Hotel Neptuno - Valencia

I've been to Valencia many times but we had never stayed at a hotel by the beach. This has its pros and cons (depending on what you intend to do) but there is a taxi stop by the hotel (and buses and trams) so it's not that difficult to get to the centre. We didn't try the restaurant, bar or Omega terraza so i can't comment on that but accomodation was perfectly ok and we had free wifi in the room (apart from the internet connection PC in the room). Read a lot of reviews complaining about noise levels so we requested an interior room and didn't heard anything at all. Nevertheless it wasn't particularly noisy outside the hotel either at night (by 12ish) so I guess it wouldn't be that bad in any of the exterior rooms.

The hotel is located ideally for a trip where you want to combine beach and sightseeing. On the beach and close to the subway station. Breakfast is really nice and most(but not all) of the staff is really friendly. Comfort and cleanliness were good. We rented a suite with terrace and jaccuzi and our daughter of 4 enjoyed it very much. The hotel had some improvement works going on on the roof top and as a result of this, the jaccuzi became dirty after a number of hours but each time we called, the hotel staff came immediately to clean. We als had to switch rooms as result of the works but after negotiating a price reduction was given for discomfort. There were also some mechanical problems (shower, toilet, waste bin) but they were fixed immediately after reporting. A minor point perhaps is the quietness of the rooms. The locking system of the central elevators is really noisy and should be adapted. It prevented us from getting a good sleep. Also the parties in the surrounding bars and restaurants could keep you awake during the weekends. But generally speaking, we would recommend this hotel to couples who like a mixture of city and beach and if you have children, one of the rooftop suites with jaccuzi should be considered.

Rooms were minuscule for the money paid. Staff was less than welcoming -- it was like we were putting them out for a chance to speak with them. Friday and Saturday nights were so noisy no one could sleep, even with the windows closed. I would not recommend this property to anyone.

Maids were slow to make up rooms during our stay. I would have expected my room to be made up by 3.30pm. The roof terrace & outdoor jacuzzi were spectacular. The Tridente bar was overpriced but good location on the beach front.

A stylish hotel in a wonderful setting - right on the beach, next to the Port Americas Cup dock area. Adjacent to some of the city's best restaurants (eg Le Pepica) and bars and within easy walk of some cracking clubs - Las Dockas/Animas and Luna Rossa to name but two. About 10/15 minutes into the town via the tram line which is 2 minutes from he hotel & takes you direct to the city's metro system. Hotel appeals to cool people - friends, couples etc but probably not families - only because it has only 1 family room according to Reception. Finally this hotel has the best beach terrace bar it has ever been my pleasure to chill in. A real gem!

Some noise heard through hallway door and door to adjoining room; doors are not soundproofed.

Excelente en todo sentido,frente al mar, un poco alejado del centro , pero excelente Hotel y atención.

Hotel Neptuno is a lovely hotel. I would recommed it to anyone planning to visit Valencia, Spain. The staff is fantastic and the hotel itself is highly maintained as well as beautiful. My stay at Hotel Neptuno was perfect. Best Regards.