Sangallo Palace Hotel - Perugia

9.5

As someone who lives and has travelled extensively in Italy I am always wary of the four star tag as it generally leads to raised expectation and disappointment. Whilst this is an Italian reality that to a certain extent applies to the Sangallo I was still pleasantly surprised by its location, comfort, welcome, and value for money.I found the room clean comfortable and as modern as I have ever found in this bizarre but beautiful country. The staff were helpful and polite though I rarely needed them. I found the pool and gym a welcome bonus and certainly beyond criticisim...it is rare to find an olympic sized pool in Italy! Best of all for me was location. Whilst it is not in the centre it is as close as you can get and the journey on the escalators was quite genuinley a highlight for me. Overall, I would highly recommend this hotel to explore Perugia. If you are disappointed here Italy will be lost on you. For value for money versus comfort its as good as it gets and I mean that in the best way possible. All things considered I'd think twice before booking anything else in this small but very fun city.

8.0

A good choice for driving into Perugia... easy access..also easy access to the tourist area itself with none of the noise...but if you want to be in the center of the action stay at the Brufani Palace.Bkfast really good...staff very helpful as well at the Sangallo.

9.8

Very nice, modern hotel in a good location, near but in the Old Town. Very helpful staff. large rooms at a good price. Will stay there again.

8.3

This was my 4th stay at the hotel (since 2007) and again we got the room number requested - which I think is a great plus (you really feel they care about you). The only problem was the remote control, with which we had "a hard time"! Overall a very pleasant stay - will be back !

9.2

THe Sangallo Palace is very well located. The staff are extremely friendly and helpful. We felt most welcome. A definite 5-star experience

9.4

I stayed for work only one night, but the welcoming has been very nice, the place is really good and all went well.

8.8

This is a lovely hotel, conveniently located, at a reasonable price. Very nice breakfast and good service.

8.1

Big hotel, rather impersonal, fine for business travellers. Only had breakfast in the restaurant but found the room rather characterless. No assistance with bags when we checked it but staff otherwise helpful.

9.0

Exceptional property very modern and updated business class hotel as represented. We had very technologically sophisticated rooms with large wall mounted flat screen LCD TVs, excellent individually controlled reading lights (3 sets) over the bed and a key controlled electrical and climate control system-we were very comfortable and it was hot! and very unusual modern shower jacuzzi tub combo in the bath. Friendly English speaking staff went out of their way to be quite helpful and restaurant recommendations were spot on. Nice buffet breakfast in a pleasant restaurant. These folks try hard to make you feel welcome and help with ideas for visits to surrounding sights such as Assisi and Deruta. It is quite evident the people here are proud to be Umbrians and Perugians and are proud of their city and surroundings. We would definitely stay at this hotel again. Parking is across the street in a very clean nice covered lot, but safe crossing is easy through an underpass. Its a hike up to the old town, but 5 sets of escalators make it much easier, and you are then just like the locals, who park in the same lot and walk up to go to restaurants and cafe's. The lobby is a showplace of all the excellent products produced in Umbria, with tips on how to find what might interest you. We drove out for day trips and this was quite convenient as parking came with in and out privileges-hotel desk clerk walked to the cassa with me and helped us set this up. Really enjoyed staying here and would do so again in a heartbeat. For those without a car, the main bus depot is out the back door and across the street, over the parking lot.

9.3

On arrival (a couple of hours early) I was able to book in and freshen up in my room before going out to explore. The staff were very friendly and helpful and gave me excellent directions and a map to follow to the centre of town. Perfect positioning - a very short, 5 minute journey up the several escalators and into the underground city (which was amazing - if I'd stayed elsewhere I may have missed this). Up the final escalator and into the centre of the old town. I was blown away by Perugia - the scale of the buildings, arches, towers, huge and imposing, alleyways and steps, up and down, hidden passages and amazing views. I picked up an excellent guide in the hotel foyer and followed three of the suggested walks in the three days that I was there. Plenty of stops for refreshments - good food at good prices and plenty of wonderful gelaterias!!! I was able to pop back to the hotel after my daily walks, spend an hour or so in the pool (the water jets were bliss after a day spent on my feet), shower and nip back up into town for another gentle stroll, an aperitivo and some dinner. I was really happy with the position of this hotel and on leaving, was pleasantly suprised to find the train station to Umbertide (my next stop) was another easy 5 minute walk away. I'm planning my next journey (with my husband and kids this time) and would definately stay at the Sangallo again.

8.0

Good Hotel,the only thing I complain is that the carpet of the room had a lot of dirty stains.

7.4

While the room was spacious and pleasant, and the hotel very well situated, both staff and fabric seemed a little tired.

7.8

Good hotel with spacious rooms. Able to park our car at a nearby parking station for 9 Euros. Hotel is located on a busy intersection at the bottom of the old town centre, so it was easy to find, and easily accessible by escalator. Reception staff kindly placed a bottle of complimentary champage in our room as we metioned it was our honeymoon at time of booking. Not great value for money, but suspect that was due to time of year (July - during Umbria Jazz Festival). Breakfast had a good selection of cereals, bread, cakes, eggs, cheese and ham, but no fresh fruit, only tinned. Only disappointment was with the in-room amenities - no shampoo was supplied. For a 4 star hotel the basic soaps provided seemed a little cheap, but only a minor complaint.

9.9

A very beautiful hotel close to city centre with all commodities (parking 9 euros/day)

9.8

stayed here for two nights with my wife and our two toddlers . room was large and spotless . breakfast was excellent . great location . freindly staff . would highly recomend it.

7.6

Bus station with correspondences to Perugia train station, Assisi, Gubbio etc next door. Moving stairways to Perugia picturesque Old Town next door.

4.8

At check-in clerk was abrupt and condescending. Not informative or helpful. At check-out staff was extremely rude and kept us waiting after starting our check-out procedure, stopped to help Italian guests who were after us. Very poor front desk staff (worse we experienced in Italy. Food at breakfast buffet was very mediocre for a "4 star" hotel and served only canned fruit (no fresh fruit in Italy in May?) We would not recommend this hotel to anyone

7.6

the hotel staff are good and helpful. The hotel is dated and in need of renovation

8.8

We stayed here as a family of 2 adults and 2 boys (10 and 11) and found the hotel to be central, welcoming and with a great family room. We had no problem parking our car either, which was a bonus.

7.0

Staying as tourist. Very good basic directions given to access the old town.

9.1

Very Good hotel, very well situated. Nice and professional staff. We have been given a large and confortable room, breakfast was simply great. The swimming pool and the gym terrific. Need more?

9.3

A very nice hotel and spacious room. Internet available in the room via TV (wish all hotels had this feature). Access not so easy, directions garage-escalators-hotel should be made clear, could be difficult to find. Would love to return to this hotel - and to recommend it to anybody.

8.9

Second stay at Sangallo. love the contemporary hotel in historic area.

9.0

We had a great stay in this well located hotel. The rooms are "smart" energy wise and very spacious. Only complaint we have is that the beds were extremely firm and uncomfortable (we had 2 rooms both with king size beds).

9.1

Viel Platz, großes Bett, sehr ruhig, sehr sauber, zuvorkommendes freundliches Personal, ideale Hotellage, leicht erreichbares Zentrum. Wir haben uns sehr wohl gefühlt!

8.3

Reception was a bit cold initially. My Venere reservation indicated check-in after 13:00 but the reception clerk informed us that it was after 15:00 and the rooms were not ready. Fortunately, a room was cleaned up quickly and we were permitted to check-in. No further issues with other members of the staff. Breakfast was good. Location was good next to the escalators (4 escalators) to get to the old city level.

5.9

Great location next to bus stop but rooms quiet despite buses travelling alongside. Room average quality but high tech bathroom...but how do you get hot water!! Reception service very poor.

7.2

We felt not very welcome on arrival. We askes for the city-map. They did not show us the possibility of going by escalator to the old city we walked all the way up. later on we saw the escalators. Breakfast was not in accordance to the four-stars ranking.

9.6

Ottima posizione, che da la possibilità di godere della splendida vista della vittà e nella stesso tempo della tranquillità necessaria al riposo: Picevolissima la passeggiata dall'hotel alla parte alta della città attraverso la Rocca. Ottimo il Buffet della colazione, servito con cura e maestria dal personale di sala, molto gentile, anche per le richieste più esigenti. Aggiungerei solo delle Uova strapazzate e della frutta frasca alla pur ricchissima offerta del buffet.

8.8

We were given two connecting rooms instead of a quadruple for the same price which was great. The staff were very helpful and the location of the hotel was excellent.

9.8

This hotel was perfect for my needs. It was close to the train station where my train to Perugia stopped, and right next to the bus station that I left from. The hotel staff were very accommodating. I arrived early and they switched my room to enable me to check me in early. The staff were very helpful with travel arrangements in the area. The restaurant, however, was a disappointment and I would not recommend it. It did not feel like Italy and I doubt an Italian would ever eat there!

9.8

We stayed just one night here, but would have stayed longer if time permitted. Hotel location was only a short walk to the escalator that took us to the heart of the old town. Our room had a nice view. Room and bathroom very large and nice. Room had great amenities including web hook up and web-TV for those without a laptop. Bathroom had a AC converter. The only downside I could find here was the parking which cost 9 euros and was a bit of a walk. The Hotel exceeded our expectations for the price we paid.

10

great stay, helpful staff, very near train station

10

Torno tutti gli anni in questo hotel del centro di Perugia. Gli aspetti positivi sono la posizione che consente di raggiungere a piedi tutti i monumenti della città, la facilità di parcheggiare nell'adiacente parcheggio (il costo è davvero irrisorio considerando che siamo in centro), l'elevato confort dei servizi (da ultimo la possibilità di collegarmi ad alta velocità col mio portatile direttamente dalla camera), la gentilezza e la professionalità del personale, l'elevato standard del breakfast. Un ringraziamento a tutto lo staff ed in particolare Andrea che ci ha suggerito di visitare la stupenda (e non altrettanto conosciuta) chiesa di San Pietro.

6.4

Desk staff most helpful and friendly, rooms spacious and comfortable. The bar turned out to be a small corner of the lobby and was never open. Dinner was poor; the waiters were indifferent and the food, though pricey, was the worst we had during our trip through Umbria and Tuscany.

8.1

I thought it was an added extra touch that when we drove in - the front desk offered to take our car to the parking lot - as it had been a long day and they wanted to make it easier on us. Thanks again for the extra added touch. All employees were very friendly and the location was great. As far as the low rate on quality of service--We did have a problem with the rather poor AC. Ours was broken,but even when repaired it was not very cool.

9.8

This is an American-style hotel. It has large, clean, modern rooms and is well located for visiting the historical center of Perugia. The breakfast is excellent. There were two annoyances, although neither would prevent me from staying at this hotel again. The electrical system is the most peculiar one I have ever encountered. I eventually found out that it is necessary to close the bathroom door in order to turn on the bathroom light. I never found out how to turn off the bathroom heater (short of turning off power to the whole room). The parking is reasonably priced, but although I am used to tight Asian and European parking lots, it is one of the tightest I have ever seen. The parking lot control system failed with my car inside and a technician had to disassemble the gate to let me out to catch my flight out ofr Rome which was departing in 4 hours.

7.3

Good quality hotel at a good price. Not in the very centre but only about 10 mins walk to the main street and all the restaurants and main sights. It's a curious walk to get there, up four escalators and a short stroll inside the city walls. Rooms are OK, compact rather than small. Reception staff are very helpful. Breakfast is not so good. It's a reasonable buffet but the service is variable and the bread could be used to shoot elephants! The hotel is surrounded by roads, but the traffic is not too busy and the rooms are quiet. Overall we would recommend the hotel for it's value.

3.2

hotel sans aucun charme,aussi bien au niveau des chambres que des parties communes. petit déjeuner peu satisfaisnt, sans choix très important. c'est le moins bon 4 étoiles de notre voyage.

10

The location of the Hotel was perfect. Almost at the foot of the escalators through the old city up to the main part of town. The room was spacious and totally soundproof. The bathroom was large. The staff was friendly and helpful. The breakfast was typical. I would definitely recommend this hotel and would stay here again if I returned.

8.4

Nice hotel, easy to find by car, just 5 minutes walk to centro storico

9.9

this is a very nice hotel that is similar in quality to four star hotels in Canada and the U.S. The rooms are large and very clean and the breakfast was excellent. I would stay here again. It was very good value.

10

closeby the 'scala mobile' and the old town, room was extremely spacious and the bed enormous, really good. Also, very friendly staff, parked the car from the front drive and bring it back for departure, helpfull to give tips and info for sightseeing, etc... really good! Only drawback is that there is no bath tub in the bath room, only a shower, and if you are a smoker it may be advisable to ask for a room with a balcony so you can smoke outside.

8.9

I booked quadruple room, but they offered 2 connecting rooms at the same price. Very comfortable, and really enjoyed.

8.8

Convenient to historical area, restaurants & shopping.Helpful English-speaking staff.

9.9

This is a perfect location and a very intimate, yet high class hotel. I would definitely stay here over and over again. I had booked a junior suite which was on the top floor with a corner balcony and gorgeous view.

9.8

I recommend you to stay here if you are going to visit the CENTRO of Perugia. This hotel is the best location to there and reasonable price to enjoy Perugia.

9.7

The hotel is in an excellent location, convenient for accessing city centre or travel with public transportations. The quality of services provided is generally very good and staff very friendly.

7.9

Having plastic cups in the room was a surprise for a four-star hotel. The breakfast service could be improved, as the hot milk requested for the morning coffee was always luke warm and the coffee was mediocre. The towel warmer (dryer?) in the room did not work.

9.0

Wonderful hotel in Perugia very close to the network of public escalators that take you to the center of town. Excellent value.

8.0

The map on the web site is misleading. The hotel is not actually in the old part of the city but is easily accessable to the old city by a series of escalators which is quite an interesting way to approach the city. The hotel is quite modern. If you are seeking "old world charm" this is not for you. If you like all the modern comforts, this is it.

8.1

Breakfast was a little small for guests from northern Europe.

10

We had an excellent experience at the Sangallo Palace Hotel. The people were friendly and the room was very nice, spacious, quiet and had all of the modern amenities. The location is fantastic! It is very easy to find and park the car. It is also located right next to a unique escalator system allowing for quick and easy access into the old town of Perusia. We would definitely stay there again.

10

I enjoyed my stay very much.

10

Excellent hotel.

8.8

Enjoyed our stay very much.

10

The hotel is perfectly situated among monuments and tourist attractions. Excellent breakfast and comfort. Hi-tech room, very quite, charming at the same time. I will suggest Sangallo Palace to my friends.

9.5

Sangallo Palace was excellent. The rooms and location were very good. The receptionist, a gentleman who spoke excellent English, was very helpful and directed us to very good local restaurants.

7.8

I liked this hotel very much. But We're charged car garage fee. I didn't expect it. please inform such a additional cost about parking or etc... It is not enough only there is car park in the hotel....

8.1

The Sangallo Palace Hotel is very comfortable and well placed near the historic centre of Perugia. It was difficult to find at first, however. A better quality map with better directions for reaching the hotel from outside the town would be a good idea.