Garden Siena

Hotel Garden - Siena

Hotel: 4 stars

Via Custoza 2 - 53100 Siena

Tel:877-662-6988

Double room from

€ 108 (Tax included)
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  • Average guest rating:
  • Mary Ann has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 8.68.6
  • 8.38.3
  • 7.87.8
  • 8.28.2
  • 8.98.9

 ‹‹ This is a beautiful hotel. Surroundings are just unbeliveable. Tennis courts and pool were an added surprise. Staff and resturant were wonderful. Would stay...››

06 Oct 2005 read hotel reviews

About Hotel Garden

hotel front view Hotel Garden hotel front view The hotel Garden is prestigious 19th century residence with original frescoed halls, surrounded by a secular live oaks park. The property is situated 700 metres from the ancient walls of Siena and has been recently renovated with ancient furnishings.

The bedrooms feature a customized decoration and are equipped with all the modern comforts. You will appreciate the spacious swimming pool and a tennis court, as well as the elegant restaurant of the hotel. Furthermore, a banqueting room and a number of equipped meeting rooms are at your disposal.

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Location of Hotel Garden, Siena

  • Hotel Garden Via Custoza 2 Siena

    City Area:Outside the Walls

  • Siena area: Outside the Walls

    Position of the zone in the city

  • Siena orientation map

    General map

Rooms at Garden

Hotel Garden guest room double room The hotel offers 125 single, double single use, double, triple and quadruple bedrooms, all equipped with direct dial phone, air-conditioning, safe, mini bar, satellite TV and ADSL Internet connection.

All the accommodations feature a private bathroom with bathtub or shower and hairdryer.

Some of the rooms boast a fantastic view over the countryside.

  • Desk
  • Direct dial phone
  • Extra beds
  • Hairdryer in each room
  • Heating
  • Individually controlled air conditioning
  • Mini bar
  • Non-smoking rooms available upon request
  • Rooms with view available
  • Safe
  • Satellite TV
  • Wireless Internet access
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Breakfast at Garden

Breakfast breakfast buffet The breakfast buffet is served in the restaurant from 7 a.m. until 10 a.m.

Hotel Facilities

  • Credit card accepted
  • Entire property is air conditioned
  • Garden
  • Groups welcome
  • Historic building
  • Laundry service
  • Lift/elevator
  • Park
  • Pets accepted
  • Room service - limited hour
  • Wireless Internet connection in the entire property
  • City maps
  • City tour
  • Concierge
  • Front desk - 24 hour
  • Front desk - fax service
  • Front desk - safety deposit box
  • Luggage room
  • Multilingual staff
  • Newspapers
  • Tourist information
  • Banqueting service
  • Conference room
  • Congress facilities
  • Meals for groups
  • Meeting lounge
  • Meeting Room
  • Outdoor swimming pool
  • Tennis court
  • Private parking
  • Internet/Email services
  • Reading room
  • TV Room
  • Bar
  • Restaurant
  • Roof garden
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Hotel Reviews Garden

9.69.6

VN
Young couple
Italy, Dec 2007

We had a very big room in the depandance of the Hotel. Wonderful!

4.44.4

SM
Not Specified
United Kingdom, Sep 2007

Gardens beatiful rooms a walk away and separate building from reception. Receptionist rude and unhelpful. Taxi ride into Siena.

5.95.9

MH
Family with older children
USA, Jul 2008

Advertised as four star, but missing many services normally associated with that rating. Air conditioning was not working on arrival due to general outage impacting several rooms. No maintenance personnel on site so slept with open windows the first night of a three night stay. Reception was clearly unhappy about the complaint, remarking that the room felt "fresh," on a hot summer day (shouldn't I be the judge of that?). No remedies or compensation was offered. After all day in the hot sun, air conditioning is a basic requirement. My children (young adults 18 and 16) stayed behind one day and dined at the hotel. The maître d'hôtel was going to refuse seating as they did not have a reservation when the restaurant was completely empty. However, my daughter was insistent and they were served. Americans on travel in Italy must generally lower their service expectations, but I definitely expected more given the price. On the positive side, though, the hotel is very cute and clean and the rooms spacious. Didn't see the gardens that are supposed to be on the grounds as they are not visible from the parking lot or on the way to the rooms. This is a great spot to begin excursions in Tuscany. When visiting Siena, though, be sure to leave early morning as the traffic is intense and nearby parking limited. By 9AM, we had to park in a residential area and walk 30 minutes.

7.67.6

CS
Mature couple
United Kingdom, Jun 2008

Hotel Garden was our middle retreat between Venice, Florence and Rome. The location was spot on, the old villa hotel was stunning but the annexe of rooms that were attached were too modern and we were unaware that it existed until our arrival, this should have been explained beforehand. After travelling for 4/5 hrs by boat and train I am afraid that the member of staff who greated us was unprofessional and abrupt. May I suggest that if the reception staff are unable to understand accents then they should point out in either written form or broken English that they were struggling as the experience for the customer was very off putting. However, undetered we had a wonderful time in the quiteness of the old hotel and spent little time in our annexe room. The food was excellent, the bar staff great and the resturaunt was slightly stiff and quite but one member of staff made me smile several times as he attempted to lighten the mood by singing!! hurra!!!! I would recommend this hotel as the setting makes up for the few niggles we tolerated.

7.67.6

AS
Mature couple
United Kingdom, Jun 2008

The Hotel was about 15 min walk to the city walls but another 25 min walk to the centre of Siena (The Palio) The Barman was excellent as were the receptionists. The dining room staff, apart from one young lady who served breakfast, were indifferent. We only had one dinner which was fine but the ambience in the dining room was very poor, very bright lights and no atmosphere. The hotel itself and the swimming pool were both excellent.

8.28.2

DA
Mature couple
United Kingdom, Sep 2007

Breakfast staff and breakfast itself did not meet the otherwise good standard

8.38.3

PF
Single traveller
Italy, Dec 2007

No porter available. This is a problem, not for me that I was alone, but I saw families in difficulties

9.29.2

Glen Smith
Mature couple
Australia, Oct 2007

Not as far from the centre of town as it might appear. Very good hotel and excellent value for money. Free onsite carparking a bonus over most hotels in Italy.

9.19.1

Malcolm Andrew
Not Specified
United Kingdom, Oct 2007

Nice hotel; rooms, setting and restaurant all good. Very nice grounds. Don't fight with the traffic in Siena - get the No 1 bus outside the hotel, but buy a ticket before in the little shop on the opposite side of the road to the bus stop.

7.77.7

SS
Single traveller
Canada, Oct 2007

pool was closed which was disappointing. Best buffet breakfast of my whole trip. Taxi from train was 7.5 Euros but 10 returning to train even with less time and traffic due to start fee. Gorgeous view from common decks Charge for Internet a bit much

1.91.9

Jeffrey Berman
Family with young children
USA, Sep 2007

Terrible room for a 4 star,it was a 2 star room.Grounds were very nice. We stayed only one night and left.

9.49.4

MC
Not Specified
USA, Sep 2007

This is a beautiful hotel, however, as noted by others, it is not a 20 minute walk from the center of Seina. It is 20 minutes to the gate at the edge of the center, however then it is another 20 minutes to Il Campo. So great if you have a car, not so great if you don't. You can take a taxi and I think there is bus service, but we did not investigate that. After our first treck into town, we drove in and parked at the Fortenza lot.

3.23.2

VP
Mature couple
Canada, Sep 2007

The room was very small and it dit not deserve a 4 stars rating. It was not very clean. There were stains in the bidet and sink that should have been cleaned. A four stars hotel should present a very clean and set room. However the dining room was very good and the garden beautiful. The view of the city was good.

1010

LM
with a friend
USA, Sep 2007

This is a wonderful property. We took the bus into the traffic of the city and enjoyed the quiet of the hotel afterwards. Perfect!

4.44.4

RP
Mature couple
United Kingdom, Sep 2007

We were very disappointed with our room which I would not grade 'Superior Double' in a 4 star hotel. It smelt of smoke, wallpaper was hanging off the wall, a bedside light did not work, most of the woodwork needed repainting, the bathroom tap/shower fixture did not work properly and there were no bedside carpets.

6.26.2

RK
Family with young children
USA, Sep 2007

The location and view from the main hotel building is great. There is a garden, and it is lovely. Pool looked good, though didn't have time to use it. The room we were in was in an annex, and the room was not particularly clean, or very nice. It looked like perhaps rooms in the main building were nicer.

9.19.1

LD
Not Specified
USA, Aug 2007

Good hotel, like a college dormitory.

0.50.5

Catherine Herment
Family with young children
France, Aug 2007

regarding to the prices it is very expensive and the staff is really not nice .. the bedroom was awfull , the smell inside was horrible and the floor really durty .. the bathroom was not clean and smell bad ..the staff was not concerned by all theses details and didnt pay attention ...

7.87.8

Anne Mackin Krieger
Family with older children
USA, Aug 2007

This hotel pleased my teenage children enormously because of the clean, sunny pool and terrace dining for breakfast and dinner. However, my husband and I had no idea that the charming old villa hotel had developed several new, less charming buildings. Our room in one of these buildings was spacious but ugly and cheap-looking, though it did feature a pleasant, private patio. The expansive hotel layout has compromised services. With no bellhop, I fell in the process of dragging my suitcase down an unfamiliar path with an odd step here and there. Pool, dining, and happy children were pleasant assets.

7.97.9

MN
Mature couple
Italy, Jul 2007

That was my first expirience with Garden and it was very good....nice inviroment,nice people,well done !!!

6.86.8

Erik Buchmann
Family with older children
Norway, Jul 2007

The personell, especially waiters were grumpy, uninterested and seemed totally unhappy about there job. Reception and cleaning staf hardly greated you and you could see they had to make an effort to be polite and pleasant. Waiters did not consider you or help you; you had to work hard to get there attention, especially mornings. Dinners were badly organized and you felt that you were in their way. But placing,surroundings, view, Siena and Tuscany are adorable. The hotel do not seem ready to accomodate people who wish to stay several days - as myself.

5.55.5

Jean-Marie BRUN
Mature couple
France, Jul 2007

The first night we have had a room with the air conditioning system out of order and we can have a new room only the second day

7.87.8

NORMA VON AMMON
Family with older children
USA, May 2007

This hotel is located in a beautiful garden. The view from it's terraces is very nice. The staff was friendly and helpful, and recommended great restaurants. We booked a triple bedroom, which was way too small, so we asked to get an extra bedroom. They were very acommodating and adjusted the price to our satisfaction. If you are driving this is the perfect location, since there are plenty of parking spaces, and the hotel is easy to find. The taxi service to go to the old center of Siena was very efficient, and much easier than driving with our own car, since it's impossible to park in town. Overall we enjoyed our stay there and would stay there again.

7.77.7

Peter Rodinger
Mature couple
Spain, May 2007

On the web-page, there was no clear indication that the hotel has a main building and supplementary buildings, and therefore one did not know beforehand that the room would be in a supplementary building.

7.27.2

JC
Mature couple
USA, May 2007

Just pleasure.

2.42.4

John Matthews
Mature couple
Italy, Apr 2007

Check-in, although friendly did not allow any of the guests to access a room prior to 14.00 hours. When actually checked in at 16.00 hours (our choice) we were directed to a room (in annex), unaccompanied,the room was in the condition left by previous occupants - uncleaned andd smelly. Another room was found in the main building, supposedly more expensive, small and smelling strongly of cigarettes. Bathroom clean but shower base took more than 10 minutes to clear after 1 use! Restaurant and food poor - service competent and friendly.

8.58.5

CS
Gay Couple
USA, Apr 2007

Beautiful property!

9.29.2

Martin Nagell
Family with young children
Italy, Apr 2007

+ Great surroundings, quiet rooms, good breakfast. - Strong potential for improving staff service levels: The hotel charged us EUR 5 extra for two small glasses of Orange juice requested during breakfast without first informing us about the cost, service personnell appeared stressed and unattentive, and the male receptionist appeared unfriendly and impatient at check-in

9.49.4

Marcia Corbett
Mature couple
USA, Sep 2006

We returned to this hotel for the sheer delight of the the hotel and the restaurant in the hotel! The service is impeccable, the staff-so hospitable, and the food- DELICIOUS! A MUST stay for anyone for visits Sienna!

8.68.6

Mary Wright
with sister and friend
United Kingdom, Sep 2006

A little out of town, but very easily accessible by bus (once you know the route!), taxi (a very easy system for booking cabs into town, tho taxis can sometimes be hard to find in Siena centre for return to hotel at busy times) and on foot. Fantastic grounds, spacious and relaxing public spaces, great breakfasts and good staff. Some reports have described some staff as stand-offish, and I can see why an inexperienced or fussy traveller might draw that conclusion, but we thought they were fine, on the whole, especially if you talk to them as people. And the barman is absolutely one of the hotel's chief attributes, he's friendly, funny and goes out of his way to help. We loved him! Try to get a room in the main building rather than the annexes (where they seem to put tour groups), the main building is quieter and more characterful. You feel like you're living in a villa. The terrace is a great place to have breakfast and a lingering evening drink (and plentiful free bar snacks). Very relaxing. We were there for four days and will use it as a base again. Provided you're not trying to travel on a Sunday, you can also easily get to other places like San Gimignano, Florence, Pisa,Monteriggione, or Arezzo by public transport from Siena. Don't bother with the San Gimignano wine tour offered by the hotel, you'll just be pressured into buying wine more expensively than you'd like (although our guide, Britta, was very nice). We used the tour as a way to get to San Gim because Sunday transport was difficult, but we were rushed as the main focus of the day was the winery (and its attendant commercial pressure). Go to San Gimignano - and other places - independently, and spend as much time there as you'd like! On the whole, The Garden was a delight. My sister loved the swimming pool!

8.78.7

Loic Gouello
Mature couple
France, Aug 2006

bon rapport qualité prix bel hotel au charme vieillot dans un grand parc de verdure,calme, en ville dominant sienne .le centre ville n'est pas si loin que cela à pied (20-25 mn) et la ballade n'est pas si désagréable que certains le disent. Le restaurant le soir , sous les tonnelles face à sienne illuminé est tout à fait correct.si disponibilité ne pas hésiter à demander le surclassement dans le batiment principal.En conclusion c'est un hotel que je conseille

7.97.9

MA
Family with young children
United Arab Emirates, Aug 2006

The Garden Hotel is generally good. I was a bit dissapointed that we were put in a separate building which didn't look or feel as good as the main hotel building, the staff were friendly and tried to find us a better room but couldn't. Breakfast room and terrace are absolutely fantastic, and the food was good too. Parking was ample and comfortable. I forgot my camera battery and charger in the room, but the kind staff found it and sent it to me after few days to Garda!! (Thanks, Massimo!)

9.79.7

Don Fehrman
Family with older children
USA, Jun 2006

This is a lovely, peaceful hotel. The rooms were very nice, the staff was efficient and the food at the hotel was great! I would recommend this to others.

8.68.6

GE
Heterosexual Couple
USA, Jun 2006

A very nice hotel with a country atmosphere but within (long) walking distance of Sienna's city center. The charge for internet access is a turn-off, but otherwise, no complaints.

9.89.8

DN
Heterosexual Couple
USA, Mar 2006

We were surprised at how nice it was. We will stay there again.

9.79.7

Oscar A. Gonzalez M.
Heterosexual Couple
Venezuela, Oct 2005

Nice hotel. Very American oriented....Nice gardens, view of siena...

9.89.8

MM
Family Group
Italy, Nov 2005

Hotel très agrèable, un peu en dehors de la vieille ville (5mn en voiture). Excellent petit déjeuner et chambres spacieuses et très calmes.

4.44.4

CD
Heterosexual Couple
Italy, Nov 2005

Se potete non prenotate una standard double. Assolutamente poco confortevole, arredamento cheap, bagno bunker e datato, rumorosità inaccettabile tanto da provare disagio nel sentire tutto ciò che accade nella stanza vicina. E tutto ciò al "modico prezzo" di €.100,00 per notte. Fate vobis.

9.19.1

JP
Single corporate traveller
Italy, Oct 2005

the photo on the internet was not representative of the room I was given however when I questioned the staff on this matter I was moved to a room which was similar to the photo presented. The staff were very helpful and I will stay there again.

8.08.0

Alvaro Hernandez
Heterosexual Couple
USA, Oct 2005

We chose this location based on being outside of the historical city in order to park our rental car. Turned out to be a nice place. Approx 10-15 min walk to the closest gate entrance into downtown. The views from the hotel were great - very typical Tuscan countryside. We would stay there again if we had a rental car, if not, then we would find something in the city center.

7.17.1

HM
Heterosexual Couple
Italy, Oct 2005

The hotel is too expensive in relation of what offered. Probably this hotel is better during summer and for tourist that spend time in the hotel, but during autum, when the swimming poole and the gardens are not useful, I strongly suggest to get and hotel closer to the city walls.

9.39.3

HS
Heterosexual Couple
Japan, Sep 2005

I recommend this hotel to tourists who want to stay leisurely in Siena. The hotel is located 30-minute walk from center of Siena. But it's enjoyable to walk through the medieval street. From the terrace one can see the Torre del Mangia. The hotel room is modernly furnished. I enjoyed reading books beside the beautiful pool of the hotel for couple of hours. The front desk showed us great hospitality. He managed to find our taxi to the station when there was no taxi available at first. I want to stay at this hotel again.

7.27.2

Yumi Takahashi
Not Specified
Japan, Sep 2005

If you would like to have a dinner at hotel, I would recommend to book before check-in. As for me, I checked in about 5 o'clock and tried to book a table for two, however the earliest time I could get was 9 o'clock !!!

9.99.9

MM
Single leisure traveller
USA, Sep 2005

Very, very nice hotel. A bit remote for the person without a car (not able to walk to any shops or restaurants) and the hotel dining room was terrible - poor selection and terrible food in the evening. Breakfast okay. I would recommend this hotel however. Very lovely, nice rooms (we had 3 single rooms) and capable and helpful desk staff.

8.28.2

Shannon Durham
Heterosexual Couple
USA, Sep 2005

Didn't realize that standard rooms were not in the "main house" that was pictured on the web site. We were in an adjacent building located elsewhere on the property. Still, the accommodations were clean, albeit dormitory like. The staff was very helpful in arranging a wine tasting tour, which we thoroughly enjoyed.

1010

Mary Ann Eurenius
Heterosexual Couple
USA, Sep 2005

This is a beautiful hotel. Surroundings are just unbeliveable. Tennis courts and pool were an added surprise. Staff and resturant were wonderful. Would stay there again and would recommend this hotel to anyone who wants to visit Siena.

4.54.5

Howard Levin
Heterosexual Couple
USA, Sep 2005

This property is completely misrepresented. We were shown two different rooms, both looked like college dorm rooms. Decorated terribly. We booked this 4 star hotel expecting it to look like the picture on Web Site. What a joke. The staff were pleassant and the breakfast was very nice. I would call this a 2 or 3 star hotel until they can do something about the dorm rooms. These dorm rooms were not what were presented in Web the Villa was what you thought all the rooms and building were about.

9.89.8

John A. Dixon
Family Group
USA, Sep 2005

This place was really facinating! We were there for a wedding and as it was our first time in Siena we found the staff to be extremely helpful. They were especially friendly with most speaking English. They catered to all our needs. The grounds, rooms, staff, dining room, swimming pool and other amenities were terrific. We would return in a minute!

9.79.7

RB
Heterosexual Couple
United Kingdom, Sep 2005

After carefully reading previous reviews, we selected this out of town Hotel for a short holiday in September 2005. We were not disapointed, the Hotel was every bit as good as the earlier reviews had stated. We were fortunate to be allocated a room in the main building on the first floor, which had great views from the bedroom over the city. The Breakfasts were superb, and the staff were helpful. The Hotel Bar had the most extensive range of nibbles that I have ever seen (over 20 different types), and the prices were no more expensive that the bars in Siena itself. The Hotel is however, at least 30 minutes walk to the City walls, OK if the weather is fine, but not so good if it's raining. However there are frequent local buses running from the main road outside the Hotel into the city. Bus tickets can be purchased from the Hotel reception. If visiting Siena again, I would definately stay again at this Hotel Taxi fare to/from the Railway station was 9 euros

9.99.9

Russell Barnett
Heterosexual Couple
USA, Sep 2005

We thoroughly enjoyed our stay at Hotel Garden. The staff were wonderful, the view from our room (we stayed in the older building) was breathtaking, and the breakfast kept us going for a good part of the day. In addition, the lcoation was perfect. Very close to the highway, and yet less than a 30-minute walk to the Campo. I would not hesitate to stay there again.

3.43.4

Terry Money
Heterosexual Couple
Spain, Sep 2005

Hotel was full and we were placed in what seemed to be a prefabricated building with very cheap fittings. The staff seemed generally unable to cope with the numbers of guests while the management ignored queues at reception. Nice pool and view shame about the rest!

8.28.2

Giulia Barani
Not Specified
Italy, Sep 2005

it was a magic holydays for us... and the garden was the right location for our stay!

8.98.9

DK
Heterosexual Couple
USA, Sep 2005

We really enjoyed our staff at hotel Garden primarily because of their facilities. They have a great bar and outdoor sitting area with excellent views of Siena. We are Americans and we were able to meet many wonderful people from around the world in the bar/ourdoor sitting area. This was a huge plus for us! The pool area is nice as well. The breakfast buffet was excellent. The staff were helpful and multi-lingual. We had a very hard time finding the hotel on our arrival date even though we had specific directions. The hotel is a 4-star hotel; however, we felt it was a lower end 4-star since it was beginning to show wear and tear. Despite this, we would definetly stay in hotel Garden again.

9.59.5

CW
Not Specified
United Kingdom, Sep 2005

Lovely hotel and would stay again. Our room was in the Casa Bianca which, although very clean and well maintained, had brown plastic moulded furniture so had no character at all. I believe rooms in some of the other parts of the hotel are much more homely. Needs a walk through modern Siena to get to the city walls or you can catch a bus for 90 cents.

9.69.6

Walter Brown
Not Specified
USA, Sep 2005

The Garden was a wonderful hotel. It was clean, beautiful surroundings, excellent breakfast with numerous choices for all tastes. The staff was friendly, helpful, and epitamised customer service. We (party of six) were sorry that we only had 2 nights and 3 days to spend in Sienna. We all would return to the Garden Hotel and spend more time in the area.

1010

GF
Not Specified
Italy, Aug 2005

Assolutamente incantevole

8.08.0

Vincent Crockwell
Not Specified
United Kingdom, Aug 2005

The hotel was very good, the staff were extremely friendly, the breakfast was great and the swimming pool area was excellent.

9.89.8

TL
Family Group
United Kingdom, Aug 2005

We Stayed in one of the annexes to the main buliding. Very Clean and quiet. Enough room for two teenagers as well as us. The swimming pool was well cared for and had a lifeguard. The breakfast Buffet was excellent. The view from the terrace over Sienna was beautiful. This view can only be seen from the bedrooms in the original mansion house.

9.99.9

David Smart
Gay Couple
United Kingdom, Jul 2005

we loved this hotel - the room was very pleasant, clean and comfortable with quiet air-con (it was a double superior in one of the annexes); the pool area lovely and peaceful in nice gardens with lots of loungers; dining room and terrace restaurant covered in vines, with stunning views over Siena and tuscan countryside; good food; nice grounds...would go back again and again. Bit of a walk from the town centre, but the spaciousness, grounds and views made that worthwhile.

7.77.7

Raimund Kuppert
Not Specified
Germany, Aug 2005

had a room in the villa ,a bit small and sparse but the view is breathtaking ,good restaurant and bar,will come again

8.08.0

LM
Group of friends
France, Aug 2005

This facility is overall quite good compared to what you can find in Italy. On the other hand, it is of a lower standard of 4 stars hotels you can find in France or other European countries. Our room was in the new wing, and I think there was nothing exciting about it.

9.79.7

AB
Family Group
United Kingdom, Jul 2005

Excellent value for money.

9.69.6

Astrid Suzanne Hoelgaard
Not Specified
United Kingdom, Jul 2005

We had a wonderful three days stay at the Hotel Garden which is in a superb location not too far from the centre and is good value for moeny. I would recommend this hotel to anyone, it has good local transport and parking facilities, beautiful views of Siena from the terrace and lovely surroundings with a very pleasant eating and swimming pool areas and clean, well equipped rooms with adjustable AC. It would have been useful to have a mirror in the bedroom and more towel racks in the bathroom. We enjoyed the varied and ample breakfast, where everything was fresh and tasty, but we found the one dinner we sampled less good value with rather ungenerous portions. Furthermore, the dining facilities seem insufficient to cope with guests arriving late afternoon/evening arrivals without a reservation. The head waiter was not at all accomodating to us and we were only able to get a table when a kind couple saw our plight and vacated their places for us, moving their after dinner drinks to the adjacent bar area. The reception staff and cleaners were invariably courteous and helpful, as was the chief bartender, however a couple of the waiters and one of the externally contracted pool attendants were discourteous. As the personal touch is very important, the offhand attitude of individual staff slightly marred the otherwise positive experience, so I have given a less than excellent rating for the 'services provided' item among the predominantly top scores.

5.75.7

Paul Krasnoo
Not Specified
USA, Jul 2005

This hotel is incredibly deceiving from the photos. The main building is really old and the room we got was right near the elevator. I would ask for a room in the outlying buildings, if possible. The one drawback of the room we moved to after realizing that we didn't like the room by the elevator, was filled with smoke anytime someone in neighboring rooms lit up. Somehow the AC transmitting the smells from other rooms. That being said, the hotel staff was very helpful and warm and tried their best to help us. They recommended great restaurants in Siena. It is a trek to the city by foot, certainly takes longer than 30 minutes, so you will need car, scooter, or learn the buses.

4.54.5

MM
Not Specified
USA, Jul 2005

Don't stay here

8.88.8

Daniel Esposito
Not Specified
USA, Jul 2005

We had a very pleasant stay. Matrimonial suite was very clean althougha bit small. Staff was very helpful and the breakfast was very good.

9.39.3

Louis Carroll
Not Specified
United Kingdom, Jun 2005

Nice Hotel in a beautiful, peacefull location overlooking Sienna. Breakfast on the terrace was excellent with good variety. Fair walk to Sienna but would definitely stay at the Garden again if in the area.

9.09.0

TN
Family Group
USA, Jul 2005

Our room was too warm. The airconditioning unit did not function properly. Other than that everything was fine.

8.08.0

Edward Cogswell
Not Specified
USA, Jun 2005

A little off the beaten path.Overall a good place to stay..The first night my wife was not feeling well so we decided to eat at the hotel..a big mistake..they but on a good show but the food is marginal.

1010

BK
Family Group
USA, Jul 2005

A beautiful hotel overlooking Siena. The rooms were spacious and the a/c worked fine. Lovely gardens and pools. Dinner on the terrace was great, as was breakfast. We definitely would love to come back some day!

9.99.9

David Levy
Heterosexual Couple
USA, Jun 2005

beautiful pool and grounds, great food on a wonderful veranda overlooking Siena, just a 10 min. bus ride into the old city - could not believe what a great place for a very reasonable price!

6.66.6

Robert Dees
Heterosexual Couple
USA, Jun 2005

In the middle of a heat wave the pool is wonderful. The rooms are standard modern hotel rooms (absolutely nothing special)--somewhat dissapointing after reading the description on line. Breakfast buffet is superb. Would only stay there again if we were determined to have access to the pool.

8.18.1

MM
Family Group
USA, Jun 2005

Best breakfast during our 10-day trip through Western Italy. Staff was nice, but not helpful in providing taxi service or directions. Lovely property, nice views, and the flowers smell amazing. Did not use the swimming pool or tennis courts, but initial glance looks good. Great place for a weekend, especially for a family who needs a respite during the hectic travels.

9.99.9

Cesare Mastromatteo
Heterosexual Couple
Italy, Jun 2005

If you plan to visit Siena, and don't mind being outside the city walls, the Garden Hotel is just the perfect place. A seventeenth century villa with a beautiful garden, and a terrace from where you can see the gorgeous skyline of Siena and its surrounding hills. The room was quiet and breakfast abundant high quality. Truly recommendable.

9.49.4

JL
Family Group
USA, Jun 2005

Hotel Garden was a wonderful surprise. Very quiet setting with beautiful view of Siena. We enjoyed two wonderful evening meals at the hotel restaurant. Great environment for families, since kids have room to explore. We used Garden as our base for exploring Tuscany and it was nice place to come home to every evening. The walk into Siena is a nice hike; make sure you have good directions walking or driving to the hotel as it is a little difficult to locate the first time.

9.29.2

Colette ROCHE
Group of friends
Ireland, Jun 2005

Food was outstanding. scenery lovely. rooms very nice. Well situated , within walking distance of Siena. All at a very reasonable price. The best value for money I had during the whole holiday.

9.99.9

Morten Hellang
Single leisure traveller
Norway, Jun 2005

I booked in advance and got a double room for 100 euro. I stayed in th main villa. Beautiful view. Bed a bit hard.

9.99.9

NF
Family Group
USA, Jun 2005

This was our favorite hotel stay during our trip to Europe! I had a feeling from looking at the website information that we would be sorry that we only had one night to stay there and I was correct. Even my 9 yr old nephew didn't want to leave! Because we had 4 people in our group, they couldn't accommodate us in the main building but we were comforatble and happy in our Ground Floor room in Casabianca. We had a private patio with flowering greenery and gardens to see on our short walk to the main building. The pool was open and there is a towel service at the pool. The bus stops are convenient to Siena and the front desk has tickets available for purchase. Personnel were wonderful. The breakfast was the best we had been served during our vacation and we sat on the outdoor patio overlooking Siena. Flowers on the terrace were lovely as well. Internet is available at 6 euros per hour I believe; purchase card at front desk and the time comes off your card as you use it. There was also a bar open in the Main building with tapas type treats available gratis. The Main area also has a tv room. We were all so happy and plan to highly recommend this property to friends traveling in the Tuscany region!

8.18.1

Luba Kofman
Heterosexual Couple
USA, Jun 2005

It was very resort-like, compared to other hotels we stayed at in Italy. The breakfast was great...even had scarmbled eggs and bacon. The grounds have cute rose garden and a pool. This was a great stop to rejuvinate before heading on to Rome.

1010

WM
Group of friends
Australia, May 2005

A wonderful hotel in the Sienese environs, beautiful garden setting, clean, quiet and excellent dining room.

1010

Gail Heim
Group of friends
USA, May 2005

What a wonderful hotel! The staff was very friendly and helpful. Enormous breakfast buffet each morning. The hotel offers a dinner/wine tasting once a month, which was a wonderful way to spend our first night. Be sure to ask for a room in the main building, as it is much more charming than the other building, and has better views of Siena. There is a bus a few yards away that will take you to the city center. It is then a short walk into the heart of the old city. I would definately stay at Garden again.

1010

Richard Shea
Heterosexual Couple
USA, May 2005

We loved this place. Great location, beautiful grounds and marvelous service.

9.99.9

Louise Jessup
Heterosexual Couple
Canada, May 2005

Hotel Garden was beautiful. I took the advice of previous venere users and requested a room in the older building overlooking Siena. I received just this and definitely think we had one of the nicest rooms in the place (the older building just has more character but is still in great shape). The only caution here is that it is a fair distance from Siena. You can walk to the edge of the walled city on 10-15 minutes but to get to the middle of town, where the Duomo and Piazza are located, the walk is more like 35-40 minutes.

9.99.9

Israel Rosenblatt
Heterosexual Couple
Israel, May 2005

the "Garden" is a small, charming hotel which helped making our stay in Firenze - a plesant experience. Its beautifully decorated, spotless and has a friendly and helpful staff. located on the southern bank of the Arno, which means away from the noisy center but not too far (bus 23 will take You there in less then 10 minutes). In short: a bit expensive but highly recommended! we loved it

9.09.0

Morten Aarhus
Single leisure traveller
Norway, May 2005

Very nice experience, I would like to reccommend this hotel to anyone! I wish the pool area could have been open, but it was probably in the beginning of the season (late May).

8.28.2

Dima Isaac
Family Group
Australia, Apr 2005

Excellent breakfast buffet was provided. Within walking distance to centre.

9.89.8

Kristopher Kline
Heterosexual Couple
USA, Apr 2005

Make sure to ask for a room on the first or second floor with a view of the historic city if they have one available. We did (based on a website recommendation!)and it was extremely nice.

9.29.2

MH
Heterosexual Couple
USA, May 2005

This is a very good hotel - it has a great location if you want to tour the Chianti country and also visit Siena. John. Cleveland OH

1010

AY
Not Specified
USA, Apr 2005

We loved this hotel. A short walk to the town center. Very very clean, spacious rooms and a wonderful breakfast. I would stay there again!!

9.89.8

CC
Not Specified
USA, Apr 2005

I would not hesitate to recommend this hotel. It is a genuine value. We were particularly satisfied with the hotel staff and the quiet, elegant surroundings. The Garden Hotel is a bit of a dowager today, but it amply compensates for the slightly frayed edges. The staff speaks English well, but they were pleased to help us with our Italian.

5.55.5

Battista Belotti
Heterosexual Couple
Italy, Mar 2005

L'accoglienza troppo formale La stanza non corrispondeva a quanto visionato su internet Il ristorante di basso livello

8.48.4

MB
Not Specified
USA, Mar 2005

The service was very good in the hotel restaurant. The dinner we had was tremendous. The breakfast buffet is top quality.

9.39.3

FREDERICA COLELLA
Group of friends
USA, Mar 2005

Nice hotel and nice staff. Unfortunately we had to sleep in the "dépendance" which was very quite, very clean but less quaint than the main building. Has some troubles finding our way back to the hotel after diner in town but overall I would definitely reccomand this hotel to friends. Yes breakfast is excellent and the pool must be a very nice spot to relax in summer.

7.27.2

Gordon Silverman
Heterosexual Couple
Australia, Jan 2005

My booking was "lost" & was told hotel was full, but fortunately I had my copy of the confirmation so they were forced to honour the booking. Room was ordinary, no shower curtain so bathroom flooded every day & if not for the location which is great would have cancelled. Over-rated for 4 star - should be about 2 1/2.

9.29.2

Olivier ANTOMARCHI
Not Specified
France, Dec 2004

Très bel hôtel et excellent point de chute pour visiter Sienne.

8.38.3

MANUEL GONZALEZ RODRIGUEZ
Not Specified
Spain, Dec 2004

very beautifull surrounding need some transport to go to the town center

9.89.8

Llewellyn Dudley
Not Specified
USA, Oct 2004

The Garden is a wonderful property and a great value. The restaurant on the premises is excellent. We enjoyed both a lunch and a dinner there, in addition to the daily breakfast which is included in the room rate. The restaurant staff are very pleasant, efficient and extremely accommodating. The breakfast is the best we experienced in any 4-star hotel in Italy. The hotel grounds are beautiful. Parking is ample. We stayed in the main building and had an excellent view of Siena & the surrounding area. The only caveat I would offer is that the location is a fairly long walk into historic Siena, though certainly do-able. I highly recommend this hotel.

9.89.8

Christopher Toland
Heterosexual Couple
USA, Oct 2004

The Garden is a beautiful old estate, surrounded by lush gardens. We loved it and felt like we were in the country in the middle of bustling Sienna. Great rooms, ample parking and breakfasts..Thanks for a wonderful stay.

9.09.0

OSCAR ALBERTO BERGIA
Not Specified
Italy, Oct 2004

Se debería aclarar que existen diferentes posibilidades para ser alojados, bien en el sector de la recepción el cual tiene una mejor ubicación o en sectores próximos. Estos presentan la desventaja que para dias de lluvia, como me tocó durante la estadía uno debe ir desde la habitación al comedor expuesto a la lluvia.

7.97.9

BP
Heterosexual Couple
United Kingdom, Oct 2004

We had requested a room in the 'old' block with views over Siena, which was what we got. However the room facilities were not as good as other 4-star hotels in which we stayed on this trip. In particular the en-suite was well below the standard, and it was possible to hear conversations in adjoining rooms. We were also located right next to a very noisy lift! The staff at reception and in the bar were helpful, but those in the restaurant were less so. We had chosen the hotel partly because it had its own restaurant, but were unable to use it because of the need to book well in advance, which did not fit in with our touring schedule. We found a very good restaurant however just 15-20 minutes walk away(Da Ezio)along the main road into town, itself a good 30 minute walk from the hotel. However the breakfast buffet was excellent, and the hotel bar served excellent paninis.

How to reach Hotel Garden

By car
From the A1 highway, exit at Firenze Certosa and follow the indications to the superstrada Siena-Firenze. Exit at Siena Nord and follow the indications to the Centro-Porta Camollia. Turn right at the second traffic lights and you will see the hotel.

By train
The hotel is 2 km from the Siena railway station.

By airplane
The airport of Florence is 70 km away from the hotel.

Transport Services Hotel Garden

  • Private parking

The hotel features an outdoor private parking with 20 spots.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available at any time after 2 p.m.
Check-out: it is necessary to leave the rooms not later than 11 a.m.

INCLUDED/NOT INCLUDED IN THE PRICE
Parking is included in the price.
Internet access is not included in the price. Contact the hotel for further details.
Breakfast is included in the price.

CANCELLATION POLICY
Cancellation within 2 days before date of arrival, no penalty. After or no show we will charge on credit card 1 night stay. Cancellazioni entro 2 giorni dalal data di arrivo nessuna penale. Dopo tale termine o no show, addebito di 1 notte del soggiorno.
You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

  • Book by phone
  • 877-214-4288