Cristal Palace Hotel - Palermo

I am staying in this hotel the third time. The location is very convinient - rigth in the center, there are a lot of restaurants around, all attractions are nearby. The staff is very polite and helpful. Breakfast is various, for each taste. I would definately come back.

Breakfast was good and the restaurant staff very friendly. The front desk staff was not as helpful as we expected.

Wi-Fi connection is not free

L'albergo è in una ottima posizione pr la vista alla città, ma è insopportabilmente rumoroso anche se io ero all'ottavo piano. Le canmere sono spaziose e pulie, il personale gentile, la colazione media

It was my first visit to Palermo. The hotel meets the European standard. The location is perfect, walking distance from all places of interests. There are a lot of restaurants around. The personel of the hotel was very helpful and It made us feel so welcome in Palermo. I will definately come back to Cristal Palace hotel if I am again in Sicily.

Es un hotel adecuado para quien visita Palermo, bien ubicado, con habitaciones espaciosas. Recomendable

Well located

Excellent hotel, especially from the price-quality point of view. Desk staff was competent, but could have been a little bit warmer.

Hotel fine for money I paid. Rooms could be cleaner. Noise from next room very audible in bathroom, but ok in bedroom. Breakfast standard - rolls etc, but plenty of it. If you're just looking for a basic place to sleep, this hotel is fine.

Our stay at the Hotel was pleasant. It was within walking distance of the main train station and in close proximity with great restaurants. Staff were pleasant, if not overly friendly. We went to the open markets, which were quite impressive. The entire town seems to be under renovation. Some restaurants don't start serving dinner until 9pm. It worked for us, but might be a problem for some.

Ottimo rapporto qualità/prezzo. La camera era piccola, ma pulita. Si trova su via Roma che è nel centro di Palermo, quindi i dintorni sono molto belli e sicuri. Se dovessi tornare a Palermo alloggerei di nuovo lì. Unico neo: la colazione un po' povera.

Hotel muy bien situado, centrico y bien comunicado. El hotel esta reformado recientemente y la relacion calidad-precio es excelente.

The hotel has a great price/quality ratio, in a central strategic location. It has been almost perfect for my business trip. Employies have been very kind and warm, professional and ready to help. For leisure or holidays is perfect, if you book it for business consider that the bar in the lobby is open just after 6.00 pm (this can be improved, I think) and unfortunately it is not so easy parking the car very close to the hotel. You can find around at few walking meters great restaurants, bar, and the center of the town as well as the Palermo's harbour. Hope this help you. Ciao

I would definetly stay there again. Its very central and has good access to transportation links, it was also around the corner from one of the best pizzeria in the city.

Very good hotel at few minutes from city center.Good relationship between price/quality. Employees very kind and courteous.

The Hotel was very nicely located the only problem we had was with the personnel that worked at the hotel. They did not want to help us at all, not very good customer service skills. We had to figure everything out for ourselves. When we arrived they didn't even offer us a map for that matter our room was not available. The hotel tends to prefer older couples. There were no children in the hotel. This place is more for people without children.

Nice hotel in a very central street. For Palermo good relationship between price and quality. Good breakfast. Room quiet spacious and comfortable bathhroom. If I stay in Palermo again, I'll probabliy go there.

I was in Palermo for a 2 days tour with my wife. Nice hotel, comfortable room, good breakfast.

Central hotel, but the decor was dated and a bit grubby. Very helpful reception staff

It's a good solution to visit Palermo

Hotel location was very convenient. Airport limousine bus driver took us in front of the Hotel,that I did not worry about to find the Hotel when it was in mid night. Some clarks speak good English,but some not.

Breakfast, buffet was excellent!

Overall nice hotel, clean and quiet despite being in center city. Museum at 100m, 10min. walking to "Quattro Canti" and about 15min. to the Cathedral. Parking is 50m away but indipendent from the hotel (cost 12 euros per night and great disponibility and service). A fair accomodation to remember for next time.

Sehr schöner Aufenthalt.

- room directly opposite noisy elevator(-motor?): heard every stop. - thin plastic cups in bathroom / shower not very spaceous. - very loud music-tv in breakfast-room. - location perfect / 5-minute-walk to airport-busstop. - contrary to the text, mastercard was accepted.

Good hotel for business or for tourism..Friendly and helpfull staff..Nice,clean and quiet room( top floor)..had to park the car two streets further in a garage (15 euro)..I would strongly recommend this hotel ( good relationship price/quality)

We had a triple with three adults and found the room spacious enough and with good furniture and a great bathroom. it was a very good value in comparison to many hotels used on an 8 week vacation through Europe. The desk staff was my one complaint, they were not very friendly or helpful.

The traffic noise from one of Palermo's busiest streets, 24x7, affected our enjoyment of an otherwise pleasant stay. When the double-glazed windows are closed, the noise is muffled, but then room gets stuffy. The breakfast was better than average (more choice).

This hotel was such a pleasure to stay at. The staff were wonderful to us. It was very easy to find the hotel and it was located in a nice part of town within easy walking distance of the main attractions. The bathroom in our triple room was spotless and there was a huge bath - what a treat. Wish we could have stayed longer. Loved it.

Great hotel right in the very centre of Palermo, cheap cheap cheap, great breakfast service.

Sehr empfehlenswertes Hotel in guter Lage. Leider war im Hotel die Klimaanlage defekt, bei offenem Fenster war es ziemlich laut.

We enjoyed our one night stay at Cristal Palace, but didn't like the view from our room as it would have been nice to have the curtains open, especially as the weather was nice, but this wasn't possible due to the awful view of the back staircases. This gave a very claustraphobic feel to the room. Aside from this the staff on reception were helpful.

I wish more information about the city by the reception.

We were very pleased with our stay at the Cristal Palace. The location of the hotel is superb. The cleanliness and comfort of our room were a true value and the staff was unfailingly helpful and informative. thextremely

It took me 30 minutes with my heavy suitcase to walk to this hotel from central station.If I took a taxi, it would take 5 minutes with 10 euro. Also the bus station from airport was quite near the hotel but the staff of this hotel didn't show me how to get the hotel for the reply of my answer from airport.

The hotel itself was excellent. The only drawback was that we had to walk approximately 4 blocks with our luggage to the hotel. We didn't know of any hotel bus service.

We were very happy with our stay at the Cristal Palace Hotel. The room was quite and comfortable and the service was good.