Hotel Champagne Palace - Rome

At all not satisfaing hotel: reception quite insufficent, too poor rooms in another building (dependance) without any confort (not telephone, not TV set, not frigobar, ...). Shurely not a four stars hotel, may be a three or less

Complessivamente discreto non super ma un'ottima qualità prezzo

My single room with breakfast was excellent value for a city centre hotel within walking distance of the Termini.

Room is to small, bathroom is without bidet, and shower has got any door. Employees are very boors and are not involved in your matter : they use to reply you ( when they did it) with just a little bit of sufficiency. when i dispacked my luggages at home i claimed to the hotel by phone and letter that i could not find a golden bracelet (i didn't) and no one were willing to help me. i have still waiting for a reply since one week.

Without fast interenet connection!!!

Bien que le mot palace soit de trop mais l'hotel beneficie d'une trés bonne situation; chambres propres bien insonorisées et climatisées mais petites pour deux personnes trés bon petit déjeuner en buffet

Impianto di condizionamento malmesso che causa sgocciolamenti in alcune camere tanto da impedirne la possibilità di utilizzarlo e ciò ha comportato per noi un cambio di stanza per l'ultima notte. Condizioni assai precarie dell'impianto anche nella sala colazioni, dove peraltro aveva seri problemi di funzionamento anche la macchinetta per la somministrazione di bevande calde tipo caffè e cioccolate.

1) Poor quality hotel for the prices that you are paying. 2)Poor staff response to issues you have in the hotel. 3)Small room compared to what was on the web-site. 4)Movement from the kitchen area at 7 o'clock in the moring very noisey in room 612. 5)No veiw from the window only looking on to a fire escape stairs 6)Poor quality shower facilities as the shower used to go hot then cold every five seconds which made it impossible to shower, plus the shower door was broken.

Sono rimasto molto deluso in quanto il tutto non corrispondeva a quello offerto nel sito internet.

OK hotel. Convenient location for station and sightseeing. Breakfast wasn't great - not sure how it got four stars!

Le stanze non erano insonorizzate. L'ascensore andava a singhiozzo. La serratura non funzionava bene. A colazione ho chiesto un caffè espresso che non ho avuto.

Ottimo rapporto prezzo/qualità un neo: mortadella a colazione

It is not a 4 star Hotel

Ottimo albergo,con camere non molto grandi,ma ben arredate e funzionali.La posizione è comodissima,a pochi passi dalla stazione Termini,sono arrivato dall'aeroporto di Fiumicino con il Leonardo Express e da li qualche metro a piedi per raggiungere l'hotel.Il centro storico è facilmente raggiungibile sia a piedi che con i mezzi pubblici.Bella la sala colazione al settimo piano,da dove si gode un bel panorama.Colazione semplice ma adeguata al prezzo pagato.Unica nota stonata la mortadella come unico affettato presente nel buffet.Gentili e professionali all'accoglienza,idem per la caposala colazione.Pur essendo in una zona molto caotica,nelle camere il silenzio è assoluto.E' già la seconda volta che soggiorno in questo albergo e ci ritornerò. Good hotel,in a great place,near Termini station,just few steps.Easy to reach by train from Fiumicino airport.The room was not too large but elegant and clean.The most important places in Rome are easy to reach.Breakfast was not too various,but good for the price that I paied.I'll come back there.

Venere price is very good. The breakfast was very poor: the food was at the lowest quality possible in Italy. Breakfast personnel not polite. Scarce maintenance. The corridor in front of my room was covered by air powder.

This is not a good property for the hot summer months. Air conditioning is insufficient for the hot Rome climate. Rooms are small; the breakfast is good; location near Termini is good.

I am so glad that i stayed in your hotel and i'll be staying many more times.

I was very pleased with the people who worked at the hotel. I found them to be very friendly and helpful in many ways. I also liked where we were located. We were near all the sites plus the train was so convenient.

We had booked in Champagne Palace but upon arriving they told us that the hotel was fully booked so they sent us to Champagne Palace Garden. So our review is for Champagne Palace Garden! We consider ourselves very lucky as Champagne Palace Garden appeared to us a far better hotel situated in a far better area of the city

Good value for it's location near the central station (about 5 minutes walk). The cheapest that we can find in Rome with 4-star level. Room is small but clean. Cold buffet breakfast provided. Would recommend it to all budget travellers.

The only blatant error the staff made was assigning us to a room that was already taken, so you could imagine our surprise when we walked in on someone in their room. The staff was good though. Location was OK, close to Termini, but far from everything else. Facility is nice and clean.

The hotel is located only a few minutes away from the trainstation and subway. 20 minutes walk to the center. Area around trainstation seems to be rough. The rooms are very clean and nice, just a little bit small. Althoug we stayed in the sixth floor - it was still very loud. Compared to the other hotels offerd on the web page (for Rome) - Champagne Palace was quiet cheap.

Nice clean hotel with friendly staff. Easy to find and great location. Only about a 2 minute walk from the main train station. During our stay we walked everywhere and it took roughly 15 minutes to get to all the major attractions. Fantastic value for money.

On the positive side this property is very well located. The hotel is clean and new. Everything looks very nice. The breakfast is very basic but served promptly in a very attractive rooftop room. For the most part the staff is friendly and helpful. I can forgive them the fact that they lost my reservation and I needed Venere to intervene and get me into the hotel. (Thank you) I can also forgive them the closet of a room they call a single. My bathroom was bigger than my actual room. I am not kidding! I cannot forgive them for the mini-bar charge, completely ignoring the fact that my room did not have a mini-bar! (Nowhere to put one). I especially cannot forgive them for not having hot water the last three days of my stay there (in December). Brrr! The hotel made no attempt to make it up to me in any way. Next time I am in Rome I will stay elsewhere.

When i first came into the hotel the man at the front desk told me that the rate was higher than what i booked through your website. through your website i was quoted 55 uros per night for a double. after showing the man my confirmation and copy of the rate that the web site comfirmed to me, he still insisted on charging me 77 euros. i told him that this was the rate i was given on the website and he said that it was not the hotels fault and that he would need to charge me 77 euros instead of 55 euros. needless to say, i only stayed 1 night and decided to stay at another hotel. very disappointing. i still have a copy of my confirmation sheet indicating the 55 euros that was confirmed by your company website. sincerely, maria gabriola