Ventana Prague

Hotel Ventana - Prague

Hotel: 5 stars

Praha 1 - Celetna 7 - 11000 Prague

Double room from

€ 145 (Tax included)
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  • Average guest rating:
  • Angela has stayed here and says:
  • Cleanliness of rooms
  • Quietness of rooms
  • Spaciousness of rooms
  • Quality of service provided
  • Hotel surroundings
  • 9.69.6
  • 9.49.4
  • 9.79.7
  • 9.49.4
  • 9.89.8

 ‹‹ The greatest thing about this hotel is its location. It's about 20 steps to the Old Town Square and right beside the Tyn Church. We spent 5 nights and...››

12 Aug 2009 read hotel reviews

About Hotel Ventana

hotel front view Hotel Ventana hotel front view The Ventana Hotel is located in the heart of Prague, providing generous privacy and luxury with all the services of a five star hotel.

Due to its convenient location, all main tourist attractions are easily reachable on foot.

This deluxe hotel, a former residential building located on prestigious Celetna Street, was opened in August 2004. The hotel lobby is a magnificent space of Italian marble, original paintings, a dramatic crystal chandelier, and unusual art objects.

Behind a beautiful facade with its own private and discreet entrance lie the most contemporary spacious rooms and suites, ideal for business or leisure travellers alike. Discover award-winning marble bathrooms with Philip Stark faucets and bathtubs.

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Location of Hotel Ventana, Prague

  • Hotel Ventana Praha 1 - Celetna 7 Prague

    City Area:Staré Mesto (Old Town)

  • Prague area: Staré Mesto (Old Town)

    Position of the zone in the city

  • Prague orientation map

    General map

Perhaps the hotel's best attribute is its perfect location. Just steps away in this chic neighbourhood in the heart of historical Prague, you will find the Old Town Square with its famous Astronomical Clock. From here it is only a few minutes walk to the medieval Charles Bridge and Kampa - a charming district known as Prague's Venice.

A pleasant stroll across the square will take you to the magnificent Church of St. Nicholas, or Paris Street with its famous fashion stores. It is easy to get to bustling shopping and entertainment areas that offer travelers unique boutiques, lively cafés and the cosy ambience of one of Europe's most beloved cities.
DISTANCES
From the airport: 20 km.
From the main railway station: 2 km.
From the Mustek underground station: 500 metres.

Rooms at Ventana

Hotel Ventana guest room deluxe double room All 29 rooms are equipped with individually controlled air-conditioning, direct dial telephone, satellite and pay TV as well as Internet access.

The Deluxe rooms (with a king bed or twin beds) and Superior rooms (with a king bed) feature Pierre Cardin curtains, marble or mosaic bathroom with Philip Stark faucets and bathtub, tailor-made Italian furniture, views of King's Row, Tyn Cathedral, or Old Town Square.

  • Air conditioning
  • Baby cots/cribs available
  • Desk
  • Dial-up Internet access
  • Direct dial phone
  • Electronic safe
  • Extra beds
  • Facilities for disabled people
  • Hairdryer in each room
  • Heating
  • High speed Internet access
  • Individually controlled air conditioning
  • Ironing facilities on request
  • Kitchen
  • Mini bar
  • Non-smoking rooms available upon request
  • Pay-Per-View
  • Radio
  • Rooms with view available
  • Safe
  • Satellite TV
  • Telephone
  • Telephone in bathroom
  • TV
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Breakfast at Ventana

A buffet breakfast is served daily from 7 a.m. until 11 a.m. in the library, where guests can enjoy a view of the Týn Cathedral illuminated by the early morning sun.
The breakfast menu varies from day to day and according to the season.

Hotel Facilities

  • Access for disabled
  • Air conditioning
  • Credit card accepted
  • Currency exchange
  • Dogs allowed
  • Entire property is air conditioned
  • Groups welcome
  • Laundry service
  • Lift/elevator
  • Pets accepted
  • Room service - limited hour
  • City guide
  • City maps
  • City tour
  • Concierge
  • Front desk - 24 hour
  • Front desk - fax service
  • Front desk - safety deposit box
  • Luggage room
  • Multilingual staff
  • Newspapers
  • Tourist information
  • Secretarial service
  • Bike rental
  • Garage
  • Limousine service
  • Rent a car in the hotel
  • Shuttle service from and/or to the airport
  • Shuttle service from and/or to the railway station
  • Baby sitter
  • Play Area
  • Reading lounge
  • Lounge bar
  • Restaurant
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Hotel Reviews Ventana

1010

LK
Group
Norway, Sep 2009

The hotel, staff, services and surroundings was excellent! We will definitly stay there the next time we're in Prague also.

1010

Angela Mynatt
Not Specified
USA, Jun 2009

The greatest thing about this hotel is its location. It's about 20 steps to the Old Town Square and right beside the Tyn Church. We spent 5 nights and booked a great rate from Venere which, combined with the 4% discount code brought our rate to 94 Euro per night in the bigger deluxe rooms. The hotel is not drop-dead gorgeous, but it is high quality with some modern touches like the glass/chrome elevator that goes through the middle of the stone spiral staircase. Our room was big and quiet with two big windows and lots of closet storage space. The bed was 2 doubles joined to make a King which was OK, but I'd rather have just 1 big mattress. The bathroom was big with heated marble floors and a big tub/shower. The breakfast was big with fruits, cereals, breads, hot fresh croissants and pastries, sausages, scrambled eggs, fried eggs, cheeses and various juices including champagne. It started at 7:30 and went on until around 11:00 - plenty of time to grab something to eat. All of the workers we encountered were very nice and spoke several languages including perfect English. We booked a tour to Terezin through the front desk. For 2 adults + 2 students the price was around 4200 CZK...I think that may have been a little steep. We used Prague Airport Shuttle http://www.prague-airport-shuttle.com to/from the airport. We later found that they also do tours to Terezin and other places. Our driver from the hotel back to the airport was actually the owner who is a transplanted American and very nice. This makes our 2nd trip to Prague and both times we've used this service. We had a huge safe where we stored our passports, credit cards, laptop. It was big enough to accomodate everything. We actually left a few Crowns lying around the room, but none were ever taken.

8.78.7

Brian Stein
Mature couple
USA, Jul 2009

Great hotel in a perfect location

9.49.4

CG
Family with young children
Germany, May 2009

We stayed in a loft room which was wonderful. The extra space was the perfect thing since we were traveling with our 3 year-old. Outstanding location.

9.99.9

MM
Mature couple
Italy, Jun 2009

Reception staff exceptionally helpful, well equipped rooms, excellent continental breakfast. Ideal location in the centre of the old town but in a quiet enclave.

9.39.3

OF
Single traveller
Norway, Apr 2009

My first visit to Praha.Ventara is a very nice hotel only 100 meters from Stare Mesto. I can recommend De-Luxe double rom.

1010

Sophio Altunashvili
Young couple
Georgia, Apr 2009

Excelent location, very,very good service, employees are very friendly, they give all the information that tourist needs. Breakfast was good and especially I liked the view from our window. Excelent hotel, with excelent staff!!!

9.39.3

MO
Mature couple
United Kingdom, Mar 2009

An excellent, comfortable, well-positioned hotel, with very friendly and helpful staff. Only two quibbles. First, our "double" bed was in fact two singles with single duvets. We discovered too late to know whether it could have been changed. Second, the coffee at breakfast was nearly undrinkable, but since this seemed to be true throughout Prague we won't blame the hotel! (breakfast otherwise was good with excellent fresh bread and fruit.

9.99.9

Caroline Rennie
Family with older children
Switzerland, May 2008

Lovely hotel, splendid service, wonderful breakfast, and superb location. You cannot do better than staying here. Our ages varied from 30 to 70, and we all loved our stay. Would recommend this hotel unstintingly.

9.99.9

KW
Group
USA, Sep 2008

absolutely fabulous hotel!! wonderful staff. very helpful. beautiful rooms. relative to prices elsewhere in town - worth it! would recommend to anyone who asks!!

9.99.9

Morten Foss
Mature couple
Norway, Aug 2008

High quality and perfect location.

8.88.8

CY
Young couple
Hong Kong, Jun 2008

My wife and I both like this hotel very much. It is very convenient, extremely close to Old Town areas. Everything is within walking distance. But when going back to the room, it is quite and personal. The room is very spacious. The breakfast is excellent, with choices of cereals, pastries, and fruits. Definitely will recommend to anyone who is going to Prague.

9.89.8

CR
Family with older children
Switzerland, May 2008

An outstanding hotel with lovely, helpful staff, incredibly prompt service, and a familial feel. We would recommend this hotel unconditionally. Superb location, splendid rooms, ample and delicious breakfast and a highly original (in the wonderful sense) elevator. It was a perfect stay.

9.49.4

JM
Young couple
United Kingdom, Jan 2008

Fantastic location, lovely room (we had a deluxe double which was enormous had and a view of the old town hall from the window), friendly service, nice breakfast. We got them to arrange the pick up from the airport which was also fine. Couldn't fault it.

9.79.7

CH
Mature couple
United Kingdom, Nov 2007

Our room was huge and beautifully furnished, service excellent, breakfast lavish, staff very friendly and helpful, location couldn't be more central but still quiet. Wonderful value for money.

6.46.4

GB
Mature couple
United Kingdom, Oct 2007

A good hotel and excellent location but ... Unfortunately we were allocated an 'attic' romm with a steep stairway from a sitting area to the bedroom As older people we would prefer not to have accomodation on two floors and no view or natural light apart from skylights. We paid for a superior room and this was certainly not superior for us. The room would suit people staying with children who need two sleeping areas but it is entirely unsuitable for older couples. I also wonder why hotels who receive significant numbers of guests from the UK have only US news channels. Prague is a delightful city, full of interest and culture and we will return again and to this hotel if we could have a superior room with a view!

8.68.6

Amanda Hurd
Mature couple
United Kingdom, Oct 2007

I loved the hotel, the room was spacious and nicely decorated. The only niggle I have is that our room was only half-cleaned after our first night; the bed wasn't made, the sink wasn't cleaned, but a chocolate was still left by the bed, and the bins were emptied, which seemed a bit odd. At these relatively expensive prices, I expected more. The breakfast was good, and the dining room very pleasant and a nice place to have a drink in the evening. The bar man recommended us some books to look at from the bookshelves and the service in the bar was very good. All the reception staff spoke excellent english and were very helpful.

1010

PA
Not Specified
Ecuador, Sep 2007

great Hotel, I really enjoyed staying with them

1010

JIMMIE DEARMAN
Young couple
USA, Sep 2007

You can not beat the location of this Hotel. If I went back I would have the Hotel car service meet me at the trian station. I loved the free internet access in the room, it came in handy to look at train schedules and etc. We had a basic room, not the loft and it was still plenty of room. Nice touch with the heated bathroom floor. The breakfast was very good; fruits, juices, eggs, meats and many more items. Only wish I could have had a hotel like this for the rest of the cities I visited. Enjoy! Jimmie

9.09.0

BR
Young couple
Italy, Aug 2007

Excellent location, next to the main square of the tower clock, view on Tyn's Cathedral. Lovely rooms, especially those on the 5th floor, with double floors and terrace. Good service. Wonderful breakfast. Be aware of the lift...it seems to be a little bit old... Don't try to reach the hotel by car...it's impossible: leave your car near Powder Tower and ask the concierge to park it for you.

1010

Alan Bailey
Young couple
USA, Jun 2007

One of the best places to stay in Prague. Right off the most beautiful square in the city.

9.29.2

Mark Adams
Single traveller
USA, Aug 2007

Very friendly staff. Large room. Superb location

9.99.9

MARIA VAZQUEZ TELLEZ
Family with older children
Mexico, Jul 2007

The location of the hotel couldn't be better. The staff is really kind, from the nice desk clerk Richard to all the restaurant team and the housekeeping. Always aware of what could we need, they maked us feel great. Worth every dollar that we spent there. The rooms are spacious and inmaculate. Definitely I will stay here in the next visit to Prague.

1010

Timothy Johnson
Mature couple
USA, Mar 2007

Location is first rate, rooms and baths are large and well appointed. Service excellent. Wonderful breakfast, great restaurants near by. Prime location near the Market Square but very quiet. Truly a superior hotel in every respect. Excellent value. We would return to Ventana (and Prague!) at any opportunity.

1010

Gary Mann
Group
United Kingdom, Feb 2007

A thoroughly enjoyable and relaxed stay. The staff at Ventana are highly professional and welcoming. The rooms are large, warm and very comfortable. The location is one of the best in Prague and you can walk to numerous restaurants and cafes within 5 to 10 mins. Most of the major sight seeing is accessible on foot from the hotel and I would recommend the Estates Theatre for an evening event, about 5 mins walk away and the Tyn church next door. Breakfast was always an event to look forward to, with a glass of bohemian sparking for those who wished. The bar prices are also very acceptable. We also used the hotel taxi service there and back. I’m sure there are cheaper ways to get to the hotel, though who wants the hassle on arrival and departure. They whisk you straight to the hotel in comfort and style and then you can get onto the serious business, enjoying Prague! I’d especially like to thanks the hotel for making my wife’s birthday, a day to remember. A very special touch.

9.49.4

SC
Mature couple
Italy, Feb 2007

excellent location * well furnished and large room

9.49.4

Shirley Stutz
Mature couple
Canada, Jan 2007

My husband and I thouroughly enjoyed our stay at the Ventana in January. The hotel was perfectly located and the staff were very helpful. Great apple strudel too! On our final day in Prague, we were due to fly out at midnight. The Ventana allowed us to delay our checkout until 9 P.M. without any extra charges.

1010

Eric Haywood
Mature couple
Ireland, Jan 2007

Fantastic on all fronts. Staff went out of their way to return (across borders) precious jewel left behind. Only drawback: marvellous surroundings. Would have liked to have more time to enjoy actual hotel! Will return.

9.99.9

Kate Meaden
Not Specified
United Kingdom, Feb 2006

Fantastic hotel! So much for the people being sombre,we met great ,friendly people everywhere.Especially fabulous was Michaela at breakfast in the hotel. She's reason enough to recommend this hotel. Great location. Great hotel. We got a free upgrade to a split level suite, and the room was fantastic. Would happily stay here again. A real find.

9.29.2

Elizabeth Bigos
Young couple
United Kingdom, Mar 2006

i went with my boyfriend and we loved every minute of it the staff were so friendly.the rooms are gorgeoous, we had a split level room with balcony it exceeded our expectations. the surroundings were lovely not too far from the shops, in the middle of everything.

9.09.0

Franco Perale
Not Specified
Italy, Dec 2006

We spent two nights at is excellent value hotel. Location, atmosphere, breakfast, friendliness and professionality were superb. Good selection of books in the library. Public spaces are commensurate to the number of rooms. Definitely recommended for a leasure stay.

9.89.8

MD
Mature couple
France, Oct 2006

impossible to find a better situation. moderate prices. the view and the room for breakfast is superb. very kind staff and excellent breakfast.

9.89.8

PT
Young couple
Italy, Nov 2005

We had a fabulous stay. The hotel is an excellent value in terms of quality, and the location can't be beat. We would definitely stay here again.

9.29.2

Bronwyn Monk
Single traveller
Australia, Oct 2006

I booked the Ventana based on previous visitors' comments and I was not misled. The rooms are modern, elegant, well equipped and spacious, the location excellent and the staff friendly and well-trained. The included breakfast was very impressive and it was delightful starting each day with some Czech "champagne" and orange juice, a lovely touch. The library and bar "specials" make a pleasant end to a long day of walking over the city especially for a single female. The hotel only lacks a restaurant but there are many very close-by at every price level. Thoroughly enjoyed my stay and considered it great value for money.

8.58.5

DS
Mature couple
United Kingdom, Sep 2006

1st visit to Prague. Hotel right in the heart of the town. perfect for all facilities everything in walking distance, though you need decent shoes to cope with the cobbles. Avoid group walking tours, especially around the castle, Loretta and chuches, they are oversubscribed!

9.99.9

Bryan Cohen
Mature couple
USA, Sep 2006

Location could have not been better! On the old town square - make sure to be there on a Sunday to enjoy the market - Incredible music all over - try the WOW THeatre down the street- fun black light theatre. Food was great - Service was great Be careful if you have a problem with steps - the rooms on the 4th floor often have steps to the bedroom - for us that did not work - and we were graciously moved - Only major problem was we had a car - the maze of Prague with one way and pedestrian streets made getting to the hotel truly for us impossible - I ended up walking the last 4 blocks and the porter came and got the car and drove it to the hotel - Service again was awesome - Worth every cent

1010

Joanne Mitchell
Young couple
United Kingdom, Aug 2006

The hotel was one of the best we have stayed at. The staff were very friendly and extremely helpful. The location was second to none with fantastic views of the old town square. We were celebrating our 10th wedding anniversary and we were given a free upgrade to a loft suite. I would recommend getting lost in the streets of the old town as we found some amazing little back street restaurants we had a 3 course meal with 4 glasses of wine each for approx £22. One restaurant that came highly recommended by the hotel was in the old Tower the restaurant is set on 2 floors of an old beld tower - the bell is still in place in the centre of the restaurant. A wonderful city and an excellent hotel we would thoroughly recommend it.

1010

Jeffrey Brown
Mature couple
USA, Jul 2006

The only reason I rated all categories of the property 10 is that there isn't anything higher. Great location, great people, great room, great breakfast.

9.89.8

AP
Single traveller
Thailand, Jun 2006

I take couple of trips to Europe a year and pay a range of EURO 150-650 a night, depending on where and the occasion of the trips. This hotel is the best deal of the year.

1010

Emmet Monaghan
Not Specified
USA, May 2006

A small, exquisite hotel in an excellent location, next to "Old Town" square. Rooms, employees, breakfast (included in price) all exzceeded our expectation. Wouls stay again, without question.

8.98.9

Paul Ward
Single corporate traveller
United Kingdom, May 2006

I had the good fortune to have to find an alternative to the preferred company hotel as it was fully booked.What a lovely find the Ventana was. Excellently situated,gorgeous rooms and a friendly attentive service provided by all. Will certainly return given the chance!

8.98.9

Eileen Sparling
Heterosexual Couple
United Kingdom, May 2006

WE were delighted with the Ventana and would certainly recommend it to our friends!! Room, breakfast and position were ideal, and the staff couldn't be more helpful and pleasant. Well done Ventana.

9.29.2

Billy Deal
Heterosexual Couple
USA, Apr 2006

I was a bit apprehensive when I booked the Ventana on Venere because I hadn't seen any references to the hotel on any other booking service or in any guide books. I chose the Ventana because of the positive reviews from other users, because it was relatively new, and the location sounded ideal. My choice was perfect. If you are going to Prague, the Ventana is the ONLY place to stay. The hotel is wonderful, so clean and sparkling,the staff are unbelievably attentive, and breakfast is terrific. If I am ever lucky enough to return to Prague (a wonderful city), I wouldn't consider staying any place but the Ventana. Thank you, Venere and Ventana, for a great trip.

9.99.9

Uli Leuenberger
Single leisure traveller
Switzerland, Mar 2006

Staff very friendly. Hotel seems to be newly refurbished. My room was under the roof on two levels with a steep stair between them. Windows showing mainly the sky only. Inside very comfortable and furnished to the latest standards. Beautiful bathroom. Location of the hotel could not be better a few steps from central square and tourist sites yet very quiet. Excellent breakfast buffet. To be recommended.

9.99.9

Giles Rickards
Heterosexual Couple
United Kingdom, Feb 2006

This is our second time booking though Venere.com; both times have been excellent. Hotel Ventana Prague, is in an excellent location just off the Old Town Square in a beautiful building. Our De-Lux room was on the 4th floor with a living space, sofa, TV, minibar and free internet access (if you've got a laptop); the stairs go up to a balconied bedroom which look over the living area. The bathroom was large with a heated floor and glamorous lighting although generally, the fourth floor rooms have no real views - just skylights. The hotel is very modern, comfortable, clean and tastefully decorated which makes it feel very luxurious. We felt the breakfast buffet was very good with plenty of toast, croissants, juices, cold meats (!) and cereals etc. Prague generally is known for rip off taxi drivers so we arranged airport tranport through the hotel. They do add 19% to the cost of the taxi but is well worth it as it avoids awkward negotiations on arrival at the airport (so thats about £4 EXTRA each way)we figured that if were were going to be overcharged, best give it to the pleasant hotel staff instead of a street cabbie. The taxi is infact a small limo which is new, clean and very smart. We were thrilled with the hotel as well as Prague and we will definately return to both - and book through Venere.com

8.98.9

François PUECH
Heterosexual Couple
France, Feb 2006

Best place for a romantic week-end in Prague.

9.49.4

Marzia De Giacomo
Heterosexual Couple
Italy, Feb 2006

L'hotel ha una posizione centrale ma offre tranquillità e quiete. La mia camera loft deluxe era ampia e dotata di ogni confort. Bellissima la libreria e eccellente la prima colazione. Anche il servizio e l'accoglienza sono stati impeccabili. E' un hotel da consigliare a chi ama il lusso raffinato e non ostentato.

1010

John Stirk
Heterosexual Couple
United Kingdom, Jan 2006

This hotel was excellent. From the heated bathroom floors to the excellent service we enjoyed staying here a lot. The breakfast was very good and when we asked for pancakes they were made even though they were not officially available. Also, you cannot find a better location in the old town. Staying here was an excellent experience. Highly recommended.

9.99.9

Harry Murphy
Heterosexual Couple
Ireland, Jan 2006

staff fantastic and really pull out all the stops fantastic

1010

George Allen
Heterosexual Couple
United Kingdom, Dec 2005

Hotel ventana is a jewel. We had a wonderful time there and if we return to Prague it would be the place to stay

1010

Kari Christensen
Heterosexual Couple
Norway, Jun 2005

A very, very nice hotel. The best I have ever stayed on and a good choice if you want something special. Something to recommend.

9.89.8

BC
Heterosexual Couple
Slovakia, Nov 2005

I have nothing bad top say about this hotel. The breakfast was amazing, the rooms were beautiful, the service was fast and accomodating. They even had champaign and strawberries for breakfast. Nice touch.

9.99.9

CO
Heterosexual Couple
Japan, Nov 2005

Anything else, located in the very heart of the beautiful old district! With good breakfast, friendly and capable staff, we definitly stay this hotel next time.

9.79.7

Page Morrison
Not Specified
USA, Oct 2005

This was one of the nicest rooms we've ever stayed in both in terms of appearance and location. We had a spacious suite, with high ceilings and double paned windows that opened out with a view of the Old Town Square. The bathroom was large and well-appointed, and the furnishing were comfortably contemporary. Breakfast offerings included breads, fruits, cold meats, eggs, and yogurt served in a comfortable paneled "library." The front desk people were polite, but as seemed to be the case everywhere in Prague, provided what was required but nothing more. Nevertheless, I would heartily recommend this hotel, still an undiscovered gem as its fairly new. Unlike the rest of the hotels crowding the Old Town, this one, set back about 50 yards, was quiet, felt empty, and was like an elegant oasis welcoming us home.

9.29.2

David Hagger
Heterosexual Couple
United Kingdom, Aug 2005

Excellent room, very clean and spacious. Breakfast also excellent. Very welcoming staff.

9.29.2

FL
Family Group
United Kingdom, Aug 2005

Really good, would highly recommend it.

9.99.9

JP
Heterosexual Couple
United Kingdom, Aug 2005

All positive reviews I had checked before our stay were completely accurate. An excellent hotel in every respect, in perfect location. Would recommend and return again.

9.69.6

JK
Heterosexual Couple
Finland, Mar 2005

We stayed at Ventana for three nights and enjoyed the visit completely. The staff is very kind and helpfull, rooms nicely decorated and the location is brilliant!

9.89.8

David Morritt
Heterosexual Couple
United Kingdom, Mar 2005

Excellent hotel...hard to fault anything. Unobtrusive but attentive and professional service. Fantastic breakfast!! Would recommend to anyone.

9.99.9

AS
Heterosexual Couple
Ireland, Feb 2005

Very good hotel that is extremely close to the old town square. Great location would recommend to anybody

Transport Services Hotel Ventana

  • Bike rental
  • Garage
  • Limousine service
  • Rent a car in the hotel
  • Shuttle service from and/or to the airport
  • Shuttle service from and/or to the railway station

Guests can use a garage at reduced price, located next to the hotel.
The hotel offers a transfer service from the airport with the hotel's limousine for a maximum of 3 people, subject to charge.

Hotel Policies

METHODS OF PAYMENT
Venere.com does not debit your credit card for your reservations. You will be asked to insert your credit card details which will be sent to the property only as a guarantee of the reservation. The bill will then have to be settled directly at the hotel. In case your chosen hotel needs a deposit, this information will be included in the "Cancellation policy" section and the deposit will have to be settled directly with the pre-selected property. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE". In this case, the total amount of your stay will be charged to your credit card by the hotel at the time of booking.

CHECK-IN & CHECK-OUT
Check-in:
the rooms are available at anytime after 2 p.m.
Check-out: the rooms must be vacated not later than noon.

INCLUDED/NOT INCLUDED IN THE PRICE
Parking in the nearby garage is not included and costs €20,00.
Pets are welcome for an additional fee of €10,00 per night.
Transportation from the airport with the hotel's limousine is not included and costs €32,00.
Information and prices concerning car rental can be obtained at the reception.
Breakfast is included in the price.

CANCELLATION POLICY
Cancellation policy: All individual reservations cancelled up 24 hrs prior to the arrrival are free of charge. Cancellations can be confirmed in writing only. In case of a late cancellation ( or No Show ) we charge 100% of the first night.
You may cancel your reservation without penalty up until 1 day before your arrival date, by accessing the Your Reservations page. It is not possible to cancel your reservation if you selected and booked a room indicated as "PREPAID/NOT REFUNDABLE".