Hotel Moscatello - Rome

Hotel: 3 stars

Via Principe Eugenio 51 - 00185 Rome

Tel:877-662-6988

Double room from

€ 50 (Tax included)
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  • Average guest rating:
  • Jean-victor has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 8.88.8
  • 7.47.4
  • 7.27.2
  • 7.67.6
  • 5.95.9

 ‹‹ Tout était parfait ! Le recommandons vivement !!!››

08 Sep 2008 read hotel reviews

About Hotel Moscatello

reception Hotel Moscatello reception Hotel Moscatello is located in the centre of Rome, close to the shopping areas, only 900 metres from the Roma Termini railway station and 2 km from the Colosseum.

Thanks to its central position, guests can visit Rome on foot, without any need of a car or of using public means of transportation. Anyway, the area is well connected to all sites of interest by underground and bus.

The complex, which has just been restored, offers a professional service within an elegant environment. The hotel doesn't provide breakfast, but some beverages from the in-room mini bar are available for free.

Reception hours are 7.30 a.m. to 1 a.m.

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Location of Hotel Moscatello, Rome

  • Hotel Moscatello Via Principe Eugenio 51 Rome

    City Area:Esquilino - Termini

  • Rome area: Esquilino - Termini

    Position of the zone in the city

  • Rome orientation map

    General map

Rooms at Moscatello

Hotel Moscatello guest room double room The property features 8 spacious rooms with bathroom and hairdryer, all equipped with individually controlled air-conditioning, satellite TV and a desk.

The hotel has different types of accommodation, such as single, double, triple rooms and specially-equipped rooms for disabled guests.

  • Air conditioning
  • Desk
  • Hairdryer in each room
  • Hairdryer on request
  • Heating
  • Individually controlled air conditioning
  • Mini fridge
  • Non-smoking rooms
  • Non-smoking rooms available upon request
  • TV
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Hotel Facilities

  • Access for disabled
  • Air conditioning
  • Credit card accepted
  • Entire property is air conditioned
  • Lift/elevator
  • Recently renovated
  • City maps
  • City tour
  • Concierge
  • Front desk - safety deposit box
  • Multilingual staff
  • Tourist information
  • Shuttle service from and/or to the airport
  • Restaurant
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Hotel Reviews Moscatello

9.99.9

Paul Calcagno
Mature couple
USA, Jul 2009

The desk clerk, Adriana, helped us locate and receive our luggage very quickly as we had a medical emergency on the plane as we landed in Rome. The airline took our hotel information and sent our luggage to Moscatello thru an agent.

1.91.9

AT

Greece, May 2009

FRIENDLY

4.84.8

FC
Young couple
Spain, Apr 2009

Las habitaciones eran correctas. Se veia bastante reformado. Lo malo, los recepcionistas desagradables al maximo. Y cerraban a la 1 de la noche y eso en Roma es un crimen. Yo no volvería.

8.08.0

SN
Young couple
United Kingdom, Apr 2009

Not sure why credit cards are not accepted.

7.87.8

PK
Young couple
Romania, Apr 2009

Easily accessible location, close to metro station. The price / quality ratio is above average for Rome. The surroundings are not very nice, but seemed safe also in the evening / night.

7.97.9

James Turner
married couple
United Kingdom, Apr 2009

hi we stayed for 4nights, 5 min walk to metro.10min walk for the temini. surroundings look a bit rough, but no problems.ideal for touring the city.

8.68.6

JK
Not Specified
Russia, Mar 2009

The strange system with the key from the room: all guests have to leave it on reception when they go out. And reception is working only till 1 a.m...... Anyway, good location and good value for money

5.75.7

RS
Young couple
Italy, Feb 2009

Molto soddisfatti dell'hotel! Considerato il servizio offerto, la vicinanza dell'albergo da i principali mezzi di trasporto (a un passo dalla stazione metro' di piazza vittorio emanuele) che permettono un rapido raggiungimento delle mete della citta e i prezzi contenuti mi sento di consigliare l'albergo a qualsiasi persona sia intenzionata a visitare Roma spendendo poco e beneficiando di un albergo accessibile e dignitoso. Unica vera pecca era la mancanza di isolamento acustico efficace della camera.

8.18.1

AF
Single traveller
Italy, Feb 2009

No problems, even better than I expected.

8.88.8

JS
Young couple
United Kingdom, Jan 2009

Very good value hotel. Two minutes to metro and ten to Ryanair bus stop at Termini.

9.29.2

Thanasis Tsirogiannis
Young couple
Greece, Nov 2007

Very clean & quiet room. The room was cleaned every day. The furniture of the room and bathroom were very new and in excellent condition. We enjoyed our stay. Plus there is an excellent gelateria 20 meters from the hotel --> www.palazzodelfreddo.it. You must visit it!!!

8.98.9

ID
Single traveller
Poland, Aug 2008

Hello! The hotel was nice, I liked. Very good location, the metro is close. Next time I'll book the same hotel. Inna Demidova

1010

Jean-Victor Carron
Young couple
Switzerland, Aug 2008

Tout était parfait ! Le recommandons vivement !!!

8.18.1

MC
Young couple
Luxembourg, Jul 2008

This hotel was great value for money and overall a positive experience. Comfortable, very clean, air-conditioned and within 5 min. walking distance from the metro. Two negative comments only: 1. The otherwise large double bed was actually made up from two singles and the mattresses kept drifting apart, which was a bit annoying. 2. Since the hotel offers no breakfast, they will give you vouchers for lunch/dinner in a restaurant near Termini. Don't bother to go unless you are really starved and/or broke. The food is some of the worst I've eaten in Italy and they treat you like a second-rate customer because you come from the hotel. Nevertheless, these problems were of minor importance to us and we would stay in Moscatello again any time.

5.15.1

LY
Young couple
USA, Jun 2008

It's in a bit of a dead area of Rome, but it was a clean room and the free prosecco was a very nice touch.

7.67.6

MURAT BULUT
Young couple
Turkey, May 2008

It was my first time in Rome and the location of hotel was really easy to find. You can reach the underground in a few minutes on foot. Rooms seemed they have been renewed a little time ago. If I would visit Rome again, Moscatello'd be my first choice to stay.

9.49.4

Sadeta Samardzic
Family with older children
Norway, May 2008

Moscatello is a nice little hotell, small rooms, but very clean, and minibar is free. (that came as a big suprise for us). It is a bit noice when u have your window open, but it is not nessesery to have it open at nights because the rooms is airconditioned.. :) Surroundings are not that nice at night, but hotel is not so far from the Termini station, and even closer to another metro, only 100-200 metres...witch was very positiv for us. Moscatello could have written a better direction to the hotel on their web-site, but it is not that hard to find when u have a map...

8.58.5

Daniel Krings
Mature couple
United States Minor Outlying Islands, May 2008

This was our first visit to Rome. If arriving/departing by train this is a convenient hotel to stay at being it is only 10 blocks from the main terminal. The nieghborhood is somewhat questionable at first glance as it is located in the heart of what we in the US would call Chinatown. The third floor hotel is secure with buzz in service. We did find a few things unusual and inconvenient; the lights in the room are controled by a key so you have to enter and then turn the lights on with the hotel key, keys to the room are kept by the front desk when you leave for the day, and you have to make calls at the front desk if you want to call out. It is within a 20 minute walk from the coloseum and the city tour bus rides. You do have to carry you luggage up 10 steps so pack light. The bedding and rooms have been remodeled and are clean and very European. The showers are tiny with no tub. The staff speaks good English and is helpful. Taxi to the airport 60 Euro. No breakfast but comes with a coupon for a free lunch/dinner at a resturant about 15 blocks away. The food is decent.

9.29.2

SV
Young couple
USA, Mar 2008

My wife and I booked this hotel and it is a wonderful place. It is located in China town (I think) but it is so conveniently located to the train station (just a stone's throw away from the hotel). If you are entirely new to Rome, you might have a tough time getting to the hotel as you are unfamiliar with the streets. If you are coming from the airport, I would NOT recommend walking from Roma Termini station as it is quite a walk. Instead take the local train and it is only 2 stops away. We took a cab to reach the hotel but once we knew the exact location, it was very easy to commute. It is a very safe neighbourhood. The receptionist was very cordial. As soon as we entered the hotel, she gave us a 15 min overview of the places we could visit and things we could do. The hotel also teamed up with another restaurant for a free lunch/dinner (the food was pretty good and the restaurant is close to Roma Termini station as well as the hotel). The rooms were good and well maintained. Of my entire trip in Europe, this has been one of the best hotels I've stayed. Would highly recommend staying here for the convenience and ambience. The only minus point was that the rooms are not sound-proof and I could clearly hear the loud noises at the reception desk (there is somebody always there until 2am). So if you are not a sound sleeper, you may have some trouble.

5.35.3

EP
Young couple
USA, Jan 2008

I wouldn't recommend this hotel to anyone because you are not allowed to take the hotel key with you when you go out on excursions. The is always stays at the front desk and if something is missing from your room they aren't liable.

7.17.1

AC
Not Specified
Australia, Nov 2007

Reception could certainly be more welcoming. However for price paid Moscatello definitely was good accommodation. Rooms were small, but clean and nice. Bathrooms lovely. Pictures do accurately depict the hotel. Slightly dodgy area, as around train station, however never felt unsafe in hotel. Good value for money.

8.98.9

MB
2 Females
Ireland, Oct 2007

Very clean and modern ensuite hotel rooms at a reasonable price. No facilities but close to train station and reasonably close to tourist attractions, metro nearby. One free dinner was provided in lieu of breakfasts.

3.43.4

LM
Young couple
Italy, Nov 2007

l'hotel è situato al terzo piano di un palazzo, senza neanche la possibilità di fare colazione. La reception è praticamente inesistente e il ristorante dove dovresti poter mangiare (buoni pasto) oltre ad essere scomodo rispetto all'hotel è improponibile sia per i prezzi altissimi che per la qualità scadente.

7.97.9

MR
Family with older children
Spain, Jul 2007

The hotel is very clean and nice but the area in which it is located is not safe. Do not go alone at night. It is dangerous.

7.27.2

CC
Not Specified
Italy, Nov 2007

Dal sito mi era parso di capire che si trattasse di un trattamento bed&breakfast invece la colazione abbiamo dovuto farla al bar...per recuperare viene offerto un buono pasto per pranzo o cena in un ristorante convenzionato ma a noi hanno dato l'indirizzo sbagliato e non lo abbiamo trovato... Per il resto l'albergo era carino, pulito e la nostra camera aveva un bagno enorme con sanitari pressoché nuovi. Vicinissimo a Temini: prendendo l'autobus 105 si raggiunge in 2 minuti.

8.18.1

Dmitry Igonin
Not Specified
Russia, Oct 2007

Hotel sono in quartiere cinese!

7.37.3

CW
Young couple
Australia, Oct 2007

This hotel is located a short walking distance from the main Rome train station but the map provided on this site was not detailed enough to be of any real help. Ended up on a bit of a cooks tour and what should have taken only 10 minutes blew out to 1/2 an hour searching. I would suggest you get a more detailed map before arriving rather than use the one displayed on this site. They also seem a little heavy handed on the security and room key policy as well as not initially explaining properly what this policy was which lead to some confusion. Basically you have to leave the key at the desk when you leave and pick it up again if you want to get back into your room. I would have to say that overall this hotel was pretty good for the price paid compared to other places around Europe and would stay again when visiting. The area it is located may not look the best, is a tad run down and not appear the safest in appearance but was close to the Metro system and tram lines and has a great ice cream/gelati shop a few doors down the street. Staff were helpful, the room was comfortable and relatively quiet.

9.09.0

Jose Manuel Fernandez Gonzalez
Young couple
Spain, Sep 2007

A mi mujer y a mi nos encanto este hotel, esta en un edificio interior de una manzana, aunque está en un 4º piso y da la impresión de que te metes en una casa familiar, el hotel está muy bien pensado, ya que las habitaciones son muy tranquilas, la limpieza es formidable y la habitación en la que estuvimos está realmente muy bien, super cómoda y muy bien de precio nos costó 70 euros la habitación doble , sin desayuno, eso sí, pero para los precios que hay en Roma está muy bien. Aunque no está en el centro histórico, su situación es muy céntrica,y la zona es muy buena. Mi mujer y yo lo recomendamos con toda confianza.

9.79.7

DD
Young couple
Canada, Aug 2007

My wife and I were extremely happy with Hotel Moscatello. All members of the staff were very polite, professional and friendly. We were a bit apprehensive about the area surrounding the hotel, as we saw the low rating it had gottem from venere.com users, but we found it to be fine. It did have some drunkards neat the park, but apart from that, nothing really negative. The park even showed films (dubbed in Italian) in the evenings. The hotel is located away from any throngs of tourists, which we welcomed. The room, even though it was situated on the side of the street, was quiet. It had functioning air-conditioning, a comfortable bed, free drinks from the mini-bar (water and soft drinks), and everything was just so clean. We highly recommend this place. We stayed 2 weeks in Tuscany, and this place was the best we had in that price range (65 Euros).

8.28.2

KG
Young couple
Singapore, Jul 2007

Earlier comments on venere did not note that there is an excellent gelato place that is a stone's throw away. It was fun to eat all that gelato so near the hotel. The gelato place is widely noted as one of the best in Rome, given the choices of flavours available and the generous volume. Hotel-wise, the rooms were neat and straight forward. The hotel is also located right in the heart of Chinatown, and of walking distance from the train station. Staff-wise, nothing to comment about.

8.48.4

IA
Young couple
Spain, Jun 2007

The room was big and confortable, unfortunately near the reception, so it was a bit noisy from time to time. The location was good near the train station. Although breakfast was not provided we were given a vouch to have lunch or dinner in a restaurant nearby for free (very good restaurant indeed!)

9.39.3

Geir Knutsen
Young couple
Norway, Jun 2007

Nice hotel near Termini. Nice room, good price. We absolutely recommend this hotel.

4.54.5

Alison Arce
Not Specified
USA, May 2007

The young lady at the front desk was extremely unfriendly when we checked in. The front desk individual that came on later was very friendly and helpful. The hotel is in a very desolate area, but that may have been because we were there only on a Sunday night and everything around the hotel was closed (even at around 5pm, when we checked in.) The rooms were nice, quiet, and individually air conditioned, but I would likely not stay here again. I'd prefer to find a property on Via Cavour (there are plenty) which is safer and livlier!

8.68.6

MC
Family with young children
France, Apr 2007

Very convenient location to the train station Termini and the subway. The area around the hotel isn't posh but we felt safe and were able to walk to a lot of the sites. The hotel staff was very friendly and made sure we were confortable as we were travelling with 2 young chlidren. The room was clean and fonctionnal and the bathroom had been redone recently. The free mini bar was a plus and very convenient to store snacks. The Moscattello certainly isn't a luxury hotel but offers a good compromise when you don't want to spend too much and still have the essentials. We recommend it.

6.66.6

Robert Forbush
Mature couple
USA, Mar 2007

We enjoyed our stay at the Moscatello. Problem with the shower drain being very slow, hairdryer was broken. The shower room is too small, and the restaurant mentioned on the Venere website was not open for business in the mornings until 10am. Other than that it was okay. I would probably seek someplace else nextime.

8.08.0

Christian Hufschmid
Young couple
Switzerland, Feb 2007

excellent quality for the price. but the rooms are not very quiet, but this is normal for a city hotel in rome. neighbourhood not nice for women who travel on themselves, but ok for couples. for young people i would strongly recommend the hotel, we would choose it again.

7.77.7

Catherine Barufaldi
Young couple
USA, Oct 2006

Mauricio (sp?), the overnight clerk, was friendly and helpful and kind--he really made our stay special. The area around the hotel, while convenient, is a little seedy. The hotel itself is very clean and comfortable.

8.18.1

Joseba Murua González
Young couple
Spain, Jun 2006

It is located in an ugly building, but don't be afraid! The interior is beutiful and very clean. The staff is really nice and helpful.

9.79.7

Helen Krsul
Young couple
USA, Jun 2006

The Moscatello worked out perfect for our needs. The room and bath were very clean and in excellent condition. The staff was friendly and able to point us in the directions we needed to go. There wasn't any common areas, but that wasn't a problem, we weren't there much. The meal was some distance away, but easy to get to and the food was good. I would definitely recommend this place for other travellers. The price was inexpensive in comparision to other hotels and centrally located for easy access to the subway and all the sights of Rome. The local area around the hotel does have a lot of graffiti, but all of Rome seems to, but there was nothing to cause us to worry.

9.79.7

Alessandro Comunello

Italy, Jun 2006

Prezzo imbattibile (giugno 2006: 95 euro la doppia più un pasto gratuito a testa ogni giorno in un ristorante nelle vicinanze); accoglienza calda; stanza silenziosa, pulitissima e rinnovata; bagno splendente.

8.88.8

Ingmar Heil
Heterosexual Couple
Germany, Apr 2006

Zimmer neu und sehr auber. Ein bischen zu hellhörig. Preis-Leistung super. LAge ist nicht jedermanns Sache aber Termini fußläufig erreichbar (20 min.) und Metro-Station Richtung Barberini und Vatikan 5 Min. zu Fuß. So gesehen ideal.

7.67.6

Sarah Jefferson
Not Specified
USA, Nov 2005

The Moscatello Hotel is conveniently located near the train station in Rome. The area surrounding the hotel is not the best, but we were able to walk to most areas in the heart of the city. Our room was very clean and the bathroom was newly renovated. The common area is nonexistant, but we were not planning to spend time in the hotel, so it didn't matter. The young woman who met us at the desk the first day was very pleasant.

9.99.9

Suzanne Lindsay
Not Specified
United Kingdom, Aug 2005

Was recommended this hotel while travelling round Italy, hotel cheaper that hostel in Rome. Rooms excellent, felt really at home. Thank you Moscatello, you were a life saver!!

8.28.2

MM
Heterosexual Couple
Japan, Oct 2005

Loceted near Central station in Rome, it seemed like a bit dirty and dangerrous. As for location I didn't fancy but people in the hotel was so nice and room was very clean.

8.58.5

Stefanie Krause
Family Group
Germany, Sep 2005

Moscatello is a little but nice hotel. The surrounding where it is located in Rome is not the best, but as it is only a walk of one minute to the next Metro-Station it is perfect to reach all sightseeing-objects in the city. When you keep the windows closed (aircondition) there is no problem with the traffic noise. There are also a few nice restaurants and a fantastic icecream-parlor a few minutes away from the hotel. I think hotel Moscatello is a nice hotel for a sightseeing-trip to Rome, when you look for a hotel, that is not to expensive.

9.09.0

Joël Baechler
Heterosexual Couple
Switzerland, Sep 2005

Très bon hôtel, chambre très propre et très récente au niveau de l'ammeublement, de salle de bain et de la télévision. Service de nettoyage irréprochable. Metro à 5 minutes. Petit bémol, l'entré principale est difficile à trouver car la réception ne se trouve pas au bord de la rue mais au 3ème étage de l'immeuble dans lequel se trouve l'hôtel ( se référer à la photo de l'entrée publiée sur VENERE. Conclusion à recommander ...

5.75.7

Matthew Giorgi
Heterosexual Couple
Italy, May 2005

The room at the Hotel Moscatello in which I stayed was well presented and very clean. It may have been recently refurbished as it matched the photos on Venere.com exactly. The location is not the nicest and although the main area of sights, shops and restaurants can be reached on foot, the hotel is not right in the midst of them. There is an enormous ice-cream parlour just metres from the hotel's entrance which shouldn't be missed. My general feeling, though, on staying in Rome is that the hotels can be expensive for what you get, and this one is no exception.

9.89.8

Lindsay Wilson
Family Group
United Kingdom, May 2005

I was extremely pleased with the cleanliness and spaciousness of the rooms at the Moscatello. I worked in a hotel for several years and am used to spotting failings but I honestly cannot fault this establishment. Although breakfast is not included- perhaps the only minor setback- there is a minibar/fridge in the room, making it handy to store snacks/fruit and also for keeping drinks cold in the summer heat. Make sure you heed the rules regarding reception closing times... this is not a 24-hour reception! And while this did not bother me, a few of our group found themselves locked out after a late night and had to sleep on the street until morning (obviously their fault for not checking beforehand, although some travellers don't seem to be aware of the need to check reception times). All in all a great stay. Would definitely return to the Moscatello.

9.99.9

Victoria Ho
Group of friends
USA, May 2005

The room looked like it was very recently remodeled and was very elegant. It was near the Roma Termini train station, but closer to the end where the train to FCO stops, which made it slightly less convinient for us.

7.57.5

Johan Falkholt
Not Specified
Sweden, Apr 2005

The hotel is a little bit hard to find , but then you have found it you will find a little hotel with a small reception,no hotelbar or restaurang but very helpful and nice staff and rooms with very good standard I you don´t need a big reception, a hotelbar or a restaurang in the hotel I can warmly recommend this hotel.

8.98.9

LH
Group of friends
USA, Mar 2005

My only complaint was that there was not a phone in the room and you had to use a public phone and no breakfast was included in the room rate.

7.77.7

HH
Group of friends
Finland, Mar 2005

Internet -esitteessä kerrottiin, että ilmainen minibaari. Kaapissa olikin vettä ja limpparia. Lähtiessämme virkailija tivasi meiltä juotujen limpparien hintaa. Vesi olisi ollut vain ilmainen. Huijausta!

3.43.4

Melanie October
Not Specified
United Kingdom, Jan 2005

Middle of nowhere - not handy to walk into town - parking atrocious - very noisy street - empty minibar - no food facilities - overpriced & heating too high !! Wouldn't bother - Rome was fantastic though!!!

1010

Dean Sutton
Family Group
United Kingdom, Oct 2004

EVERYTHING WAS EXCELLENT BUT IT WAS A BIT STRANGE HAVING TO LEAVE THE HOTEL AND GO TO THE NEXT STREET TO HAVE BREAKFAST BUT I WOULDNT LET IT PUT ME OF STAYING THERE AGAIN AS EVERYTHING ELSE WAS EXCELLENT IT MADE OUR STAY EVEN MORE SPECIAL

9.59.5

Rafael Cespedes
Heterosexual Couple
USA, Oct 2004

This is great hotel. If it was located somewhere else, it would be 4*. Actually the niighborhood although rough looking, it turn out to be ok, we did not have any problems. We would stay there again if we were to return to Rome. The Metro es a block away, the pizza shop across the street is excellent, and there is a food market two blocks away. The lady at the reception was extremely nice. The night shift guy gave us a ride to the airport for a reasonable price. 35 USD. The hotel is brand new, very clean, very comfortable. We loved it in spite of the surroundings.

How to reach Hotel Moscatello

By car
The property is easily reachable from the Grande Raccordo Anulare, which is connected to all the main highways: from any point of the Raccordo follow the directions to centro and then to Termini station, which is very close to the hotel.

By train
The hotel is 10 minutes on foot from the Roma Termini railway station.

By airplane
The Fiumicino airport is about 30 km from the hotel and is well connected to the city by highway.
The Ciampino airport is 17 km far away; take the via Appia from the airport in the centro direction. Continue until the crossroad with viale Manzoni. Turn right. Follow the street, then turn again right under the tunnel and immediately left on the other side.

Transport Services Hotel Moscatello

  • Shuttle service from and/or to the airport

The hotel offers a shuttle service to and from the airports, subject to charges.
Guests can use the garage, subject to charge, located 200 metres from the hotel.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available from 2 p.m. It is necessary to arrive not later than 11 p.m. Later arrivals are to be communicated.
Check-out: it is necessary to leave the rooms not later than 11 a.m.
PLEASE NOTE: the reception is closed from 11 p.m. to 8 a.m.

INCLUDED/NOT INCLUDED IN THE PRICE
The restaurant service is not included and costs from €8,00 to €14,00 for the tourist menu.
Garage parking at Termini Station is not included and costs €14,00 per night.
Transfers from/to the airports are not included. The price ranges from €50,00 to €60,00.

CANCELLATION POLICY
In case costumers do not make the cancellation before three days of the reservation, we will charge the amount of first night on the customer's credit card. The reception service is not available 24 hours. It is closed from 11 p.m. to 8 a.m.
You may cancel your reservation without penalty up until 3 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".

  • Book by phone
  • 877-214-4288
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