Hotel De l'Europe - Rouen

7.9

Some confusion on departure - they tried to charge me double - employee on duty seemed to be undergoing training on computer, otherwise fine. I was a bit uncomfortable about being asked about not taking their 10Euro breakfast

6.8

Nice little hotel very well located in the historical center of Rouen ; personnel are very nice and helpful. Clean rooms.

9.5

excellent service, we enjoyed the stay in this hotel more than any other hotel in Normandie, and it was very unexpensive as well. Our room had the best view!!!

1.2

I requested a non-smoking double room, however the room to which we were originally placed was obviously a smoking room. I had to change it and for that the receptionist gave me the keys for two other rooms to choose from so I had to run up and down with the keys to return. After all, we chose less smelling room, however it was much smaller than the "smelly" one. After a little while everything in the room told me that it is a single room (one set of towels for example!). However the hotel convinced me that it was a double room. I had to go and ask for a second set of towels!!! Also very important: there are absolutly NO HANGERS in the room and in the shower!!! NOT A SINGLE ONE! Awful experience, will never go back.

6.4

A very basic small room and bathroom but clean and quiet. The staff friendly and helpful. Easy parking a couple of minutes walk from the hotel. Located close to restaurants and the cathedral.

8.3

We were given a big room on the 5th floor. About the only downside was no separate shower - had a shower head on a hose attached to the bath taps. Hotel is centrally located and has free parking on weekends and carpark close by for weekday parking (9.50E per day as I remember).

8.0

Nice staff. Reception open 24h. Great location.

8.1

The only disappointment was the actual size of the room. It was difficult to stand at either side the side of the bed. There was no air conditioning although this possibly wasn't advertised?

3.8

We found the staff were unhelpful and the room positively tiny! The breakfast was of good quality but the price was not good value. We will be looking elsewhere next time we stay in Rouen.

8.4

A friendly,chatty welcome. Very helpful with information to carpark, what was going on in Rouen etc. Good value breakfast.

7.8

The receptionist when I checked in was surly and unwelcoming but happily all the other staff seemed to be friendly and helpful. The room was fine, if a little of a strange shape with a lage space between the bed and the TV - it would have been better to have a chair in that space. The bathroom (shower rather than bath) was good and spacious. The position was very good - central and near to a lot of good restaurants. I would definitely consider staying there again.

7.9

Conveniently sited, v good service. Recommended

9.0

Wasn't impressed with the external of the hotel, but booked it due to the location being so central. The room was great, just having been redecorated, it was clean and really comfortable (great showers too!). Parking couldn't of been easier, with a muti-storey car par just around the corner. Location wise I thought Hotel D'l Europe was just excellent, right on the edge of one of the best shopping towns (in my opinion), and restaurants and bars within minutes walk. Breakfast was very good value for money, and high quality. I left an item of jewellery behind at the hotel, which wasn't discovered until I was nearly back in the UK. On calling the hotel, the manager new what I was calling about as soon as I gave over my room number, he then promised me he would send the ring to me as soon as he recieved confirmation of my address. It was returned to me with in a week. Would highly recommend this hotel in every aspect.

9.9

We have stayed in this hotel several times and always find it comfortable, very convenient for the city centre, and the staff are always welcoming and helpful.

9.8

De toda la visita a Normandia es el hotel donde la relación calidad/precio ha sido mejor. Parece casi un NH en pequeño. Está muy bien situado, a 5 minutos de la catedral y muy fácil de encontrar.

7.9

Great location just off the old town area. Easy parking just across the road. Hotel staff pleasant and helpful. Very good breakfast. Rooms are small but reasonably well equiped. Overall very good value for a central location city hotel.

8.7

The staff were very helpful and always ready to help.

9.6

A great little hotel, the guy who runs it is welcoming, funny and a warm and generous host. I would recommend Hotel De L'Europe to anyone staying in or passing through Rouen. Brilliant!

8.2

I was impressed with both the hotel and the service supplied by the Venere.com website. I had booked a week in France, each night in a different hotel. Venere.com and the hotel De l'Europe were the easiest to arrange.