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Hotel Alcázar - Puerto Natales

3 star Hotel Puerto Natales

Manuel Balmaceda 722 - Puerto Natales

Price starting from CLP 29402
Alcázar is a lovely hotel opened in 2004 in Puerto Natales, since when it has been welcoming guests in the most pleasant and responsible way. Nowadays, it has 20 modern and luxurious rooms which are equipped with private bathroom, free wireless Internet, central heating, cable TV, and safe-deposit box. Besides, you will have the chance to enjoy our delicious buffet breakfast.

Additional hotel amenities include bar, coffee shop, laundry, complimentary wireless and wired Internet access, and if you need to store your luggage in the hotel, this property can offer you a storage room. For those who travel by car, free parking is available onsite.

Finally, a travel agency on the premises can organizes excursions to Torres Del Payne, Milodon Cave, Balmaceda and Serrano glacier, and Perito Moreno (Argentina).
Venere Guest Rating
Guest Rating 8.5 Excellent
Based on 15 hotel reviews © 2014

Very nice hosts, even with very limited English. The family room was very comforta...

Venere Guest, Australia
Read Venere Reviews

Check Availability at Hotel Alcázar

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

 NEW! Family hotels and special rates for kids


Breakfast at Hotel Alcázar

A free continental breakfast is available between 6:30 AM and 10:00 AM.

Hotel Facilities at Alcázar

  • Business Center
  • Meeting Room
  • Bar
  • Cafeteria
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Concierge
  • Luggage room
  • City tour
  • Room service - limited hour
  • Entire property is non-smoking
  • Laundry room
  • Massages
  • Internet/Email services
  • TV Lounge
  • Free parking

Know before you go

  • A resort fee is included in the total price displayed.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in: between noon and midnight.

Check-out: before 11 AM.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

City tax and/or any other fees charged by the hotel

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Alcázar is also known as

Hotel Alcazar
Alcazar Hotel Puerto Natales











Alcázar Hotel reviews

10 Outstanding!
  • June 2012
  • Venere Guest
  • Single traveller
  • USA

This place was fantastic. From the moment they picked me up at the bus stop, the family staff were friendly and welcoming and helped me to arrange all of my tours with their in-house travel agency. The breakfast was delicious--hot, fresh bread and coffee-- I wish I could have brought their homemade plum jam home with me. Yum! As for the room, all was clean, comfortable and nice, and despite what other folks have said, I really enjoyed the location. Just far enough out of town to avoid the crowds but just a 10 minute walk to everything you need. Check it out!!

10 Outstanding!
  • September 2010
  • Venere Guest
  • Single traveller
  • USA

is an excellent hotel, very well attended, good tourist information, a restaurant on site, modern laundry. Highly recommended

9.7 Outstanding!
  • April 2009
  • Venere Guest
  • Family with older children
  • Netherlands

We zijn erg tevreden over dit hotel. Het is schoon en het personeel is erg vriendelijk en behulpzaam. De kamers zijn groot, schoon en goedkoop. We hebben twee keer een boot en een bus gereserveerd bij de eigenaar van het hotel, waarop hij zelf naar het centrum reed en de kaarten heeft opgehaald. Hij vroeg hier geen extra geld voor. Daarnaast heeft hij ons op een keer vroeg in de ochtend (gratis) naar de haven gereden, zodat we geen taxi hoefden te nemen. Ik kan dit hotel van harte aanbevelen.

9.9 Outstanding!
  • April 2009
  • Venere Guest
  • Single traveller
  • Chile

VERY PROFESSIONALI wanted to visit patagonia and its sorroundings, I found Hotel Alcazar in Internet and I travelled, It was incredible wonderfull, they organized all my tours; to Torres del Paine, Navegation to the Balmaceda and Serrano Glaciers, also To Perito Moreno and Calafate in Argentina. its was great at very good prices.The Hotel has a very good location, the place  is safe and beautiful, I really recomend the hotel.

7.9 Good
  • February 2009
  • Venere Guest
  • Family with young children
  • Argentina

The bathroom was very little.

6.5 Fair
  • November 2008
  • Venere Guest
  • Couple
  • Australia

We stayed in Puerto Natales for 1 night at Alcazar. The hotel is fairly basic. Our room was small but comfortable. There was free internet access. Bathroom was tiny. Everything worked. It has a feel of renting a room in someone's house rather than like a hotel. Breakfast was very spartan with juice, cereal and few cheese slices and ham. The place is about 10-15 minutes walk from the town centre. Our room was near the road so we could here the road noises although there was not much traffic.

8.0 Very Good
  • January 2008
  • Venere Guest
  • Single traveller
  • Sweden

Very good, but no knowledge in English.

7.2 Good
  • January 2008
  • Venere Guest
  • Couple
  • Israel

a really nice and cozy hotel. the only big disadvantage is the location which is far from the town center (although it's a small town, so it's ONLY 10 minutes of walking....). all in all, a very nice place to stay!

8.1 Very Good
  • February 2013
  • Venere Guest
  • Couple
  • Australia

6.1 Fair
  • January 2009
  • Venere Guest
  • Couple
  • Italy

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Reviews in other languages
9.9 Outstanding!
  • February 2012
  • Venere Guest
  • Single traveller
  • Chile

8.1 Very Good
  • January 2009
  • Venere Guest
  • Group
  • Italy

8.8 Excellent
  • February 2013
  • Venere Guest
  • Couple
  • Austria

8.4 Very Good
  • April 2008
  • Venere Guest
  • Couple
  • Germany

Alcázar Hotel reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

Alcázar offers 18 guest rooms with free local calls. TVs with premium cable channels offer entertainment at the end of a long day. Business travelers will have access to free wireless high-speed Internet access as well as complimentary newspapers and phones during their Puerto Natales visit.

A good night's sleep in supportive Tempur-Pedic mattresses with premium bedding will have visitors waking up refreshed and well-rested throughout their holiday or business trip. Private bathrooms are outfitted with shower/tub combinations and rainfall showerheads. Minibars and coffee/tea makers are supplied in each room to facilitate basic travel needs.

A turndown service is available. Microwaves, irons/ironing boards and hair dryers can be provided on request.

Accommodation Services

  • Telephone
  • Mini bar
  • Coffee and tea maker
  • Ironing facilities on request
  • Hairdryer on request
  • Cable TV
  • Wireless Internet access
  • Dial-up Internet access

How to reach Alcázar Hotel

By car
We are located 2 blocks from the new bus terminal in Puerto Natales, you can walk in 5 minutes by car in 2 minutes .-

Distances from Hotel Alcázar

Plaza de Armas - 0.9 km / 0.6 mi
Cueva del Milodon - 16.3 km / 10.1 mi
The preferred airport for Alcázar is Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 180.7 km / 112.3 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hotel Alcázar

  • Free parking