Hotel Urbis - Rome

7.5

Elhelyezkedés kiváló. Nápolyban ár-érték arány azért jobb (lásd Hotel Zara). Fürdőszoba ablak nélküli volt, így a páraelszívó nem tudott megküzdeni a feladattal. Egyébként ajánlható, hiszen úgyis csak alvásra használja az ember.

2.8

I found the room very dirty, with powder everywhere and also a few very disgusting

1.1

This was the most disgusting place I have ever stayed at. I arrive 10pm and no one could speak English, The bed facilities were most unsatisfactory and not clean. There were inadequate facilities, no hot water and bed sheets were deplorable.Toilet facilities were much below hygenic standard. I request you to take this so called hotel off your list.

8.5

We really enjoyed our stay at the Urbis. The room was clean but small. We had two adults and two teenage kids with us, so the quarters were tight. The location was perfect. I was a little worried about being so close to the train station, but the room was quiet at night. We loved being so close to the bar, gelato and other foods places. We shopped at the little alementari for water and snacks. Gianni was especially helpful to us and we loved the computer available for us to check in with home.

5.7

The hotel was apparently having problems with the water when I came to stay, so I was put up in a nearby '3 star' hotel for the same price. I can't quibble much, but I was not overly impressed by the room in the substitute hotel. Some of the ratings therefore relate to the substitute hotel!

6.6

My stay at the hotel was satisfactory. It is only that hotel seems to be misrepresented at web page as 3-star hotel, while it is actually 2-star hotel (at least that is what is says on the board at the hotel entrance)

7.6

Lovely people who own/run this hotel. Very obliging and always ready to help. Good hotel right near the station, easy to get to.

9.0

With the railway station and bus terminal so close this hotel is perfectly positioned. The owners are delightful and could not do enough for me. As for price/quality I find that seems to be on par with other hotels possibly the friendliness and helpfullness of the owners help make this one better, plus the close proximity to transport. I would not hesitate to stay there again next time I am in Rome. Don't understand the type and number of available rooms question, how would I know the number of available rooms, etc? So my answer of 10 is just to fill in the missing field!

0.1

the worst hotel we have ever had the misfortune to stay in - dirty, no hot water - cockroach in the bathroom - we didn't stop for breakfast!!

4.4

The hotel is really close to the Termini station no more than 3 minutes what is a great advantage. the room is ok for 2**, the bath is very small and if you take a shower everything will be wet. Do not accept to much, but it is ok to slepp. the stuff is helpful. we have not tried any other facility besides the room so no comment on that.

8.8

Booked this at the last minute for a one night stay in Rome before flying back to UK. As we were catching the Terravision bus back to the airport, we were delighted by the proximity to the bus pick up point - less than one minute's walk. The hotel was excellent value and the staff for most helpful. Use of internet was also offered at no charge.

7.2

We very enjoyed our stay in Roma. Location of hotel is really very very very good, 30m from the Roma main station (trains and also buses - Roma Stazione Termini). Internet worked very slowly, it was impossible to print. Room was quite clean, for this price it was ok, I can recommend Urbis hotel as good vallue for shorter stay in Roma.

9.0

Ottima accoglienza e massima disponibilità. Ottimo il rapporto qualità prezzo specialmente per ragazzi e per passare un fine settimana tranquillo a roma

7.5

The hotel was small and from the outside looked a bit seedy and run-down. However, it got better once we were inside. The lift was minute so we mainly used the staircase. The surroundings were ok. As regards the staff, one of the members was terribly rude and didn't allow us to use the internet access, which was supposed to be available 24 hours a day.

7.3

The normal staff was so kind, the old man stayed ther by nigth was so nice and the manager too, one day we found a man who was rude. We stayed 3 days in Rome and Urbis offered us an good option to rest and a lot and good options to eat so close.

1.2

Cuidado con este hostal, fuimos 4 personas, las fotos no son como en realidad esta el establecimiento, el personal no habla inglés o español. MUY DESPOTAS, NO LO RECOMIENDO, hay más hostales a los alrededores que cuentan con mejores instalaciones y personal. POR CIERTO TE COBRAN 13 EUROS EXTRAS POR USAR EL AIRE ACONDICIONADO... CUARTOS VIEJOS Y SUCIOS, TOALLAS SUCIAS. REALMENTE PÉSIMO HOSTAL!!

8.9

Good buy for Money. We just have the room as place for sleep and shower. Central location, you can walk to all the "must sees" in Rome. Good stay for a few nights.

4.6

Room as expected, a little shabby and ensuite dirty from the Rome air pollution. Good location and fairly quite with friendly and helpful English speaking staff during the day. Convenient for bus and trains being right next to the Termini and also reasonable priced cafes & resturants nearby.

6.5

Though the room was spacious and comfortable enough, cleanliness could have been better. The other disturbing thing was that our window opened on an inner court, full of air-conditioning machines' exhaust parts, so noise and warm air came through the windows. Though the location was great (very close to Termini), these two negative factors make me say I wouldn't go back to this hotel

6.4

Crampy but next to termini, service is okay.

3.3

I think that 120 euros a nigngt for a 4 bed room without bathroom and withaout breakfast is very expensive. Be careful with the recepcionist's recommendations. He recomend to have breakfast in a cafe saying that it is cheaper for the cliants of the hotel, and it is not true.

5.9

Travelling alone, leaving next morning for Florence. Very basic, tired looking room! But, clean and comfortable. Staff helpful.

9.6

It was such a pleasure to be greeted by the beautiful smiling faces of Gianni and Aldo. They where so helpful in every way. The rooms where spotless, very cozy and a hot bath after a 23 hour flight was so welcoming. Will definitely stay there again on my way back to Oz.

6.4

The position was good, for bars, restaurants and terminii. Just a little bit on the seedy sid

9.4

Having Roma Termini a half a block away was an abosolute plus. We were in walking distance to many landmarks. If you are looking for a good economy hotel, this is a good one. Remember it is in an old building. Be sure and ask for a bath with your room. Some rooms do not have baths. Did not see the breakfast area and we did not ask.

8.9

Excellent for not picky people! Small and charming. Really good for short period (just one or two nights) but if you are not demanding it's the best!

8.2

A good hotel, with really friendly staff. No breakfast but the coffee shop at the corner is 20m away. Very well placed. It's my second stay and I will recommend it.

2.5

The room was not very clean and my wife got 43 bites on her legs from bed bugs. I will not recommend this hotel to anybody. While it was convienient to the train station - I am sure we could have found a nicer hotel just as close which did not have these terrible bugs.

6.3

Excellent location for a night's stay.

5.3

Hotel normalito. Caro como todos en Roma y cutre como casi todos en Roma. Lo mejor la localizacion del hotel. Por dentro esta aceptable. Relacion calidad-precio correcta. Se puede estar. El servicio correcto y sin incidencias, Salut

5.5

The room is preety nice but rather pricy for the price that you pay. Staff are very friendly and helpful and location is very good as just next to Termini Station. Only problem is that the walls of the rooms are quite thin and it can be quiet noisy and the floors squeek. So when someone walks in the corridor outside your room, it is rather noisy and the floor in the room sort of vibrates. Otherwise, it was alright but as I said earlier quite pricy for EURO 105 per night with no breakfast etc

6.9

I've stayed 2 nights in this hotel. It's a nice location and easy to reach from the train station. The lift is very small but helpfull once we had big suitcases. It doesn't have a left luggage and no brekfast what was anoying. A major problem: that I've booked over the counter an additonal night for the following week and when my parents arrived there wasn't a reservation.

1.1

The room we stayed in was disgusting, super dirty and a shower straight out of the middle ages. The place has a great location near Termini Station but a very dirty room.

7.2

I you need a cheap place to stay in Termini you can't go wrong here

9.2

The hotel is locted next to Rome main railway and metro stations in a busy area,supported by a good variety of restaurants.The room was adequate although the bathroom was a tad small,the desk staff are very helpful.

8.4

The best location possible for people traveling in/out of Termini. We only stayed a night before flying out of FCO in the morning, but it was the perfect location for catching the train in the morning without any hassle.

6.6

I did not stay at Urbis, was directed to Hotel Pavia instead due to water supply problem. Rooms very tiny, the bathrooms so small that you can hardly turn around. Breakfast O.K., Internet access for guest was fine.

5.9

Urbis is cheap and clean, perfect for those who don't wish to spend so much time at the hotel. We were three friends travelling, and it was good enough for us. We didn't enjoy to share toilet and showers, though.

4.9

For me this hotel was OK, we were there for the holidays , so it was to expect that the prices overall will be so high. The problem were the strange employees, for which we were like some kind of friends. The hotel has from time to time problems with the hot water and no one seems to care really. The surroundings are also not the best, but evrithing else the situation of the hotel , its really perfect to visit all famous places. Also they have a new hotel nearby, which seemed for me a lot better : Pavia, i think was the name, its better situated and it looks really charming.

5.0

We did not stay at Urbis. We found that it was not anything for us, so we stayed at another hotel. There was nothing wrong with the hotel except the fact that with two small children it didn't meet our needs. It would have been ok if it only was my wife and I on holiday.

7.8

the staff is very nice and the hotel location is just near the rome train station.

8.2

After you get over the unimposing and actually scary entrance, get on the very tiny lift and go up to the hotel. It is very warm, comfortable and convenient to the train station. The desk clerk was able to refer us to an excellent dinner at a nearby restaurant that gave us a discount on our dinner. The day clerk was extremely helpful with showing us on a map where to go and how to most easily get there. He also gave us helpful hints on where to eat without spending a fortune. The room was clean, comfortable and provided extra pillows and blankets.

4.1

Unfriendly staff, didn't speak English, not willing to help their guests

5.9

The employees were kind and gentle, specially Gianni I would like to thank your kindness. No telephone in the room, but TV and Shampoo were there. So just stay a few days I recommend hotel Urbis.

8.1

The hotel served our purpose which was budget accommodation, room only basis, somewhere to sleep and shower. Good location next to station for metro, train or bus, so everywhere accessible. 30-45 minute walk to Trevi Fountain, Spanish Steps, Colosseum etc. Staff not overly friendly, but we didnt test them that much, and they were fine on the few occassions we saw them. Would use this hotel again.

1.6

Please, just don't go for a stay there!THE ROOMS ARE FILTHY! We had to change the hotel in order to get some peaceful sleep, knowing that we're touching a concentrated viral bomb like that room! The first impression was: these rooms are used for prostitution proposes. The sheets, walls, bathroom, everything was just a nightmare. Vi prego, non andate lì, se non disposti a prendervi qualche accidenti! Noi abbiamo dovuto cambiare immediatamente albergo, nonostante la perdita dei soldi. La sporcizia ed il degrado totale in cui si trovano le stanze sono semplicemente impressionanti! Tutto, dai muri, specchi, lenzuola, bagno ecc, rende solo l'impressione che le stanze sono usate oltre a scopo turistico, anche per esercitare la prostituzione...

8.8

I was NOT disappointed in this hotel. I basically needed a clean place to stay during my short stay in Rome. It is a simple and clean hotel for a reasonable price.

5.1

Our stay at Hotel Urbis was less than fair. It was ruined by the rude welcoming upon arrival, and unfortunately we had the displeasure of encountering this particular member of staff on more than one occasion. It also came to our attention that the staff at Hotel Urbis were not multilingual, it was stated on the website they were. Furthermore the rooms were small, and the towels provided were still damp. The internet provided also did not work. We would not stay at this hotel again, as for the same price there are many hotels available in Rome. Hotel Urbis states on their business card that it is "The Friendly Hotel", rest be assured this is certainly NOT the case.

3.5

We chose this hotel only because of its vicinity to Stazione Termini, for easy access to the bus for Ciampino early in the morning. However, in this area, hotels may believe that you are trying to fool them, so they (unjustly) want to keep your passport until your departing. If you are retired, and an EU citizen, you will need your passport to get free access to Collosseo, Museo Campidoglio, Terme di Caracalla etc, which the portier at this hotel feignes not to know. Also, one room of originally four booked, was duefully cancelled with Venere, but the portier was persistent in wrongfully arguing that this was not the case. Moreover, the portier did not acknowledge Venere´s confirmation that payment was due at the departing from the hotel. Only after showing the message from Venere, and repeated phonecalls by the portier to the hotel owner, these questions were put right. No breakfast provided. We were three retired couples. At my next trip to Roma, I will certainly book at some other hotel, and I would recommend anybody else to do so.

4.5

Staff is very unfriendly, can´t speak German and can hardly speak English.

5.4

We stayed one night at this hotel and it was a good place to stay for our purposes, which was to be as close to the train station as possible since we had to catch the 6:52am train to the airport. The room was clean and bed was comfortable but the room was very small and there was quite a bit of noise. This is not where I would want to stay for an extended period of time but it was fine for one night.

3.2

as soon as we saw the building and the elevator my gooood was terrible the pictures in internet are completely different, is horrible outside the building weired people on the street selling different stuff, the person on charge that nite was and old man he did not sepak any english or spanish at allll, and had terrible mood. the room was not very clean we had to spent one nite there and found a bug inside the badroom we change hotel next day i do not recommend this hotel at all, the manager the next day was nice.

3.2

Owner is not welcoming at all. Some employees are better. Dingy place, not good price/quality at all, merely decent. If you go there, they know you are stuck with them and they do not move a finger to make your stay more enjoyable. They are in a good location, so they know they will always have someone staying there (I know, as I had to go there already a couple of times). Check the other hotels in the same building. They might be a better choice. By the way, be aware that the elevator is very narrow. In case you have oversized luggage you might have to take them upstairs one by one.

3.9

too expensive for the service proposed, There is only one bathroom for 10 rooms and the toilet are in the bathroom (so guess what happen in the morning). Shower not in a good state. A bit noisy when people open and close their door. Staff are not very friendly, no breakfast....

7.4

although we only stayed in the urbis hotel for one night, we found the staff to be very helpful and they gave us a map with all the tourist sites on it,and pointed out the easiest way for us to get around.they also told us about the supermarket situated in the termini where you can buy anything you might need. my husband and myself would recommend urbis to anyone.

0.9

This was one of the worst places I have ever stayed in. It was totally dirty and disgusting. Dont recommend it at all. very poor

10

We arrived after midnight and had a warm welcome, even though the man at the desk spoke no english! Hotel Urbis had arranged for us to stay upstairs in alternate hotel (hotel Bruno) as they were quite booked, room was huge and we had ensuite included which we had not requested for same price. Fantastic location across street from Termini station. Breakfast at cafe on corner very good. Would highly recommend hotel for price and location.

3.3

The photographs are much nicer than the hotel itself, the whole building looks quite shabby. It was not as clean as I would have expected, in a corner I even found a piece of old underwear. There was no basin in the toilet, to wash my hands after I either had to use the shower or cross the bedroom. For 60 Euro/night I would have expected more. The free internet access was a single old PC which was most of the time broken. The only good thing was, the hotel is really close to Termini station so public transport, internet cafes and the busshuttles to the airports are quite close. The personnel was okay.

6.5

un po' troppo costoso per il servizio offerto. comodo perchè vicino alla stazione,ma qualità/prezzo lascia a desiderare. il personale invece è disponibile e molto gentile.

9.7

excellent hotel

3.9

El baño comunitario huele a orines, la taza del WC casi siempre está deplorablemente sucia, la luz se apaga pocos minutos después de entrar, con lo que a mitad de la ducha te quedas completamente a oscuras. Me resulta inconcebible que esto suceda en un hotel de Venere.com, y esta deficiencia hace que no esté dispuesto a volver. Por lo demás, se trata de un hotel de bajo coste situado en el centro de Roma, por lo que no se pueden pedir grandes lujos, aunque hay que decir que es el equivalente de lo que en España es una pensión tirando a modesta. No he visto otras grandes carencias, pero ha sido patético preferir los lavabos de la estación Termini a los de mi propio hotel. Eso ha influido mucho a la baja en mi evaluación.

9.3

Good value for money.

2.9

Considering the cost of this property it is BAD value. No doubt it is right outside Roma Termini station. But then so are many other places. We happened to stay in another B&B in the first part of our vacation and it was far better and cheaper and the same distance as this place. The bathroom here was tiny with the shower right in the front. So it would be wet all the time. The bedsheets and towels actually had huge holes in them. Look around and you'll find something better for sure.

8.1

Clean, close to Termini station (best way to move around).

2.5

except for its close location to the train station(which was why I have chosen it)the hotel is in a very unwellcoming and unpleasant surrounding, the room as small as possible and the price...

7.5

Good price/quality. Very good located (neer train station). Near supermarket. Free (but slow) internet. One bad thing - too many rooms for the shared bathroom and due to that must be cleaned more times. Atention : Mosquitos zone!

5.8

property described as "air conditioned". Only the lobby & hallway was air conditioned, not the actual room. A noisy cheap stand fan was provided.

8.2

Excellent for transit passemgers (like us) as only 100 metres or so to Stazione Termini. No breakfast room was a disadvantage. The lift is a classic!!! Very happy with our stay there

8.8

I just returned from Rome on the 14th of May, and we had booked the Urbis for 2 nights at the end of our itinerary. I found the front desk employees all to be very helpful. We even had one of the men book us a tour for the same evening. As most tours were already sold out, he went above and beyond to find us one that was available. And sure enough, he booked it for us. The tour company come to the hotel to get us, and we were on our way. He even asked us the next day if we enjoyed our tour. Not sure why so many people that reviewed this hotel were saying they were very rude? Upon check-in there was a nice young man that checked us in very quickly. He told us about the free internet access right there in the lobby. Our room was not ready when we arrived, but we were aware of that since we arrived pretty early, and went off to tour more of Rome. When we returned to the hotel, they had our room ready, and moved our bags into the room for us. Very helpful! We had no problems with noise. But keep in mind, you are in one of the busiest areas of Rome, and of course you will hear some noise as in all big cities. We had a triple room with bath. The beds were 3 singles and were close together, as the room is not a large one. It was clean, the bathroom had a bathtub and shower, and the water pressure was excellent. We had clean towels, so that worked out good. However, just a tip to all those traveling to Italy, the budget hotels really dont provide the best towels, so, bring your own next time. Wal-mart sells towels for about $2.00. Remember, you are paying for a budget hotel, not a luxury 5 star property. I mean, for the money, and the location, we thought this hotel was perfect. Yes, the beds were very soft, but hey, what do you expect for a budget property? If you want luxury, and dont mind spending hundreds of dollars on a hotel room that you will hardly be in, then that is up to you. I would recommend the Urbis again, and will stay there again. If

2.9

We booked a double room. When we arrived they say we have a room without a bathroom. That was not mentioned on the internet. It was 30 years ago when I had this experience. In the shared bathroom the light goes out after 3 minutes!! Very nice when you just washing your hear. We paid 95 euro for the room without breakfast. It is easy to search for a better hotel in the same price range. I will never stay again in this hotel. Ben Groenendijk, Holland

4.0

Really unfriendly staff. Quite a creepy man actually. Shared bathroom (which we were not expecting) was tiny and smelt of cigarettes. Luckily we were only there for one night before moving on to the fantastic Exedra Hotel (highly recommended).

7.2

The hotel is in a quiet side street near the main railway station. Very convenient for transport; less so for the main sites, but not a problem. A bit disappointed with the single room as the bed was uncomfortable and the bathroom was down the hall and wasn't cleaned. I thought I booked an en-suite bathroom but can't be certain as the confirm email doesn't say either way.

6.9

We had a pleasant stay at Urbis hotel. The service and facilities matched what we expected. We choose the hotel because of the price, not for comfort. Some of the beds were a bit uncomfortable (very hard) and if you like the room quiet, bring earplugs. Otherwise the staff were helpful and it's positive to have free Internetaccess.

6.6

Exept for the bed that was realy hard and the toilet that was only one for the hole hotel everything was fine.

4.1

Throughout my stay at hotel Urbis I found the staff to be unapproachable, rude and very unhelpful. I wouldn't recommend this hotel, or ever return to stay there purly because of the poor attitude of the staff.

2.0

It was very very very, i book my hotel in august, and it was not booked. :-( Man in the reception sait, that, it was a mistake, and we have no room for you..... (on 31.12) VERY VERY BAD !!!!!!!

2.4

Only good for it price, nothing else. You hardly get a smile from the hotel staff, which is really piss off. The room is terrible, with noise from the street, bedlinens with holes(what a joke!)!!You will be charge for bring in a child! Definately i won't be spending my holiday again in such a place which don't know what is customer hospitality.

6.2

très proche de la gare et donc pratique sans pour autant être un hotel bruyant. La qualité des lits n'est pas terrible et la salle de bains non plus (pas toujours d'eau très chaude et une ouverture juste au dessus de la douche ce qui en hiver n'est pas forcément ideal) mais pas mal dans l'ensemble. Surtout, nous avons pu laisser nos bagages une journée entière sans problème! Las habitaciones no son muy ruidosas aunque el hotel esta cercana de la estacion.La calidad de las camas podria ser mejor y el cuarto de bano tambien pero han aceptado vigilar nuestras maletas un dia entiero!

9.8

The reception is so kind that he explained everything to us in detail. He even recommend a resterant to us, which is close to the hotel and has good foods, cheap price and funny owner. Strongly Recommend!

7.9

Good value, great location. Beds were a little lumpy!

2.7

The bathroom was extremely dirty! There was hair on the floor and the toilet was not clean at all! The towels were all stained. When we told the receptionist that the bathroom was dirty, he replied "well, it was cleaned at 2pm today." I do not recommend this hotel to anyone.

3.6

A rathole, priced by it's location!

5.0

The room was ok, but the community bath was badly,there was one for all rooms, it was small and was flooded any time.

3.2

This is the first hotel I've ever stayed at in Europe, and we were admittedly looking for an inexpensive hotel, but I was shocked at how dirty it was. There was a crusty plastic cup in a holder in the bathroom with an old cigarette butt in it, hair in the tub & on the floor, stains & holes in the sheets, etc. We were charged for air conditioning, supposedly payable only by cash (15 Euro per day). When we requested a fan like the ones our friends had in an adjoining room, we were initially told that since our room had A/C available (for a fee) we could not have a fan. We brought it up the following day with a different clerk & he told us that not only could we have a fan so we didn't have to pay for A/C, but that the price the first clerk quoted us for the A/C was too high! No doubt, he would have pocketed the difference. The beds were not doubles, as requested, but 2 singles pushed together & so old & soft that you sunk in the middle. For 100 Euro per night, I wasn't expecting luxury, but at the bare minimum I expected basic cleanliness & to not be taken advantage of.

8.4

The hotel was closer than indicated on the map which was great. Overall, My parents and I had a a wonderful stay and we would highly recommend the hotel to those that are looking for a not to expensive place that is close to everything in the city.

8.3

cheap and affodable 2star hotel, good for backpacker or budget

10

This was a wonderful budget hotel and super easy to find..you just look out the Termini train station and there it was.. close to inexpensive restaurants, and food vendors.. I would stay here again..

4.5

Not quite happy with my stay there. The room did not look that it has been cleaned properly. Besides, there were lots of mosquitos. Towels were worn out. There was a confusion about breakfast as well. We were denied one though I am quite certain I would have opted for it during booking. The lift was quite small, hardly enough space for 3 people to stand. Overall, not a good experience.

4.9

Este hotel esta muy cerca de la estación Termini,es decir, de todos los metros, trenes...asi que la ubicación del hotel es muy práctica. En los alrededores del hotel el ambiente no es muy bueno, pero no tuvimos ningún problema. En realidad, cuando llegué a este hotel, nos llevaron a otro (del mismo propietaro), para que las 4 estubiéramos más cómodas...también en la zona de Termini. Se llamaba Hotel Pavia. La verdad es que la habitación no era muy espaciosa, pero era correcta, y dentro de la habitación teníamos un baño, también correcto, pero separado por una mampara, por lo que no era muy cómodo. Los demás servicios estaban bien: desayuno, recepción, internet...

7.4

I had booked a single room without bathroom for 50 euros, but when I arrived, this type of room wasn't available. Instead, they offered me a single room with bathroom for 65 euros. After some discussing they gave me a single room with bathroom for 50 euros. Except for this, I think the Urbis hotel is a very good hotel. It's really close to the station and also to the busses that leave for the Ryan Air-airport Ciampino, which is really very useful if you have a lot of luggage. Because my room wasn't on the street side, I didn't hear any noise. The staff was also very helpful.

6.0

My stay in that hotel was short but I can say few things about it . For first the person behind the desk wanted to get rid of us offerin different hotel and better conditions but after very rough conversation he reaolised that if Im booking place in that hotel , this the hotel I want to stay in. I was very precise about thats propoblly why receptionist didnt liike my. When we finally got the room everything was ok. The lokation orf the hotel is super and taht was the main issue for me rest was just ok.

8.2

very nice hotel near to the railway station great location if coming by train (dont drive in Rome nowhere to park)very helpfull staff gave us directions to all the best sights

4.6

cheap, located directly at central station, but poor rooms and strange bathroom

9.4

Our reason for staying here was to have a room close to Termini station so that it was convenient for travelling to the airport early in the morning. For this purpose the hotel was perfect. The management was very friendly and helpful and although the entrance and stairwell to the building was unwelcoming, once in the hotel it was clean and neat.

5.5

The quality adviertised in website doesn't match the price paid. Other hotels (in the same website) had a better quality for the same price paid at the Urbis, and even for less than the price paid at the Urbis.

4.9

The situation of the hotel is great,just so close to the station.But the quality of the bed is terrible.it was not possible to have a good sleep on that kind of bed.we found out that the bed was broken and they fix it with a piece of wood!!!I am not recommending this place.

2.0

Appalling treatment upon arrival at our reserved hotel. Despite confirmation from Venere.com and the hotel we were turned away from the hotel at 2am upon arrival as they said they had no rooms for us. We had to walk another 3 blocks for the alternative hotel which had been scribbled on a piece of paper for us. We had 3 children and an elderly disabled lady who were in extreme discomfort due to this. I would like an explanation of why this had happened despite assurances and confirmation that the rooms were booked and that we were expected. We were a party of 9 people and had booked 4 rooms.

3.2

the room has no air conditioner, not even a fun! there's also many mosquito around! the main point is.... there share toilet... there light has timer! it will automatic goes off after 10mins! I won't recommend this hostel for any user!

2.1

Very bad experience with this hotel. We booked a double room with private bath and A/C via Venere one month before travelling.When we arrived the hotel in the early morning, we were told it was too ealy to get room ready. We understood that and came back around noon, the staff told us the hotel was full and we were referred to another hotel upstairs. Our stay at referred hotel--Bruna was totally awful: dirty sheet, dirty cups in wash room, very small room, no room clean service during our 2 days stay, no air conditioner before 6:00pm if we did not insist. A piece of bread for breakfast, no Internet ascess as promised, etc. I cannot understand how they still get 2 stars rating. It do not even worth 1 star. Even through, they still charged full price as quoted.

4.9

The web page does not say it is on a second floor. The attendants do not speak good english (no problem with that) but as any other roman "service provider employee" have a nasty attitude towards giving information. It also should say in the website that payment is required IN advance of leaving not find out rudely from the old man at the desk the morning the day before we leave. I suggest that the hotel provides tourists note cards in all the main languages they are presented to the tourist with all the information required (beats talking to the desk attendant). Rome has excellent monuments and beautiful works of art and history. Visit Rome for these not the people these make no effort in "service"...