Hotel Mozart - Salzburg

10

Extremely courteous front-desk service personnel. We arrived very early in the morning, and yet were given a nice room. Breakfast was also very nicely arranged.

7.8

The hotel itself was a very good price for the quality. The location was good, although parking was an additional cost (as well as the breakfast). The hotel itself was fine - however the road noise was significant. What tainted our stay was our check-in experience being stressful and upsetting. The hotel receptionist told us we could not be picked up outside the hotel for our Sound of Music Tour with the Rick Steve's recommended "Bob's Tours" because the hotel wasn't "contracted with Bob's". After 30 minutes of conflict about this matter, the receptionist finally agreed to let them pick us outside the front of the hotel as we had arranged (Great tour by the way - but they will try very hard to dissuade you). Also, we had tried to directly book a Mozart Dinner concert for a Rick Steve's discount. When asking the hotel for help when the email for Mozart Dinner Concert bounced back - they insisted we could get no discount by booking directly. We later found this absolutely untrue but since we had Mozart hotel make our reservation, they would not honor the discount. We believe the hotel was trying very hard to mislead and misdirect us so they could receive their commissions.

9.3

Very nice hotel, a convenient short walk from the pedestrian area and historic center of Salzburg. Clean comfortable room which, although it faced the main street in front of the hotel, was not noisy at night although the window was open. The noise level did pick up in the morning as the residents began going to work but it was not excessive.

9.6

Can't get much better for the price! Excellent stay

10

Had a pleasant surprise awaiting us regarding the beautiful accommodations.

8.7

Very good breakfast.

8.9

This hotel is small and friendly. It is well located within five minutes walk to the old town. From the top floor there are great views. It offers a good breakfast and while the internet is charged the fee is reasonable. The staff were very helpful and we were able to book tours with them quite easily. All in all a lovely stay.

10

Very conveniently located hotel in the center of Salzburg, with easy access to main sightseeing places, well-trained and friendly staff, a lot of useful information, good service

7.1

No hot drink facilities in the room or public areas. WiFi advertised as being in all rooms but I had to sit in the corridor to get it ! However very welcoming and comfortable hotel

9.9

Excellent located hotel at a moderate price. We had a corner room very spacious at the second floor. I don't think that they are all the same size. The best thing is the parking which is free and the breakfast which is excellent. Small old TV but we didn't care. Salzburg was beautiful for two days even if it rained.

9.4

A pleasant hotel just a few minutes walk from the main old town. Only complaint was that the beds were quite soft - a problem for people who have back issues. For this reason alone we would not go back to Hotel Mozart but if you are happy with soft beds, it comes highly recommended. They gave great advice on where to eat too.

9.5

Excellent hotel. Well located in between the railway staion and the old town. The reviews were accurate especially about quietness of rooms. Although it is on a main road it is in one of the quieter parts of the city. Staff were brilliant, welcoming, obliging and informative. Rooms were first class and represented excellent value for money. Going to Salzburg? Stay at the Mozart!

9.7

This hotel is well located across the river from oldtown Salzburg and near Mirabell. It is perhaps a 10-15 minute walk to oldtown. The staff are very knowledgeable and helpful. Our room was spacious and clean. The only reason we marked down the quietness portion is that we slept with the windows open and this hotel is on a relatively busy street. Overall, the value is excellent. We had a wonderful stay and would highly recommend this hotel.

9.8

We have stayed at this hotel twice and loved it. The location is perfect to explore Salzburg, 5 mins to Mirabelle Garden. The room is clean and spotless, also comfortable. The front staff is always friendly and helpful. The only downfall was that there was no breakfast included with the cost. We will definitely recommend this hotel and will stay there again if coming back to Salzburg.

10

Very convenient to train station. Staff provided excellent suggestions for restaurants within walking distance. Very comfortable beds and pillows. Great location for walking areound. We never needed to take public transportaion or taxis.

7.6

Nice little hotel, quite centrally located. Friendly service. Only drawback: Traffic noise even at night.

3.6

I servizi igienici sono assolutamente inadeguati alla categoria 4 stelle dell'albergo forse anche ad una categoria nettamente inferiore

9.5

Hotel Mozart can be recommended without reservation. Rooms, breakfast and furnishings excellent, staff friendly and very helpful. Checkout time very liberal (11 a.m.) Views of the nearby hill (Kapuzinerberg) from some rooms on the 5th floor (503 - 506: 507, where we were, has a partial view from one bed!) Some traffic noise from street. Client information lacking in one respect: the room TV had an information channel (Ch.1), which also included a general and very informative film about Salzburg in various languages - but we only found out about it on the last day (by accident!) Now we know, and would return to Hotel Mozart with great pleasure - good value for money, even though not cheap!

8.4

Elevator to small.

9.2

We stayed for a total of 4 nights at Top Hotel Mozart. This is a relatively small, family run hotel and the staff without exception couldn't do more to make our stay as enjoyable and comfortable as possible. The reception staff and Oriel in particular were all very helpful with tourist information, restaurants etc. Salzburg is an easy city to get around and the hotel is well located. Our room was comfortable, clean and quiet with a good view across roof tops to the mountains. We would happily return to Top Hotel Mozart on our next visit to Salzburg.

9.0

The Hotel is very good but some details: a) The Bed and the bath room are not confortable. b) During the night is noising because has not air conditioned.

9.3

ANyfamily or couple that seeks to enjoy Salzburg A double room

9.6

Very friendly welcome. Rooms very clean and comfortable. Staff very helpful with any queries we had. Hotel was within 5 5-10mins walk of the centre of the old town. Would recommend a stay

10

It was a very good stay, very friendly and helpful staff, always smiling and ready to help. I would go again and recommend friends to go to the Mozart hotel. Thanks for everything.

9.4

Very helpful front desk staff who suggested restaurants and made dinner reservations for us. Large double room with somewhat older bathroom. Close to historical sites and points of interest. We didn't have breakfast so I can't comment on that. Overall great price, I recommend!

9.2

I stayed at the Hotel Top Mozart in March, which is not a "heavy" tourist month. But the staff were very friendly and helpful, and I would definitely stay here again. However, if you have small children, you would have to learn to use public transportation (available through the Salzburg Card), because many of the attractions are a bit of a walk away. The distance is not at all uncomfortable for an adult, but it might be tiring for a child after a day of sight-seeing.

7.7

Very nice hotel. Everything was excellen. The only disapointing thing was the room service, that was very loud in the morning around 9:00 AM.

9.9

This hotel was a good choice - it has a family-run feel to it, but offers all the usual facilities for a hotel much larger. Rooms are modern in decor, and even the single room in our party was a good size. The location is good, with a five-minute walk to the old town, and is on the main bus route to and from the airport, making the transfer very easy. The breakfast buffet offered a wide choice, including a good range for vegetarians, and was at a reasonable time for tourist travellers such as us. Overall we enjoyed our stay very much and would quite happily stay there again.

7.2

We stayed only one night. Good location, friendly personal, but our double room is too small

8.6

We stayed for one night at Top Hotel Mozart. Hotel staff were very friendly and very knowledgeable in responding to all our questions (about the city, restaurants, etc.). Room was very clean. We really enjoyed our stay. We'll stay at Top Mozart Hotel again when we'll return to Salzburg.

9.7

Great location. Easy access to tourist sites in one direction and local residents shops and restaurants in the other direction.

9.9

Arrived in cold snap to a warm welcome and a toasty comfortable room.Lovely breakfast spread and waitress. Ten minute walk from station and five minutes into town. Very helpful staff.Highly recommended!

9.9

Lovely hotel with fabulous views - ask for room 503 which is the biggest, on the top floor with great views. Breakfast was fairly basic but OK for 10 euros but the staff were very friendly - will stay again.

9.7

Un hotel muy agradable y muy bien ubicado. Excelente todo el servicio y la atencion esmerada de todo el personal. Sugiero que en lo sucesivo se incluya el costo del desayuno en el precio de la habitacion. Cuando vuelva a Salzburgo volveré a este hotel, el que recomiendo a todos mis amigos y familia. EXCELENTE.

9.1

This was a very nice hotel with all of the anemities. I would have preferred something on the other side of the river but we were just a short8 minute walk. It was an excellent value for the season and room quality.

8.4

The hotel is very clean and the rooms are nicely decorated. The washroom was very clean. The front desk staff is helpful; we got maps upon arrival and the lady who worked there answered all our questions. The only drawback is that it is around a 10-15 minute walk from the cathedral/rathaus area.

10

It was all felicitous

9.1

The hotel overall is very nice. We were on the one of the top floors and the traffic was definitely audible but settled down later in the night. Great and helpful staff.

9.9

Excellent hotel and we made a second reservation for our journey back home.

6.9

Well situated and easily accessible but somewhat expensive, considering breakfast was not included. I would try to find a pension were I to go back.

9.9

People looking for quality at a reasonable price.The receptionist(male)was very helpful and knowledgeable.We would recommend this hotel.

9.2

Excellent location near to the Linzer Gasse, a ten minute walk to the old town, close to numerous reataurants and bars. The jewell in the crown of this hotel is without doubt the first class, friendly staff, they are multi lingual and very knowledgable when it came to making recommendations for restaurants and excursions, they were always friendly, patient and polite. A lack of air conditioning means that on a warm evening you may have to leave your room window open, this lets in the street noise. The breakfast was tasty and varied, the ambience of the hotel is that of a traditional Austrian establishment. The rooms are not big but they are well appointed and comfortable. I would have no hesitation in recommending the Hotel Mozart.

8.6

the hotel was fine. the front desk people were friendly . the location was very good. this was my first visit to salzburg and austria. the city and the people were quite charming. a nice visit really.

6.3

The hotel staff was not very gracious except for the cleaning staff. The desk clerks acted arrogant towards the women in the party. It may be the local culture but some found it intolerant.

9.2

The room was nice. We had requested a quiet room when we booked the hotel and this was noted at check-in and was provided. The staff was very helpful and friendly.

7.8

Loud at night. Several blocks from where things are. Great Breakfast but had to pay for it where most hotels include breakfast.

9.0

good. It will be much better if the hotel tell how to get there by bus or train rathen than just walk 10 mins. It's quite hot if we walk under sunshine.

10

Close to everything.

10

Our time in Saltzburg was delightful. The hotel was close to everything. We were able to walk to all the highlights of the city and enjoy local restaurants. The facility was very clean and the staff very friendly. We would return to this hotel if returning to Salzburg.

9.9

Top Hotel Mozart is a great hotel, I would gladly stay there again. The staff is excellent, very willing to share information, very helpful. Great location near the main walking area of Salzburg, great neighborhood for walking around. Rooms are basic, charming and clean. Very comfortable.

10

We had a lovely stay at Top Hotel Mozart. Bruno was the best. Helped us with our lost luggage and was most accommodating and friendly. Other employees were friendly also. Rooms were very nice. We had a most peaceful stay there. Salzburg is beautiful. Our hotel was close enough to everything that we wanted to see by foot. I would recommend to anyone.

8.9

This was our first stay at T.H Mozart (and visit to Salzburg) and we would, without a second thought, stay here again and recommend the hotel to friends. The staff were welcoming, friendly and informative. If we were to return to Salzburg we wouldn't even look into other hotels. Location, cost, cleanliness, staff - all great! TOP HOTEL! ;O)

9.0

Staff were friendly and welcoming. Hotel had a very homely feeling and an excellent breakfast. It was a short walk from the centre and access to all the attractions. We were driving and appreciated the car parking facility which was free. It was a perfect location to base ourselves while sightseeing in the area. We have discovered a little gem and would definately stay at the Mozart again.

7.5

Nice hotel with "old-style" rooms. It's near the walking area but in the opposite side of the river respect to old town.

10

Entire hotel staff was superb and went far beyond expectations to ensure our stay was memorable. Location afforded walking distance proximity to many of Salzburg's key events and services.

8.8

Well located. Asked for rooms with a mountain view and were given them. Hotel receptionist called Awelie, a young French woman, was excellent with accurate information every time we asked but one of the male receptionists just guessed the answer- and he was usually wrong. Good hotel for the price, clean and reasonably quiet but with no facilities to make a hot drink and the hotel did not offer any room service. Also there is no bar. Breakfast was good for 10€. Maps given on arrival are useful and the restaurants recommended, apart from the nearby Italian which has a restricted menu, were good. We would stay there again.

7.6

A bit noisy in the nighttime. The rooms are really small. Excellent position.

9.9

great hotel in a great spot... easily able to walk to most places.. tours and dinners recomended were excellent... Lovely young lady on the front desk was very helpful

9.9

My wife and I stayed at this hotel for a couple of nights.It is a very nice establishment.Nicely fitted out and handy to the historic centre.Would recommend to everyone.

9.9

My cousin and I stayed at the Hotel Mozart in Salzburg for 3 nights in October and from the moment we set foot inside the door of the hotel we were greeted warmly by Karen at reception. She was the epitomy of excellent customer service throughout our stay. From assisting us with queries, maps for the area, restaurant recommendations , taxis and much more, Karen and indeed all the staff who assisted us throughout our stay were nothing but helpful, curteous and exceptionally well organised to the point of anticipating our next requirement! (totally true, as I was arranging checkout the gentleman at reception was unknown to myself ringing a taxi company and ordering same for our trip to the airport - amazing!!). Excellent value for money in my opinion and very clean. I cannot praise highly enough. The hotel is also in a perfect location near the centre of everything if you wish to walk but if like us you would prefer a more leisurely break then the hotel will also assist in booking tours within and outside Salzburg, even with short notice. We decided at 7pm we would like to go on a tour the following morning at 9am and it was organised for us with no hassle whatsoever and we were collected from the hotel so all in all we had a brilliant, relaxing, stress free stay in this hotel and indeed this is one of my favourite cities in the whole world and I will defintely return. A truly beautiful city!

8.4

The exterior of the hotel is rather uninspiring, as is the street on which it is located, but don't let this put you off. The location is ideal - it's on a quiet street, a ten-minute walk from the railway station and 15 minutes' walk from the old town - close enough to be convenient yet away from the noise and crowds in this major tourist destination. The staff were friendly and helpful, offering maps and information when we checked in. The room was small but comfortable, which is really all you need. The breakfast cost an extra 9 euros per person but was excellent value for money - a high-quality buffet in very pleasant surroundings. The only minor gripe that I have is that there were sometimes not enough staff to deal with everything efficiently. On one occasion we were unable to find a member of staff to give the key to when going out, and did not want to just put it on the reception desk - and then got a bit of an admonishment for taking the key with us. And check-out was a bit chaotic, with a single member of staff attempting to deal with everything including arranging tours and taking telephone calls. Overall, though, this was a good-value, comfortable hotel and one that I would choose to stay in again.

9.8

This was a great place to stay. Close to all the places we wanted to go too and the staff were very helpful. I'd come back any time. We had 4 couples with our group and with the only problem being a little street noise and one missed bed remake we had no troble at all.

8.5

pleasent and helpful staff, bit of a walk to where you want to be to sight see,however near enough to good restaurants.

9.5

This is a very nice hotel in an excellent location. Our room was nice and sunny and spacious, too. The staff was friendly and helped with suggestions for things to do & places to eat. We would definitely stay here again on a future trip to Salzburg.

9.5

Terrific staff- the best on our 5 week Europe trip. Very helpful with advice and bookings, provided great maps of area with restaurants etc- upgraded our room on arrival. Location of hotel is excellent- not too far from train station.

9.2

emplacement excellent à qq minutes du centre ville à pieds; chambre très spacieuse, accueil excellent, le responsable parle français!!petit déjeuner excellent;

8.6

Une très bonne localisation a proximité des rues piétonnières ( et une possibilité de garage) et des prestations de qualité. En léger retrait sur la chaleur et la personnalisation de l'accueil.

8.5

Very nice place. Fine value and helpful staff. We would happily return.

9.9

We only stayed 1 night at this hotel, but it was fabulous. Clean, spacious, mozart chocolates for our pillow and a wee couch to spread ourselves around on. The location to the main downtown was great - a quick walk (5mins?) through well lit safe streets. Cafes on route. Parking could have been a challenge as they had about 8 parks. We were there reasonably early, so had no problem. I would envisage the streets would have been relatively safe for parking overnight if nec - as we had found in other places. The biggest challenge with this hotel and all of the venere hotels we stayed with were the instructions on getting there. It is OK if you have a local town map, otherwise, the reality of finding the exact street off a small section is a bit of an IQ test. Coming into Salzberg was via a lot of roads off the freeway. We simply followed the signs along the 'hotel route' (or similar) which mostly also went in the same direction as the signs to the central area, and - eventually got to where we could narrow it down using a combo of the directions off the venere web site and the lonely planet guide book.

9.7

We were well pleased with the hotel and our 2 night stay. It was within easy walking distance of the old city. Hotel was clean and very nice - staff was very helpful. Absolutely no complaints. It was very easy to book through your website. Thanks!

7.9

The temperature in the rooms was a bit chilly.When we asked to have some heat supplied to the heaters we were told that it wasnot possible as the sensor OUTSIDE that monitored the climate judged the temperature sufficiently warm to prevent the supply of heat to our room. We were offered extra blankets, To our American way of thinking this seemed a poor way to handle our request. Other than that our stay was quite pleasant and the staff helpful and informed.

9.9

Location was good for sight-seeing, shops, restaurants. Front desk staff were particularly helpful and welcoming. Room was quiet -- all good!

8.2

Very nice hotel and helpful staff. The room wasn't very big but enough if you're only there for sleeping and using the bathroom. Good breakfast but a little expensive.

6.0

Overall, this hotel is just OK. The staff was very nice and helpful, but the rooms are kind of dated. The four star rating is definitely a stretch for this hotel. I would say its really more of three star hotel. I thought the price was a bit high for the quality of the room, especially considereing that it did not include breakfast.

9.4

very nice few days spent at the top hotel mozart. the staff are very friendly and the area was just rite. rooms are exactly as described and are just nice for a few days away. would definatly recommend and will stop there if I ever return to salzburg.

9.8

This hotel was a real find! From the moment we were helped indoors with our luggage until we checked out next morning the staff could not have been more helpful. We were given a map of the town and also one showing recommended restaurants near the hotel. The room was spacious and breakfast was good if a little expensive. The hotel was just a ten minute walk from the Old Town. Having had a bad experience with grumpy staff and bad food in a hotel in Bad Gastein this was a pleasant surprise. I would stay here again and hope to do so soon!

9.8

A very good quality hotewl,very clean throughout.EX location 10 mins from most sites.Very good and helpful staff.

9.9

Lovely location, ten minute walk from downtown, delightful and helpful staff. Look forward to staying there again.

8.5

A very nice hotel indeed; the staff was very helpful and friendly, the receptionist greeted us with a smile and impeccable english (very useful since my german is a BIT rusty). Breakfast costs extra but is worth it; if it isn't to your liking, you can always go to one of the many cafes in the old part of the city, which is no more than 20 min. walk away. All in all, we had a nice stay, the hotel is not to close to all the noise of the city centre (we went the over the new years eve), but still very close and in a nice part of the city, it's clean and quiet, and you can be sure to catch some Mozart one your way to your room.

8.8

Very nice and helpful concierge.

9.9

Room was a bit cold, but the management brought up a space heater when we called the front desk. Warmed everything right up! They also recommended an excellent restaurant right around the corner.

9.0

Bella sistemazione a pochi passi dall'Area pedonale. Possibilità di parcheggio gratuito esterno nelle zone a pagamento limitrofe per tutta la durata del soggiorno. La colazione non è compresa e un po' costosa rispetto al resto. Stanze molto pulite e personale molto cortese e disponibile, con buona conoscenza della lingua italiana.

9.3

Nice Hotel Great Location

9.8

We were extreamly pleased with our stay at Hotel Mozart. From the moment we walked into the lobby to check in we found the entire staff very friendly and eager to answer our questions and help us arrange our stay. The front desk helped us with restaurant suggestions, directions and even made reservations for us. They provided local maps and told us what was where. Breakfast while not included in the room rate was excellent as was the service. At 95 Euro per night this was definately our best stay in our two week trip to Europe. When in Salzberg stay at the Hotel Mozart - you will not regret it.

9.0

wonderful view and great location right next to beginning of pedestrian zone

8.7

Very nice hotel, friendly staff and excellent location for centre of Salzburg. Shame breakfast wasn't included in price (we found nice cafe just down the street at half the price charged by hotel). For reasonably priced (by Salzburg standard) hotel I'd certainly recommend or use the Mozart again.

9.7

We enjoyed our stay and would not hesitate to stay there again. The staff was welcoming and efficient and the room was spacious and clean.

8.6

The hotel is very near to the city, a great advantage for unmotorised. Accommodation and service are perfect. The staff is very friendly.

9.2

We arrived at 6:00AM and the night clerk let us in and allowed us to have our room! This was much appreciated after a sleepless 12 hour night train from Paris. Room was spotless, beds very comfortable, and hotel is within easy walking distance to Mirabel and the old city. Bus stops just across the street. The rooms are not air conditioned, which for us was not a problem in late April, but worth a note. All together, a great place.

8.4

We only stayed one night but had a very good night's sleep. The staff were very friendly and helpful. The location was just a short walk to the town centre.

9.8

Lovely hotel in an excellent location. Rooms are large. Service was great.

5.9

The structure is good, but I don't think it possesses the characteristics of a **** Hotel. It is a good *** Hotel located at walking distance from the Old Salzburg. Parking is permitted all around. When you arrive you may ask the staff for a special card (to put on the dashboard of the car) that allows you to park without any fee. The staff is very friendly, everyone speaks a fluent english and a very good italian. Breakfast is served in a very familiar atmosphere, it is rich but is NOT included, so you must pay 10 Eu extra p/person and the final price is equal to a real four stars hotel. Furniture is rather basic, rooms are clean but narrow, bathrooms are uncomfortable and very old-fashioned style (shower + washstand in a cramped space stealed away from the bedroom, and WC in another cubby-hole in the opposite side). Helpfulness and courtesy of the staff, and a little souvenir given at the end of the stay (CD with Mozart's music, expressly made for the guests) make up for these defects.

8.7

Very nice hotel. I would have prefered to stay in the old town, but this was still within walking distance.

6.1

Hotel is nice and good to stay. But breakfast is not available. Thus price is bit high if you count the inavailablity of breakfast.

9.9

good central location,and staff very very helpful

8.4

The parjking was really gratis, ma in the public area and not in a private parking.