was quite noisy - especially in the wee hours of the morning when some pump or engine or machine would just suddenly turn on with a constantly loud humming sound and stay on for about an hour or so. The staff I complained to could not explain the source of the noise which came from outside our bedroom. Breakfast provided was good. Other service staff were quite friendly.
Couple with children
Canada, Jul 2005
Although at the "tail end" of the Grand Canal, all major attrction were accessable by using the bus (actually, it's a boat). Upon our late or if you wish, early arrival at 5 am, the front desk was open and the staff was very welcoming and pleasant. As for the room, they are clean and modern (especially the bathrooms), however, slightly small (we had a triple). Overall, our stay was excellent and if in venice, this is a great place to lay you head. Price/Quality = excellent
Heterosexual Couple
France, Aug 2005
Trés bon hôtel, proche de la gare, au calme. La chambre est propre et spacieuse. Le personnel est accueillant et compétant. Le petit déjeuner est copieux. Hôtel à recommander.
Group of friends
USA, Apr 2005
Overall nice, only complaint was a smallish room, and the desk guy couldn't figure out how to use the credit card machine at 4 AM as we were trying to catch a bus to the airport, but location is excellent, very quiet, comfortable beds, nice bathroom and shower. I slept through breakfast so I can't comment on that.
Heterosexual Couple
Germany, Feb 2005
The hotel is very easy to get to from Piazzale Roma. And it's near the very nice area of Dorsodouro. Staff were remarkably friendly. The room was nice, the bathroom was newly renovated and luxurous. The place was quiet except for works done in the streets nearby. Besides I can really recommend the place.
Gay Couple
United Kingdom, Nov 2004
Very enjoyable stay, room &bathroom had everything you could need.
Couple with children
Ireland, Sep 2004
The hotel and staff were a credit to the management. Will certainly be back.
Heterosexual Couple
Spain, Aug 2004
Hotel located near Gran Canal. Very difficult to get there. The rooms are clean and the breakfast is resonable.
Heterosexual Couple
USA, Aug 2004
The shower was right in the middle of the bathroom with no shower curtin so the whole room got wet!! it was not fun nor was it easy for two people to take a shower and get dressed . wHEN i ASKED THE FRONT DESK THEY SAID " THATS THE WAY IT IS" THATS CRAZY
Not Specified
Spain, Jun 2004
Hotel muy confortable, muy cerca de las estaciones de trenes y autobuses. Relación calidad-precio muy buena. Muy recomendable
Heterosexual Couple
Russia, May 2004
Good hotel - quiet and cosy. Reseptionists were always at a great help for us and very friendly.
Group of friends
United Kingdom, Mar 2004
A very friendly hotel within walking distance of many of the city's main attractions. Excellent value for money.
Not Specified
Germany, Mar 2004
Stay was nice, but the location map was wrong
Heterosexual Couple
Germany, Mar 2004
The area where the hotel is located is very quiet! It's important, because at venice there are very noisy tourists nearly everywere. But the aircondition is noisy. We liked the hotel.
Group of friends
Germany, Feb 2004
Heating did not work very well. During the night it was to warm in the room and there was no possibility to regulare the temperature.
Not Specified
United Kingdom, Feb 2004
The hotel is centrally placed and the rooms (I had a double for single occupancy) were spacious, with a good sized bathroom. The staff were friendly and helpful and spoke excellent English. It was a good base for getting out and about in Venice.
Heterosexual Couple
Sweden, Aug 2003
It was difficult to find the Hotel due to a faulty web-map. The location was very good regarding short distance to public transportations. (Bus, train and boat) The bathroom was to small, it was more like a small toilet with a shower on the wall.
Not Specified
USA, Jul 2003
very good hotel and we got a good price. the breakfast was decent although the service very good. I would have enjoyed it more to take my breakfast outside.
How to reach Hotel Carlton Capri
By car
From the highway, follow the indications to Piazzale Roma or Tronchetto, where you can park your car. From Piazzale Roma you can reach the hotel in less than 10 minutes on foot.
By train
From Santa Lucia train station you can reach the hotel in 10 minutes on foot.
By airplane
From Venezia-Marco Polo airport, either take a bus to Piazzale Roma and then follow the aforementioned indications (travel time: 20 minutes), or take the Alilaguna shuttle (travel time: 40 minutes).
The Hotel
reception
Rooms at Carlton Capri
double room
double room
superior double room
room view
Hotel Facilities
breakfast room
breakfast room
breakfast terrace
The American breakfast buffet is served from 7 a.m. until 10 a.m. in the breakfast room.
On request, breakfast is served directly in the rooms.
Hotel Policies
METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.
CHECK-IN & CHECK-OUT
Check-in: the rooms are available at any time after midday.
Check-out: it is necessary to leave the rooms not later than midday.
INCLUDED/NOT INCLUDED IN THE PRICE
Breakfast is included in the price.
In-room breakfast service is not included and costs €3,00.
CANCELLATION POLICY
In case of no show or late cancellation the first night
will be charged as penalty.
You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".
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