Hotel Des Etrangers et Miramare - Siracusa

9.9

Absolutely great !!!

9.0

This is a grand old hotel in a great location overlooking a beautiful harbor and in the heart of the historic district. The nearby Piazza del Duomo is gorgeous. Some good restuarants are just a short stroll from the hotel. We got rates through a promotion on line so they seemed reasonable for this setting. The breakfast on the top floor with great views was delightful.

9.7

Well located, excellent service ...

10

scelta più che valida.

7.3

bel hotel à Syracuse, des difficultés pour stationner à proximité de l'hotel, et j'ai été un peu decu de ne pas trouver de piscine dans l'hotel (tres tres peu de plage à syracuse)

9.1

Perfect location. Breakfast and happy hour cocktails served on top floor terrace - a dream! Rooms clean and well equipped. The staff could have been a touch friendlier. No onsite parking - but not surprising considering the location. The car park was just a short (but very hot!) walk away through the centre of Ortigia. Highly recommended all in all.

7.1

The hotel, while generally ok, was not really 5 stars as advertised - probably more like a 4 stars. There were a few issues. First issue: you have to find your way to public parking on the other end of the island and then try to bus back. There is no available car parking service. Second related issue: The one woman at reception was absolutely not helpful and seemed to want to make things more difficult - she did not tell us that a shuttle from parking would drop right at the hotel, but only told us of the one that drops in the city center many blocks away; we then asked to talk with the manager, she said she would call and leave him a message, but later told us that we could instead write a letter to him (!!!). There was also an incident with her of trying to arrange a tour guide for the ruins on the mainland - when we said we would not opt to take it because the guide would only meet us at the enterance to the park (not at the hotel), and would need EU100 in cash, she became irritated and told us it was dangerous to do so without the guide, which is ridiculous. Fortunately, this was instead handled by other staff members later arranging a car service for us. Really, does she hate her job and want to spread it to others? However, it is only fair to say that all of the other employees were much more accomodating and helpful, and could not explain why she would not tell us of the shuttle that goes between the hotel and parking area. Another note is that the hotel, as is probably true for all areas of the island, is poorly marked and initially is extremely difficult to find. Be sure to have your directions with you before entering the island, and make sure to understand where the parking areas are as they are on the other side of the island and you will be parking your car there and taking a public shuttle back. The rooms were clean, the view from the hotel was nice, it was reasonably quiet, the air conditioned worked well, the restaurant was go

5.4

Despite your reservation confirmation to us saying check in time was 2pm, they insisted it was 3, and room still was not ready at 3. Also room was under their rooftop restaurant, with so much noise from chairs moving we had to change rooms. Alot of delays/wasted time in a one night stay. Check in people smiled but were arrogant.

6.4

No parking available at hotel. Also not in area since hotel is located at car free zone for non-habitants. Also no (valet) parking service by hotel. Hotel has lovely location / see view. However, cleaning activities outside hotel start as early as 7 AM combined with a lot of noise.

3.8

unfortunately, the personnel is not up at all to the hotel itself, the service is less than poor

2.6

unfriendly and expensive

10

We cannot speak highly enough of Des Etrangers et Miramare. The location was perfect in beautiful Ortygia Island. We were expecting a great hotel by the description but were literally gob-smacked at how decadent it was. The level of accommodation was high by anyone's standards - there was also a passageway in the room which lead to a small "sitting room", which lead to a Romeo and Juliet style balcony, overlooking the sea - there was also another balcony from the bedroom, also overlooking the sea. The furnishings were gorgeous, elegant period-style -everything was rich and opulent-looking. We also dined the 2 nights in the restaurant on the top floor, which had fantastic views. The food and service were 5-star but not unwelcoming. There was even a stool provided for each lady at the table to accommodate her handbag! As for the included breakfasts, in the same dining room, they included everything you could possibly want, and of the highest quality. This one is well worth the price and Ortygia Island, Siracusa, is, in our opinion, the best place in Sicily.

8.2

This hotel complex is beautiful and the service was very good. The only difficulty was parking, and they helped us sort that out. We loved the island, and the views from the rooftop bar/restaurant were fabulous. We'd love to go again.

4.1

Although this is listed as a 5 star hotel, it rated much closer to a 3 star. Hotel restaurant on top floor was very overpriced - 18Euros for a bowl of pumkin soup. Waiters, if present,were overly pretentious and at buffet breakfast there were always empty plates where food should be available. The room had old bedding, somewhat worn furniture, paint drips on cold tile/marble floors & no slippers. Some bathroom facilities were not working properly. Public areas were unfriendly & uninviting. No available parking- we had to park car on the street ourselves bearinging a parking pass for which we had to make a deposit of 100 Eros in cash - refunded when we turned in the pass on our departure.

9.7

Just outside the hotel is a very small park area by the water and every sunset, thousands upon thousands of birds come to roost doing a ballet! Breakfast excellent.

9.8

My wife and I visited off-season. Hotel staff were most welcoming and helpful. Room and bath were spacious and very well-appointed. Off-season rates (which included free parking, a wonderful breakfast, balcony and excellent sea view) were very reasonable for such an outstanding property. We loved the hotel and Ortygia Island. We will definitely return some day.

9.0

Very good hotel in a very pleasant place and a wonderful view from the rooms. My wife and I appreciate very much our stay in this hotel and especially the brekfast on the top of the hotel with a gorgeous view. We recommand a stay ythere to visit Ortigia, and it was eazsy to park the car near by

9.9

Absolutely first class in every way.

9.8

nice people

9.7

The hotel itself was lovely and the location was perfect, close to the Duomo and all of the historic sites of Ortigia. Our only complaint was regarding the parking of our car. Parking is limited there and that is ok but the hotel was not helpful at all explaining the system to us. The public parking is a 10 minute walk away and is limited to 12 hours at a time. Since you do not really use your car in Ortigia you have to keep walking back to feed the meter.... only with coins. A hotel of this calibre should have arranged a better system for their clients.

9.9

Excellent hotel in excellent location. Very helpful staff. Confusion reigned finding the place because we went by the address written on the Venere confirmation (Passeggio Adorno)and which is on all Hotel correspondence, not the address on the Venere map (Passeggio Aretusa). It would be helpful if the Hotel changed their address to Passeggio Aretusa (which is the address on the wall of the hotel!). The hotel is right adjacent to S. Rocco Square. Disappointing that wellness and fitness centres were not operational.

7.9

The breakfast was amazing. Le petit déjeuner était super.

6.7

Good hotel in the best place of Siracussa. It has a problem, the rooms are very noisy because they have music in the street until 4a.m. (two disco bars outside in the same street) so you are in the room as you were in the street. Breakfast place fantastic.

9.7

Great hotel which we have already recommended to several friends

8.4

Parking facilities should be provided

6.7

Indoor pool and spa were closed, although no mention of this was made prior to our visit. This was a huge disappointment for our kids. The hotel staff had no record of our having upgraded our rooms through Venere, but they were able to accommodate our requests after a short afternoon wait. Our toilet "exploded" soaking everything in the bathroom and the ceiling above the shower had a terrible leak....not things one expects at a hotel of this caliber. The rooftop dining room and sitting room is a fantastic "plus".

9.9

Excellent hotel. We spent 3 nights of our honey-moon at this hotel, and we just loved it. This was the best hotel we stayed at in Sicily, and we stayed at 7 different Hotels all over Sicily. The hotel is just fantastic, elegant, welcoming. Staff was great with us, they sent flowers and sweets to our room, everything was perfect. We cannot wait to go back. Rooms are just fantastic, ours had real antiques as furniture! The bathroom was great, excellent. OK, yes, parking is NOT just next door, but you can first leave your bags outside the hotel, and then go and park your car at Piazza Marina and walk; no big deal. We really recommend you: DO stay at this hotel. You will love it as well. The breakfast buffet is served on a terrace with magnificent views of Siracuse.

9.4

VISITING MY PARENTS,ONE LONG WEEKEND EVERY YEAR you, can not match the beauty of being on the boardwalk,until the wee hours of the morning, the hotel MIRAMAR,it's located, in the most beautiful section of the old city, the original, the ancient SIRACUSA,part GREEK,part ROMAN. Your room is right above the pier, you can smell the fresh ocean breeze.And if you wonder,about the adress;PASSEGGIO ARETUSA; The area just below the hotel,it's closed to traffic,except local residents,therefore it is a paradise for walkers of every age,it is safe, even at 1;30 am,i am looking forward to go back.THANKS, VENERE.COM

5.8

22ºc en la habitación en noviembre. No hay climatizador individual en la habitación que nos dieron. Parece ser que se han unido dos antiguos hoteles: "Des etrangers" y "Miramare". A nosotros nos dieron una habitación en el segundo, pero parece que son mejores las del primero. Nos tuvieron que subir un calefactor eléctrico porque no estaban dispuestos a encender la calefacción hasta diciembre, pero lo peor es que, hasta que protestamos, ¡estaban con el aire acondicionado de frío!

8.1

A beautiful location with view of the bay and harbour. Although the bathroom went rather wet everytime we took a shower, we had a good stay there. The staf knew of the problem and checked in everytime we went out: cleaned the bathroom and gave us new towels. The view from the diningroom was astonishing.

0.0

Arrivés sur place nous avons renoncé à séjourner dans cet établissement.

10

Great location! Excellent view, excellent breakfast, excellent services...! Could have passed more time here and sure will come again. To me it's the best place to stay in Siracusa. Just 5 min walking distance from Dome and center of Ortygia.

9.6

Hotel Des Etrangers et Miramare is a truly lovely hotel in a superb location of Siracusa. We found the room itself very comfortable and the hotel very pretty. The bel epoque decor was lovely and was carried throughout the hotel. We particularly enjoyed the sea view from the top-floor restaurant where a sumptuous breakfast was also served. We also had a sea view from our room at tree-top level. What a charming way to see the beautiful and historic city of Siracusa!

8.5

The location of the hotel was superb. Since we travelled by lent-a-car, and we are both female, I wish we could have a nearer parking area. The view from a room window was so beautiful and the sun-set was a lovely picture. It was pity that there was leeking from bath tub drainage. But we still enjoyed the stay in this hotel.

10

This is a grand hotel at the best location. We enjoyed it thoroughly.

7.0

To park our car in Ortigia (restricted parking area for residents) the first day we asked the concierge for getting the residents distinctive. He informs us that only Fridays Saturdays and Sundays was necessary to put it. Next morning we found the fine on the car (35 €). We notice this event at the reception desk, the lady, who was very friendly, made a photocopy of it and gave us the residents distinctive. She promise us to request, as soon as possible, the cancellation of the fine. We'll see what happens

7.7

sympa facile à trouver/ informations succintes concernant la ville du personnel à la réception

7.8

The hotel has a marvelous location in the best area of Ortigia. You have a great view over the bay and a spectacular sunset. Book a room with sea view!! The roof garden has a gorgeous view over the bay and the sea, but the restaurant is not very special. The rooms are o.k., but not on a 5 star level. It is a good 4 star hotel and the quality price ratio is good. Some comments said that the rooms were very noisy. That is right. The noise comes from other rooms and not from outside. But this is the case in almost all old Italian hotels. So get up early ;-)