Hotel Chiusarelli - Siena

7.7

Room was spacious and clean. Had one of the larger bathes we encountered on our trip. Siena is a beautiful fun place to visit with some nice restaurants.

4.8

The rrom we stayed in the hotel was on the street side which was very noisy all over the night. So anyone who wants to stay at this hotel must tell the hotel staff that you want the quiet side. Otherwise it's quite close to the ancient wall of Sienna city.

8.1

Location is good. Interier of the hotel is clean and elegant. Attitude of staff is very professional. We enjoyed very confortable stay. With reasonable price and three star grade, we are really satisfied.

4.5

Even if in astrategic position, hotel did not offer any interesting facility and room service. Bad experience in one of the most beautiful cityof the world.

6.4

everything is ok.Near to the centre.Excellent for my wedding anniversary.

7.1

A nice hotel, being renovated on the top floors, so we stayed at ground level. Room size was fine, old-style cozy hotel in many ways, but not service oriented. Arrived late and - according to the website - it said "Free parking". That is not true. (on the confirmation email it says Parking 15 EUR!?)- There is a very limited parking (5-6 cars) which was full the whole two days we were there. Do not expect to park there. Instead we parked at the public parking which cost EUR 32 for Thursday night to Saturday morning - be prepared! Breakfast was plentiful but of mediocre quality. There was a bar person who could make cappuccinos, but it seemed that we bothered him asking for such a service. Other guests have to ask twice. Having a "cappuccino service" should be offered to every guest, or it shouldn't be at all. Internet worked fine and the 3 hours you get for 5 EUR is counted as actual on line time.

6.9

BREAKFAST WAS JUST SO SO.

7.4

Attention is not written in the wb page but they have not elevator, in the city center, atention to the ZTL (area not allow trafic) and also parking that he hotel offer is around 26 euro/night but it is another parking in the stadium that during thenight is free and during the day is less expensive. Parking of the hotelonly for 4 cars and under construction. Rooms close to this parking are noisy due to the works and the street that is closer.

9.1

Charming hotel in the heart of Siena, with parking. The hotel had an old fashoned approach to good service. The rooms were a good size and clean. We had booked for one night but stayed for two nights.

8.0

very near from the palio.quiet .you can walk from the hotel to everysite to visit

7.8

This property was great. The staff was very friendly, helpful. The rooms were of good size and immaculate. Wireless internet access throughout the property.

8.8

I've been coming to Siena once a year for ten years now, and I have to say: This hotel was a very pleasant experience. It is perfectly located in the old town within walking distance to all major attractions. It is a bit noisy - there is a major street in front of the hotel - but hey: it's an Italian city we are talking about! The good thing about the street is you can very easily reach the hotel by car (if you are travelling that way), which can be a bit tricky in Siena. There is a small parking lot (for about 5 cars) for free at the hotel, however, if it is occupied, you have to use the parking lot of the nearby stadium or fortress (which costs around 1,50 Euros per hour from 9 a.m. to 10 p.m. - a reasonable price for a European city center). It's "first come - first serve" with the parking spaces at the hotel. Some people on this website have complained about the front desk staff being grumpy and unhelpful - that's something we did not experience at all. On the contrary: the staff was really nice. No complaints. One more thing: the room. It was totally o.k.: clean, not too small, we even had a balcony. One thing is important: This is an Italian 3-star hotel, which means: Don't expect anything fancy. It's an old building, which means it is a bit run down - which I always find very charming (if it's clean, which it was). If you are looking for the generic, no surprises, standard hotel room, take the Best Western (which is less conveniently located). If you want something a bit more "Italian" - and perfectly located - the Chiusarelli is a good choice. Definitely a recommendation.

7.1

This was a good location, right next to St. Catherine's Cathedral and the soccer stadium. The bathrooms left a lot to be desired, and the staff was a bit rude, but the value was good for what we got. It's a trek to the main square and does not have very good parking. Overall we would not stay here again, but it was a good value-you get what you pay for with this place-also there was a lot of stairs here and no help with the bags...

7.1

We booked the hotel because it was stated on the website that it had parking available. When we got the we were told that the parking was not avaiable, but right next door to the entrance was an empty parking area. ???? We also booked a suite. By South African standards the room we got was a very ordinary room. Far from a suite. Big enough for a king size bed and small desk and chair. Nothing else. I would hate to think what their standard rooms are like. Aside from of the two complaints, the hotel is well situated. Has a bright and airy entrance and the staff were very curtious.

8.5

As expected, our room at the back of the hotel (football stadium side) was quiet. The room was booked in October 2007 when the web site indicated on-site parking would be available as of September 2007 but there was no sign of any parking nor of any coming when we said in late-December 2007. We were able to find parking within a 10 minute walk but if we had known there was no parking, we would have used one small bag for our one-night stay and left the other luggage in the car. Reception could have been friendlier and more informative upon arrival but was fine the rest of the stay (including person at desk when we arrived).

8.3

The Hotel Chiusarelli was a pleasant place to stay and I would recommend it. It was an easy walk from the train station. Very pleasant service and atmosphere. Room was a bit sparse but that was acceptable. I'd stay there again. d

8.0

A very nice hotel, centrally located, easy walking distance to all the major sights. Our room overlooked AC Siena's soccer stadium; if you are there on a game day, you could watch from your room! Very quiet at night. Breakfast was excellent; the best of any hotel during our stay in Italy.

9.6

Hotel Chiusarelli is situated inside the citywalls of Siena,just about 5 minutes walk to "Il Campo".The Hotel is in my opinion a beautiful hotel. If you enjoy old Italian architecture,high ceilings,solid furniture,(and of course a wonderful bathroom;marble all over)you will be delighted to stay there.The hotel has a wonderful and peaceful terrace at the backside overlooking the sport stadium.Some reviews tell you about grumpy employees;I don´t agree.The breakfastroom is very nice,the breakfast itself is over average in Italy;fresh warm croissants,boiled eggs and so on.Concerning Siena;don´t have lunch or dinner at the Campo,you will be finding excellent restaurants/trattorias in the narrow streets close ti Il Campo. Hope to be visiting Siena soon;a magic town.And hope to return to Hotel Chiusarelli.I highly recommend it.

7.3

Excellent location for walking to the city center. The rooms were clean and comfortable and the staff was friendly and helpful. The breakfast was just ok but considering the location I didn't mind the breakfast.

7.7

Front desk greeds you only if you greed them. Very close to the bus stop, but better instructions could be given. Noisy old-style air condition, no mini bar. Garden in front of the hotel had a strange smell. Average stay, may visit again (or not) but not at same price.

6.9

The hotel is in a good location, but it is an older hotel that needs some refurbishing. On the plus side it is relatively cheap. The websites say there is a parking lot, but when we stayed (June 2007) it was a construction site. There is free parking about a 8-10 minute walk away from the hotel in a large open air car park, and you can drive up to the hotel to drop off/pick up bags. The hotel does have its advantages - it is close to key attractions (Il Campo about 5 minutes walk) and the bus station (from which you can get one of the many services to Florence). The hotel did offer various tours but we did not try any of them. The breakfasts were average, and it was the only place we stayed in the course of a 3 week holiday in Italy that charged you for a coffee/cappuccino at breakfast (other than one from the urn).

8.3

This is an older hotel with somewhat basic rooms. The location was great - we could park our car right outisde the hotel, but we were within a 10-minute walk of Piazza del Campo. Breakfast was very good. I'd stay here again.

10

Best (and most expensive) place we stayed at in Italy - was worth it.

5.8

The main advantage is location, rightin town. I would stay there again solely for that reason. The hotel seems "tired". The dinner at the hotel was ok for price but was disappointing both from quality and surroundings.

7.6

Great hotel, great location. If would be nice if they told me in advance that there was NO elevator. I had to hike up the stairs every time I went to my room.

9.6

The breakfasts were great and the dinners were very reasonably priced and excellant.

6.5

Albergo disconfortevole per l'assenza di un garage (vicino ve ne è uno molto caro) e per la mancanza di un ascensore. Ha il pregio di essere vicinissimo al Centro di Siena. Prima colazione di non eccelsa qualità. Rapporto qualità/prezzo sbilanciato per il costo molto elevato della offerta.

8.2

Some of the help was very unaccomodating. This is not a high service hotel. It is a nice clean place to stay in Siena- no frills just a place to sleep. Overall cleanliness was good and room was updated. The help was the down point of the stay- when my ATM card stopped working the man at the front desk was totally unwilling to be of help. He refused to let me find the contact nnumber of my bank on the internet. He was unsympathetic and even more uncharitable.

8.8

good location, restaurant offered great meal on premises and good complimentry breakfast, not far from train station short taxi ride

9.9

Ideal location for sightseeing. Close to bus station. Close to st Catherine's Sanctuary and a short walk from the Campo. Excellent dinner available and wide and plentiful variety of food for breakfast. Staff always helpful. On one side wake to the bells of magnificent nearby San Domenico, and on the other side maybe see Siena FC play.

8.4

The direction on the website need to be more clear. Very charming hotel and good breakfast. We will stay again.

7.0

Receptionist is so kind for us. The room for breakfast is blight and comfortable.

6.5

This hotel was in a good location. Not quite in the heart of Siena but close walking distance to the major sights. The room was clean but could do with a bit of an update. Bathroom was very clean. Breakfast was quite average. We found that the hotel could be a little noisy at night (the doors tended to slam when people came back to the rooms at night) but apart from that was comfortable. For price and location this hotel was very reasonable. I'd probably look for somewhere different, a little more atmosphere.

4.0

While the Chiusarelli Hotel is in an excellent location, and does have off street parking available, the rooms are basic at best. The lack of welcome and the poor service received from the reception staff unfortunately marred our stay. We would not stay there again, nor would we ever recommend it.

9.5

This is a perfect hotel location if you don't have a car. Top of the hill, near the central bus station to surrounding towns, short taxi ride to train station and short walking distance to all of Siena's highlights. Our room was large, clean, quiet, had a balcony with views over the stadium beyond a tree lined avenue. Staff were helpful and attentive and breakfast was great. Our only complaint of the hotel is the lack of brochures on what to do and see in Siena or even a map. ie they have a large street market every Wednesday.

9.9

Comme il n'y a pas d'acenseur, la réception nous a proposé la chambre 2 au rez de chaussée. Tout était impeccable et nous avons payé 20 euros de moins que ce qui était prévu. La localisation est idéale, à 5 minutes de marche de la piazza del campo. Petit parking fermé à 25 m. Nous recommandons chaleureusement cet hôtel.

9.8

This hotel was a great find. Staff were quite accommodating, the hotel was located very near shopping, a nice outdoor cafe overlooking a small piazza, and was an easy walk from the downtown shops, Duomo (which is magnificent!), and the Piazza del Campo (also breathtaking!). The room was very clean, very spacious for European standards, and ours overlooked the outdoor terrace which in turn overlooked the AC Sienna soccer stadium. No games were played while we were there, so the room was very quiet and comfortable. The area in which they serve breakfast was also pleasantly bright (lots of windows) and airy. Great value in an otherwise very expensive region! Would definitely re-book at this location when in Siena. (The only negative, was that they did not provide irons or ironing boards which they claimed was due to fire codes, so bringing a dual-voltage portable steamer would be a good idea!)

9.6

The rating on quietness of the room is due to the bells chiming from Santa Dominico right outside the room (I was at the front of the hotel). &am and again at 7.30am is rather early for someone who is on holiday. However, everything else made up for this and I will certainly stay at Chiusarelli again.

7.5

Excellente Lage nahe des Busbahnhofs und nahe der historischen Altstadt von Siena. Die Zimmer zum Stadion hin sind absolut ok und ruhig. Mein Zimmer war zur Strasse hin, die eine vielbefahrene örtliche Hauptstrasse ist, also entsprechend laut. Wie immer in Italien gab es kein Einzelzimmer für mich und das Doppelzimmer zur Einzelnutzung war entsprechend teuer. Das Frühstücksbuffet ist für italienische Verhältnisse recht reichhaltig. Dem Kaffee entnimmt man dem Thermosbehälter, dementsprechend schmeckt er. Einen frisch hergestellten Cappucino bekommt man nicht angeboten.

9.5

The streets of Siena are convoluted to say the least so finding the hotel was some what difficult, but once found it was worth the stay. The employees were most helpful and spoke very good English. The rooms were clean and the meal at the hotel restaurant excellent. If you stay on a Saturday, as we did, it can be a bit noisy what with an evening football game in progress in the stadium just behind the hotel but for us it just added to the fun and excitement of exploring Siena.

5.9

The location of this hotel was good for walking to sights. However it was difficult to sleep at night due to street noise. The restaurant was very good. The staff could have been more helpful/informative.

9.8

Requested room at back was provided Excellent view of AC Sienna soccer ground but no game on that day! Good central position Meal OK but short of staff on the evening we were there Excellent breakfast Would stay there again

6.1

We were given the last available room which was on the groung floor, less than 2 metres from the road. There was heavy rain and we asked the front desk to order us a taxi as we thought this was likely to be difficult. The staff decided to to order in advance and we were unable to get a taxi at all when they eventually tried to start calling one. Otherwise the hotel was quite adequate and reasonable value/location

9.5

We were varned about the noise from the street, but we preefered a room with a view towards the skyligt of the town anyway. We don`t regret that, even the noise was very loud from the cars outside. The hotel is very nice, and it`s located very near the center. The interiours is beautiful and the service exellent. We will recomend the hotel if you are not stone rich.

7.6

A welcoming hotel, which is well positioned. A shame we had to suffer the building work going on at the football stadium from early till late... such are the demands of Serie A!

5.8

Very noisy as building work going on behind hotel in stadium. Photographs on website misleading and bedroom and bathroom not as shown. Location fine and 3 star quality.

10

My two friend and I traveled throughout Italy for one month,this hotel was by far the best. I would recommend it highly.

8.5

This hotel is in a great location beside the bus station and just a short walk from Piazza del Campo and all the shops. The restaurant is excellent value and the food is very nice - better than anywhere else we tried in Siena! However, I thought the rooms could have been cleaner - especially the bathroom which was smelly. Overall - a good hotel but probably not worth the price.

6.5

We were very excited to be staying at this hotel on our wedding night. But, to our dismay, we were greeted with a grumpy front deskman who was not at all interested in helping us in any capacity, much less engaging in any type of conversation at all. We found the room to be actually much smaller than we had thought-it barely fit a double bed. This was a big difference from the prior friendly e-mails we had communicated before we arrived. Overall it was an okay stay--the breakfast room is large and sunny, and we were told to ask for a room with a balcony.

9.5

They have been helpful throughout my staying in Siena.

9.8

Great hotel, easy location to find in Siena and having a car park right there was wonderful! We would definitely stay there again. Breakfast was good also.

9.1

This was a very nice hotel in Siena. It was easy to find as it is very near the San Domenico basilica so we just followed the signs. Unfortunately, when we arrived we found out that there was a football game the next day and no parking is allowed anywhere in the city. The hotel was very vague about where we could find parking. Finally someone directed us to the S. Caterina parking lot. The restuarant in the hotel was fantastic and had a wonderful wine expert on staff. We enjoyed our stay.

9.9

Only down side was that the room didn't have a minibar. Since it's often difficult to find places that are open at night in Italy, the minibar can be invaluable.

5.1

Single room #31 faced front road. Hotel was good, except for the noise level in that room. Would stay there again, but only on back side of hotel.

6.9

The hotel was nice and very convenient. The rooms, though, were only adequate - not very inviting or warm. Facilities were just fine and the restaurant was great.

3.2

das Hotel macht Werbung mit Privatparkplatz, was der Grund für unsere Buchung war. Vor Ort fanden wir dann 10 besetzte Plätze (für 49 Zimmer!) vor (bei Venere ist kein Hinweis auf diese Begrenzung zu finden!). Auf der Suche nach einem Parkplatz sind wir – nach 12stündiger Anfahrt! - 1 Stunde erfolglos durch die Stadt gefahren, ehe wir uns ins Parkverbot stellen mussten; Resultat: ein Strafzettel. Das Personal im Chiusarelli zeigte für solche Probleme keinerlei Interesse. Kundenservice – sprich: dem Kunden bei der Lösung eines Problems behilflich zu sein – ist hier ein Fremdwort. Beim Hinweis auf die irreführende Werbung mit dem viel zu kleinen Parkplatz war die pampige Antwort: wir könnten ja einen Brief an den Manager schreiben. Als man am Abreisetag vergaß, uns unsere Pässe zurückzugeben, war auch diesmal dem Personal dies nicht mal peinlich, sondern nur egal! Nie wieder!

8.1

It was close to the old city and we were able to walk everywhere.

9.7

This was our first visit to Sienna, and we were hoping for a hotel close to everything. Well, we certainly got it and then some. We could walk everywhere and within two minutes where right in town. All convenient stores in the area. Fantastic, large Cosmetic/Drug Store across the street, selling everything anyone might need. The best kept secret is a Restaurant just around the corner from the above mentioned store. The open for dinner at 8 p.m. The food is wonderful and reasonable, but the view and ambience cannot be beat. Unfortunately we didn't discover thisplace until our last night. The hotel is extremely clean. The rooms are plain but a good size and more than adequate. Ask for a room facing the back as it is more quiet. We had the best breakfasts in Italy in this hotel. The staff spoke English very well and were quite helpul. If you like to ride bikes through the Tuscany Country side, you may rent them through the Hotel. This is something else we did not discover until the last morning. Sienna is a wonderful town and should not be missed on any Italien itinerary.

8.4

Very attractive hotel, close to San Domenico cathedral and the bus station, quiet, clean, my room had a nice balcony overlooking the soccer stadium where I could sit and read.

8.9

A comfortable and welcoming Hotel within five minutes walk of the bus station at Piazza Gramschi and only ten minutes walk from the campo and the heart of the city. Drawback is that there is no lift so mobility impaired travellers would be limited to ground floor rooms which could possibly be slightly noisy at the front of the hotel facing the road; not a major problem however. Hotel has a restaurant/bar which we have been told are moderately priced and rather good, though not tried by ourselves. No problem in recommending.

8.4

The hotel and rooms were nice but our air conditioning did not work very well and there was no dial to make it colder. Other than that our stay was very enjoyable.

10

My husband and I stayed at a the Porta Roca Hotel a four star in 5 Terra Monterosso, Italy. The price 275 Euro per night. It was horrible. The Chiusarelli was a five star when measured against the Porta Roca. The Chiusarelli had spacious rooms, nice size bathroom, a great breakfast, wonderful service, and fabulous recommendations for dinner. The price was wonderful 120 Euro per night inclusive. We would rec. this hotel to anyone, and you will not be disappointed.

5.8

The parking of the hotel is for ONLY 10 cars and most of the time is full. u have to look for parking in the area and pay for it (or park far away for free).

7.6

A good location with clean and airy rooms. The only problem was the chimes from the church across the road in the early hours of the morning!

8.5

Hotel location, description, spaciousness and staff excellent - only complaint would be over breakfst - no staff (tea and coffeee cold, shortage of cutlery). Would thoroughly recommend this hotel overall if staying in Siena

9.8

Located at a 5 minute walk from the historical area. The best breakfast we had during our 3 week stay in Italy. The staff was helpful and they even moved cars in their private parking so we didn't have to park in public parking ( you may have to insist a bit but they'll do it with a smile. The room was spacious and very clean. They even have a nice patio where they serve breakfast with a view on the Football field. Fortunately enough there were no game when we passed by!

10

Our room was facing the rear garden area with a small private balcony. The room was sparsely but tastefully decorated, very clean and modernized. The location was excellent, staff was polite and helpful. One of the best deals throughout our trip. Very highly recommended!

7.3

The rooms were clean but very plain. Breakfast was more than satisfactory with a variety of cereals, breakfast meats and pastries. The terrace is lovely but the views are not great. The lack of an elevator was very inconvenient in the summer heat. They need to sound proof the windows and install better air conditioning. We just never cooled off.

8.2

Great hotel for the value and location.

7.1

My stay at the hotel was a lovely experience except for the terribly noisy hallway doors to every room and the lack of adequate blankets to keep warm.

9.7

We enjoyed our stay. Convenient location. Helpful staff. Good quality for the price.

9.6

The ground floor room which we had was evry noisy with noise coming from people on the loggia at the back of the hotel and people going through reception. However, we were so impressed with the hotel's location that we went back later in the week. We were given an upstairs room which was much quieter. We very much enjoyed our stay - thank you.