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Cristal Palace Hotel - Palermo

4 star Hotel Palermo

Via Roma 477 A/D - Palermo

1-877-662-6988
Price starting from 72 .00
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The Cristal Palace Hotel is situated in the commercial area of Palermo, just a few steps from the historical centre of the town. The 11-story hotel has an ideal location close to all the major attractions of the city and to the Alitalia bus terminal, the harbour, and the central railway station.

Renovated in 2010, the hotel's amenities include an American bar, rooftop terrace, two fully equipped meeting rooms, Internet point, and currency exchange. Nearby parking is available (surcharge).

The 24-hour reception will provide you with all the necessary information for a successful stay in Palermo, as well as the option to rent a car directly from the hotel.
Venere Guest Rating
Guest Rating 8.0 Very Good
Based on 134 hotel reviews © 2014 Venere.com

I am staying in this hotel the third time. The location is very convinient - rigth...

Venere Guest, Russia
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Check Availability at Cristal Palace Hotel

Book by phone 1-877-214-4288
Check-in Check-out Rooms & Guests

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Breakfast at Cristal Palace Hotel

A free buffet breakfast is served each morning.

Facilities at Cristal Palace Hotel

  • Bar
  • Lift/elevator
  • Room service - limited hour
  • Air conditioning
  • Currency exchange
  • Concierge
  • Personal newspapers
  • Multilingual staff
  • Newspapers
  • Front desk - 24 hour
  • Shuttle service from and/or to the airport
  • Conference room
  • Secretarial service
  • Meeting Room
  • TV Lounge
  • Internet/Email services
  • Medical service

Know before you go

  • Cash transactions at this property cannot exceed EUR 999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • A resort fee is included in the total price displayed.
  • In accordance with national/local laws, air conditioning will not be available in April.
  • No pets and no service animals are allowed at this property.

Check-in: between 3 PM and midnight.

Check-out: before 10:30 AM.

Policy

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

City tax and/or any other fees charged by the hotel

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: EUR 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Cristal Palace Hotel is also known as

Hotel Cristal Palace
Cristal Palace Palermo
Palermo Cristal Palace

8.3

Clean

8.3

Location

7.4

Quiet

7.9

Spacious

7.7

Service

Cristal Palace Hotel reviews

7.8 Good
  • November 2009
  • Venere Guest
  • Mature couple
  • Canada

Breakfast was good and the restaurant staff very friendly. The front desk staff was not as helpful as we expected.

6.9 Fair
  • July 2009
  • Venere Guest
  • Single traveller
  • Italy

Wi-Fi connection is not free

7.1 Good
  • May 2009
  • Venere Guest
  • Mature couple
  • Italy

l'albergo è in una ottima posizione pr la vista alla città, ma è insopportabilmente rumoroso anche se io ero all'ottavo piano. Le canmere sono spaziose e pulie, il personale gentile, la colazione media

9.3 Wonderful!
  • October 2008
  • Venere Guest
  • Mature couple
  • Russia

It was my first visit to Palermo. The hotel meets the European standard. The location is perfect, walking distance from all places of interests. There are a lot of restaurants around. The personel of the hotel was very helpful and It made us feel so welcome in Palermo. I will definately come back to Cristal Palace hotel if I am again in Sicily.

7.8 Good
  • June 2008
  • Venere Guest
  • Mature couple
  • Argentina

Es un hotel adecuado para quien visita Palermo, bien ubicado, con habitaciones espaciosas. Recomendable

7.7 Good
  • April 2008
  • Venere Guest
  • Mature couple
  • France

Well located

9.0 Wonderful!
  • January 2008
  • Venere Guest
  • Mature couple
  • Belgium

Excellent hotel, especially from the price-quality point of view. Desk staff was competent, but could have been a little bit warmer.

4.6 Ordinary
  • November 2007
  • Venere Guest
  • Not Specified
  • Ireland

hotel fine for money I paid. Rooms could be cleaner. Noise from next room very audible in bathroom, but ok in bedroom. Breakfast standard - rolls etc, but plenty of it. If you're just looking for a basic place to sleep, this hotel is fine.

6.2 Fair
  • October 2007
  • Venere Guest
  • Mature couple
  • Canada

Our stay at the Hotel was pleasant. It was within walking distance of the main train station and in close proximity with great restaurants. Staff were pleasant, if not overly friendly. We went to the open markets, which were quite impressive. The entire town seems to be under renovation. Some restaurants don't start serving dinner until 9pm. It worked for us, but might be a problem for some.

9.0 Wonderful!
  • October 2007
  • Venere Guest
  • Single traveller
  • Italy

Ottimo rapporto qualità/prezzo. La camera era piccola, ma pulita. Si trova su via Roma che è nel centro di Palermo, quindi i dintorni sono molto belli e sicuri. Se dovessi tornare a Palermo alloggerei di nuovo lì. Unico neo: la colazione un po' povera.

9.7 Outstanding!
  • August 2007
  • Venere Guest
  • Not Specified
  • Spain

Hotel muy bien situado, centrico y bien comunicado. El hotel esta reformado recientemente y la relacion calidad-precio es excelente.

9.0 Wonderful!
  • August 2007
  • Venere Guest
  • Italy

The hotel has a great price/quality ratio, in a central strategic location. It has been almost perfect for my business trip. Employies have been very kind and warm, professional and ready to help. For leisure or holidays is perfect, if you book it for business consider that the bar in the lobby is open just after 6.00 pm (this can be improved, I think) and unfortunately it is not so easy parking the car very close to the hotel. You can find around at few walking meters great restaurants, bar, and the center of the town as well as the Palermo's harbour. Hope this help you. Ciao

8.6 Excellent
  • July 2007
  • Venere Guest
  • Single traveller
  • United Kingdom

I would definetly stay there again. Its very central and has good access to transportation links, it was also around the corner from one of the best pizzeria in the city.

8.9 Excellent
  • May 2007
  • Venere Guest
  • Mature couple
  • Italy

Very good hotel at few minutes from city center.Good relationship between price/quality. Employees very kind and courteous.

6.8 Fair
  • April 2007
  • Venere Guest
  • Family with young children
  • Italy

The Hotel was very nicely located the only problem we had was with the personnel that worked at the hotel. They did not want to help us at all, not very good customer service skills. We had to figure everything out for ourselves. When we arrived they didn't even offer us a map for that matter our room was not available. The hotel tends to prefer older couples. There were no children in the hotel. This place is more for people without children.

7.9 Good
  • February 2007
  • Venere Guest
  • Single traveller
  • Italy

Nice hotel in a very central street. For Palermo good relationship between price and quality. Good breakfast. Room quiet spacious and comfortable bathhroom. If I stay in Palermo again, I'll probabliy go there.

8.5 Excellent
  • September 2006
  • Venere Guest
  • Young couple
  • Italy

I was in Palermo for a 2 days tour with my wife. Nice hotel, comfortable room, good breakfast.

6.1 Fair
  • August 2006
  • Venere Guest
  • Young couple
  • United Kingdom

Central hotel, but the decor was dated and a bit grubby. Very helpful reception staff

8.2 Very Good
  • June 2006
  • Venere Guest
  • Heterosexual Couple
  • Italy

it's a good solution to visit Palermo

7.6 Good
  • June 2006
  • Venere Guest
  • Group of friends
  • Japan

Hotel location was very convenient. Airport limousine bus driver took us in front of the Hotel,that I did not worry about to find the Hotel when it was in mid night. Some clarks speak good English,but some not.

6.0 Fair
  • April 2006
  • Venere Guest
  • Couple with children
  • Japan

Breakfast, buffet was excellent!

7.9 Good
  • March 2006
  • Venere Guest
  • Heterosexual Couple
  • Norway

Overall nice hotel, clean and quiet despite being in center city. Museum at 100m, 10min. walking to "Quattro Canti" and about 15min. to the Cathedral. Parking is 50m away but indipendent from the hotel (cost 12 euros per night and great disponibility and service). A fair accomodation to remember for next time.

8.4 Very Good
  • February 2006
  • Venere Guest
  • Group of friends
  • Germany

Sehr schöner Aufenthalt.

7.0 Good
  • February 2006
  • Venere Guest
  • Single leisure traveller
  • Germany

- room directly opposite noisy elevator(-motor?): heard every stop. - thin plastic cups in bathroom / shower not very spaceous. - very loud music-tv in breakfast-room. - location perfect / 5-minute-walk to airport-busstop. - contrary to the text, mastercard was accepted.

8.3 Very Good
  • September 2005
  • Venere Guest
  • Not Specified
  • Belgium

Good hotel for business or for tourism..Friendly and helpfull staff..Nice,clean and quiet room( top floor)..had to park the car two streets further in a garage (15 euro)..I would strongly recommend this hotel ( good relationship price/quality)

9.0 Wonderful!
  • May 2005
  • Venere Guest
  • Heterosexual Couple
  • USA

We had a triple with three adults and found the room spacious enough and with good furniture and a great bathroom. it was a very good value in comparison to many hotels used on an 8 week vacation through Europe. The desk staff was my one complaint, they were not very friendly or helpful.

6.7 Fair
  • April 2005
  • Venere Guest
  • Heterosexual Couple
  • United Kingdom

The traffic noise from one of Palermo's busiest streets, 24x7, affected our enjoyment of an otherwise pleasant stay. When the double-glazed windows are closed, the noise is muffled, but then room gets stuffy. The breakfast was better than average (more choice).

9.0 Wonderful!
  • April 2005
  • Venere Guest
  • Family Group
  • Australia

This hotel was such a pleasure to stay at. The staff were wonderful to us. It was very easy to find the hotel and it was located in a nice part of town within easy walking distance of the main attractions. The bathroom in our triple room was spotless and there was a huge bath - what a treat. Wish we could have stayed longer. Loved it.

9.6 Outstanding!
  • November 2004
  • Venere Guest
  • Family Group
  • Italy

Great hotel right in the very centre of Palermo, cheap cheap cheap, great breakfast service.

8.8 Excellent
  • June 2004
  • Venere Guest
  • Not Specified
  • Switzerland

Sehr empfehlenswertes Hotel in guter Lage. Leider war im Hotel die Klimaanlage defekt, bei offenem Fenster war es ziemlich laut.

6.9 Fair
  • June 2004
  • Venere Guest
  • Group of friends
  • United Kingdom

We enjoyed our one night stay at Cristal Palace, but didn't like the view from our room as it would have been nice to have the curtains open, especially as the weather was nice, but this wasn't possible due to the awful view of the back staircases. This gave a very claustraphobic feel to the room. Aside from this the staff on reception were helpful.

7.0 Good
  • May 2004
  • Venere Guest
  • Not Specified
  • Slovenia

I wish more information about the city by the reception.

9.6 Outstanding!
  • October 2003
  • Venere Guest
  • Heterosexual Couple
  • USA

We were very pleased with our stay at the Cristal Palace. The location of the hotel is superb. The cleanliness and comfort of our room were a true value and the staff was unfailingly helpful and informative. thextremely

5.4 Ordinary
  • July 2003
  • Venere Guest
  • Single corporate traveller
  • Japan

It took me 30 minutes with my heavy suitcase to walk to this hotel from central station.If I took a taxi, it would take 5 minutes with 10 euro. Also the bus station from airport was quite near the hotel but the staff of this hotel didn't show me how to get the hotel for the reply of my answer from airport.

9.7 Outstanding!
  • March 2003
  • Venere Guest
  • Heterosexual Couple
  • USA

The hotel itself was excellent. The only drawback was that we had to walk approximately 4 blocks with our luggage to the hotel. We didn't know of any hotel bus service.

8.5 Excellent
  • September 2002
  • Venere Guest
  • Heterosexual Couple
  • USA

We were very happy with our stay at the Cristal Palace Hotel. The room was quite and comfortable and the service was good.

8.6 Excellent
  • September 2012
  • Venere Guest
  • Single traveller
  • Netherlands

9.6 Outstanding!
  • July 2010
  • Venere Guest
  • Mature couple
  • United Kingdom

8.8 Excellent
  • May 2010
  • Venere Guest
  • Single traveller
  • Argentina

10 Outstanding!
  • February 2010
  • Venere Guest
  • Not Specified
  • Italy

7.8 Good
  • January 2010
  • Venere Guest
  • Not Specified
  • Italy

10 Outstanding!
  • October 2009
  • Venere Guest
  • Family with older children
  • Italy

8.4 Very Good
  • October 2009
  • Venere Guest
  • Single traveller
  • Italy

8.3 Very Good
  • August 2009
  • Venere Guest
  • Not Specified
  • Sweden

7.6 Good
  • March 2009
  • Venere Guest
  • Not Specified
  • Italy

7.1 Good
  • November 2008
  • Venere Guest
  • Single traveller
  • Italy

7.9 Good
  • November 2008
  • Venere Guest
  • Single traveller
  • Italy

9.0 Wonderful!
  • October 2008
  • Venere Guest
  • Mature couple
  • Brazil

6.4 Fair
  • December 2007
  • Venere Guest
  • Single traveller
  • Italy

9.1 Wonderful!
  • November 2007
  • Venere Guest
  • Young couple
  • Italy

7.2 Good
  • October 2007
  • Venere Guest
  • Not Specified
  • USA

9.2 Wonderful!
  • September 2007
  • Venere Guest
  • Single traveller
  • Italy

7.7 Good
  • August 2007
  • Venere Guest
  • Young couple
  • Italy

7.1 Good
  • July 2007
  • Venere Guest
  • Young couple
  • Italy

10 Outstanding!
  • July 2007
  • Venere Guest
  • Italy

8.7 Excellent
  • May 2007
  • Venere Guest
  • Italy

8.1 Very Good
  • May 2007
  • Venere Guest
  • Family with young children
  • Italy

7.7 Good
  • April 2007
  • Venere Guest
  • Young couple
  • Italy

8.4 Very Good
  • April 2007
  • Venere Guest
  • Mature couple
  • USA

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Reviews in other languages
7.4 Good
  • October 2009
  • Venere Guest
  • Mature couple
  • Mexico

9.1 Wonderful!
  • September 2008
  • Venere Guest
  • Mature couple
  • Argentina

8.1 Very Good
  • September 2008
  • Venere Guest
  • Young couple
  • Spain

8.2 Very Good
  • December 2007
  • Venere Guest
  • Mature couple
  • Spain

10 Outstanding!
  • September 2007
  • Venere Guest
  • Group
  • Spain

8.2 Very Good
  • August 2007
  • Venere Guest
  • Mature couple
  • Spain

8.1 Very Good
  • December 2006
  • Venere Guest
  • Mature couple
  • Spain

6.9 Fair
  • November 2006
  • Venere Guest
  • Single traveller
  • Spain

9.4 Outstanding!
  • August 2006
  • Venere Guest
  • Young couple
  • Spain

7.7 Good
  • August 2006
  • Venere Guest
  • Single traveller
  • Argentina

7.6 Good
  • December 2013
  • Venere Guest
  • Single traveller
  • Italy

6.4 Fair
  • November 2013
  • Venere Guest
  • Mature couple
  • Italy

7.1 Good
  • October 2012
  • Venere Guest
  • Mature couple
  • Italy

6.0 Fair
  • September 2012
  • Venere Guest
  • Single traveller
  • Italy

9.9 Outstanding!
  • March 2012
  • Venere Guest
  • Single traveller
  • Italy

8.2 Very Good
  • December 2011
  • Venere Guest
  • Single traveller
  • Italy

7.7 Good
  • November 2010
  • Venere Guest
  • Single traveller
  • Italy

7.8 Good
  • September 2010
  • Venere Guest
  • Mature couple
  • Italy

8.5 Excellent
  • October 2009
  • Venere Guest
  • Single traveller
  • Italy

6.7 Fair
  • March 2009
  • Venere Guest
  • Not Specified
  • Italy

8.5 Excellent
  • December 2008
  • Venere Guest
  • Single traveller
  • Italy

6.4 Fair
  • August 2008
  • Venere Guest
  • Young couple
  • Italy

9.1 Wonderful!
  • May 2008
  • Venere Guest
  • Mature couple
  • Italy

3.3
  • May 2008
  • Venere Guest
  • Mature couple
  • Italy

7.1 Good
  • January 2008
  • Venere Guest
  • Mature couple
  • Italy

9.2 Wonderful!
  • November 2007
  • Venere Guest
  • Group
  • Italy

9.3 Wonderful!
  • June 2007
  • Venere Guest
  • Mature couple
  • Italy

8.1 Very Good
  • May 2007
  • Venere Guest
  • Mature couple
  • Italy

7.4 Good
  • March 2007
  • Venere Guest
  • Single traveller
  • Switzerland

6.1 Fair
  • August 2006
  • Venere Guest
  • Mature couple
  • Italy

8.8 Excellent
  • June 2006
  • Venere Guest
  • Not Specified
  • Italy

9.6 Outstanding!
  • December 2005
  • Venere Guest
  • Single leisure traveller
  • Italy

9.7 Outstanding!
  • July 2005
  • Venere Guest
  • Family Group
  • Italy

7.7 Good
  • June 2005
  • Venere Guest
  • Heterosexual Couple
  • Italy

9.3 Wonderful!
  • November 2004
  • Venere Guest
  • Single corporate traveller
  • Italy

3.9
  • August 2009
  • Venere Guest
  • Family with older children
  • France

5.4 Ordinary
  • May 2009
  • Venere Guest
  • Mature couple
  • France

8.9 Excellent
  • September 2008
  • Venere Guest
  • Not Specified
  • France

8.1 Very Good
  • August 2008
  • Venere Guest
  • Mature couple
  • France

8.8 Excellent
  • May 2008
  • Venere Guest
  • Mature couple
  • Austria

Cristal Palace Hotel reviews by TripAdvisor

Venere.com hotel reviews
Venere.com only publishes reviews of identified guests, who filled out a questionnaire after their stay at the hotel, and are solely responsible for the content provided. Consequently, Venere.com does not assume any responsibility or liability for such content.

Room Details

Cristal Palace Hotel offers 86 guest rooms with climate control. Guests can kick back at the end of a busy day and enjoy LCD televisions with premium satellite channels and pay movies. Business travelers visiting the Palermo area will have access to free wireless high-speed Internet access as well as desks and complimentary newspapers.

Private bathrooms are outfitted with bidets. Minibars and hair dryers are supplied in each room to facilitate basic travel needs. Rooms also include air conditioning and safes.

Accommodation Services

  • Air conditioning
  • Mini bar
  • Telephone
  • Hairdryer in each room
  • Safe
  • Desk
  • Individually controlled air conditioning
  • Pay-Per-View
  • Satellite TV
  • Wireless Internet access
  • LCD flat screen TV

How to reach Cristal Palace Hotel

By car The hotel is easily reachable from the highway A19: take the exit Palermo Centro and follow the indications to Centro and Piazza Politema. By train The Palermo railway station is about 2.5 km from the hotel. By airplane The Palermo Falcone-Borsellino airport is around 20 km from the hotel. Take the Trinacria Express train to the central railway station of Palermo.

Distances from Cristal Palace Hotel

Piazza Politeama - 0.3 km / 0.2 mi
Teatro Politeama - 0.3 km / 0.2 mi
Teatro Massimo - 0.4 km / 0.3 mi
Regional Archaeological Museum - 0.4 km / 0.3 mi
Oratorio del Rosario di San Domenico - 0.7 km / 0.4 mi
Chiesa di San Domenico-Palermo - 0.7 km / 0.4 mi
Capo Market - 0.7 km / 0.5 mi
Chiesa di Sant'Agostino - 0.7 km / 0.5 mi
Biondo Stabile Theater - 0.8 km / 0.5 mi
Vucciria Market - 0.9 km / 0.5 mi
Quattro Canti - 1 km / 0.6 mi
Oratorio di San Lorenzo - 1 km / 0.6 mi
Piazza Pretoria - 1 km / 0.6 mi
Fontana Pretoria - 1 km / 0.6 mi
Pretoria Fountain - 1 km / 0.6 mi
The preferred airport for Cristal Palace Hotel is Palermo (PMO-Punta Raisi) - 23.2 km / 14.4 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Transportation services Cristal Palace Hotel

  • Shuttle service from and/or to the airport