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Hotel Relais Dell Orologio - Pisa

5 star Hotel Pisa

Via Uguccione della Faggiola 12-14 - Pisa

Price starting from 165 .75
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The prestigious Hotel Relais Dell Orologio is centrally located close to the Leaning Tower of Pisa and the most interesting cultural and artistic attractions of the city.

Under an attentive supervision of the Office of Monuments and Fine Arts, a team of architects has performed a painstaking and admirable restoration of this 14th-century fortified tower-house, now a luxurious hotel with 25 comfortable guest rooms and suites, still maintaining the original splendor of the ancient palace.

Hotel amenities include a bar, lounge with fireplace, a free laptop for guests, complimentary wireless Internet access in some hotel common areas, meeting room for up to 50 persons, banqueting service, entertainment programs with jazz and classic live music, tour and excursion packages, 24-hour reception, private parking and discounted rates for golf, boutiques, hairdresser and the beauty salon.
Venere Guest Rating
Guest Rating 8.0 Very Good
Based on 53 hotel reviews © 2014 Venere.com

Very pour breakfast (quality and choice). Parking hard to find.

Venere Guest, Belgium
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Breakfast at Hotel Relais Dell Orologio

A free buffet breakfast is served each morning.

Facilities at Hotel Relais Dell Orologio

  • Bar
  • Meeting Room
  • Conference room
  • Laundry service
  • Lift/elevator
  • Laundry room
  • Room service - 24 hour
  • Garden
  • Pets accepted
  • Limousine service
  • Private parking
  • Personal newspapers
  • Front desk - 24 hour
  • Concierge
  • Internet/Email services
  • Hydromassage Jacuzzi

Know before you go

  • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in: after 3 PM.

Check-out: before noon.


Special Instructions: The check-in location differs from the property location. To check in, go to Via della Faggiola, 12-14.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • A tax is imposed by the city: EUR 2 per person, per night
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Relais Dell Orologio is also known as

Hotel Relais Dell Orologio
Hotel Relais dell'Orologio
Relais Dell Orologio Hotel

8.9

Clean

8.9

Location

8.4

Quiet

6.3

Spacious

8.6

Service

Hotel Relais Dell Orologio reviews

8.6 Excellent
  • August 2012
  • Venere Guest
  • Young couple
  • Mexico

Excelent choice

10 Outstanding!
  • August 2012
  • Venere Guest
  • Young couple
  • Norway

A small romantic hotel located in a quiet street near the best restaurants in town. The staff was great, the rooms modern and clean and the breakfast was superb! PS: The evening restaurant is very romantic, stay away from the tasteless food- but do take a quiet drink before going out.

5.5 Ordinary
  • August 2012
  • Venere Guest
  • Young couple
  • Spain

This is not a real five stars hotel.

3.5
  • May 2012
  • Venere Guest
  • Single traveller
  • Italy

Misrepresentation is a serious problem here. They placed me in an annexe 60 m away on a cobbled road which I had to negotiate with a heavy suitcase. The annexe is not five star. No reception after 8.00pm . Room service 5 Euro extra No international news on TV 3Euro extra for second cup of coffee at breakfast - no cooked alternative no fruit

1.3
  • April 2012
  • Venere Guest
  • Mature couple
  • GB

I had paid for a suit that included wireless internet, adjustable air conditioning and use of the hotel jacuzzi. What I ended up with was a small room with an ensuit shower / toilet, no air conditioning, no wifi Internet and use of a jacuzzi that contained no water! Our first evening in this hotel was totally ruined because we had to move rooms twice and were constantly interupted by the bell boy / engineer who pretended to try and fix the air conditioning. At least the man on reception admitted that the wifi Internet was just not working. There was no information in the rooms to tell you how to operate anything. Avoid rooms 108, 208 and 310.

9.4 Outstanding!
  • May 2011
  • Venere Guest
  • Mature couple
  • Canada

Lovely historic hotel in a perfect location - quiet yet steps away from the Piazza Dei Miracoli - the Duomo and the Tower. Only comment about the room was that it was warm, there was no air-conditioning and there were some mosquitoes . The management might consider screens on the windows and a fan in the room for greater comfort.

10 Outstanding!
  • September 2010
  • Venere Guest
  • Single traveller
  • Saudi Arabia

Everything about this hotel was superb. I arrived exhausted after a 20-hour journey and immediately felt relaxed and at home. Several of the staff had experience at top London hotels and had returned home to Pisa to be with family. However, they were more than happy to talk to me in Italian, as I was there to practice the language. The breakfast buffet was top class, the best I have had in Italy. In fact, this is the best hotel I've stayed at in Italy and, at only 70 Euros for a single room, by no means the most expensive. Water and soft drinks from the minibar were also free of charge and a laptop was available without charge. In the morning it poured with rain but I still felt my holiday had got off to a wonderful start.

9.7 Outstanding!
  • June 2010
  • Venere Guest
  • Not Specified
  • USA

Beautiful hotel, with professional and helpful staff. The rooms are small, but quiet, with very comfortable beds and sheets, and elegantly furnished. I most enjoyed my visit and this hotel would be my first choice if I went to Pisa again.

9.7 Outstanding!
  • January 2010
  • Venere Guest
  • Single traveller
  • GB

This tastefully appointed hotel in a historic house is utterly charming. Provision of afternoon tea, between 5 and 6pm, is much appreciated after a day's sightseeing. Everything on offer at breakfast was of high quality. The staff were delightful and prepared to go to some trouble to be of assistance - they all had a good sense of humour. Sophisticated English was spoken. The welcome relaxed one immediately. The restaurant recommendation for dinner was excellent - a family run establishment to which I returned with great pleasure.

7.2 Good
  • October 2009
  • Venere Guest
  • Single traveller
  • United Kingdom

Inspite of being told about this wonderful chef the restaurant was closed on the first of my two nights stay, so the restaurant next door was recommended. I had a very good meal in it too. The second night I had dinner at the hotel and I was really looking forward to it. I have to say my risotto was very salty and my vitello very ordinary, so I was rather disappointed after expecting excellent food from the advert. The hotel itself was great and staff very helpful. Enjoyed the welcome drink and the outside dining surrounded by the greenery & fairylights - apart from the mosquitos!

8.2 Very Good
  • September 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

Excellent service - very helpful and supportive. Good facilities. Lovely bijou garden. Good breakfasts. Reasonable value for money. The room we had was a bit small and dark. It had no bath. Not quite as superlative as other 5 star hotels we've stayed at in Italy. Service was clearly 5 star, but facility wise more a very good bistro four star hotel.

5.6 Ordinary
  • August 2009
  • Venere Guest
  • Young couple
  • Belgium

Deceiving stay because of.. noise. Before coming, we especially asked for a quiet and calm room. When we arrived we were given a room..just near a very noisy family with children running in the hall, slamming the doors at night, screaming.. We didn't sleep at all: we could hear everything happening in the room next door (no isolation). Moreover, the room was very tiny. We spent 200 euros in the hope to have a wonderful stay and we didn't sleep well, seeing no difference between a five stars and a two-stars hotel (except the price..). When the customer asks especially for a quiet room, the hotel should be able to respond positively to it. Could have been fresh juices for breakfast.. Otherwise, everything was OK (the garden, the service, etc).

7.4 Good
  • August 2009
  • Venere Guest
  • Mature couple
  • Belgium

Un très bon accueil dans cet hôtel (en français et devant un apéro offert par la maison) pour un très bon séjour romantique à Pise. Avec un GPS, il est facile à trouver, moyennant un supplément / nuit, votre voiture est à l'abri. Il se situe à deux pas du site historique. De tas de petits restaurants au bon rapport qualité / prix se situent à proximité. Petit déj. copieux. Nous le recommandons sans souci.

5.8 Ordinary
  • August 2009
  • Venere Guest
  • Mature couple
  • Hong Kong

This was meant to be a 5 star hotel but we found it disappointing and less welcoming and less well appointed than other lesser rated hotels in the area. It is however centrally located in the city and on a quiet street. Service was patchy.

9.4 Outstanding!
  • July 2009
  • Venere Guest
  • Young couple
  • Norway

We were a couple on honeymoon, and had a wonderful stay. The beautiful little garden in which we had breakfasts and one dinner was a true delight.

8.9 Excellent
  • July 2009
  • Venere Guest
  • Not Specified
  • Belgium

Perfect hotel , the best in Pisa comparing to other hotels.However I was a little disappointed by the restaurant too expensive for the quality and service.

9.5 Outstanding!
  • March 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

Absolutely First Class! We arrived at this hotel late on a dark and rainy Italian night & how the welcome from the receptionist (fluent in English)lifted our spirits. Shame we didn't have use of their complimentary umbrellas at Pisa Airport! Despite the hotel experiencing a lack of electricity on our first night & as a consequence we sat on the stairs, locked out of our room (card style keys)for some 45 minutes, the staff were very obliging and provided candles & every assistance possible whilst rectifying the fault with the hotels main fuse box. Breakfast the following morning was a delight, as once again, were the staff. The choice of food was tremendous and catered for all tastes. We enjoyed Pisa immensely; the culture, the individual shops, the people and of course, our climb to the top of The Leaning Tower. Just wish we could have stayed longer & certainly hope to return here. Mille grazi PS: The Lindt chocolates, chilled bottled water & toothbrushes/toiletries in the room were much appreciated.

9.1 Wonderful!
  • February 2009
  • Venere Guest
  • Mature couple
  • United Kingdom

Excellent relaxing hotel - staff excellent, restaurant excellent(worth the money when we used it) but great selection of restaurants round about, rooms quiet, great location for the historic sights and the shops, wifi worked in the room. The hotel provided cold food and wine for our very late arrival which was very good. Basically no problems - if you wanted anything, you just needed to ask.

8.9 Excellent
  • November 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

We got a special late deal- we paid only 100 euro for the room. The room was good but not sure I would want to pay the full rate.Then we dont stay in 5 star hotels generally.Staf very friendly. Breakfast good

9.8 Outstanding!
  • October 2008
  • Venere Guest
  • Mature couple
  • Spain

No coments its a wonderful hotel.

7.9 Good
  • October 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Only disappointment was that we needed breakfast at 7.15 but breakfast didn't officially start until 7.30. Very little was made available to us. We were only staying one night, and for the price we paid we had hoped for at least some breakfast!

7.3 Good
  • September 2008
  • Venere Guest
  • Mature couple
  • France

Very good location (very close to the famous tower). Room definetely a bit too small but a nice place to stay at a reasonnable price.

9.4 Outstanding!
  • August 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

This proved to be a great hotel and the quality of all staff was excellent.

2.6
  • August 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

my junior suite was a very small ROOM, with two small upright chairs in one corner. Very poor value for money.Never again.

9.1 Wonderful!
  • August 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

This proved to be a great place to stay and the quality of staff at all levels was excellent

8.2 Very Good
  • August 2008
  • Venere Guest
  • Mature couple
  • Switzerland

Rather difficult to get to the hotel by car due to missing signes in the city. Possibility to park on the street for 10 Euro (arrangement done by the hotel) or in the hotel parking area for 30 Euro. It's a high standing hotel in a historical old building, but providing all comfort. Close to the sightseeing area.

5.5 Ordinary
  • June 2008
  • Venere Guest
  • Family with older children
  • United Kingdom

Excellent location and charming building. Small but interesting rooms but dreadful air conditioning system that barely worked and relied on speaking repeatedly to Reception to set the temperature. Vicious mosquitos if you leave the windows open instead. Restaurant double the cost of good alternatives in the area away from the tourist traps. Brunos and Nandos restaurants very good, we had two excellent meals at Brunos. The Hotel is charming and really well located, but lacks many of the services one expects for a 5 star property. Having looked round the City it is the best hotel in the location and such alternatives as Bagni di Pisa are too far out. One overpays for the scarcity of alternatives.

7.0 Good
  • May 2008
  • Venere Guest
  • Mature couple
  • Ireland

Room was next to the staff service room so woken very early in the morning to hear someone washing up next to my head. The following morning woken at 7am by muzak playing loudly in the garden. Had to phone down to reception and ask them to turn it off. Our room was minute, too small really for two people (at that price). Restaurant manager is arrogant in the extreme and rude. I paid 30 euro for a rack of lamb which I had to send back as I couldn't eat it (looked as if it had been boiled). There was no apology and this was not deducted from our overall bill when we checked out. Garden is fabulous, honestly, but every time I went out there to sit with my book, the barman immedately turned on the music. They don't seem to understand that some people just want to be quiet. Disappointing.

7.9 Good
  • April 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

Restaurant was VERY expensive but otherwise a beautiful hotel. Tall guests might not want a top floor room as the medieval beams are a little intrusive - had to duck to get into the shower!

8.5 Excellent
  • April 2008
  • Venere Guest
  • Mature couple
  • United Kingdom

The staff were very helpful and welcoming. The room was very small but clean and well supplied eg. the mini bar was free and there were masses of towels etc. The breakfast had a very wide choice. The location was excellent for visiting the leaning tower which is just around the corner. Afternoon tea was provided free. Our experience was very good.

5.1 Ordinary
  • March 2008
  • Venere Guest
  • Single traveller
  • Italy

too expensive compared to the room size and the quality of facilities in the room

7.0 Good
  • January 2008
  • Venere Guest
  • Single traveller
  • USA

This hotel was a wonderful, charming (though expensive!) B&B for a vacation, but really not ideal for a business traveler, which was the purpose of my trip. There was no internet connection or desk in my room and the wireless in the reading room on the 3rd floor was too slow to be effective. Also the restaurant was rather expensive (my basic meal of salad, lamb and 3 glasses of wine came to 100 euros, though again with exquisite high quality)with primi piatti ranging around 25-30 euros. In general, I would highly recommend this hotel for well-off vacationers (who were well represented) but not for the practical traveler and certainly anyone on a budget.

10 Outstanding!
  • March 2014
  • Venere Guest
  • Not Specified
  • United Kingdom

9.1 Wonderful!
  • November 2011
  • Venere Guest
  • Not Specified
  • Luxembourg

8.7 Excellent
  • November 2011
  • Venere Guest
  • Single traveller
  • Italy

8.1 Very Good
  • November 2011
  • Venere Guest
  • Not Specified
  • Italy

8.6 Excellent
  • July 2010
  • Venere Guest
  • Mature couple
  • France

10 Outstanding!
  • November 2009
  • Venere Guest
  • Mature couple
  • Italy

9.7 Outstanding!
  • October 2008
  • Venere Guest
  • Mature couple
  • USA

8.5 Excellent
  • October 2008
  • Venere Guest
  • Norway

9.0 Wonderful!
  • April 2008
  • Venere Guest
  • Not Specified
  • USA

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Reviews in other languages
7.4 Good
  • September 2011
  • Venere Guest
  • Not Specified
  • Italy

8.4 Very Good
  • November 2010
  • Venere Guest
  • Not Specified
  • Italy

9.5 Outstanding!
  • August 2010
  • Venere Guest
  • Mature couple
  • France

9.1 Wonderful!
  • November 2009
  • Venere Guest
  • Mature couple
  • France

9.8 Outstanding!
  • November 2009
  • Venere Guest
  • Not Specified
  • Luxembourg

5.3 Ordinary
  • June 2009
  • Venere Guest
  • Mature couple
  • Switzerland

3.8
  • April 2008
  • Venere Guest
  • Mature couple
  • France

9.8 Outstanding!
  • October 2009
  • Venere Guest
  • Young couple
  • Austria

10 Outstanding!
  • November 2008
  • Venere Guest
  • Mature couple
  • Austria

10 Outstanding!
  • April 2014
  • Venere Guest
  • Single traveller
  • Italy

8.8 Excellent
  • March 2009
  • Venere Guest
  • Not Specified
  • Italy

Hotel Relais Dell Orologio reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Book your luxury accommodation at Hotel Relais Dell Orologio, offering 25 guest rooms with climate control. Satellite TV channels offer entertainment at the end of a busy day. Business travelers visiting the Leaning Tower area will have access to free wireless high-speed Internet access as well as desks and complimentary newspapers.

Private bathrooms are outfitted with bathrobes and complimentary toiletries. Minibars, complimentary bottled water and hair dryers can be found in each room to accommodate basic traveling needs. Rooms also include air conditioning and safes.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Hairdryer in each room
  • Safe
  • Satellite TV
  • Desk
  • Individually controlled air conditioning
  • Wireless Internet access

Distances from Hotel Relais Dell Orologio

Church of St. Sisto - 0.1 km / 0.1 mi
Scuola Normale - 0.2 km / 0.1 mi
Knight's Square - 0.2 km / 0.1 mi
Palace of the Putean College - 0.2 km / 0.1 mi
Santo Stefano dei Cavalieri - 0.2 km / 0.1 mi
Torre dei Gualandi - 0.2 km / 0.1 mi
Palazzo della Carovana - 0.2 km / 0.1 mi
Museo dell'Opera del Duomo - 0.2 km / 0.1 mi
Leaning Tower - 0.3 km / 0.2 mi
Cathedral of Pisa - 0.3 km / 0.2 mi
Orto Botanico di Pisa - 0.3 km / 0.2 mi
Church of San Frediano - 0.3 km / 0.2 mi
University Hospital of Santa Chiara - 0.3 km / 0.2 mi
Sant'Anna School of Advanced Studies - 0.3 km / 0.2 mi
Palazzo Agostini - 0.4 km / 0.2 mi
The preferred airport for Hotel Relais Dell Orologio is Pisa (PSA-Galileo Galilei) - 2.5 km / 1.5 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometer.

Transportation services Hotel Relais Dell Orologio

  • Limousine service
  • Private parking