Hotel Gallia - Rome

Hotel: 4 stars

Via Santa Maria Maggiore 143 - 00185 Rome

Double room from

€ 89 (Tax included)
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  • Average guest rating:
  • Tom has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 7.67.6
  • 7.57.5
  • 7.57.5
  • 7.37.3
  • 7.77.7

 ‹‹ When we arrived, we were told there was no room(3 double rooms) at this hotel and were provided taxi service to a sister hotel. It turned out the sister hotel...››

22 Jul 2004 read hotel reviews

About Hotel Gallia

exterior Hotel Gallia exterior The hotel Gallia is a refurnished and classical styled structure, located in the historic centre of Rome, in front of the Basilica Santa Maria Maggiore and very close to Piazza Vittorio, San Giovanni church and the Colosseo.

The Roma Termini railway station lies only a few steps away, which makes the hotel easily reachable.

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Location of Hotel Gallia, Rome

  • Hotel Gallia Via Santa Maria Maggiore 143 Rome

    City Area:Colosseum

  • Rome area: Colosseum

    Position of the zone in the city

  • Rome orientation map

    General map

Rooms at Gallia

Hotel Gallia guest room double room All the single, double, triple and quadruple rooms have been fully re-decorated and are equipped with private bathroom, hairdryer, air conditioning, satellite TV and safety deposit box.

All the rooms are electronically locked.

  • Air conditioning
  • Dial-up Internet access
  • Direct dial phone
  • Hairdryer in each room
  • Heating
  • High speed Internet access
  • Mini bar
  • Safe
  • Satellite TV
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Breakfast at Gallia

Breakfast breakfast buffet The international breakfast buffet is served in the breakfast room or on the terrace from 7 a.m. until 10 a.m.

Hotel Facilities

  • Access for disabled
  • Credit card accepted
  • Entire property is air conditioned
  • Lift/elevator
  • Park
  • Room service - 24 hour
  • Wireless Internet connection in the entire property
  • City maps
  • Front desk - 24 hour
  • Front desk - fax service
  • Front desk - safety deposit box
  • Luggage room
  • Tourist information
  • Congress facilities
  • Garage
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Hotel Reviews Gallia

0.00.0

JJ
Mature couple
Brazil, Oct 2009

Unfortunately we did not stay in the hotel because there was not hot water available. They transferred us to another hotel. Fortunately the other hotel was great!

8.68.6

Will Bullas
Mature couple
United States, Sep 2009

Unfortunately the rain closed the rooftop as advertised. No bar or cocktail ounge.

7.17.1

AR
Mature couple
USA, Sep 2009

This is more of a 3 star hotel than 4. Good location, close to Termini station and walking distance to many of the points of attractions. Breakfast is average. What you pay is what you get. I had booked two rooms. The one for 4 people, was very warm with poor shower and they never bothered fixing the shower tab!

9.79.7

KM
Not Specified
Greece, Jun 2009

I have been many times to rome.I think that hotel Gallia is a very good choice because it's very close to the termini station and to the most beautiful monuments of the city.The staff is very is very helpful and polite and the rooms are very clean.

6.56.5

VB
Family with young children
Argentina, May 2009

We were three people, the third bed was very uncomfortable. It was a bed made of a sofa, it was hard to sleep 1 week in this place!. The clerk that worked during the afternoons and early night was extremely nice!!!

9.69.6

FD
Not Specified
Italy, May 2009

Posizione eccellente per poter visitare quasi tutti i luoghi di interesse della città.

7.17.1

PHIL RIGDON
Family with older children
USA, Apr 2009

The staff was great!!! The room reminded me of a motel 6 however so it was very over priced, but again, the staff made up for it so I didn't feel so ripped off. It is also in a great location for seeing some sites.

6.56.5

Florin Sobaru
Family with older children
France, Dec 2008

we hired a 4 places room for 3 people to have more space. We have got a 4 places room for the first night but there were many problems: heating dosen't work, a door stayed opened beacause a default, a heating radiator was leaking. After that we have got a 3 places room smaller than the first one with bad bed, having only shower... The WI FI internet link dosn't exist in alla the hotel. We payed the price for 4 places room i.e 450 euros the 3 nights the manager refused to make discount.

3.53.5

SW
Mature couple
United Kingdom, Dec 2008

We had a bit of a bad experience with the hotel - the reception staff were singularly unhelpful, the internet connection provided by the hotel only covered Italian pages and just froze when you tried to get into anything English. We were flying home on the day protesters blocked Stansted Airport and could really have done with some help from the reception staff, but they could not have been less helpful. We wanted to book a taxi to the airport but the receptionist said he was unable to do so but could organise a limo at a cost of 45€! It was a shame because the hotel is in a great location and could have been really good but the dilapidated state (large damp patches from the bathroom with peeling wallpaper) and cleanliness of the rooms (pull out the bedside cabinets at your peril!) really let it down. This is at best a good 2 star hotel, rather than a 4 star.

8.68.6

Valerie Fender
Mature couple
USA, Oct 2008

This was a very nice comfortable hotel in a great location. We will stay here again.

9.69.6

Lazzaro Cocco
Mature couple
Italy, Aug 2008

the Gallia hotel is very very good. I recomend that hotel for the beautifull position, s,.m.maggiore, colosseo and other it's very near. So, dont' forget to visit and living the excellent terrace.

6.76.7

KS
Mature couple
United Kingdom, Aug 2008

well located for acess to terminal/buses and for walking to historic sites

9.19.1

Theresa Ryan
Group
Ireland, Jul 2008

The Gallia hotel was ideally situated for sightseeing and for proximity to termini. Staff were efficient, helpful and friendly. Rooms were spacious and clean. Only problem was air conditioning was not working during my stay. However this was dealth with promptly with the provision of a fan. l have stayed in this hotel twice and would definitely book it again if travelling to Rome.

6.76.7

JS
Family with older children
Finland, Jun 2008

Good response for money, nice hotel. Except one of the reception clerks who were really tired for his work and pissed off whole time.

8.88.8

Alcides Aggio Sobrinho
Not Specified
Brazil, Jun 2008

In fact the Gallia were pipe problems and they sent me to Torino Hotel. So I rating the Torino Hotel above

6.26.2

Alastair Allen
Single traveller
United Kingdom, Jan 2008

The main problem is getting in late in the evening! The door is locked and there seems to be no door bell. You have to attract the attention of the staff at reception! Once in, I found the guy on reception to be rather unfriendly. OTOH, the guy on duty the next morning was OK. My room was small but clean and I had everything I needed. Very convenient location for Termini and all the main attractions.

7.07.0

Marie-louise Monteiro
Mother and son
NL, Jan 2008

The scent in the room was a bit unpleasant. Also there was a lack of information about tours. Finally being unable to make use of the internet was quite a disappointment.

3.03.0

Margaret O'Sullivan
Mature couple
Ireland, Nov 2007

The hotel is in a good location but it really needs modernisation and upgrading, everything in the hotel needs to be replaced, carpets, drapes etc. Our shower room also leaked when we were there and we told the front desk but there was no apology.

9.29.2

MP
Family with older children
Sweden, Oct 2007

We wanted somewhere close to the city centre and yet close to the Termini, for our flight transfer as our flight early. We found that it was just right.

7.77.7

AW
Family with older children
France, Aug 2007

The air condition was not working at all, and the complementary beed was with a vevy bad quality.

5.25.2

Wendy Roviero
Family with young children
France, Aug 2007

La climatisation de cet hôtel était en panne à notre arrivée nous avons dû changer d'hôtel le lendemain après une nuit passée la fenêtre ouverte !!!! Impossible de dormir les fenêtres fermées à cause de la chaleur et impossible de dormir les fenêtres ouvertes à cause du bruit. Par contre ils nous ont dirigés vers un autre hôtel le lendemain et nous ont payé le taxi pour nous y rendre.

3.13.1

Arthur Harman
Family with young children
United Kingdom, Aug 2007

The family room that we booked was infested with bed bugs and we had to move out at 3.00am to 2 twin rooms. The airconditioning was not working.

9.99.9

TC
Young couple
Monaco, Nov 2006

very well located to visit Rome very good buffet for breakfast very quiet rooms

7.17.1

AB
Heterosexual Couple
Luxembourg, Nov 2005

das Badezimmer roch ziemlich stark.

6.96.9

PW
Single leisure traveller
United Kingdom, Sep 2005

When I was looking on Venere for a hotel I read several comments about the bedrooms in Rome being small. And I now know exactly what they meant! I booked a single, so it was a real plus to get a double bed, however the room wasn't a lot bigger than the bed! One of the reasons I chose the Gallia were its room safes (I'd heard much about pick pockets in Rome and didn't want to be carrying much in the way of valuables around with me) so I wasn't too pleased that my room didn't have one (apparently it was away for repairs) or that I couldn't be moved to a room with one. Though the staff were very pleasant about it leaving my valuables in an envelope in a drawer at reception wasn't a high security alternative (although I guess it did give them the liability rather than me!). Putting that aside, overall I thought the hotel was good although in my opinion (and I speak as a regular business and holiday traveller) this hotel is rather more 3 star than 4 star. BTW - for those walking to the hotel from Termini (and it is easily walkable) don't rely on their map (its not the best) make sure you've got your own. The hotel is on Via Santa Maria Maggiore at the Piazza Santa Maria Maggiore end of the street - in fact its literally 10 metres off the Piazza.

7.97.9

MARK CARROLL
Heterosexual Couple
United Kingdom, Sep 2005

Good spacious room and bathroom. Hotel is a bit tired but the location between the station and the forum makes up for it. Ideal if you want a base to see the sights.

5.15.1

Eoin O'Connell
Not Specified
Ireland, Sep 2005

I booked a four star hotel, but I came away wondering if two of them had been stuck on temporarily, The window in the room wouldn't open, the air conditioning just made noise, The chair in the room was missing a leg, and the remote control for the TV didn't work.But it was clean.

8.18.1

Ian Evans
Single leisure traveller
United Kingdom, Jul 2005

I thoroughly enjoyed my stay in July. I will be taking my mother to visit Rome in October and have already booked our accommodation in Hotel Gallia. My only question is why the cost for two single rooms for three nights in July costs 600 Euros yet it costs 750 Euros in mid October? Either way, I enjoyed my stay and look forward to staying there again. I was particularly impressed by the friendliness, the welcome and the service given by the girl looking after the breakfast garden.

3.03.0

Hans Kiewiet
Heterosexual Couple
United Kingdom, Jun 2005

Do not go here! This is not a 4 star hotel at all. At best it is a 3 star, on the way to becoming a 2 star. The reception staff were unfriendly, unhelpful and badly trained. they think in problems, not solutions. The 2 rooms we tried had a list of deficiencies. To name a few: no safe, extremely dirty carpets, TV's not working or tuned in properly, bathroom fans did not work, shower doors just fell apart, Airco not working properly. The al fresco breakfast would be o.k. if the food and drinks would be sheltered properly from the heat and sun and refreshed regularly. At present it is not. A RIP-OFF.

7.87.8

John Graham
Family Group
USA, Apr 2005

A very pleasant property centrally located. Offsite parking within two blocks. The staff was available and moderately helpful. Spacious bath and good rooms.

8.88.8

BG
Not Specified
Germany, Jan 2005

Excellent nice hotel, if you want to stay there you should try to get room nr. 301 is was one of the most charming hotel rooms i`ve ever stayed. And it takes you just 20 sec. of walking to get to the best italian restaurant in rom.We ate there twice the food was great and the atmosphere was even better. I don`t remeber the name but look out for a piano.

8.18.1

Mark Reynolds
Heterosexual Couple
United Kingdom, Nov 2004

The Hotel was in a convenient location. The two criticicms I have are that the room did not have a bath which would have been useful and the reception staff at times could have been more friendly. When we were checking out for example, the employee was talking on his mobile for the whole time which was lacking in courtesy. Thank you for asking for my views.

5.75.7

Alexander Von Rosenberg
Heterosexual Couple
Germany, Oct 2004

Our room including the bathroom was very spacious and comfortable but very loud. Despite the airconditioning it was quite warm during the nights. The hotel advertises with four stars although it deserves only three stars. We enjoyed our stay, but would choose another accomodation for our next visit.

7.07.0

Jan-Pieter Oosterom
Heterosexual Couple
Netherlands, Oct 2004

We enjoyed our stay very much. Nice rooms. Only (minor)complaint is that we wanted to walk to a few landmarks and the people at reception were not very knowledgeable about Rome as a tourist city, sending us the wrong way. Overall, greatly enjoyed our stay there though.

5.75.7

JP
Heterosexual Couple
United Kingdom, Sep 2004

The rooms in this hotel are satisfactory, however the staff are as about as insolent you can get (maybe it me, should receptionists be smoking ? ). The breakfast if you can call it that is really not worth the extra as the food is mostly stale and one day obviously rotten. However if your just there to sleep it's fine just lock your door, our room door looked as though some one had kicked it in.

7.97.9

Cheryl Canonaco
Couple with children
USA, Aug 2004

We were overall very pleased with the hotel. The breakfast buffet offered something for everyone, and the waitress was very friendly and efficient. I would have only two suggestions. First of all, more detailed directions to the hotel should be included on the website. Also, the room we stayed in was advertised for a family of four. However, there were only beds for 3. The fourth "bed" was a pullout couch with a mattress so thin, that every time you rolled over you felt the supporting bars. My son ended up putting the mattress on the floor for the duration of our stay.

3.13.1

RUDOLPH GREEN
Heterosexual Couple
Spain, Jun 2004

we only stayd here for two nights as it was so dirty we found another hotel close by and left this one there is no need for a hotel to be this dirty breakfast was good and you get a good choice but this does not make up for the dirt,,,,sorry

1010

SS
Heterosexual Couple
United Kingdom, Sep 2004

The rooms were spacious, with an fabulous view. The staff were competent. Breakfast on the roof was excellent, as was the consistent cleanliness of the room. An enjoyable stay, one which we will hopefully be repeating.

8.28.2

Geoffrey Biggs
Family Group
United Kingdom, Aug 2004

We enjoyed our stay at Gallia which was conveniently placed for 15 minute walk to Colliseum. The staff were friendly and helpful and breakfast on the roof in the sunshine was very enjoyable. The mini bar might have been restocked a little quicker but the prices charged were quite reasonable.

7.47.4

ED
Single leisure traveller
Switzerland, Aug 2004

The hotel was fine, but two complaints: the room was too small for a four-star hotel; and the only english-language channel on the small TV was CNN. You need two or three more English-language channels

9.99.9

Tom Salpietra
Group of friends
USA, Jul 2004

When we arrived, we were told there was no room(3 double rooms) at this hotel and were provided taxi service to a sister hotel. It turned out the sister hotel (Pace Elvexia, another four star)was actually closer to the major sites with a beautiful rooftop garden that looked out across all of Rome. A bitter-then-sweet experience! Stay at the Pace Elvexia!

7.77.7

Cornelia Freund
Family Group
Germany, Jul 2004

The room could be in a better shape (showerboard did not close, AC was only on or off)The personal at the reception was very arrogant. But the rooftop and the brekfast were perfect. Overall we would go a second time to Gallia

9.89.8

Joanna Fowler
Heterosexual Couple
United Kingdom, Jul 2004

My boyfriend and I went to Rome for a long weekend and had a fantastic time. Found the hotel relatively easily after walking round the Santa Maria Maggiore roundabout and asking at the tourist information site! We were welcomed by the receptionist who got someone to take our bags up to our room. We were pleasantly surprised with the room. It was very clean, nicely decorated with a spacious bathroom. The beds were comfortable too not normally something you find in hotels!The hotel Gallia is just down a side street off of a roundabout where the Santa Maria Maggiore church stands so if you go for a walk and get lost you just have to look for the top of the church and you'll find your way back to the hotel! We had breakfast on the roof terrace every morning which was lovely, had a choice of cold meats and cheese, hard boiled eggs, cereal and fruit. The bar wasn't open during our stay but that didn't bother us. The hotel is not far from the Colosseum, the Roman Forum or the Trevi Fountain, all are within walking distance. On our last day our flight wasn't until 8.30pm so we asked if we could leave our cases somewhere safe and the hotel were only too happy to oblige. We loved Rome and will go back to see the bits we didn't get to see this time, and we would recommend staying at the hotel Gallia to anyone.

3.73.7

Marlon, Andrew Hakse
Not Specified
Netherlands, Jun 2004

price/quality is very poor. Personell is most of the times unable to speak English (or any other language but Italian). The employee at the receptiondesk was rude and did not make u feel welcome at all. Instead the feeling we've got was "u people should be glad, that u can stay at this hotel". a Training in client hospitality is highly recommended.

6.26.2

ME
Heterosexual Couple
United Kingdom, Jun 2004

Nice size bedroom but major problems in the bathroom. There was no bathplug, no bidet plug. Water and nasty stuff came into the shower basin from other places, which caused the shower to flood, so we could use only the sink on the first night. When we complained to the manager the next morning - by phone, he wasn't at the desk - he said the person who could mend everything was "ill". Then when we complained that we had had a ruined night, he said "well, if you don't like it you can go somewhere else". He insisted his hotel was not a 4-star hotel, it was a "3-star tourist hotel". His attitude was arrogance and rudeness. Plugs were provided after the first night but we did not use the shower. We were not compensated for our bad first night as promised. On this basis I would definitely NOT recommend this hotel.

8.18.1

Keiko Yamada
Group of friends
Japan, Jun 2004

We love this hotel; beautiful,staffs were polite but kind enough,lovely breakfast,quiet when window closed.We were so excited to see from the window of our room magnificent Basilica di Santa Maria Maggiore just next door.

4.94.9

JS
Gay Couple
United Kingdom, May 2004

The price of the room was very expensive in relation to what the hotel offered, the location was however quite convenient. The room was very clean, however, the air conditioning did not work, or the heated towel rail in the bathroom, and I thought that the bathroom was in quite a poor state of repair. The staff were very helpful and friendly, and the breakfast service was excellent.

7.17.1

KO
Single leisure traveller
USA, May 2004

The hotel is clean and relatively close to areas of interest. Rooms are very small, but then a friend of mine was staying in even smaller room and paying almost the same price.

9.89.8

Debra Fowler
Group of friends
Germany, Apr 2004

An excellent 4 star hotel in a great location near the railway station where all buses, trams and trains leave from for your daily sight-seeing,although Rome is small enough to walk to many places too. Gallia Hotel was clean, quiet and very well run. Staff were very polite and professional, albeit not overly friendly or chatty. The continental buffet breakfast was generous and a great variety, particularly what I've heard of Italian breakfast and what you often get in a hotel. The room was for Italian standards spacious, and certainly very well appointed. We had a little balcony and could open the doors for fresh air. The bathroom was great too. I travelled with a girlfriend and we thoroughly enjoyed our stay and would recommend it to others. It was fantastic value as I was able to get the last minute internet deal which knocked 40% off the standard rate. The hotel also arranged for a taxi to pick us up at the hotel, which worked perfectly. Being so close to the train station we caught the express train back to the airport, which saved us a bit of money too. Oh - and I loved Rome!

8.68.6

Adam French
Single leisure traveller
United Kingdom, Feb 2004

Lived up to all my high expectations. I also found it very well located - easy walking distance to Termini and Colosseum

5.45.4

MG
Single corporate traveller
Germany, Jan 2004

The price for a City as Rome is ok, but I would never rate this Hotel a 4 ****. IT`s more like a 3* Hotel.

9.29.2

TT
Heterosexual Couple
United Kingdom, Jan 2004

The hotel is in a great central location. It wasn't that easy to find, as there wasn't an obvious sign, as with some hotels. The rooms were great, breakfast great (no cooked). Only slightly negative point, is there's no bar.

8.48.4

OJ
Couple with children
France, Jan 2004

just few problems with water which has been polluted for 2 days because of the weather... not sure the hotel has any reponsibility in that.

8.18.1

Roberto Vrooman
Heterosexual Couple
USA, Dec 2003

This is my second stay. I requested a room with a tub. The facilities were generally good, with exception of leaking rusty water from the heating system, as well as having to run the tub twice in order to obtain water clean enough to bathe in. A lot of rust deposit causing water to be dark brown on first draw. Cleanliness of the room was not maintained to their usual standard.

8.28.2

RV
Heterosexual Couple
USA, Nov 2003

Overall I was pleased with the hotel. The private bath facilities were adequate. I believe that the breakfast buffet could be improved, ensuring that items are available for all guests.

9.99.9

Ivonne Hernández Cortez
Heterosexual Couple
Mexico, Nov 2003

Beautiful hotel, well located. Our room was big and we enjoyed our stay there. The only drawbacks: 1.- Please put a larger TV. 2.- The shower is veeeery small. If your soap falls you have a hard time getting it back.

8.48.4

John Barlow
Heterosexual Couple
United Kingdom, Oct 2003

Ideal situation for exploring the sights of Rome. Only stayed two nights and were out most of the time. Only disappointment - the bar was closed when we arrived at 11pm after an long journey! Had to venture out for a drink.

6.16.1

SD
Not Specified
Canada, Aug 2003

definitely not a 4 star - peeling wallpaper, dirty carpet, lamp was coming out of the wall & the shower door fell off!! maybe an okay 3 star. great location near the main train and subway station, and a great rooftop terrace.

8.18.1

Antonio Fellone
Heterosexual Couple
United Kingdom, Aug 2003

The hotel was nice and the staff friendly. The only problem was finding the place. The information provided on the reservation as to the location of hotel was useless (below): PROPERTY DATA Name : Gallia Address : Roma Email : Fax n. : Phone n. : After spending three hours and with the help of an Internet cafe, we eventually found the hotel and had a very nice stay.

8.18.1

DC
Not Specified
United Kingdom, Aug 2003

Clean & spacious air conditioned accomodation with welcoming staff. Hotel ideally located for nearby shops and termini. Excellent restaurants and bars located nearby and within easy walking distance of main architectural sites. An superb roof top breakfast area.

5.05.0

John Feeney
Not Specified
United Kingdom, Aug 2003

The Hotel Gallia is one of those '4 star' hotels that make this category almost meaningless in Italy. At best this is a weak 3 star hotel. The decor is awful and decrepit, the rooms are bizarrely laid out and the facilities are pretty poor. The location is fine though is certainly not special enough to warrant much of a premium. The photos on the webpage flatter this place to high heaven. I certainly was deceived. The price I was quoted on venere (€125) was more in the three star range so I wasn't that annoyed. However had I paid much more I would have been furious.

7.87.8

Mike Poole
Group of friends
United Kingdom, Jun 2003

The hotel was up to the standard expected and i really enjoyed the breakfast garden for quite late evening relaxing drinks and beatiful breakfasts. the staff were very helpful. the only problem I had was with a group of individuals (men) who decided to come in late and were very noisy on two nights.

8.98.9

Seamus Mc Dermott
Not Specified
Ireland, Jun 2003

This is a good spot, on top of the highest hill in room!, excellent view while eating breakfast. Close to most things and close to local transport. 5 min. walk from the Termini (be careful it could cost 30euro by taxi). Get the bus tickets from the stalls around the Termini - the machines don't work.

How to reach Hotel Gallia

By car
The hotel is easy to reach from the highway; take exit Settebagni from the Grande Raccordo Anulare and turn right on via Salaria in the Roma Centro direction. Continue in the Roma Termini direction until via Cavour. Go around the church Santa Maria Maggiore and you will find the structure.

By train
The hotel is 8 minutes walking distance from the Roma Termini railway station.

By airplane
The Rome airports are connected to the city with a comfortable highway. The Roma Ciampino airport is about 15 km from the hotel, and the Roma Fiumicino airport is about 30 km away.

Transport Services Hotel Gallia

  • Garage

Guests may avail of a reduced price garage located in the vicinity of the hotel.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in
: the rooms are available at anytime from midday.
Check-out: it is necessary to leave the rooms not later than 11 a.m.

INCLUDED/NOT INCLUDED IN THE PRICE
Parking in the garage costs between €15,00 and €25,00 per 24 hours. The price varies depending on the size of the car.
Breakfast is included in the price.

CANCELLATION POLICY
In case of no show or late cancellation, the first night will be charged. PREPAID NOT REFUNDABLE: YOUR CREDIT CARD WILL BE CHARGED FOR THE TOTAL COST OF YOUR BOOKING THE AMOUNT CHARGED IS NOT REFUNDABLE
You may cancel your reservation without penalty up until 2 days before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".