Hotel Diana Pompei - Pompei

The staff were excellent - every one of them. They were very helpful, competent, and friendly. We did not enjoy the room at all. It's very closed in, and the furnishings are cheap. It had a smell of being smoked in. The bathroom was fine.

A very good visit. Lovely staff. Being close to railway station and excavations was a real plus. Also helpful that the hotel sent mail alerting me to the different railway stations

Location was great, very close to train station and the ruins. Room was on the smallish side but was very clean. Lady at reception was very helpful and friendly.

After a less than happy experience at Naples, we were delighted by the welcome we received at Hotel Diana, and very grateful to them for sorting out a booking problem that we had further down the line. The service and helpfulness was beyond expectations, and restored our faith in Italian hospitality.

Very clean, modern and a comfortable bed. The staff were friendly and helpful at all times. The garden area is particularly attractive. The only drawback for us was the smallness of the room, but otherwise this hotel is good value.

Very nice staff good service and smiles all the time.

The family and staff are wonderful. They made us feel very welcome and went to great lengths to help us. The position in Pompeii is convenient to drive to and is only a 10 min walk to the ruins. The self guided tour of the ruins purchased at the hotel was well worth while. The room we had was recently refurbed with beautiful fittings. The bathroom and bed room were both of european sizing but very adequate. The special feature of the Hotel is the orange grove courtyard perfect for a book or the afternoon coffee or something stronger from the bar. The restaurant on the corner, a 40 metre walk is also recommended as we returned for our second meal which is unusual for us. All in all we had a great 3 days in Pompeii.

Very friendly staff and good location. Everything in walking distance.

It is a beautiful hotel with beautiful surroundings. The location is great. It is really close to the train station (2 minutes walk with your luggage) and you can reach the Pompei ruines just by walk. I also loved the garden where the restaurant is situated.

Excellent hotel. The staff was very friendly and helpful. The location is very good, relatively close to the site of Pompei (about 20 mn walk to the Amphitheater gate). Our room was rather spacious with good equipment. We used the dinner service in the garden and it was very pleasant

Very nice hotel ideally located wit respect to public transport (train station 5 minutes), the town of Pompei and the alternative entrance at the historic site. Very friendly and helpful staff. rooms were clean, functional and in good order.

Great hotel - very welcoming and knowledgeable staff!

Really enjoyed my stay at this hotel. The hotel was very friendly and helpful, possibly the friendliest hotel staff I have had in Italy. The location is less than five minutes walk from the train station, which was very helpful due to late arrival. Would recommend this hotel; a great deal for a great price.

The hotel is very well situated if you are arriving by train as it is within easy walking distance of the train station. There is also onsite car parking if you arrive by car. The staff were very helpful and friendly. The hotel is a little distance from ancient Pompeii but is easily walkable. The closest entrance to the site from the hotel is near the arena. This is a bonus as you have little or no queues to gget in and you get to explore that end of Pompeii almost alone!

Perfect hotel with excellent and very service minded staff. Nice brakfast and a lovely garden.

Great value. If you are staying to visit Pompei site, you should walk to the main entrance as the entrance close to the hotel does not have the audio guides! Comfortable hotel, friendly staff. Thank you

The Staff were very helpful and welcomed us with a map, pointing out where to go, what to see, and where to eat. The Hotel was also easy to find and close to many things. It was a very pleasent stay.

If I ever make it back to Pompeii, I want to stay at Hotel Diana again. Hotel Diana is very pleasant and comfortable with a nice courtyard (with orange trees), but what makes this hotel so special is the people at the front desk. They provided a level of service that far exceeded our expectations. For example: From Pompeii we went to Rome where we had rented an apartment. The apt owner didn't speak English; we don't speak Italian. The people at the desk called the owner to let her know when we would arrive. And when we got back very late from our tour, they found the schedule for the trains, sent us on our way, and then called the apt owner again to explain the situation and notify her that we would be later than expected. They always had suggestions and answered all our questions. Even though the hotel was full, they treated everyone like special guests. They provided a PC in the lobby as well as (free) wireless access throughout the hotel. Breakfast included rolls, cereal, cheese, prosciutto, fruit (including oranges from the courtyard), juice, milk, coffee, and tea. The breakfast room is large and airy, a very pleasant setting.

Beautiful well kept hotel with glorious garden. All staff very welcoming, helpful + kind. Helpful + knowledgeable . Very engaging + willing to engage in conversation. Good buffet breakfast promptly served. Best coffee in our 2 wks in Italy! All directions to local places very exact. Enjoyed Pompei ruins + tour to Mt Vesuvius.

Requested a room with a "balcony" and received a first floor room right off the main street that runs in front of the hotel. Was pretty noisy and not at all useful for sitting and relaxing. The extra cost was not worth it!

What a great place to stay! The staff is the most competent, friendly, and accommodating of any that we have experienced in many trips to Europe. Excellent English, precise knowledge of train schedules and routes; arranged excellent drivers for local excursions. Detailed instructions on how to get there on the correct train. Recommended excellent restaurants. Very nice breakfast in a pleasant atmosphere. Can't wait to go back.

Welcoming. Rooms are clean and small by North American standards but average for european facilities. Located very close to the FFSS railway station and only a short walk to the ruins of Pompei. Excellent! The church located close by is worth a visit. The restaurant around the corner from the hotel is very good.

Beautiful and stylish hotel, but its best thing is the staff. Soon after we made reservation they sent us a welcoming email full of information regarding how to reach the hotel, and what to do at Pompeii. They kindly informed and reserved a spot to see newly excavated sites in Pompeii ruins, which enriched our visit. They speak fluent English and answer every question so clearly and kindly we had nothing to worry about. Great hotel. Would like to return.

This hotel was fantastic. The staff was superb. The grounds were beautiful. Very nice eating/sitting area outside. Great rooftop patio. Buffet breakfast was better than average. This hotel should be rated a 4 star, not a 3. The cafe/cappuccino machine was a wonderful amenity. You cold have cafe/cappuccino anytime of the day until 10 pm at night. The staff went out of their way to help with any and all requests. They provide free internet service-the rooms were clean, neat, and updated. It was the best hotel we stayed at between Rome, Florence, & Pompei. Great stay!

The general experience was great, it would be even better if the WiFi signal at the top floor of the hotel can be improved!

The staff at Diana Pompei are tremendously helpful - speak excellent English, know a great deal about the fantastically interesting and beautiful things to see in this region, options for getting there, reliable drivers, train timetables etc. They expressed great disappointment that I hadn't emailed in advance that I have Coeliac as that meant they couldnt get special food in for me until my 2nd morning. A great place to use as a base for visiting this fascinating part of Italy and I wish I had stayed longer than 4 days as the information provided by the hotel showed me there was so much more to see than I had expected.

The hotel is very well located, the staff is excellent. The only problem were the beds, mattress weren't good, and the beds quite short.

Re: answers to "web page" correctly describing Location and type & number of available rooms--I did not check those out, but there is no N/A option, so I just marked them as 7s. Went as three adults (couple w/a friend) and stayed in a triple room. Comfortable, clean, quiet, and helpful. Highly recommend the hotel.

Thoroughly enjoyed our stay. Property was convenient to the ruins, provided free car parking, staff extremely helpful, room quiet & had air con, breakfast good. Hotel was modernised in 2010, so very clean & well equipped.Great value for money.

This small hotel is in downtown Pompeii, which, contrary to what we read, is nice. It is easy to walk to the ruins. A good restaurant is just around the corner.

A real gem of a colourful modern hotel in the heart of Pompeii. Fantastic young staff. Strongly recommend.

Clean and comfortable room. Good breakfast. Very welcoming and friendly staff. Staff were very helpful and informative about things to do and see and how to get there i.e. trains and buses. Very peaceful and pleasant stay. Would definitely stay there again.

Very convienient hotel not too far away from the historic site. Very nice people, ready to help you when needed

Really, really modern and stylish and yet not pretentious or over bearing. The staff were so friendly and helpful!

Very good hotel.

This is a very nice, friendly hotel at a great price. It is very conveniently located and is, in fact, walking distance to both the ruins of Pompeii, as well as excellent restaurants and the central square of the city. The room, though small, was spotless and tasteful. The bathroom was large (we stayed in a Superior Double room) and had a huge shower, the biggest we had in Italy. We had nice little outdoor sitting area as well. The room as very quiet and situated in a small side street off the bigger, busy street, greatly minimizing the noise. There was a parking area for our car. The hotel also has free computers for use in their lobby. Nice breakfast in the morning as well. Excellent directions provided by the hotel - we never got lost. I can highly recommend this hotel, and found Pompeii a much more pleasant city than expected. Also, we had an excellent private tour of the Pompeii ruins with Context Travel. It was worth every penny!

Beautiful patios and common space outside- great train station and ruins location- very walkable. Free off street parking a big plus! Loved the breakfast- only downside is a lot of tiling in the rooms- didn't feel super cozy but was very clean and amazingly hospitable and helpful staff! There is a lift- but the stairs were the more convenient option. 3 days/Room 208- quiet at the end of the hall- small shower by USA expectations

Very nice hotel as a home base near the ruins of Pompei. We came here directly from Naples on the train with ease and then caught the train to Salerno and caught a bus to Ravello. We enjoyed our two nights here and would stay here again. The staff was extremely helpful with directions to train, the ruins, etc.

Very friendly & helpful English speaking staff. Handy for town centre & train station. Nice feel.

The bedroom and bathroom were small but the hotel was bright and the staff very friendly and helpful. The free car park and the garden full of orange and lemon trees were a bonus

An excellent and recently enlarged hotel, with extremely friendly, welcoming, and efficient staff. Extremely clean, very good breakfast, nice garden, very close to the main station, and not far from the Amphitheatre entrance to the site. Have stayed before and will do so again!

My husband and I were delighted with the friendliness and helpfulness of the staff at Diana Pompeii. They went out of their way to help us with room arrangements for a friend who came with us though she didn't have reservations. They also helped with touring advice and reserving the same. We really appreciated their excellent English. The rooms were not large but amazingly efficient in design. Everything we needed was available. Terrific water pressure in the shower!

The staff was wonderful so helpful with recommendations for thiongs to do places to eat. Even looked up suggestions for us in different region. Great having parking behind the hotel, secure. Also it was great that we could leave our luggage in a secure area after we checked out so we can further tour the city.

Extremely helpfull and friendly staff!!! The hotel is several steps away from the main railway station and only 10 minutes by foot from the entrance to the Pompei excavations. The hotel is very clean and nice, would stay there again!

Nice and amusing place. strategic localization. high level for the kindness and disponibility of the staf. nevertheless, the quality is demaged by the noise from the next rooms, whereupon the structure of the building

I spent two nights at the Diana; it is thankfully in close proximity to the main Pompei train station. It is also conveniently close to the Pompeii site but thankfully removed from the main street and piazza. this made it easy to be a tourist on foot without being disturbed by noise and crowds when relaxing at the hotel. Service is warm and friendly; the hotel facilities are good, especially the breakfast room. One last thing, the hotel decor is reflective of the style and colours that have been discovered at the ruins; a nice touch I thought.

Just the nicest people we met in all of italy. the whole experience was made fantastic by the absolute profecional and caring nature of all the employees at the hotel. thank you...

Hotel Diana staff are extremely friendly, welcoming and helpful with suggestions and directions, including obtaining permission to enter some of the houses in the ruins usually closed to the public. The hotel's location is central for the ruins and for Naples - train station and Circumvesuviana. The only drawback during the period of my stay was occasional noise from renovations to the building. Otherwise it was a pleasant experience and I will definitely stay at Diana again.

We stayed for 2 nights and our stay was very good. Hotel in great location for the ruins which are only 5 mins walk away. Make sure that you take the Trenitalia train from Naples and not the circum. line as there are 3 stations in Pompei and trenitalia arrives at the Pompei station across the road. Pompei Scavia is about 20 mins walk away and Pompei Villa de Misteri is about 10 mins walk away. One small improvement - would have liked tea/coffee making facilities in room.

Very pleasant hotel; friendly and helpful staff; great location next to train station; cheerful, clean room; I lost my passport and staff guided me on how to resolve problem!

Good hotel for the price, breakfast is poor

The hotel staff was amazing. Very friendly, and knowledgeable. They made excellent suggestions for restaurants and places to see. The orange trees on the patio with our cafe was perfect. Room 1 is a little noisy because of the guests being loud. Because the hotel is so close to the train station it was easy to get around without a car. Great choice for a hotel.

I have a very good 3-day stay in Hotel Diana Pompei with my daugther. We were there on holiday. All the staff are very friendly and helpful. We felt warm and welcomed there. The breakfast is good. I still miss the capuccino and pastry. The hotel is convenient, only a 5 mins walk from the train station. It is also near the Santuario Della Madonna Del Rosario and Pompei ruins. The room and hotel is clean. I will definitely recommend this hotel to my friends if they are visiting Pompei.

Great location just a minute's walk from the regional train station and a 10 minute stroll to the archaeological site. The information sent by the hotel with directions on how to find them was invaluable because the train personnel in Naples were not helpful. Very helpful and nice English speaking staff. Breakfast was plentiful if the selection was a bit limited. The room was small but clean and quiet. The bed was a bit uncomfortable.

A very nice hotel in a great area. The staff makes this place. We were late in arriving and they waited for us. Great recommendations for dinner and helpful for other directions. Only critique was the mattresses. They were a very hard foam type.

Room was extremely clean. Bathroom very large. Breakfast was adequate, though we were not aware that there was a charge for each cappuchino after the first one! Therefore were surprised when we saw those tacked onto the bill.We were not happy with the so called "Patio" that was accessible from our room.(We were on the ground floor.)It would have been nice if it had been enclosed with latice work or something to keep it private from the street.However the staff was really sweet and helpful with directions to everything we needed and were always friendly. I loved staying in Pompeii, and Hotel Diana was within walking distance to the ruins, to the train station(5 min away!) and to the whole town in general. We loved the stay.

The all young staff are very kind. Their hospitality is the best quality. So, I could enjoy staying at this hotel. The location is also the best, just near the station and the bus stop. I could easily walk to the Pompei ruins.

This an excellent hotel if you want to visit the ruins at Pompei. It is only a 10 minute level walk to one of the gates. I would be very happy to stay here again. The service from the reception area was warm and helpful and the room while quite small was otherwise very comfortable. Top value for money.

Good value for money hotel very close to railway station and an easy walk to both the ruins and centre of town. Friendly helpful staff.

Totally recommend this hotel, very nice and clean with very friendly staff, good spoken English (got good tips for trips, food etc.), nice and rich breakfast. Very close to the centre and also to the ruins. We had lovely stay there and would return anytime....

The wonderful staff is what made this hotel. It also has a nice garden in which to relax after a long day at the ruins. The room was small but very clean.

I can't say enough good things about this hotel. From the moment I walked through the door, they made me feel completely at home. Nadia at the front desk did a superb job with suggestions and directions, and seemed genuinely concerned one day when I wasn't feeling well. Sonia, in the evenings, was also extremely helpful with restaurant recommendations. Everyone on the staff seemed very happy with life, which is a tribute to the owners. I encountered Nadia on a train and she said several times, "I love my job!" It showed. The room was sparklingly clean and the breakfasts had fewer selections than some hotels, but the croissants were delicious, the fruit fresh and the cappuccino about the best I've had. It was lovely to have breakfast in the garden. There are good restaurants in the area. In particular, I recommend La Situla around the corner and Il Principe on the square. The location, just across from the train station, is excellent for arrival, departure and day trips to Naples or Paestum. For Herculaneum, the Circumvesuviano is about a 5 minute walk, as the ruins themselves. Overall, I can't recommend this hotel highly enough. Many thanks to all!

All of the staff working at the front desk were extremely helpful to us. We decided to visit the ruins at both Pompei and Herculaneum. They gave us accurate information about the trains to Herculaneum, and very useful suggestions about what order to do our touring of the both sites. They also gave us great recommendations for restaurants in the area.

Hotel undergoing some renovation so elevator/lift was not available (appeared to be nearly finished). no noise at all until 8 AM so not a problem at all. hotel staff was very friendly and helpful. rooms were neat and updated. great location, good value, decent breakfast room downstairs as well. would stay at again.

Excellent place to stay, great location, really friendly and helpful staff. I would stay there again. Great value for money.

The hotel constitutes a kind of "oasis" in the middle of Pompei. It is a quiet and nice place at a short distance of the ruins, and the employees are really nice people.

Good location for walking to the Pompei ruins. Free off-street parking in the hotel's courtyard available.

This was a great location for visiting Pompei. We liked being so close to the train station and able to walk all around town after our tour. The staff at the hotel was very welcoming and helpful. A good stay for us!

Très bon hôtel. Personnel très charmant et accueillant. A recommander

We found this hotel on the tripadvisor site, where it was highly rated. we were not disappointed. The hotel was in a great location, 10 minutes walk from the Pompeii ruins entrance. The receptionist spoke good English and made us welcome. rooms were bright and airy and the location is central yet quite, as it is up a dead-end side street.

Gutes familiengeführtes Hotel, in dem man sich wohlfühlen kann.

Pequeño hotel de dos plantas (en julio de 2009 en proceso de ampliación) muy acogedor y confortable. Habitaciones limpias y agradables. Pequeña terraza exterior muy acogedora y tranquila. El personal del hotel extremadamente amable. Buffet de tipo continental correcto. Merece la pena alojarse en el hotel. Está bien situado con respecto a la entrada principal del yacimiento arqueológico, de la Cirumvesuviana y de la estación de ferrocarril (30 metros) La única pega que no hay ascensor aunque cuentan con habitaciones en la planta baja.

Première visite à Pompéi, premier contact avec l'hôtel. Tout a été parfait ! Les jeunes femmes à l'accueil parlent plusieurs langues et sont très proches des clients.Toujours prêtes à renseigner et conseiller. Bref, un les commentaires sur le web qui m'ont amené à le choisir ne m'ont pas déçus. A recommander !!!

Great motel. got a great recommendation for a good restaurant so had a lovely meal that night. would stay here again. The main train station is very close (only 50 meters or so) and the other one isn't that far either (maybe 500 meters).

This was lovely. The staff were so helpful and the rooms immaculate. I would definitely recommend this hotel. It deserves all the awards it receives!

Esercizio a conduzione familiare, semplice, tranquillo e grazioso Simpatia e disponibilità del personale a venire incontro alle esigenze dei clienti

Hotel Diana Pompeii was in a great location; 1 block to the train and town center and a short walk to the ruins. The room was clean and comfortable. The staff was very nice, knowledgeable, and helpful. It was a great hotel at a super price. I would stay at Hotel Diana Pompei again and would recommend to my family and friends.

Excellent hotel. Staff the best we have ever met. Nothing was too much for them and they were always pleasant. Their recommendations for meals out were spot on. Peppino five minutes away, excellent meals and wine. Breakfast fresh and cappucino appreciated! Would recommend this hotel highly. Location to train station was brilliant, very easy to find.

From the moment we walked in we felt like family at the Hotel Diana. The staff went out of their way to make our stay pleasent. When we were not seeing the sights, we spent our time in the lovely gardens drinking cappuccinos or sipping wine from the well stocked bar. Nadia was very helpful with everything. She helped us with our meager Italian and even spoke with the manager of the Villa we were renting in Praiano to see if we could check in early. We were a party of six women and Nadia knew our names after only two nights. I've stayed at 5 star Hotels that could not hold a candle to Hotel Diana.

Extremely friendly staff. Bilingual or more. Very convenient location. Would return anytime. Clean and new. Safe parking.

Right from booking on line the staff were friendly and helpful. They sent good instructions on how to get there using public transport and suggestions for attractions to see. Our welcome at the hotel was lovely. The room was clean and modern. The ensuite was adequate, a trifle small for my husband. Every day they helped us with where to go and how to get there as well as suggesting places to eat in the evening. They willingly organised a guide for our visit to the excavations. The receptionists spoke very good English. The continental breakfast was lovely and fresh. The gardens were a delight to sit in. Altogether a lovely hotel.

Hotel staffs are all very cheerfull and helpful. They have responded to all my inquiries. Only one information was not correct. Bus service from Pompei scabi (at exit near Casa del Miseri) is mot exactly near the exit, whih is almost 1km from the exit located the station of circumvesbiana. Thus we had finally take taxi which costed 15 Euro. Other were OK.

Great hotel. Staff was very helpful. Great garden behind the hotel to relax in. Breakfast was awesome. Room was very spacious and clean. Directions on which train to catch from Naples could be improved. Employees at Naples train station were not much help. Tickets and train are down the stairs in the center of the train station.

Very welcoming and helpful; charming facility in a good location

Upon our arrival we were greeted by a lovely young lady, Sonia who had a wonderful smile. She and her sister Amy picked up all our bags and carried them upstairs saying, "we might be little but we are strong". The owner, Emiddia welcomed us with beautiful roses and a lovely smile. Every morning Louigi greeted us with Cappuccino and tea. The employees of this hotel could not have nicer or friendlier. The outside patio was delightful with the beautiful orange and lemom trees with sago palms. Everything was just perfect and we will definitely stay there again. There is nothing better then a family owned hotel.

Very noisy, near a bar, street noise interupted our sleep several times.

Excellent. Very closed to the historical area, with parking, closed also to the town and the railway station. Perfect

Very nice family-hotel with very friendly and helpful employees. Perfect near to train station, orange-trees in the garden, private parking space. Rooms nice colourful and large enough for 4 persons. You can easily walk into Pompei city and to the cavities. Good place to see the Amalfi-coast, the Vesuvius and Naples!!

Perfectly adequate hotel for one or two nights in Pompei, seemed a bit overpriced for what it was. Helpful, English speaking staff. Fairly quiet, but dull location. Pompei itself is not worth staying in except for the ruins. Very handy for the main-line railway station. 15 mins from the entrance to the ruins, 10 mins from the Circumvesuviana station.

Accueil adorable et souriant de tous les membres qui font leur possible pour être agréables et efficaces. Hotel très bien situé par rapport au site et à la gare des trains de Pompéi. Petit déjeuner copieux et délicieux( croissants frais et capuccino mousseux à souhait !)

Staff was incredibly kind and helpful! Perfect for visiting Pompeii and Vesuvius. Would definitely stay here again.

The Hotel Diana is a great place to stay for anyone wishing to visit the Pompei ruins. It's just a 5 minute easy walk to the center of town and the ruins. The staff was very freindly and they have a lovely area outside with orange and lemon trees to sit and have afternoon tea. We have a 10 and twelve year old and they had fun picking the fruit.

I thoroughly enjoyed the Hotel Diana - especially the lovely Sonia on reception. My bag got lost by my airline and Sonia and others went to incredible lengths to try to get it back for me. Nothing was too much trouble for the staff. The location was great, breakfast was good and the my room was immaculate. Would highly recommend this hotel.

Breakfast croissants were great! The staff helped us with our plans to sightsee and had excellent information for bus times, etc. Overall a very nice stay.

We enjoyed our stay here very much, and if we had a chance, we would stay here again!

One of my favorite hotel stays in Italy, so close to train station, Pompeii, and good restaurants. The breakfast was excellent, fresh croissants and made to order cappucino and hot chocolate. Have recommended to friends traveling in southern Italy.

A family owned and run establishment---very friendly staff. The rooms were clean and the location excellent, especially since we arrived via train and only walked half a block to the hotel. Staff provided us with the names of excellent restaurants and gladly train and bus instructions. Will stay there again next time I go to Pompei.

All the staff who run this hotel are so welcoming and helpful!

We were four adult in a quadruple and it functioned very good but on internet I coouldn´t see that is should be 2 adult and 2 childre. Very nice hotel, good staf who helped with good restaurant, very good breakfast. Choose it if you are going top Pompei!

Attracted by the high rating on Venere, I am glad to report that it is every bit as good as the reviewers said. The staff are truely magnificent and could teach many hotels a lesson. Friendly, welcoming, conscientious, eager to offer advice, they obviously care passionately about good service, with personal touches like remembering which coffee you liked. They can't do enough for you, and I can't praise them highly enough. Within walking distance of the ruins, railway stations and restaurants. An excellent modestly priced option to see Pompei and avoid the bustle of Naples.