Hotel Santa Chiara - Rome

8.0

This was our second stay at this hotel.We were dissapointed that they had renovated the rooms and taken away the old world feeling...not to mention that it was also half the space we had before.If it had not been for the excellent rate Venere gave us and the wonderful location we would look for another hotel or make sure we had a larger room.

8.2

Hotel is perfectly located!! Small garden for drinks was a wonderful surprise. Folks at the desk not real friendly but rest of the staff very friendly and helpful. Very expensive but about typical for Rome.

9.1

Location is the best. Airconditioning is okay. Breakfast is typical of Italy.

8.6

The room was extremely small but clean and modern. The bed was very comfortable. The location was the best. The staff was not friendly at all. They need training in customer service. They do not want to help you

9.6

Couldn't have asked for a better stay at the Hotel Santa Chiara. Absolutely as promised, and I have no negatives to list. Everything was great. The breakfast was great - hard-boiled eggs, fresh mozzarella, tomatoes, yogurts, apples, oranges, bananas, breads, croissants, cereals, teas/coffee. The staff was incredibly helpful to me, this truly was the best hotel I've stayed in, in Rome, after traveling there 3 times. Was a bit over the price range I wanted to pay, but really, the experience made up for it. Wonderful hotel!

7.1

it was very very hot in the room and impossible to close the heating! Anyway I will be there again when I will move to Roma

9.9

choice of food at breakfast was very good, room was modern, very clean, exactly as expected from hotel website, surrounding area was safe, clean, good choice of eating places nearby, within walking distance to all areas of interest - very central. I would recommend this hotel.

8.3

I traveled to Italy with my parents (mid-70s) and my sister (early 50s) over Thanksgiving (2008) We were only at the Santa Chiara for one night but we felt it was a very elegant hotel. It's about a block behind the Pantheon. The rooms were spacious and the towels were fluffy. Our rooms were up on the fourth floor so they were away from the din of the street. We had to leave VERY early in the morning so I don't know what the breakfast was like. I would return to the Santa Chiara on a future visit.

4.4

The hotel is in a great location. Rooms are good and clean, but the whole experience is spoiled by the lack of friendliness. The front desk staff are polite, but not welcoming. The breakfast staff don't speak or smile at all!! Breafast is repetative and coffee awful. The only friendly person, who was great, was the guy who helped take the luggage out. I think the owner was there one day and he looked really stern with the staff, so they don't look a happy lot - the lack of friendliness spoils the exerience. With a different attitude this could be a great hotel

8.5

The wall of the bath leaked water, so you had better get over. I think that you had better clean the porch of the room a little more. The floor of the porch in particular. However, because a porch stuck to the room, a view was good, and the feeling was good.

9.1

La relación calidad/ precio es excelente, teniendo en cuenta la zona en la que está. Salvo el desayuno, que, por otra parte, no es malo, la habitación podría corresponder con la de un 4 estrellas (habitación y baño amplios,limpios). Recomendable.

9.0

In un hotel come il Santa Chiara c'è tutto tranne un servizio molto utile per un viaggiatore: un internet point

9.2

The hotel is not luxurious but realy nice and for a reasonnable price. My room was a bit small but clean and confortable. Breakfast OK. And the position of this hotel is just perfect!

9.2

Located near the Pantheon, the hotel was close to everything. Attentive staff, clean rooms and a good breakfast made our five day stay comfortable. The hotel was as we expected from reviews. Very helpful and kind staff.

9.9

Staff at Santa Chiara very cordial and efficient. The PERFECT combination! I had a wonderful time during my four-day stay. It was in an ideal location and everyone treated me very, very well.

7.9

Great location that cannot be beat. Rome was at our doorstep. Room was clean and quiet, and the staff was helpful. Definitely recommended for anyone who wants to have the convenience of staying in the center of Rome.

1.8

While the hotel is in a very desirable area, for the price of the room I would have expected the furnishings to be that of a 1950's United States motel room. The linens were good quality but very plain. The noise level was incredible. They need to invest in sound proof windowss as have the other nicer hotels, like the Lacarno, that I have stayed at in Rome.

9.8

Went there with my wife for our anniversary. We found the hotel exceeded our expectations and made our stay special because of it. The location is perfect for sight seeing and eating out of a night time.No need for taxi or underground as all main sites within walking distance.Will go back and stay again

8.2

This hotel is perfected situated in the center of Rome within walking distance of most major sites. Our room was large and quiet. Good breakfast buffet.

8.9

Would have been great if the hotel had internet access within the hotel.

9.9

The Santa Chiara is one of Rome's best hotels. Its location alone would commend it and the service it offers is superb; the manner of the front desk is a bit cool, the elevator is slow (but it is installed in a very old building), and the breakfast fare is perhaps a bit too Teutonic. These quibbles nothwithstanding, I can't imagine staying anywhere else in Rome now, and over the last thirty years or so I have stayed in at least fifteen or so hotels there, including the Hassler. I recommend the Santa Chiara without reservation!

9.2

rooms were a bit 1970, but the bathroom was completely renovated. It appeared they were working on redoing other rooms. Location was #1 draw of choosing, and it did not dissapoint. Breakfast in the morning was helpful. All in all, for the price and the location, it was a good eal and can't complain.

5.4

This place was so so. The furniture in the room was from circa 1970, but the bathroom had been upgraded. The breakfast was hearty--with boiled eggs, which was a nice addition to the typical continental breakfast. On another occasion, we stayed at Hotel Barberini, which was a much better value. Skip this and go to Barberini instead.

7.6

This is a lovely hotel in a fantastic location. However, it is quite pricey for the size and quality of the rooms. You pay for the location.

9.7

Basic rooms are a bit overpriced because of the great location but I stay here every time I'm in Rome. :-) Love it! The hotel breakfast is nice and the cafe's near the Pantheon are wonderful.

9.2

This is a great hotel. We loved the location because it allowed us to walk everywhere since it was centrally located. We were also very grateful for the free breakfast.

9.4

I was given a nice but small single room with the added bonus of a terrace. It was lovely. The staff was very professional and cordial.

8.9

We have been to Rome about 2 dozen times. This is one of the best bargains that we've encountered. We were traveling with a friend whose room was very quiet, but ours was not. This is typical of hotels in Rome especially. You may want to request a "quiet room" when you register. Our only real issue was that there are no "no smoking" rooms. Our room did not smell of smoke, but we would prefer a non smoking room.

10

We were given a lovely room in this hotel. Staff were polite and helpful. The hotel is in a great location close to lots of attractions.

8.8

Front desk staff were not very friendly or helpful.

8.3

Tiny rooms, but very clean, nice bathroom! Wonderful staff.....very helpful and kind. The breakfast was just OK, but the coffee from the bar was wonderful! Unbeatable location, very quiet (and cool!) rooms. Would definitely stay with them again.

8.3

Nice hotel in an excellent location, just steps from the Pantheon. The room was silent and clean. I had an enjoable stay!

8.1

We were pleased with the hotel rooms size. we were also pleased with the selection of breakfast items. Our only complaint was one of the front desk men who was just rather cold and unwelcoming. Otherwise, we had a very pleasant stay and would return.

9.6

The hotel location could not be better and provides easy access to many of the major sights.The price reflects the location and for a three star hotel has a fantastic location with a delightful small terrace to relax on in the heart of Rome. Staff were polite and helpful.We were very lucky with the room we were given.We are definitely using the hotel again.

10

This was the most luxurious of the hotels we stayed in on our trip to Italy - and the most expensive, but it was very nice and the ideal location. Located one block from the Pantheon and in the center of the "diamond" of Roman highlights (Vatican City, Forum/Colosseum, Villa Borghese, train station) we couldn't have been happier with our choice.

9.9

A perfect location, charming staff and a flower filled balcony with a rooftop vista. Bella!

9.2

Good clean functional hotel in an excellent central position. We enjoyed our stay. Beakfast very good

10

The hotel was recommended to us by a friend, and i would have no hestitation in recommending it to anyone else. The location is fantastic, with most major sights within 20 minutes walk. The staff are courteous and helpful without being too 'in your face'. The bedroom was spotless and the public areas of the hotel likewise. Breakfast was delicious with plenty of choice.

9.7

This is a great hotel. Superb location, clean tidy and not over fussy. Thoroughly recommended.

6.8

The only problem I had with this hotel is that the staff did not have correct information about rates etc. or what I had been quoted.

9.9

The property is centrally located in the heart of the old city behind the Pantheon. It is within easy walking distance of most major sights in Central Rome and near all major bus routes. The staff was very friendly and helpful and spoke English. The only small complaint I had was the compact size of my room. However, on my return trip to Roma, I was upgraded to a larger room at the same price as the smaller one. All in all, a lovely experience and would recommend this hotel to travelers seeking an unpretentious Roman hotel in the heart of Rome.

9.9

We were very happy to stay at Santa Chiara on our last night in Italy. It was comfortable, welcoming, quiet, and very well located a block from the Pantheon. Very easy to walk to all the historic sites including Campo dei Fiori, Piazza Navona, Trevi Fountain, etc. Very interesting church on the adjoining piazza. Hotel was very well priced, the staff was friendly and helpful. Will definitely try to stay there on our next trip to Rome!

9.8

I have stayed here before because I love the location and the staff at the hotel is very helpful. It is just behind the Pantheon, and you can walk to so many great sites and really experience Rome up close.

5.4

Having stayed at Santa Chiara before, I was expecting the same quality service and similar type of room. Regarding the service: the staff is the most unwelcoming, unfriendly and non communicative hotel staff I have ever encountered (in my many, many years of business and pleasure traveling). They appear to be unhappy and management should consider advising them that the hotel's reputation is build (in part, but a big part)on the servicing by their staff. Examples: At registration, the only thing said to us was 'your name and your passports' - not even a please nor hello nor welcome to the Santa Chiara; at breakfast - the staff passed without even a hello; and in the reception area and other areas of the hotel - if you did not say hello first, no one did (however, I will say the bellmen were nice). Regarding the room, it was clean but very, very old. The carpet needs updating and the shower leaked most of the water onto the floor each time we showered. However, the beds were comfortable and clean, and the room was located in a very quiet area of the hotel. The staff issue was so terrible, it really made the stay at the hotel unpleasant.

9.2

We loved Hotel Chiara. Very charming. We had a large room for 4 people. Room consisted of two bedrooms and 1 bath with a great terrace. Staff was very accomodating. I will stay there again. Location was excellent. Breakfast was excellent. Lots of steps to climb, but elevators are available. Great stay!

8.9

This hotel is located in a very centralized location. We walked everywhere but to the train station and airport. Saved time and money.

8.0

The Santa Chiara is a nice hotel in an excellent location, right behind the Pantheon. The room as adequate in size, the bath fine except for a very narrow tub, and the breakfast quite good. I would recommend the hotel to anyone who is looking for nice accommodations in Rome.

8.8

The location of the Albergo Santa Chiara was better than we imagined. We were within easy walking distance to everything we wanted to see, not to mention it is literally at the back door of the Pantheon. The service and breakfast were good and since we stayed there 2 times on our trip with friends we got to see a lot of the rooms. Each room had something different to offer, but ask for one with a tub or you could end up with a very small shower. We would definitely return.

8.4

Santa Chiara's rooms were cool, spacious and comfortable and the staff were friendly and helpful. The hotel location was very central which made it a little noisy. However its proximity to the sites, good news when you have children, made the noise forgiveable. We had an excellent holiday which the Santa Chiara helped make possible.

7.8

Für Rom-Besucher sehr empfehlenswert!

9.0

We had one of the apartments on the top floor w/ its own patio. It was great for the 5 of us. Wonderful location, 1 block from the Pantheon. Highly recommend

9.2

Santa Chiara has a great location. We had one of the apartments with a terrace to ourselves. It was great. We loved the location of the hotel. It is so convenient for walking around at night in the old city. The hotel may be a little expensive for what you get, but it is very clean and the breakfast was more than sufficient. You just can't beat the location.

8.2

tank you for a wonderful stay i rome.

8.1

Perfect location. Bit expensive.

3.7

temperature in my room (in january) was too high (tropical) and impossible (for me) to regulate. Nobody of the staff proposed any useful kind of solution to the problem. The "single" room (n.307) was very very tiny even for a single.

7.2

Das Hotel liegt sehr zentral. Es ist möglich viele Sehenswürdigkeiten in wenigen Minuten zu Fuss zu erreichen. Die Zimmer auf der Innenseite (Richtung Hof) sind sehr ruhig.

9.9

While location is the outstanding virtue of this hotel, the good housekeeping (fresh sheets daily!), helpful staff, generous breakfast, and excellent plumbing combined to turn an excellent choice into an outstanding one. I know Rome very well, having lived there for several years in the 60s and 70s, and this hotel is already my top recommendation for family and friends. In the heart of the medieval city there will always be late night activity, but the street outside (Via Santa Chiara) is not a gathering place, so any noise passes quickly and simply reminds you that this is an area where ordinary Romans live and relax alongside visitors like us. Albergo Santa Chiara provided the perfect base from which I could introduce my daughter to all I know and love about the city.

10

Great location.

9.8

This is a really wonderful little hotel. (A great hotel for americans with lots of questions:). Great location - only a 5 or 6 Euro taxi ride from the train station. As others have noted, the first flight up is stairs only so those with heavy luggage may need assistance.

9.8

Excellent hotel, would definitely stay again. Location was fantastic and lack of restaurant was an excuse to explore and find one! Staff were very friendly and helpful.

9.3

A little expensive, but worth it. Very nice hotel right in the thick of things. Clean, quiet rooms just steps away from the Pantheon. Would stay here again after I save some $$$.

10

The best hotel of our trip, we loved it!!!

6.1

This was my third trip to Roma and the location of the hotel was superb-you can walk everywhere and the Pantheon is literally around the corner. The front desk welcome was not very friendly. Room had a musty smell, dated, but clean, adequate. Very quiet. Front desk staff, while not particularly friendly were very accomodating, when asked, called for reservations for dinner, car to the airport, etc. Breakfast definitely one of the best experienced on our trip. One last problem, on checkout, we were initially over-charged ($212E/night vs. $170E). Fortunately I had a copy of my email reservation and the bill was revised. Front desk said it was due to a 'problem with the computer'. Overall, I would stay again, but would make an issue over the musty smelling room. I have used venere.com for booking hotels in Europe a number of times over the last few years and it has been excellent. However, in this case I feel the reviews 'oversold' the hotel.

9.1

I had a good time at Santa Chiara. The guys at the front desk were really helpfull. The size of the room was perfect and the bathroom was very clean and spacious. The breakfast was great. The location was excellent. I will defenitely stay at this hotel again.

9.4

Excellent location for exploring Rome - everything within walking distance. Really pleased with the size of the room & bathroom, although located at the front of the hotel - not terribly noisy - a few scooters etc in the morning Would recommend

7.7

Excellent location, central to most everything. Had an inside room, no view but very quiet which was fine with us. Breakfast was better than expected. Staff friendly and not intrusive. Would stay here again.

8.6

Stayed for 5 nights in Sept 04. With the Santa Chiara it's all about location! It is right in the middle of the entire city. You can walk to pretty much everything and the piazza de pantheon is right around the corner for some late night coffee and wine. I thought the price was high for a 3 star ($210.00) But the quality was good and we had no problems. You gotta remember it is Italy so they have different standards, but i would equate this hotel to a nicer Marriott back home.

9.9

i enjoyed my staying, the site just behind the Pantheon is perfect, just like the service, not visible just functioning

10

My favorite value-for-money hotel in my favorite area of Rome, a figurative heaven on Earth! Wonderful and exceedingly helpful staff.

9.2

A charming hotel just a minute's walk to the Pantheon. And I even got the room with a balcony that I requested. The a/c and location make it worth the price!

9.6

Great location for visiting Rome.My third stay and my experience has always been excellent.

8.2

I enjoyed the stay here. No signs for the bar, though. I never did find it, but in fairness I did not ask the front desk. Good choice of foods in the continental breakfast. Location is excellent. I would stay here again.

6.7

Given that room in Italy are expensive, this was probably a good value. Good staff and location with a great breakfast. rooms are small and no control of air conditioning.

9.4

The Santa Chiara is a very pleasant hotel, with a lovely lobby offering a variety of newspapers, perfectly located for touring Rome. I have stayed there perhaps 4 times and will surely return in the future. I have stayed in a triple (huge), double (fine), and single (adequate but small), but room size is not particularly important if you are touring Rome.

4.5

The hotel is in a great location, within walking distance to everything. The staff were not very welcoming or helpful. Keep all valubles with you at all times. Our camera got ripped off from our room while we were at dinner. It was obviously an inside job. I would not stay here again as a result.

9.8

The location, the staff (especially the consierge), and the rooms cannot be beat in this area of Rome. The rooms were nice with above average bathrooms that were always cleaned well everyday. We would return to this hotel in a heartbeat next time we come to Rome. Everything about it was great.

7.5

Santa Chiara is a nice hotel located very conviniently near Piazza Minerva and the Pantheon. If you have a romm to the backyard as we did, it is very quiet. The price is in line with the high hotel prices in Rome

9.6

Great location, accomodations and service.

9.3

Good value for the money, great location, nice lobby and breakfast area; centrally located behind the Pantheon. Have stayed here before and will do so again.

7.1

Place of this hotel is ideal for sightseeing of Rome. Breakfast is sufficient and good. Bathroom is not good. Price is high. However, I will stay again in this hotel, if I visit Rome.

10

Freindly helpful staff. Clean Rooms. Good breakfast with a large selection. GREAT LOCATION within walking distance to all the sites. I will stay here again !

10

The Santa Chiara was a delightful surprise. We knew it was well regarded, but it far exceed our expectations. The rooms were beautiful, the facility and neighborhood wonderful. The staff was helpful, friendly and provided superior service. My friends and I have already recommended this hotel to others and look forward to a future visit.

8.5

very helpfule front desk when taxi strike hit and needed to get to airport.

6.9

Great location, spacious room. Loud at night because no air conditioning available until summer, so had to keep the windows open.

8.3

Generally very pleasant, some minor things: air-conditioning noisy but ineffective, poor TV. Location brilliant, of course.

9.7

The hotel is in a fantastic location near the Pantheon. The breakfast that is included in the room price is excellent with a wide selection of meats, breads, fruits, cereals. The hotel staff was helpful in arranging transporation to the airport for an early morning flight for us. We had a quad room that was large and accommodated our family of four perfectly (Room 454).

9.6

Albergo Santa Chiara is an excellent choice. The room was comfortable and fine. The location is very central. An excellent breakfast was provided is great. The staff members were helpful.

8.7

Wonderful large corner room. Great firm bed. Excellent bathroom. Superb recommendations for restarants. Hotel within walking distance of everything. Breakfast buffet large enough to satisfy anyone, good variety. We would recommend this hotel to anyone; we'd stay there again.

6.8

The hotel was very conveniently located. In my 3 nights stay in the hotel, I walked to all the major attractions. The breakfast was good as well, with a lot of variety. Room size was okay, but clean.

10

If you want luxury accomodations at the heart of Rome, Santa Chiara is the choice. The property is beautiful, service excellent and convenience to all major sites is perfect.

4.4

While location is clearly an advantage to this property, it may be the only one worth mentioning. The room is small and uncomfortable, the breakfast is terrible, and the price/value relationship is terrible. Stay here only if location is the most important criterion for your choice.

10

I loved this hotel! We actually stayed longer than we were supposed to. The hotel was wonderful, the location was amazing and for all of that the price was unbelievable. I will only stay at Santa Chiara in the future.

9.2

St. Chiara and staff were very nice. Location was excellent. Our triple had a great terrace, but it was too hot in Rome to use when we were there. We should have reported the air-conditioner which struggled to keep our rooms as cool as we'd have liked. A few hooks on the walls for towels and/or clothes would have been nice. Closet was small and limited place to hang the towels in the bathroom. Best breakfast of all the places we went on this trip and others in Europe.

7.6

Hotel is fine without being anything special. The location is excellent.

8.2

Great location one block from the Pantheon. Daily newspapers in several languages are provided in a comfortable public sitting area on the main floor. The buffet breakfast was good with plenty of variety. They will glady store your bags after checkout for the day. There will be some street noise at night but it didn't keep us from sleeping, especially with the windows closed and the AC on. The staff were helpful when asked, but not particularly warm or friendly, rather business-like; their English was competent.

8.3

Our second stay at Santa Chiara. Great location, attentive staff, at a reasonable cost.

8.2

Location is teriffic. The staff was professional but cool. Overall this was a great place to stay for a first visit to Rome.

9.1

An excellent hotel within walking distance of all major sites. The staff were professional and friendly. Facilities were excellent.

7.9

The price we ended up paying was beyond any price quoted on your service. However, we like the hotel and like its location, and would stay there again, even though it is expensive.

9.5

All facilities of a very high standard. Excellent breakfast - experience at other hotels has suggested the Italians don't do breakfasts particularly well. Staff were polite and helpful but I felt our group of six middle-aged women was regarded as a little too raucous and at odds with the more formal couples and businessmen!