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La Tortuga Hotel & Spa - Playa del Carmen

3 star Hotel Playa del Carmen

Avenida 10 Esq Calle 14 - Playa del Carmen

Price starting from MXN 2048.17
La Tortuga Hotel & Spa three-star hotel, is located in the heart of Playa del Carmen beach, considered by many to be the capital of the Riviera Maya, and one of the most beautiful beaches in Mexico.

Situated between 12th and 14th streets, and within walking distance from downtown, La Tortuga Hotel & Spa is the perfect place to stay if you are planning on a beach holiday on the Riviera Maya. The hotel's friendly staff are happy to give you any information you might need about Playa del Carmen, as well as to arrange adventure and archaeological excursions around Riviera Maya, tours to visit ancient Mayan archaeological sites, skydiving or helicopter/airplane sightseeing, or popular eco-tours. Golf faclities with lessons available are also nearby.

La Tortuga amenities will provide you with all the comfort you need while in Playa del Carmen, offering you an outdoor swimming pool, Jacuzzi, restaurant, billiards room, meeting room, pool bar, and a complete wellness center with all sorts of treatments for body and soul. There is also a restaurant on site, Current at La Tortuga, offering Mediterranean cuisine.

The hotel does not provide accommodation for guests under 16 years of age.
Venere Guest Rating
Guest Rating 9.5 Outstanding!
Based on 7 hotel reviews © 2014

We just returned from an 8 day stay at La Tortuga and can say that we had a lovely...

Venere Guest, USA
Read Venere Reviews

Check Availability at La Tortuga Hotel & Spa

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

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Breakfast at La Tortuga Hotel & Spa

A free cooked-to-order breakfast is available between 7 AM and 1 PM.

Facilities at La Tortuga Hotel

  • Bar
  • Pool bar
  • Restaurant/Dining
  • Cafeteria
  • Laundry service
  • Room service - limited hour
  • Laundry room
  • Garden
  • Multilingual staff
  • Front desk - safety deposit box
  • Front desk - 24 hour
  • Luggage room
  • City tour
  • Outdoor swimming pool
  • Health club
  • Massages
  • Spa/Wellness Centre
  • Hydromassage Jacuzzi
  • Shuttle service from and/or to the airport
  • Internet/Email services

Know before you go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 16 years old and younger are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.

Check-in: after 3 PM.

Check-out: before noon.


Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1680 per room (roundtrip)
  • Late check-out fee: MXN 700
  • Deposit: MXN 2000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

La Tortuga Hotel & Spa is also known as

La Tortuga Hotel And Spa
La Tortuga Hotel Playa Del Carmen
La Tortuga Hotel
La Tortuga Playa Del Carmen
La Tortuga
Hotel La Tortuga











La Tortuga Hotel reviews

8.9 Excellent
  • May 2009
  • Venere Guest
  • Single traveller
  • USA

enjoyed my stay and the helpfulness of the staff, it was a wonderful place to relax talk with friends and close to everything by walking. the lighting in the bathrooms are too dim for applying make up unless your room gets sun light at the right time Bush wedding party PJ

9.9 Outstanding!
  • January 2009
  • Venere Guest
  • Couple
  • United Kingdom

Can't recommend this hotel enough. The rooms are great, very clean and spacious, the bar and hotel are good, the pool is beautiful and all the staff were very friendly and helpful.

9.4 Outstanding!
  • October 2008
  • Venere Guest
  • Couple
  • USA

Bernardo and Lisa at the front desk were amazing. Customer service was the best I've ever seen at a hotel. Never had one problem. The Mamitas beach club that you get into by staying at LaTortuga was also a nice place. The pool is different, but fun.

9.7 Outstanding!
  • August 2008
  • Venere Guest
  • Couple
  • USA

We went to La Tortuga for our honeymoon and had a wonderful time. The staff were very nice and went out of their way to take care of us. Our only complaint was that the electricity would go out on occasion and in August is get very hot in Mexico. But this was not the fault of the hotel.

9.1 Wonderful!
  • April 2008
  • Venere Guest
  • Couple
  • Israel

Excellent hotel, very good service and location, highly recommended. We stayed in the hotel 5 nights during March 2008.

10 Outstanding!
  • March 2008
  • Venere Guest
  • Couple
  • USA

We went to Playa del Carmen for a R & R week. La Tortuga Hotel and Spa was a perfect fit for our needs. It is a semi small hotel in a great location with an attentive staff and very nice rooms. The added bonus is the lovely breakfast (hours 7 - 12 )and the charming courtyard with pool. We loved walking one block to the main street and two blocks to the beach. One of the best parts of Playa del Carmen is the beautiful beach and the endless beach clubs where you can rent a lounge chair and unbrella for a few dollars. La Tortuga Hotel also gives passes to several beach clubs but you are free to go to any part of the beach that you desire.

La Tortuga Hotel reviews by TripAdvisor hotel reviews only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, does not assume any responsibility or liability for such content.

Room Details

La Tortuga Hotel & Spa has 51 guest rooms. Cable TV channels offer entertainment at the end of a busy day. Business travelers will have access to safes and phones during their Playa del Carmen visit. A good night's sleep in comfortable beds with premium bedding will have visitors waking up refreshed and well-rested throughout their vacation or business trip.

Private bathrooms are outfitted with showers and complimentary toiletries. Minibars, coffee/tea makers and hair dryers can be found in each room to accommodate basic traveling needs. Additional guest comforts include soundproofing, air conditioning and ceiling fans.

Accommodation Services

  • Air conditioning
  • Telephone
  • Mini bar
  • Coffee and tea maker
  • Soundproof rooms
  • Hairdryer in each room
  • Safe
  • Cable TV
  • Fan

Distances from La Tortuga Hotel

Nuestra Senora del Carmen Catholic Church - 0.1 km / 0.1 mi
Central Square - 0.3 km / 0.2 mi
Playa del Carmen Main Beach - 0.4 km / 0.2 mi
Pier Navega - 0.6 km / 0.4 mi
Yucatek Divers - 0.6 km / 0.4 mi
Mamitas Beach Club - 0.8 km / 0.5 mi
Playa del Carmen Maritime Terminal - 0.9 km / 0.6 mi
Coco Beach - 1.5 km / 0.9 mi
Guadalupe Church - 2.2 km / 1.3 mi
Playacar Golf Club - 2.4 km / 1.5 mi
Plaza Las Americas - 2.5 km / 1.6 mi
Gran Coral Golf - 4.9 km / 3 mi
Chaak Tun Cenote - 6.1 km / 3.8 mi
Xplor Theme Park - 6.7 km / 4.2 mi
Xcaret Eco Theme Park - 7.4 km / 4.6 mi
The closest major airports to La Tortuga Hotel & Spa are:
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.7 km / 12.2 mi
Cancun, Quintana Roo (CUN-Cancun Intl.) - 50.2 km / 31.2 mi

The preferred airport for La Tortuga Hotel & Spa is Cancun, Quintana Roo (CUN-Cancun Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services La Tortuga Hotel & Spa

  • Shuttle service from and/or to the airport