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Shangri-La Hotel, Sydney - The Rocks, Sydney

5 star Hotel Sydney

176 Cumberland Street - Sydney

Price starting from AUD 246.59

Trying to find centrally-located spa accommodation in The Rocks? Take a look at Shangri-La Hotel, Sydney, which is in the area of Circular Quay - The Rocks.

CHI The Spa is the place to be for rest and relaxation, offering aromatherapy, body scrubs, body treatments, body wraps, as well as massages, facials and massage/treatment rooms. This 5-star Circular Quay - The Rocks hotel in The Rocks offers free wired and wireless Internet access, plus a full-service spa. Unwind with some laps as this hotel features an indoor pool. Outfitted with a bar/lounge, you'll find the perfect place to have a drink. Multilingual staff are available at the front desk 24 hours-a-day and can provide express check-in and express check-out.

Planning a meeting? This hotel has conference rooms, as well as a 24-hour business center. Enjoy free newspapers in the lobby, where you will also find a safe at reception for your valuables. Other amenities include a hair salon, gift shops/newsstands, dry cleaning/laundry, ATM/banking and an elevator (lift).

Venere Guest Rating
Guest Rating 8.7 Excellent
Based on 16 hotel reviews © 2015

Spacious well appointed room, large windows, fabulous views, friendly efficient pr...

Venere Guest, Australia
Read Venere Reviews

Check Availability at Shangri-La Hotel, Sydney

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

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Breakfast at Shangri-La Hotel, Sydney

A buffet breakfast is served between 6 AM and 10:30 AM for a fee.

Facilities at Shangri-La Hotel, Sydney

  • Bar
  • Restaurant/Dining
  • Cafeteria
  • Baby sitter
  • Laundry service
  • Lift/elevator
  • Hairdresser
  • Room service - 24 hour
  • Gift shop
  • Shops in the hotel
  • Limousine service
  • Shuttle service from and/or to the airport
  • Valet service
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Indoor swimming pool
  • Sauna
  • Massages
  • Spa/Wellness Centre
  • Hydromassage Jacuzzi
  • Meeting Room
  • Conference room
  • Business Center
  • Internet/Email services

Know before you go

Check-in: after 3 PM.

Check-out: before 11 AM.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 42 per person (approximately)
  • Valet parking fee: AUD 58 per night (in/out privileges)
  • Deposit: AUD 100 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

National rating

Official Australia STAR Rating provided by Star Ratings Australia
Star Ratings Australia assigns an official STAR Rating for accommodations in Australia. This Hotel property is rated 5 stars and is displayed on this page as 5 stars.










Shangri-La Hotel, Sydney reviews

8.0 Very Good
  • April 2015
  • Venere Guest
  • Couple
  • Australia

Beautiful hotel Few point that could do with a closer look The hot water in the bath only just worked so we could not make use of the bath We asked for a stapler which was delivered hrs later to find it had no staples The mini bar has only one beer but 6 juices I called ahead for my car to be brought up but still took half hr from when we got down to the reception. There was a conference on so they seemed to get most of the attention of the staff which is not fair as we all paid good money to stay there. The main restaurant was shut so we had to dine else where so I see that as a loss of money to the Shagri la I have stayed here several times and will stay again I just think these are a few spots that could do with another look. Kind regards Brent Holcroft

9.6 Outstanding!
  • February 2015
  • Venere Guest
  • Couple
  • Australia

The room was beautiful. Amazing view. Very clean and quite. Was traveling with my husband

9.7 Outstanding!
  • January 2015
  • Venere Guest
  • Couple
  • Australia

We loved our stay. Room and View were amazing. Cocktails on lvl 36 were great with a great view.

7.7 Good
  • December 2014
  • Venere Guest
  • Couple
  • Hong Kong

Despite the many trainees staff during our stay at the Horizon Club, all very helpful and did their best to make our stay a more than pleasant one. What would it take for more space availability at the Horizon Club to accommodate all resident guests with ease soon? Such a wonderful belated Birthday surprise with display of Fireworks at the Darling Harbour on two consecutive evening during our stay, viewed from our room, what's else is possible? Horizon Club facility...especially breakfast time, it's simply Awesome! We've enjoyed our stay with Shangri-la on the Rocks, an experiential stay with spectacular view esp from Horizon Club level of Sydney Opera House, Darling Harbour and The Bridge, indeed! Such a Gift? What would it take for more of this to show up? with gratitude & thanks, J & A Haeusler

9.5 Outstanding!
  • November 2014
  • Venere Guest
  • Couple
  • Australia

My husband and I stayed there for the night of our wedding and two nights after that in a suite overlooking the harbour bridge and opera house. We chose the perfect hotel/room to spend the first nights as a married couple and were extremely happy with the service.

9.7 Outstanding!
  • August 2014
  • Venere Guest
  • Couple
  • New Zealand

It was a special time for us, to celebrate a wedding anniversary and although we could only afford 1 night it was a real pleasure to stay in such a magnificent room with it's wonderful views. The complimentary bottle of champagne was an absolute surprise and very much appreciated and enjoyed.

9.3 Wonderful!
  • July 2014
  • Venere Guest
  • Couple
  • Australia

Fantastic views of the harbour and a good location near cafes and resteraunts

10 Outstanding!
  • July 2014
  • Venere Guest
  • Couple
  • Australia


6.2 Fair
  • July 2014
  • Venere Guest
  • Couple
  • Australia

I stayed in the executive suite and The mattress i slept on was very hard. I did not sleep well all night. For a room this price they could at least invest in some better mattresses!!

8.7 Excellent
  • June 2014
  • Venere Guest
  • Couple
  • Australia

Very nice and easy to get to

7.6 Good
  • April 2014
  • Venere Guest
  • Couple
  • Australia

Our room was freshly painted and the smell was overpowering. The room ventilation helped reduce it to just tolerable.

9.8 Outstanding!
  • April 2013
  • Venere Guest
  • Couple
  • Australia

You MUST stay here. It is worth it. You will love the view and service is excellent. Especially when it is a special occasion. They will make you feel special. Highly recommended.

8.6 Excellent
  • July 2012
  • Venere Guest
  • Not Specified
  • Australia

Hotel splendid but locality very difficult to access except by taxi .Steep slopes & multiple steps for egress or access. Locallity great if young and fit

9.3 Wonderful!
  • July 2014
  • Venere Guest
  • Couple
  • Australia

7.3 Good
  • June 2014
  • Venere Guest
  • Couple
  • Malaysia

Shangri-La Hotel, Sydney reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Book your luxury accommodation at Shangri-La Hotel, Sydney, offering 565 guest rooms with designer toiletries and climate control. Guests can kick back at the end of a busy day and enjoy TVs with premium satellite channels and pay movies. Business travelers will have access to free wired and wireless high-speed Internet access as well as desks and complimentary newspapers during their Circular Quay - The Rocks visit.

Visitors will wake up feeling refreshed and ready to start the day after a good night's sleep in comfortable beds with premium bedding, plus a selection of pillows from a pillow menu. Bathrooms are outfitted with separate bathtubs and showers, bathrobes, slippers and hair dryers. Irons/ironing boards, minibars and coffee/tea makers can be found in each room to accommodate basic traveling needs. Additional comforts include blackout drapes/curtains.

A turndown service is available.

Accommodation Services

  • Pay-Per-View
  • Mini bar
  • Coffee and tea maker
  • Hypo-allergenic bedding available
  • Hairdryer in each room
  • In-room ironing facilities
  • Desk
  • Individually controlled air conditioning
  • Safe
  • Satellite TV
  • High speed Internet access
  • Wireless Internet access

Distances from Shangri-La Hotel, Sydney

Susannah Place Museum - 0.2 km / 0.1 mi
Museum of Contemporary Art - 0.2 km / 0.2 mi
Sydney Observatory - 0.3 km / 0.2 mi
Australia Square - 0.4 km / 0.3 mi
The Rocks Markets - 0.4 km / 0.3 mi
Circular Quay - 0.4 km / 0.3 mi
Colonial House Museum - 0.5 km / 0.3 mi
Overseas Passenger Terminal - 0.5 km / 0.3 mi
Customs House - 0.5 km / 0.3 mi
Justice and Police Museum - 0.6 km / 0.4 mi
Museum of Sydney - 0.6 km / 0.4 mi
Chifley Plaza - 0.7 km / 0.5 mi
King Street Wharf - 0.8 km / 0.5 mi
Government House - 0.8 km / 0.5 mi
Martin Place - 0.8 km / 0.5 mi
The preferred airport for Shangri-La Hotel, Sydney is Sydney, NSW (SYD-Kingsford Smith Intl.) - 9.1 km / 5.7 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 km and mile.

Transportation services Shangri-La Hotel, Sydney

  • Limousine service
  • Shuttle service from and/or to the airport
  • Valet service